Claimed

Swiggy Complaints & Reviews

www.swiggy.com

1

Updated: Jun 4, 2024

Complaints 5068

Resolved

651

Unresolved

4417

So far so good - The company responded to our notifications and is working on resolving complaints.

Complaints

Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy

Recently resolved complaints

View all complaints

order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

Most useful reviews

My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

Featured stories

They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 34

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Swiggy Bangalore

I selected an address in Swiggy and delivery boy went to a different address which was 4 km away from the selected address in app. When I raised complain in swiggy helpdesk they also agreed but they refused to refund the amount of 399 Rs saying it is now already cancelled. When I asked for replacement they said they cannot give that too nor deliver the food in correct location as the time is now passed. I am very much disappointed....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore

Website: www.swiggy.com

I ordered food via swiggy, the first the delivery person didn't deliver but marked it delivered and became unreachable to me and the company. I was refunded the amount but I waited 45 mins for the order . I ordered again, waited another 30 mins the order was delivered with missing items . I contacted the customer care team after hours of waiting and multiple calls they refused to reimburse or accept responsibility....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: V v nagar Vidyanagar

Sir mere chalu karo please I'd 738053...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Received veg biryani instead of non veg biryani from KFC (Swiggy order ID[protected]...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

The whole order of Naan and Panner Butter Masala (order number[protected] placed yesterday when I received was cold and stale, even the whole packaging was bad and all the paneer butter masala was spilled inside the polythene given by the delivery agent.
(This was with my previous order, even the same happen with the cake which was previously ordered to that on 8th nov)
I've ordered a dark choclate for myself but have received...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, India

On 3rd Nov. 2022 I placed order vide order no.[protected] on Freshmenu on Swiggy app. Payment has been deducted from my icici bank account but swiggy is denying receipt. Bank has given RRN No.[protected]. Please help...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

I ordered[protected] food yesterday[protected] and I received food in the right time.

Today[protected] I requested the invoice and received it through my mail. It seems the delivery Fees are not mentioned in the TAX INVOICE.

I request to provide the invoice for the delivery charges....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I ordered from burgerking today via swiggy today. My order id is #[protected] . I ordered 1. King peri peri fries and 2. Crispy veg wrap
But recieved crispy veg burger and plain fries which costed less than I paid. I complaint about it to swiggy and swiggy was not ready to exchange my order or refund my full amount which is my right. This is not the first time swiggy has favor to restaurant. I have paid for their subscription also....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Patna boring road, Boring road

Mera id blacklist ho gya hai sir my id no 559168 Parmatma Kumar meri id activate kar dijiye mai kam karna chahta hun...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 3, Annai Therasa Street, RTO Office Back Side Annamalai Nagar, Makkinampatti, Tamil Nadu, India Makkinampatti

Website: google

On 12.11.22 i have ordered in your portal and supplied the material by service provider, but we have not satisfactory for your services. Our order placed
Aloo Paratha, Fulka, Boondi Raita - in your service provider supplied the same along with pickle not in fulka sidish and paratha sidish.
Boondi Raith - very worst and the raitha value Rs.120 .. too much.
Kindly inform to your service provider and rectifying this type...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Someone is using my mail on swiggy my mail has received the recepiet and ordered address and delivered address and the person who ordered please resolve my issue ....

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Sir plz change my zone i m trying from 1 month but no response when i join swiggy that agent told me that i will change your zone in 2 days but nothing happen that zone is far away from my house plz resolve
My id no is
2239719
Mohammed Faraz khan
Change zone to : santosh nagar saidabad...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Sir,

I am working with swiggy as de at udaipur to starting and in covid crisis i can stop my job and in present i am start my de job sohelp me,
De id 324940
Indralal joshi...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I have ordered food from Swiggy on 13th November 2022. The ordered food was of poor quality and spoled. So I raised a complaint on Swiggy. The customer service representative "Nilima" didn't provide any resolution and when asked to escalate the case she didn't esclated and made me wait for half an hour on chat with rude response....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Indore

I just got a notification that my order was delivered but i haven't recieved anything from Instamart, I have tried calling delivery guy many times and he hasn't picked up once. Nor did he try to call me at all. Please refund the money cause I'm seeing no such options for complains. #[protected] this was my swiggy instamart order ID.
Please get back to me soon...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Indore

I just got a notification that my order was delivered but i haven't recieved anything from Instamart, I have tried calling delivery guy many times and he hasn't picked up once. Nor did he try to call me at all. Please refund the money cause I'm seeing no such options for complains. #[protected] this was my swiggy instamart order ID....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I made an order on 3rd November 2022 and paid rs1720 . The money was debited but the order was failed. I received a message from swiggy saying I will refunded. It's been 6 days and no refund yet. On speaking to many executives from swiggy support I was told by some that automatically initiation failed and they have initiated the refund manually. Some told me they have not captured the payment and I have to speak to my bank. On reaching the...

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: B 1306 Majestique City Wagholi Pune

Have ordered a drink which have received in a bowl which is very inappropriate and even it is spilled on a polythene in which they have delivered. After complaining they are not answering our response even bother to say sorry for their inappropriate behaviour...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: swiggy , bangalore

Date of the incident : october9th, 2022.
restaurant from where i have ordered : red box MVP Double Rd, MVP Sector 7, Sector 4, Sector 5, MVP Colony, Visakhapatnam, Andhra Pradesh 530017

Today, i have ordered food from the above mentioned restaurant . in which the box was tampered, half of the food was eaten, as i could see the finger prints. and the dish was basically chicken fried rice. half rice was eaten up and the...

+7 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Uppal, Hyderabad

Place: Hyderabad, India
Vendor: Swiggy
Restaurant: Pista House, Uppal

Swiggy #[protected] ordered on 7th Nov'22 which contains Chicken & Mutton Biryani with quantity of 700 grams each. But got the pack of Mutton Biryani with 300grams where Chicken Biryani delivered as expected 700 grams.

When I dropped a mail to Swiggy customer care, they were replied it didn't meet with their policies for reimbursement...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment