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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 32

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V
vixdhxi
from THANE, Maharashtra
Dec 6, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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This company is a scam

Address: mumbai
Website: www.swiggy.in

Ordered a sub and cookie from subway last night and i only received the sub
As soon as the delivery was made i informed the delivery agent about this and he made me speak to a customer care representative who said the cookie will be delivered within half an hour
10 minutes after this conversation i got a call from the same executive saying due to a technical issue she can't place a reorder hence asked me to chat with the swiggy...
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A
ABHISHEK_NAIR
Dec 5, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Refund not getting Initiated post Failed UPI transaction

I had given an Order of Rs. 200 on Friday Night (2/12/2022). I tried making the payment via UPI where it failed two times consecutively. I contacted their Customer service chat, where I gave the grievance and to my Surprise I got the refund initiated for the first failed Transaction immediately. I got the refund within the next hour or so.
For the second failed transaction, I have still been contacting them for the past 3 days. When...
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F
foridur
from Gurgaon, Haryana
Dec 5, 2022
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I order product from swiggy mart but delivery boy stole and mark as delivered

Address: sangam vihar

I order product from swiggy on 10 pm but they late 3 hour and put as delivered without giving me and i have a proof of call recording of delivery boy and i complaint om swiggy mail id as well as on their chat but they doesn't resolve my issue
my mail id [protected]@gmail.com...
+2 photos
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N
nkaps68
from New Delhi, Delhi
Dec 5, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Hair in Food from Slice of Italy, a Swiggy vendor

Address: New Delhi

I ordered pizza on Swiggy from vendor called Slice of Italy, South Delhi. The food was delivered by Slice of Italy outlet in Shahpur Jat, Siri fort, New Delhi-110019. I found Long Hair in Pizza and raised complaint with Swiggy and sent them photo of Hair in Pizza. Swiggy support team didn't help much and didn't take ownership to talk to Slice of Italy outlet. Instead, said we've taken feedback and will take care next time. But they seemed...
+1 photos
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nkaps68
from New Delhi, Delhi
Dec 5, 2022
Resolved
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Hair in Food ordered from Swiggy's vendor Slice of Italy

Address: New Delhi

I ordered pizza on Swiggy from vendor called Slice of Italy, South Delhi. The food was delivered by Slice of Italy outlet in Shahpur Jat, Siri fort, New Delhi-110019. I found Long Hair in Pizza and raised complaint with Swiggy and sent them photo of Hair in Pizza. Swiggy support team didn't help much and didn't take ownership to talk to Slice of Italy outlet. Instead, said we've taken feedback and will take care next time. But they seemed...
+1 photos
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Akash45
from Bengaluru, Karnataka
Dec 4, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Swiggy charging service charge on order in addition to GST

Swiggy is charging service charge on orders and also restaurant GST. Please find screenshot attached.
I have also attache the screenshot for bill on Zomato for the same order from the same restaurant at the same time with a discrepancy of 70 rupees. Please look into this. I suspect this isn't legal...
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rajp1702
from Thane, Maharashtra
Dec 4, 2022
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Inedible food delivered and now refusing to refund full amount

I ordered a meal from Mcdonald's restaurant around 12:31 AM(04th December 2022) midnight with order id[protected]. the delivery time was 37 minutes as promised by swiggy. it cost me 339 rupees. but it got delivered in more than 1.5 hrs. it made me wait more than the time promised but they compensated for extra waiting with a coupon of 136 rupees which is somewhat acceptable. but then the food delivered was so cold that it's inedible it...
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A
akhil378
Dec 4, 2022
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Order incorrectly marked as delivered and no refund received

Hello, on 29th November I placed order #[protected]. It was not delivered to me and the executive marked the order as delivered.

I sent multiple emails to your support none of them reached out to me.

I have the CCTV footage of that day to prove that the executive did not deliver the order. All this was explained in the emails and footage was also shared but no solution was provided.

This issue...
+9 photos
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S
SanjuktaPatra
Dec 3, 2022
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Food not delivered and no compensation

I ordered food at 6 45 pm but till 9 30 pm i didn't received it.then I contacted customer service but they only said We are sorry.I had to sleep without eating anything...
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J
Jaspr
from Kapurthala, Punjab
Dec 3, 2022
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KFC food

Address: Kapurthala, Punjab

I got cold food instead of warm food. I filed a complaint 3-4 days ago I didn’t get my refund plz solve this problem as soon as possible please don’t force us to talk this matter forward under consumer rights act....
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Amal Kumar Ghosh
from Mohali, Punjab
Dec 3, 2022
Resolved
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Delivery spoilage food item and not refunding the order value

Address: Bengaluru Karnataka India

I had order a pizza through swiggy on December 2 2022, order amount ₹345. Order number #[protected] . Name BIPASHA NAG. When I recieved it and started eating we found that the pizza was spoilage and stale. My 5 years old daughter already had a bite from it. And started vomiting. Immediately we contacted with the swiggy customer service and informed them all. We requested them either replace the order or refund back our order value. But...
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Devraj ahirwar
from Indore, Madhya Pradesh
Dec 3, 2022
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Floating cash issue

Address: Indore

Sir mera floating cash ka issue aa raha hai 260 extra show kar raha hai costomer ne online payment kar Diya thaa settlement me mere 260 rs kat ke payout hua order I'd[protected]...
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S
Sourav950106
from Ranaghat, West Bengal
Dec 3, 2022
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Stop my id, please reopen

Address: RANAGHAT

Name -Sanjay Muherjee
Id -2062008...
+2 photos
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ANMOL SINGH BHATIA
Dec 2, 2022
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Order not received amount deducted.

I have ordered items from Swiggy insta mart. Amount is deducted but the order is not placed. Please refund the deducted amount Rs 283....
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S
Sowmya Patnana
from Hyderabad, Telangana
Dec 1, 2022
Dec 3, 2022
This thread was updated on Dec 3, 2022
Resolved
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Showing mobile already used in last 6 months while logging with phone number

While logging with phone number. It’s showing that mobile already used last 6 months...
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Sowmya Patnana
from Hyderabad, Telangana
Dec 1, 2022
Resolved
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Unable to login to swiggy

While logging, it’s showing mobile already used in past 6 months...
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S
Snubby
from Kolkata, West Bengal
Dec 1, 2022
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Ordered one pack of cigarettes and and got different pack now unethical with refund

Last evening I ordered a cigarette and was given a different pack from what I ordered I was told that investigation is taking place and I will be given a notice by mail but nothing came in the mail nor did my replacement or refund
Order id-[protected]...
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Snubby
from Kolkata, West Bengal
Dec 1, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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I ordered cigarettes and send me wrong cigarettes

Last eve I placed an order for cigarettes and they sent me the wrong packet and now are not refunding or replacing the amount
order id#[protected]...
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I
Ipsitapaul@8557
from Bhubaneswar, Odisha
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Order delayed and had to cancel

Address: Bhubaneswar

This side Ipsita Paul from bhubaneswar. I had ordered my food from swiggy at 8 PM today and it was expected to come at 8 40 but till 9 45 it didn't reach to my destination .I called the restaurant Garam Masala located at bhubaneswar but got no response Unfortunately I had to cancel the order.Very bad service by swiggy. If it was not supposed to be delivered, order should not have been taken.who will take the responsibility of me being hungry...
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M
mahalakshmi ag
from Chennai, Tamil Nadu
Nov 30, 2022
Resolved
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Food ordered but not placed amount debited immediately but food not delivered

This is mridula I ordered food on oct 30thin swiggy app. Rs 361 order id[protected]. Transaction id:[protected]. Till now the amount was not credited into my account. This is forgery. It is one month from now I have been calling the swiggy customer care so far no resolution solve this....
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