Claimed

Travolook Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 1521
Resolved
79
Unresolved
1442
Quick Links
Statistics
Share
Contacts

File a complaint to Travolook

Having problems with Travolook?

File a complaint and get it resolved by Travolook customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Travolook reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jhanavtol
from Gurgaon, Haryana
Dec 7, 2021
Report
Copy

Refund Amount (8324 Rs.) Issue with Travolook

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked a ticket on 16th August for New Delhi to Darbhanga and just after booking they have cancelled by travolook because amount was too high, he says me to wait for 7 to 10 days, but stiil they have not given me my money back.

No any response, no any solution every time cheated me,
every time I call they give the same time period thet with in next 5 to 7 days. I am fed up travolook behaviour please help me.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mishu nba
Dec 6, 2021
Report
Copy

Did not get the refund

Address:Delhi

I booked ticket in the month of October my ticket was confirm but after few days I got call from travolook that my flight cancelled when I call to the airlines they said the ticket was cancelled by the agency(travolook) they had already initiated the refund amount in their account but they are not giving my money back. Every day I am calling on their customer care number but they’re not picking it up....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subha2103
from Bengaluru, Karnataka
Dec 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received my refund of Rs 5800

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked an air ticket from Kolkata to Bengaluru on 9th September and right after few minutes received an email from them stating the ticket is cancelled due to operational reasons and refund of INR 5800 will be provided to me within 7-10 days and now its been a month I haven't received my money back. I have contacted them (you can find the entire email chain) asking for my refund but they keep extending, now I see all over the internet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
llj
Dec 5, 2021
Report
Copy

Pathetic customer support

I Had Booked Ticket On 30.09.2021 From New Delhi To Indore. But My Ticket Was Cancelled And Travolook Mailed That Your Ticket Was Cancelled Due To An Operational Reason And Refund Will Be Initiated At Our End And The Amount Will Reflect Back To The Same Bank Account Within 10-15 Working Days. I Continuously In Touch With Their Support Team Through Call And Mail But I Always Replied That Refund Will Be Initiated At Our End And The Amount Will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malli Dasari
Dec 5, 2021
Report
Copy

Refund amount not credited by travolook 2nd Nov 2021

I have booked a flight ticket through travolook on 2nd Nov 2021 my ticket cancelled by travolook but refund amount not credited in my account.

Called several times but no help from customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anindya das2021
Dec 4, 2021
Dec 4, 2021
This thread was updated on Dec 4, 2021
Report
Copy

Money debited, ticket not issued

Airline ticket booked in travolook.in, money debitted, no ticket issued, refund asked, customercare asked for another 3.1k to issue another ticket. compline launched....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsa2011
from Bengaluru, Karnataka
Dec 4, 2021
Report
Copy

Refund amount not credited by travolook

Address:Bangalore

I have booked a flight ticket through travolook on October 30, 2021 my ticket has cancelled by travolook but refund amount not credit in my account and I called many times regarding refund but they are giving fake promises.

Ticket Ref.: REF[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsa2011
from Bengaluru, Karnataka
Dec 4, 2021
Report
Copy

Ticket has cancelled but Refund amount not credited by travolook

Address:Bangalore
Website:Travolook.in

I have booked a flight ticket through travolook on October 30, 2021 my ticket has cancelled by travolook but refund amount not credit in my account and I called many times regarding refund but they are giving fake promises....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GaneshG19
Dec 4, 2021
Report
Copy

Refund not credited even after 20 days

Address:10/52, Dhanya bazar, Ichalkaranji

I had booked my ticket via travolook web site on 9th Oct 21, but after 30 mint I got mail that my ticket is canceled due to operator issue, so again tried to book the ticket but the same incidence has been found, both times my money is deducted from my account, after that still after more than 20 days are passed but I have not got refund amount, I have given many mails, many time I called to customer care.
yesterday I got a mail from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dineshsinghjd
from Bengaluru, Karnataka
Dec 4, 2021
Report
Copy

Fraud Company Be Aware

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Your Booking is Cancelled with travolook.in: REF[protected]

It's been more then a month but money is not refunded....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Avikc14
from Chennai, Tamil Nadu
Dec 3, 2021
Report
Copy

Refund not initiated- REF293983648

I booked ticket from travolook, REF[protected] and as soon I booked the ticket I got a message that my ticket is cancelled and a refund would be initiated.

The tickets were booked on 01st Nov 2021 and post that they kept telling me that the amount has been initiated and would come back in 10-15 days.

I still haven't got the money and across the social media website and other reviews many people have faced the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srikar kumar
from Noida, Uttar Pradesh
Dec 2, 2021
Report
Copy

Tickets are cancelled but not received my refund

I have booked flights tickets from hyderabad to mumbai on 08/11/2021. Immediately thet called and your tickets are cancelled because of change in price. But not i am not receiving my refund amount. Regularly i am asking customer care people but they not responding properly. Please help me to get my refund money....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Maheshpvt
Dec 1, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
Report
Copy

Refund not credited for 3 tkts

Booking Ref Id - REF[protected], REF[protected], REF[protected]
This is in regards to the flight ticket i booked on 17th OCT21 from vijayawada to Bengaluru and Bengaluru to vijayawada with Travolook and immediately after booking the ticket got cancelled & i was notified via call and email that the refund will get processed in 7-10 business days. It's been 45+ days i have been following up with them but no one is bothered to response. Also...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maheshpvt
Nov 30, 2021
Dec 29, 2021
This thread was updated on Dec 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited for 3 tickets

Booking Ref Id - REF[protected], REF[protected], REF[protected]
This is in regards to the flight ticket i booked on 17th OCT21 from vijayawada to Bengaluru and Bengaluru to vijayawada with Travolook and immediately after booking the ticket got cancelled & i was notified via call and email that the refund will get processed in 7-10 business days. It's been 45+ days i have been following up with them but no one is bothered to response. Also...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaswinder Kaur 1374
from New Delhi, Delhi
Nov 30, 2021
Report
Copy

Complaint regarding refund

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:travolook.in

This is with reference to my booking with the company
I booked 2 tickets from delhi to Hyderabad with ref nos.
REF[protected]
REF[protected]

I called up the toll free number to check the status
the tickets were cancelled and refund initiated on 16th October

But till date the refund has not been received by me
I have been sending emails and calling the toll free number but no action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhita
from Mumbai, Maharashtra
Nov 30, 2021
Report
Copy

Money has not been refunded

Address:Mumbai City, Maharashtra
Website:Travolook

My booking RF[protected] Was cancelled on 21st Nov for a flight from Jaipur to Goa. Details below -
Jaipur to Goa 6E768 Nov 23, 12:40 AM to 2:55 AM
Refund amount - INR 5392...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fantastic04
from Gorakhpur, Uttar Pradesh
Nov 30, 2021
Report
Copy

Online cheating people

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear sir i am vishal yadav i booked flight ticket on 25 oct 2021 amount deducted but ticket not booked . Travolook ask refund in next 15 to 16 day but one month passed there no refund to me my ticket ref id is REF[protected] please help me sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubhangi1539
from Delhi, Delhi
Nov 30, 2021
Dec 7, 2021
This thread was updated on Dec 7, 2021
Report
Copy

Money Fraud

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I had booked a flight ticket via Travolook on 2nd November, they canceled my ticket saying that the fare has expired. I received an email saying I would receive my refund amount ₹6858 in 7 working days. It has been almost a month now and they haven’t initiated my refund, they keep delaying the process.
My Reference no is - REF[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ARINDAM BAIDYA
from Chennai, Tamil Nadu
Nov 29, 2021
Report
Copy

Travolook : Not refunded the money of flight booking

Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:www.travolook.in

TRAVOLOOK did not refund my money.I BOOKED A FLIGHT TICKET FROM Bangalore TO Agartala AND AFTER 15 MINUTES I GOT A CALL FROM TRAVOLOOK THAT THE TICKET WAS CANCELLED AS PNR WAS NOT GENERATED AND THE REFUND WILL BE SENT TO YOUR ACCOUNT .BUT TILL NOW I DID NOT GOT MY REFUND. the reference number is : REF[protected]. I trusted the website and kept waiting for the refund but THEY do not even reply my mail. THEY ARE like FRAUD.I need the refund of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008
Website:www.travolook.in/?utm_source=google&utm_medium=cpc&utm_campaign=brand_exact&gclid=Cj0KCQiA7oyNBhDiARIsADtGRZbVFe_LKQVtwJZlMWdxzVj9rglglfXwafmD1vzwYVAzyKzbXCGKAsMaAktkEALw_wcB

I booked a flight on 26th Nov from Travolook worth 6404/-. The money got deducted immediately without any confirmation mail. After 30 mins, an executive from the company called up to inform that the ticket got cancelled and the money would be refunded within 24 hours. It has been 3 days and there is no ounce of my hard earned money. The customer care keeps making false promises and the email support is of no use as well. Neither my flight...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy