Travolook Complaints & Reviews

Booked air ticket on 3rd Dec 21 transaction failed. Started calling and sending mails. Not able to trace the credit initally. On 24th the credit was found and refund initiated ref no REF[protected] with the information that amount will be refunded within 7-10days. Till today not received. Every time i get in touch with them they say 7-10 days....

Travalook is a online flight ticket service provider, I tried their online service to book my flight ticket but due to technical issue the money has been credited but the ticket haven't booked. So I received an email from their side that I will get my refund in 10 working days but its been more than a month now, I did not receive my refund yet. So please kindly take an action and help me to get my money back.

Refund for reference...

Travolook has harassed me by providing false information on my refund status of 3 bookings that I made last year in September- October. I have been following up with them 4-7 times weekly basis but every time, I get to know that I will get my money in the next 7-10 working days but that never happened. Airline has already confirmed that the money has been refunded to online travel agency’s account....

I am here to inform u my self Mohammad Arifeen Sayeed.i was booked my flight ticket by travolook website 9th November 2021.but some technical issue my ticket was cancelled by travolook but my payment was deduct from account.when i called customer care executive He told me your rrfund amount is initiated by our end and it will be credited in your same account within 10 to 15 working days but till now my amount is not credited in my account.when...

Hi,

Tried to book a ticket in the website "www.travolook.in", but the ticket was not issued because of airline issue, however the debitted amount was not refunded for more than 2 months.

REF[protected]

Regards
A.M.Gopinathan...

I booked 2 Flight tickets in Travolook.in portal which details are furnished below:
1. Ref No: - REF[protected]
Date: 24th November 2021
Name of Passenger: Vishnu Nair
From Bhubaneswar to Mumbai
Price: Rs. 5043 - From Credit Card of Chittaranjan Panda
2. Ref No: - REF[protected]
Date:24th November 2021
Name of Passenger: Chittaranjan Panda
From Bhubaneswar to Mumbai
...

I was trying booking ticket on 17 November. Immediately after deducting my amount of Rs. 5906, received a call from them and mail regarding refund.

I will receive refund in 7-8 days but still I haven't received it yet. It is been almost 1 month 20 days. I keep calling them, they tell me that I will receive next 7-8 days. Again after 7-8 days they tell me I will receive after 7-8 days.

Attaching My transactions...

I had booked the flight on 18th of November from Guwahati to Mumbai. The website said that the ticket had been cancelled due to fare expiration. However, since then, I have been contacting the agency for the refund, they kept saying that the refund will be processed in 10-15 days. I have sent them like 50 mails, and I have record of them too.

Please ban this company and get me my refund ASAP. This is a fraud company....

I booked my flight on 4th Dec and it got canceled and I called customer support & they said it will be redunded in 5 days after that they said 15 days then 5 to 6 days and from 2 days they are telling 24hrs & today it has been over a month now I feel scammed by this website. I have seen too many complaints against this issue and I am afraid that I will not receive my money...

I have booked a round trip from Chennai to Singapore . the details whether the flight is VTL was not mentioned in flight details. thus i wanted to cancel the tickets with in 2 hrs from booking. but the customer service team took 24 hrs to come back to me. they also charged 6, 000 extra above the flight ticket cost. they are not giving full refund. they charging me for 6000 extra for the convivence fee, where they dint do any work. Its my...

Almost 50 days has completed after ticket cancellation by travolook and still it has not refund my money....

I booked tickets in travelook on 20/12/21 but tickets not booked but payment of Rs.8960 made and I received call after few minutes stating I have to pay 4000 to confirm the ticket hence I cancelled the booking. I kept plenty of mails to them for reversal but not received any response from them. When I checked online many have raised same kind of complaint Request you to resolve the issue on priority and refund my amount...

I booked a flight on December 19th from Hyderabad to Indore. REF[protected] is the reference ID. My booking was cancelled from their side and I was informed that I will be receiving a refund in 24hrs. I didn't get a refund and I called on the number the next day to ask about it but my calls weren't getting through anymore. I wrote an email and I was told it will take about 15 days. I kept emailing them. After 15 days I finally wrote another...

I had booked a ticket on 14th dec 21 from udaipur to bangalore. after waiting for half an hour i receiced a mail saying that the ticket PNR was not generated to to technical reasons and when i called to their customer care they said the refund will be initiated in 24hrs and i need to rebook the ticked, so i did the same and rebooked the ticked but the refund was not initiated from them even after 15 days. i called them many time but only...

I booking my ticket on 20/11/2021 from bom to gkp and after payment mailed me booking detail without pnr and just after that they mailed me stating "Your Booking is Cancelled with travolook.in: REF[protected] " due fare expiration and after that they call me saying same and try again after 5 minute. I called their customer care almost 20 to 25 times and they saying same wait for 1 week having merchant issue....

I had booked flight on 30/10/21, amount was deducted from account but ticket was not booked, as soon as I get call from agency that your amount will be refunded in 7 to 10 days but today it is 65 days, meanwhile call 100 times, Come...

I have booked a flight ticket on 16th Dec 2021, from Delhi to Raipur (Ref ID:[protected], After i booked the ticket and make the payment they cancelled my ticket stating that the fair is increased, when i asked them for my refund they said it will take 7-10 days to get refund, i waited for the period but no luck i called the customer support at [protected] they said due to some error from the merchant the refund was decline and will re-initiate...

My self Prafull Kumar, i had book flight ticket from Travolook site on 1st oct for travel on 3rd oct with reference id: REF[protected]. Ticket was not book and amount was deducted. I was told it will take 48 hour for refund to credited back to source very rudely by customer care. After that the torcher started, it been 3 month and even after making 100's of call to their customer care they are not intimating the refund. They are forcing me...

This is regarding my Refund request of RS 4109,
I have booked a ticket with travolook ref no:REF[protected] from pune to bhopal and due to airport shutdown the flight was cancelled from airline so I contacted the support on 6th October and they informed yes there will be refund and said to to wait and also informed 35 days will be the maximum days to get refund. Now it is more than 45 days but still no response.

1. Every...

I have booked a flight ticket from this website travolook and they cancelled my flight ticket due to fare expiration . And its around more than 1 month i haven't received my payment yet...