Claimed

Uber India Complaints & Reviews

1
Last updated Aug 7, 2024
Complaints 5907
Resolved
182
Unresolved
5725
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Uber India reviews & complaints page 196

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DrMurali G Manoharan
from Hyderabad, Telangana
Report
Copy

poor customer service and arrogant driver

Address:Chennai, Tamil Nadu

Sir, today i booked uber for a ride from park town to west kk nagar., chennai. The vehicle number is tn09b2635. Driver name: spicky subbaraya. It was very hot at 12 noon. As i boarded the vehicle he kept the a/c at 1. When i wanted him to increase the blower speed he started arguing that if increased it will reduce his mileage and customer comfort was not important for him. Then what the hell for we engage a/c car?. Why does uber employ such...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560068

30th august 2017 the trip in bangalore was from gr shreenivas appartment to raheja tower. The driver was waiting in some other apartment and from the past 10 mins was waiting near the gate of my apartment. From when i was trying to explain him that he is not standing in the right apartment he was not ready to listen and i was charge 13/- extra for waiting when i was waiting near the apartment gate but he was not.
The amount was not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Chandrashekhar Bangar
from Mumbai, Maharashtra
Report
Copy

driver cancelled my trip to kharghar

Address:Mumbai City, Maharashtra

Today I booked Uber pool car and about 11.30 am driver waited at some other place and I was waiting at my place nearly 10 minutes and he cancelled my trip.
So I lost my time and above that you are charging me cancellation charges which is not fare.
Driver phone. +[protected]

Similar problem occurred 15 days back also and I had pay cancellation charges.

I am frequent user o[censored]ber car and if...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AnkitSoni11345
from Anand, Gujarat
Report
Copy

overcharge without no reason

Address:Ahmedabad, Gujarat

When i booked uber it showed me 49rs as it 4.9km my destination.. Now when i started my trip and that driver didnt follow the proper path to my destination as per map it reach to 6.5km and trip got completed it showed me bill of 216rs
I was shocked with this i dont know what happen but that include some surcharge 101and normal fare many more charges
I need my refund otherwise file complain in social service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hitesh Nayyar
from Jaipur, Rajasthan
Report
Copy

wrong deduction of amount from my paytm account

Address:New Delhi, Delhi, 110008

I was wrongly deducted by Uber a charge of Rs 177 rupees from my Paytm wallet yesterday for a trip that was scheduled on Jan 10, 2017. After contacting there support engineers they are mentioning that they are not aware of this and won't be able to do anything. I attached all the screenshots related to Uber ride trip, Paytm wallet deduction screenshot but nothing is happening....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkambhampaty
from Hyderabad, Telangana
Report
Copy

ride in hyderabad, double charging

Address:500007

I, ravichandra kambhampaty, had a uber ride on sunday aug.27, 2017between 10.15-11.15am from shivam road hyderabad to road no.76 jubilee hills. On reaching destination driver raju showed me the meter charge, rs.196.00 i paid him rs.2oo/- and he left. No problem so far. When i tried to book uber for my return home at about 3.30pm it showed that an amount of rs.201. Xx due for the morning trip and doi i want to charge the credit card (I usede...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajKumar Banerjee
from Kolkata, West Bengal
Report
Copy

I am complaining against driver

Address:700067

Sir,
I the undersigned inform to you that the driver namely pappu das (A uber driver) drive in kolkata area, car last digit is-9366 probably... I booked auch as the car for going to admit my mother to hospital, during the time period was at about 13:00 hrs. I called and say him to connect with me at the exact area where i stayed.

But, he directly denied and duly refused and told me that — "he is unable to look out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rina Seal
from Bareilly, Uttar Pradesh
Report
Copy

I am not getting the 50%

Address:711101

I have got a message announcing a 50% off on 10 rides till 4th. September. But while trying to book no discount option is displayed so that i can avail the discount. If i am not entitled to get any discount then why such message is sent to me. Please helpme. At least tell me how to book a cab without the discount option being displayed on the screen....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivani.S
from Ludhiana, Punjab
Report
Copy

driver related issue

This is a complaint regarding your driver naveen (Chevrolet beat) from bajwa. Is this how we supposed to get treated? Do they have the right to talk to us in such manner? How could you possibly take such ill - mannered people in your company. And who give them the right to talk to us disrespectfully?

Naveen was audacious enough to insult my 53 year old mother. If this is how you are selling your product with the tag line of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin00007
from Lucknow, Uttar Pradesh
Report
Copy

wrong amount charged by uber driver

Address:226001

Very disappointed with the amount charged as on my mobile phone when i booked the ride it was showing rs.49 and when i reached the destination the driver asked me to pay rs.80. This cheating is not good for such a brand. Very disappointed with this as today it happened again and neither my extra money refunded.. Now i decided to wait for some more minute but will use ola service in lucknow as they dont cheat like this. My number from which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
devroop moulik
from Delhi, Delhi
Report
Copy

cannot use uber as they wrongly charging rs 303

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307
Website:uber.com

I am using uber almost daily to go to office. But on 26th august 2017 my mother become ill and i needed uber to go to hospital. When i tried to book cab from uber i was denied saying that i need to pay rs 303 first. I contacted support team and they said i have not paid for a ride on 4th of feb 2017. I checked the details and mailed them the uber as well as paytm receipt to them as i paid via paytm on 4th of feb 2017.
After that their...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eliza Bhuyan
from Bengaluru, Karnataka
Report
Copy

my trip

Very disappointed to inform you that i had a ride on 10-aug-2017. The driver, jagadeesh (Swift dzire) had behaved very rudely. I asked him to take u-turn and go straight, in the map also it was showing the same. However, he did not see map and later he was blaming and scolding me. When i tried to settle the matter, he raised his voice, threatened me to keep shut my mouth. This is really not acceptable and i am going to file a petition against...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poorva Guru
from Paloncha, Telangana
Report
Copy

driver issue

Address:Hyderabad, Andhra Pradesh, 500034

I had booked a cab for prasar bharti on 29th august 2017 at 11:45am tata indica. The drivers name was raja sekhara. He dint know either hindi or english. He dint know the area of banjara hills at all. As i was trying to explain him the address, he cancelled the trip and i got a msg that the driver has cancelled the ride n u have to book another cab. When i booked the other ride i got another msg that i will be charged 45 rs as cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishi fari
from Ahmedabad, Gujarat
Report
Copy

I have been charged double for no reason

Address:Ahmedabad, Gujarat

My pickup location was from enhance salon, anandnagar road, ahmedabad to destination: judges bunglaw road, satkar appartment, ahmedabad i got uber go with 49 rs fare price. The driver claimed of 2x charge for no reason. No where in uber app were written about 2x charge or so when i booked it. And when my trip was ending i got that fare receipt of 49 cash. Here by i am sending u the screenshot.

I didn't agreed upon any surge...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kiruthigharajan
from Pune, Maharashtra
Report
Copy

highly overcharged and no response to complaints raised

Address:560036

Hi,

I am regular user o[censored]ber. I use it every day. From past a week my trips are highly overcharged. Uber shows an amount and it charges double the time of it. I complained every single time, but u ppl don't even value the regular customers.2 days before i paid 219 rs for 109 rs true. Today i paid 169 for 104 rs trip. I have uninstalled your app. And will not recommend any one to use uber. Ola provides good service than u...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tripta Gautam
from Delhi, Delhi
Report
Copy

pool cab

Address:New Delhi, Delhi, 110087
Website:Uber

I just have a single word for your services that is pathetic. I took pool cab twice today from paschim vihar to g k 1. It took 2 1/2 half to reach not due to traffic its due to in pool u have the full authority to take the cabernet to anywhere in delhi. And while coming back from last two half an hour m still in the cab. Driver has stopped the cab for more than half an hour without informing me. He has taken the longest route to reach br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkady
from Bengaluru, Karnataka
Report
Copy

about overcharging

Address:Bangalore, Karnataka, 560001
Website:[email protected]

On 26/8/17 travelled in your taxi from sports authority university campus bangalore to embassypristine bellundur
Around 10.30am and charged rs480/=. I returned back to my place in your another vehicle at 3.30pm reaching about 4.30 appx and charged 845 rupees. I would like to know how and why it happened? I have no details of the cab. My mob no. [protected]. I am from delhi and a regular customer. I am lodging complaint from my friends...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vtata1980
from Hyderabad, Telangana
Report
Copy

uber driver issue

Address:Hyderabad, Andhra Pradesh

I am vinay kumar. I have booked uber suv on 14/08/17 7:18 am mahindra xylo driver name is sunil - this driver is not at all willing to pick us first and he is chewing some guktha and speaking in a vulgar language. More over he is stating all sort of # to me and at the same time i have book 3 ubergo they reached me. What is the problem with him? The uber guys have charged 105rs for cancellation.

Another cab maruti ertiga driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TanishaSingh
from Basi, Punjab
Report
Copy

complaint:lost bag:driver thief

Address:Gurgaon, Haryana, 122001

Hi,

This is bring you in notice that we have lost our bag in uber cab, which we had taken on 26th night from sector 29 gurgaon to apna enclave. Even yesterday we lodged a complaint and we got confirmation also from the driver that he has our bag but till now, even i gave him my number to contact and give my bag to me, we have not got any kind o[censored]pdate from him, he has our laptop bag, which contains lunch, charger, bottles...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
krishna mhurthy
from Delhi, Delhi
Report
Copy

treatment of senior citizens

Address:Mumbai City, Maharashtra, 600 044
Website:www.consumer complaints.in/uber india-b111481

27/8/2017, 9.52pm from arasan mahal-chrompet to labour colony - pallikarannai we travelled by car no tn 0926 driver mr. Vedachallam.

After car started, a call received by driver, wherein the previous customer who travelled before my trip. He told driver that he had missed his mobile and enquired that whether it is in back seat.

The driver stopped the vehicle and asked us to get down from the car, and searched back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy