Claimed

Travolook Complaints & Reviews

1
Updated: Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 49

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rbk3
Nov 19, 2021
Report
Copy

Airlines

Address: 445, Udyog Vihar Phase V Sector 19 Gurugram, Haryana 122008, https://indiapl.com/delhi/travolook-884707
Website: www.travolook.in

I have booked a flight ticket from Coimbatore to Chennai on 04th of November 2021 through https://www.travolook.in/. after the successful payment. i got a email saying that you ticket has been cancelled and it will be refund in 7 days. i wait for 7 days and i did a multiple follow up's but no response from them....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rathore_007
from Jaipur, Rajasthan
Nov 18, 2021
Report
Copy

Not refund flight ticket amount

I'm Manish Meena. I booked a flight ticket for Bhibhneshwar to New Delhi from A Travolook site on 25oct. 2021 but when I paid for ticket then after few minutes I received a mail by travolook for pay more amount then I called travolook helpline no .[protected] and cancelled my ticket and told for refund my amount then they said that I will receive my amount with in 6 to 7 working days and after 8 days I contact to customer care then he again...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ash Wowie
Nov 18, 2021
Report
Copy

Ticket booking fraud

I have booked my flight ticket via travelook today money got deducted from my account den I received a call where she said booking has been cancelled and I have to wait 30 minutes for refund... It's been 2 hours I haven't received my refund.. I've been calling the customer care number they are not responding...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash0701
Nov 18, 2021
Report
Copy

Refund against not booked flight tickets

Address: 836, 2nd floor, Udyog vihar, phase V, sector 19, gurugram, haryana, 122008
Website: Travolook.in

Have booked tickets but within few minutes they cancelled the tickets by themselves and it's been 17 days past they have not refunded the money.

Ref no: REF[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
JOYAN MATHEW
Nov 17, 2021
Report
Copy

No refund even after 5 months

Website: Www.travolook.in

Booked a ticket on 8th June 2021 from Delhi to Kochi, the ticket was cancelled by the agency and I've been running from pillar to post waiting for refund. They have the most pathetic customer support and no one should ever book tickets using this portal...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
piyush0705
Nov 17, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Report
Copy

Travolook: Refund Not Received Even after 2 months

Booked a flight from GOA to BLR on September 7 on Travolook.
Travolook deducted amount Rs 3746 while doing the booking. Then after 5 minutes Travolook said booking is cancelled and i would be getting amount refund in 7-10 days.
It's more than 2 months now and still i have not received amount back. I had tried calling to customer care as well but till now haven't got refund back.
Reference number of booking is : REF[protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhasish Banerji
Nov 16, 2021
Report
Copy

Refund not yet done after 45 Days

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800
Website: www.travolook.in

REF[protected]
Tickets booked on 1.10.21 . Amount Debited . Tickets cancelled (Your Booking is Cancelled with travolook.in :REF[protected].
Mail received and phone call received informing refund within 15 to 21 days.
I send reminder mail on 14.10.21 and then on 31.10.21 and then on 16.11.21 .
Only promises by mail and customer care no[protected] .
Its a very systematic online fraud by the website / company...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
triptimisratiwari
from Dehradun, Uttarakhand
Nov 16, 2021
Resolved
Report
Copy
Resolved

Not Received Refund

Website: www.travolook.in

I booked my ticket from Delhi to Maldives (Rs. 24008/-) on 5th October 2021 and I received a mail immediately saying "Your Booking is In-Progress with booking reference number : REF[protected]" [capture 1 image]. But then after 1 minute i received a call from their support team stating that your ticked could not be booked as the prices of flight have increased, so either i can pay additional amount to confirm my booking or cancel the ticket....
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
K
karitay chawla
Nov 15, 2021
Report
Copy

Did not get my refund

Website: www.travolook.in

I booked my ticket on 23rd of september, from mumbai to prayagaraj, my ticket got cancelled auromatically, and i was assured that I'll be provided with refund with 7-10 business days, its been more than 2 months and i have still not recieved my refund. My reference id is REF[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Satish Moolchandani
Nov 15, 2021
Report
Copy

Booking cancelling within 2 mins

My four bookings cancelled within 2 minits...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
JAGAN MISHRA
Nov 13, 2021
Report
Copy

Not getting refund fraud travolook

Dear sir,
My booking reference number REF[protected]
I have booked tickets on 14th but he cancelled automatically, after taking thousands follow up still no getting refund ....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivanidh
from Hyderabad, Telangana
Nov 13, 2021
Report
Copy

Refund not received from travolook

Hi,
I have booked my flight ticket on 21 sept 2021 from bangalore to jaipur which generated my ref id : REF[protected]. Immediately after that i received call from travolook saying my flight cannot be booked and money will be refunded in 7 days. I waited for said time and then i started following up with them every week and they told me very good stories that mam we had techincal reason, second time they told mam merchant has change...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Shenai
Nov 13, 2021
Report
Copy

Travel money

Address: Gurugram

Booked a flight from Mumbai to Coimbatore and back on 21st September 2021 and booking did not go through and credit card charges. Running from pillar to post for refund but all I get is your refund has been processed but some technical error. Today is 13th November 2021. Please help. Amount is Rs 8667/-...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pankajmishrasul
from sultanpur, Madhya Pradesh
Nov 13, 2021
Report
Copy

Airline ticket refund

Website: www.travolook.in

Hi, i have booked ticket on 31st September from Ahmedabad to Lucknow . Once i have successfully booked ticket and amount got debited . I received email from Travolook that flight is cancelled due to technical issue and amount will get refund with in 15 days. But it has been more than 45 days and after taking multiple follow up i have not received my refund . Please help my ticket reference number[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
Website: www.travolook.in

Used https://www.travolook.in/ to book the air ticket.
Booking reference number : REF[protected], REF[protected] and paid ~ 10871 .the booking was made on Sept 14th 2021 around 8:45 PM IST.
After the booking is done, the amount got debited from my account . after some time the booking got cancelled automatically and got a call from Travolook that due to technical fault the booking is canceled but still not received the cancellation...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sukesh07
from Mumbai, Maharashtra
Nov 11, 2021
Report
Copy

Pending refund amt

Website: www.travolook.in

Had booked flight from Mumbai to hubli on travolook.in but was canceled from their end due to some technical problem on their end and was told that you will get refund within 10 days but after niot getting refund after 10 days also was following up with them continously on call and mail but they are delaying it by giving different responses like they had initiated the refund you will get in another 10 days and after that days also not get...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
riddhi09
from Jaipur, Rajasthan
Nov 11, 2021
Report
Copy

Non refund of money post cancellation of airline ticket

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in/contact-us

I have been complaining about this issue where my amount (INR 5748) has been pending with Traveook since 17th September 2021. Every week I am told there are 'technical issues' with the refund and I need to wait for another week.

This is a common problem with this site. Its a fraud site as they cancel tickets booked by travelers and then hold on to our money citing technical issues.

My registration no. is REF[protected]...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sanscrewit
from Pune, Maharashtra
Nov 11, 2021
Report
Copy

Pending refund

Address: Pune, Maharashtra
Website: www.travolook.in

I Had A Booked A Ticket On 28th September 2021 For A Round Trip From Jaipur To Pune Via Travolook Website. The Next Day I Got Notified That My Tickets Had Been Cancelled Due To Operational Reasons And The Refund Will Be Initiated Within 5-7 Business Days. After A Considerable Amount Of Time Elapsed, I Began Calling The Customer Care And Everytime They Would Stall The Refund By Giving Fake Assurances. I Won't Forget To Mention How Rude And...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
harshita_koul
Nov 9, 2021
Report
Copy

Not refunding my money back

Website: travolook.in

I booked my flight ticket from Pune to Delhi on Travolook on 6th of September. Subsequently, I received an email from Travolook stating that I must wait for 30 more mins for getting my tickets. After some time, they sent me an email mentioning "reservation cancelled due to operational reasons."

On warning their customer care executive, I somehow managed to fetch my tickets from the company. Unfortunately, due to Pune airport...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
It is not the same
Nov 9, 2021
Report
Copy

Help support help services 09883-66-1843 online query

Travolook 9883:-:66-:-1843:-:_Cus, to, mer C, are, going out for...
Helpful
Found this helpful?
Write a comment
Report
Copy