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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

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My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

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They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 45

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I have ordered food from swiggy on 4th may 2022. Swiggy delivered food with insect. After having this food i have vomiting. I complained swiggy they are not ready to take action.
Order no[protected].

Please take stick action against swiggy....

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Ordered cake, but received Damaged... Swiggy guys are not ready to replace or refund???? – at Vile Parle East...

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Address: Kancheepuram

Website: www.swiggy.com/?utm_source=Google-Sok&utm_medium=CPC&utm_campaign=google_search_sok_food_na_narm_order_web_m_web_clubbedcities_neev_brand_newuser_v1_v2_brand_em&gclid=Cj0KCQjwmdGYBhDRARIsABmSE

I ordered wrong item by mistake, but within 3-4 mins I reported the issue and asked swiggy customer care to modify the order . But they told that the option is not available . If there is no flexibility, why is there a customer care ?...

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Address: Hyderabad

Name:- Mohammad Mustafa Ahmed
DE I'd:- 465260
Is temporarily deactivated please activate it...

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Address: Janaki Nagar Colony, Toli Chowki, Hyderabad, Telangana..

Website: www.swiggyinstamart.com

ORDER #[protected]
Amount 679,
wrong item was sent to me and when i raise this complain they asked to send a mail and was told it would be resolved in 24 hours.
After i wrote a mail they are replying me stating they can't refund my money.
i don't want to lose my harden money, i want swiggy to refund my money ....

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I ordered a food item from Swiggy and regretted ordering as it had less of paneer in the cubes coating and more of the coating flour with too much of oil and after eating it I felt like vomiting and left the remaining.

Contacted swiggy customer service for refund and she wasted an hour of mine only to say sorry and we can refund only 32 rupees.

Swiggy is treating refund like joke.

As after eating...

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My order id[protected] the food was so horrible and quantity was also less and cup cake was less quantity and coldring was horrible and pizza was also not good...

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I ordered food from Wowchina. The food was really worst and i complained about this. They agreed to a refund of 50%. Then another agent came and giving only 10% refund....

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Address: Pratap Nagar Jaipur Rajasthan

Hello sar Mera account swiggy ne temporary lock kar diya hai please my account on Karen...

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Sir,
I placed an order on swiggy on 30.08.2022 from a restaurant and paid the bill online... But I didn't received the order to my home address... I tried calling the delivery partner but unable to reach.. Even the delivery partner didn't call me also ran away with my food.. When I complained swiggy regarding this matter they are telling that they will not refund my money😡😡.. Even I mailed many times but didn't getting a single...

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Address: Baner

Hello,
I’ve ordered Hakka noodles from one of the highest rated restaurant from swiggy. Swiggy delivered my order within the expected time but I’ve received the food that is smelling stale.
It was looking completely uncooked and smelling like it was made from the perished vegetables.
After that I contacted swiggy from support option within app and got connected with executive Mohit. The executive offered me refund...

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I have ordered Veg momos and received Non veg momos and i accidently ate it.
I am a vegetarian since birth and this happened to me first time ever!
Really not happy and very disheartened. I cant stop puking after that.
I am really very angry and want this complaint to go on next level.
They should never have links with restaurant who provide non veg to a vegetarian person.
They have no rights to destroy...

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Sir/Madam

I had ordered a snack from Supreme snacks erandwane worth rs 894 /- as a small treat to my office colleagues on occasion of my birthday party ...I had added my office address in the location as I wanted the delivery at my office ...the world place was updated but despite the updating the delivery boy landed near my home location looking for the address...neither the food was delivered at my home nor at my office ...even...

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Sir, first and foremost I provide you with the details of the issue i raised at the swiggy portal. The Order Id is #[protected] .
On 03.09.2022 I ordered egg biriyani from Banana leaf restaurant. The delivery partner came to my home to deliver the package. I found the raita was missing in the package, I ordered extra raita for Rs. 15/- with normal raita as well. Since the raita was not in the carry bag I asked the delivery partner,...

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Address: Banglore

Sir/Madam,
As on Today (03/09/2022) I have made an order (ID[protected] from Swiggy with the usual address which was used for previous deliveries. today due to some unknown reasons, the delivery executive went in another direction and started arguing about the delivery address. Both the delivery executive and the support team had one voice (stating that my location was wrong). This is a matter of common sense, I'm sure that you...

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Address: 33,transport Nagar, Jhalawar Road, talwandi kota

In mid night he send me wrong order aanad sekhwati kota Rajasthan and swiggy not do anything and nothing happens plz help i order 4 tandoori roti and then he send me 3 twwa roti...

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Address: L120, mahipalpur gali number 5b

Restaurant served me raw food when I complain against them they said I can give 52 rupees back or I can replace ur order with same restaurant...this ridiculous...if restaurant is serving half cooked article how could u say u will serve from restaurant...

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I've ordered food on 31st Aug from Moolchands Pure Veg restaurant at about 5:30pm.

After waiting for 1 hr for the delivery to be done your delivery partner called me and said he is unable to reach my location as he was standing at some another location.

As I reported on swiggy that delivery partner is moving in wrong direction I got call from swiggy support to guide the delivery partner.

I was...

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On 1/09/2022 I have placed an order on swiggyinstamart order ID: [protected]
Received expired items but after raising compliant but still they are saying can't refund and replacement but they are taking feedback thats it...

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I had ordered 12 veg thali from street foods by punjab grill via swiggy. They took more than 2 hours to deliver and the comdition of food was pathetic...bags were all wet...food was spilled among sections...worst service ever by swiggy...i want a refund...moreover there were no rice in one of the 12 thalis...this is sheer negligence ...and the order was not delivered appropriately...food was spilled...n rain water might have gone in the food...

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