Claimed

Travolook Complaints & Reviews

1
Updated: Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jig.subedi
from Bengaluru, Karnataka
Nov 29, 2021
Report
Copy

Cancelled ticket but not refunded

I have booked flight tickets on October 20th .
And it was cancelled due to increase in fare and the team told me that it will be refunded in 10 working days but it has been more than 30 days then also i am not getting the refund amount .
Timely I'm contacting customer care, they also told me it will be refunded but I didn't receive.
Booking Reference Number are: REF[protected] and REF[protected]
Passenger Name : Pujan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikku_yadav
from Gurugram, Haryana
Nov 29, 2021
Report
Copy

Refund my amount

Address: May be it is in Gurugram, Haryana

I booked a flight on 16th November which is from Delhi to Guwahati, After fe minutes of booking a mail was come and it said that, Your booking is cancelled due to fair expiration and your Amount will reflect to your account within 10 days. Till now i haven't got my refund.
They are totally fraud.

My details are below 👇🏻
Name- Devendar yadav
Phone no. - [protected]
Booking reference- REF[protected]br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vineet mattoo
Nov 27, 2021
Report
Copy

Refund of 3 flight bookings

I have done 3 flight bookings from Travolook and all are cancelled by them. There is no refund as of yet. They are only giving fake promises....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ivin Mothi
Nov 26, 2021
Resolved
Report
Copy
Resolved

Ticket cancellation- NOT REFUNDED!

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

I have booked flight from Hyderabad to Kozhikode on 1st November 21 with a price Rs 3409 having Booking Ref: REF[protected]. But it got cancelled within 30 minutes due to some technical reasons according to them. the support team assured my Refund money to be processed in 10-15 working days, Even after repeated emails asking about the refund of Rs 3409 there is no response from travolook... I tried calling the customer care number, everytime...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devbrath Mukherjee
from New Delhi, Delhi
Nov 26, 2021
Report
Copy

Refund not received as travolook cancelled my ticket ( reference no. : REF805475974 )

Address: Wing In Travel Advisory Private Limited, 6165 Pakki Gali Bada Hindu Rao New Delhi North Delhi110006

Dear ms. uma rawal / mr. karan sachdev,

uma rawal (din-248346) and karan sahdev (din[protected], wing In travel advisory private limited,
6165 pakki gali bada hindu rao new delhi north delhi110006.

I have not yet received my refund amount of 10429 /- as per your trailing mail as you had cancelled my ticket .

kindly give me the refund transaction id as this must be credited in the same payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohitkr2704
from Visakhapatnam, Andhra Pradesh
Nov 26, 2021
Report
Copy

Regarding refund of my cancelled ticket ref no- REF06438832R

Address: 6165 Pakki Gali Bada Hindu Rao New Delhi North Delhi110006

Myself Rohit Kumar From Visakhapatnam.
I Have Booked Via Travolook But My Booking Has Been Cancelled by the travolook On 26th November, 2021.
My Reference No Is – REF[protected]
Passengers Name:- Rohit Kumar
Email – [protected]@gmail.com
Destination – new delhi.
Departure- Visakhapatnam
After read lot of reviews I got to know that this is a fraud company.
Refund Isnt Initiated Till...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VivekNegi
from Srinagar, Uttarakhand
Nov 26, 2021
Dec 5, 2021
This thread was updated on Dec 5, 2021
Report
Copy

Travolook not Refunded money even after one month

Website: Travolook.in

I tried to book flight from Travolook on 27 Oct 21 and amount deducted but booking get cancelled. I also contacted their customer care that I will receive my refund within 10 days. I contacted their customer care many times but received only excuses and next promise date but no refund. Kindly take strict action against them so that they refund my amount asap. The required cancellation details has been attached below...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priy__pan
Nov 26, 2021
Report
Copy

Refund/Reschedule of Tickets

Reference No. : REF[protected]
Purpose: It is my earnest request to help me reschedule my ticket without paying any extra charges, just by a few days.
I have my flight tickets booked on 24-Dec-2021 for Air India from Ranchi to Delhi.
· PNR- JKJHJ, Air India
· Reference No. : REF[protected]
· Ticket cost: INR 7212/-
Due to a medical emergency at home, I would need to push my travel to 29-Dec-2021 (same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Kr. P
Nov 25, 2021
Report
Copy

No refund by travolook

Website: www.travolook.in

REf. No. REF[protected], flight ticket booked on 04-09-21, till date refund has not been done.
Called customer care, mailed several time, but customer care always asking 5-7 working days always, but no sign of refund.
nearly 80 dyas has passed, but no refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prathamesh Urade
Nov 25, 2021
Resolved
Report
Copy
Resolved

Travolook not refunded the money

Address: Noida
Website: www.travolook.in

It's been long time TRAVOLOOK did not refund my money.I BOOKED A FLIGHT TICKET FROM NAGPUR TO DELHI AND AFTER 15 MINUTES I GOT A CALL FROM TRAVOLOOK THAT THE TICKET WAS CANCELLED AS PNR WAS NOT GENERATED AND THE REFUND WILL BE SENT TO YOUR ACCOUNT BUT TILL NOW I DID NOT GOT MY REFUND.I trusted the website and kept waiting for the refund but THEY do not even reply my mail. THEY ARE like FRAUD.I need the refund of Rs3504. PLEASE HELP ME.br...
+2 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
A
Anushka Mazumdar
Nov 24, 2021
Report
Copy

The Company and it's refund policy

Address: Gurgaon
Website: Travolook

I booked my flight on November 24th from Kolkata to Bangalore on Spicejet. The whole booking went smoothly but suddenly they called me and said the booking has been cancelled by the airlines and that I'll receive my refund. I tried to call them back on their number, but they didn't pick up the call. Didn't take much time to realise that they are running a nice business of scamming people. I want my refund back ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
acjose
from Mumbai, Maharashtra
Nov 24, 2021
Report
Copy

Air ticket cancellation refund

Website: www.travolook.in

Mumbai to Bengaluru ticket on GOFIRST booked through travolook was cancelled on 8-7-2021 due to reschedule of flight vide confirmation no. REF[protected], PNR: R8LZ6J. Refund amount of Rs. 8876/- is not received till today inspite of following up through phone and emails. Please help me to receive the refund at the earliest.

Regards...

Passenger name : Crispin Jose & Abila Jose
Date of Journey: 8-7-2021br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preeja Prabhakaran
Nov 23, 2021
Report
Copy

Non refund of flight cancellation amount

Website: Www.Travolook.in

I used travolook to book a flight ticket. They cancelled it saying it’s a technical glitch. This was in 18th Nov 21 for INR 4358. They now refuse to answer calls or give answers....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnu Vidyadharan
from Kochi, Kerala
Nov 23, 2021
Report
Copy

No Refund received - for the service which was cancelled on 31st on Sept.

I haven't received refund the service that i canceled on 31st Oct.

Every time i call they give me some excuse and tell me amount will be refunded in 7 working days.

I am fed-up.

Booking ref Id : REF09137217...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
bujjikutti
Nov 22, 2021
Report
Copy

Amount not refund

Ticket booked it cancelled automatically but amount not received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prince koundal
from Hamirpur, Himachal Pradesh
Nov 22, 2021
Resolved
Report
Copy
Resolved

Money debited and they don't take action for my refund

Address: 836 ,2nd floor ,udyog vihar phase V,sector 19 Gurugram ,Haryana 122008
Website: www.Travolook.in

I book a ticket through this site and I don’t receive any ticket and amount debited from my account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagendra Kanakagiri
Nov 20, 2021
Report
Copy

Regarding Reference no : REF875060574 (Refund not Received Yet)

Hi

I had done the booking for my father on Oct 21st and same day I Cancelled the booking details with Booking Reference no is REF[protected]

Passenger Name : Gururajachar Kanakagiri

I was told that I will receive the full refund in 7 working days. However it is already more than 25 working days and still I have not received the refund.

Every time I call your agents are saying next...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
DC security
Nov 19, 2021
Report
Copy

Not received refund amount

Address: Gurgaon or Delhi
Website: travolook.in

I have booked flight ticket through travolook on Aug 2021 and it is cancelled by them. they told me amount will refund within 10 working day. but they are not responding....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vzu1987
from Surat, Gujarat
Nov 19, 2021
Report
Copy

Refund not received yet

Address: A-1001,ABHISHEK RESIDENCY PART-1, MAGOB,SURAT
Website: TRAVOLOOK.IN

My booking ref.with travolook.in is REF[protected] CANCELD ON 28TH OCT-2021
REFUND NOT RECIVED YET .NOT PROPER RPLY FROM COMPANY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetashree
Nov 19, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

It's been more than 17 days I haven't received a refund.

I book the ticket last month and They called me saying that the flight has been cancelled from their end and they will refund the entire amount.

I followed up with them by email and I was assured that I will get a refund from an agent named Neha.

Till today I haven't received the refund and also whenever I am trying to connect to the customer service the call goes on customer waiting and it is disconnected when...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy