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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 197

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J
jayaramp19
from Bengaluru, Karnataka
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charging for a trip not undertaken

Address:Bangalore, Karnataka

1). While booking for a trip, uber app showed a failure of paytm payment for trip to devanahalli for ₹772.38 on[protected].
2). On enquiry uber wanted screenshot by mail, which was sent.
3). Uber informed failure was actually for a trip on 23rd feb.
4). Paytm passbook entry showing payment made was sent for trip of 23rd feb
5). Uber apolized and advised to delete the app and reinstal through their website as...
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CS-Ankita Khandelwal
from Jabalpur, Madhya Pradesh
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charges of cancellation

Address:Indore, Madhya Pradesh, 452001

Dear sir,

I am totoally dissatisfied with uber service as i have been charged the amount of cancellation around four times and all the times it is cancelled due to driver problem or due to luggage with us

On 1/07/17 it made the booking with uber in ahmedbad for railway station the driver refused to carry the luggage and told he will charge for the same so we cancel the ride. It is not our fault sir, your driver...
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A
AmritSingh0397
from Mirialguda, Telangana
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third class service from uber cabs

Address:Hyderabad, Andhra Pradesh, 5000070
Website:WWW.UBER.com

Hello,

I am going share my experience with uber cabs on 27th august' 2017 i. E. Yesterday. The incident took place in vanasthalipuram, hyderabad city, telengana state, india.

I had booked an ubergo cab at around 2:30 pm. After booking the cab, the driver did not even called me to know the location. After few minutes i called him (Driver raghu) to ask where exactly he is & to guide him about the location...
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S
Satpathy's
from Bengaluru, Karnataka
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overcharged for my trip for tolls by uber

Address:Bangalore, Karnataka, 560100

I am happy to explain, i was overcharged for toll from aiprort to electronic city.
There are two tolls on the way 125+45 are the charges all the time however was debited 351 and your representative tell me the driver had gone two and fro thus these charges are debited to me.
It is not legal to debit me for bith ways as its only oneside i am liable to pay.
Please investigate and help before it take this legal.
My...
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K
Kiran Thakur 01
from Noida, Uttar Pradesh
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issue with the service and charges

Address:New Delhi, Delhi
Website:www.uber.com/en-IN/cities/new-delhi

Hi good morning my name is kiran thakur i am from delhi this incident occurred in delhi vivek vihar i have a uber account i am very disappointed from the service which you guys have provided me (No service & -42 from my uber account). Great for business

What happend?

I booked uber @ 7:44 am on 28/08/2017.
Uber confirmed my booking and provided me number of mr ravi (Wagon r dl1r t9233) contact number...
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Address:560080

I booked a ride today morning @ 7.30am to canadian international school and the driver name was govinda, mobile number [protected]. After the booking the driver called and asked to cancel the trip. I did not cancel and i received a message from uber that i have performed a journey which i did not. Such drivers should not be allowed to operate in uber as they are of criminal mentality. I request uber to compensate me for the illegal journey...
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G
Goutam1990
from Bengaluru, Karnataka
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comparing about poor customer service

Address:Bangalore, Karnataka, 560037
Website:help.uber.com

Hi by mistenly left my mobile in the car which i remembered within couple of minutes after my cab left, i tried calling the cab guy and my mobile but he refused to answer the calls..

I thought atleast the uber service will atleast help me to contact the driver which is also leading to be useless... The customer service don't even respond even after multiple messages and concerns since 12 hrs from my first message to the team.br...
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S
swetha perisetti
from Hyderabad, Telangana
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refund issue

I booked a ride on 27th august 2017 around 5-6pm and the cab bearing number ts03ub5733 accepted our ride request but he did not reach our location point. He might have been roaming on the main road even after we guiding him he couldnt come and he cancelled the ride. We couldnt even find him nearby. Why do we travellers have to pay the cancellation fee everytime when it is cancelled by them also. I need a refund of it else we are never gonna...
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K
Krusnik Paul
from Lucknow, Uttar Pradesh
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overcharged for the ride

Address:110067

Hi,
I travel a lot using uber cabs.
On 16/8/17, i booked a cab from munirka to noida, the charge shown was rs.486. I boarded the cab and the driver did not had fuel in his car so he took me to a petrol pump near ambience mall vasant kunj, i told him there will be extra charge for waiting, the driver said no. We waited almost 25-30 minutes and then we moved from there. Then he took a longer route to drop, he took me from ina...
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A
Agarwal Anil
from Mumbai, Maharashtra
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I was overcharged

Address:Thane, Maharashtra, 421301
Website:auth.uber.com

I am registered with uber & have taken several rides with uber india. Few of them are listed below.

1. On 9th august, 2017 @ 03.24 hrs. Driver cancelled the booking.
2. On 27th august, 2017 @ 12.09 hrs. I was shown a fare of rs.794.98 where as i was charged rs.899.98, upon checking with customer care they told me that there was a balance payment of rs.105/- to be made against the cancelled booking done on 9th august,...
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P
Pranjal Chakraborty
from Lala, Assam
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extra rupees taken over the actual amount with threat & abuse language

Address:Kamrup Metropolitan, Assam
Website:www.consumer complains

I booked uber vide car no. As01gc6468 from guwahati airport to basisth pillingkata road in assam. The name of the driver was bhairab vide mobile number [protected]. After arrival of the destination the amount displaied his mobile rs.472. But he demanded rs. 472+60 (Parking charge at airport). He threatend me with abusing language again and again for easily to collect my money from my pocket. I am a heart patient, so to avoid his rude behavior...
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K
Kanishkha Elsa
from Vijayawada, Andhra Pradesh
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wrong calculation of bill

Address:Hyderabad, Andhra Pradesh

Hello madam/ sir
We are suffering from many problems in uber cabs.in the app you show a different rate and after reaching the destination you show a different rate to the drivers. What is this? In my last ride i booked a cab for ₹160 and the driver demanded ₹344. This is not good. Kindly reimburse the difference amount or else adjust to the next ride.
Waiting for reply...
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Address:New Delhi, Delhi, 110014
Website:www.uber.com/en-IN

Dear sir, i am submitting a complaint against uber india who currently displays an offer on the android app stating that customer using standard chartered mastercard will be given every 6th ride free till dec 2017. There was a second instance wherein i took 5 consecutive ride and there was no 6th free ride offered. Today, i reach-out to the customer service requesting to help and got a very ambiguous response stating that "they don't know...
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R
ratnashnakar
from Tiruvannamalai, Tamil Nadu
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false billing

On 23/8/17 i used uber to dg police office, i was shocked to see driver saying i have to pay old payment of rs 50 which i refused, as nothing is due from my side, my previous booking, your driver refused to report at my place, he didn't answered my call, because of it i have to miss my important meeting, i lodged complaints to pay me compensation of rs 500/ which is still due from me, lnstead you have audacity to charge me rs 50, if you show...
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J
jayaprakash bhogaraju
from Bengaluru, Karnataka
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wrongful billing

I have been debited rs.552.02 on 9.1.2017 on my sbi credit card for a trip i have not taken. Please look into this and revert the debit accordingly. Since the trip was never taken, it is not in the my trips section of the uber app. For your convenience, i have attached images showing the transaction details i have received from sbi which show the money being processed to uber....
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S
Sunita Chola
from Noida, Uttar Pradesh
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offers fake declared invalid

Address:New Delhi, Delhi
Website:Uber customer care

Hello there. I got promo code from uber that expires on 28/8/17. On my last two trips when i tried to apply promo code it showed invalid. On one side uber alluring customer by offering 50%off on rides and on the other side code is not applicable and declared invalid at the time of payments. It's a unfair trade practice. It's not expected from uber like reputed company. So refund my money its not fair to cheat regular customers....
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J
Josep Xaviour
from Chennai, Tamil Nadu
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I am complaining about driver

Address:600063
Website:uber

Hi sir/madam,
Please assist to me for request to refund my amount, yesterday we planed trip to go to thandalam in kundrathur but driver dropped my family in kundrathur i have clearly mention thandalam place and before booking this drive i have booked two drivers they cancel my drip, then for that how do u credit me money... Please refund my amount....
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A
Ajoy Sankar Banerjee
from Kolkata, West Bengal
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uber - refund

I, ajoy shankar banerjee, booked an ubergo from 20, k. G. Bose sarani, beliaghata, kolkata - 85 bound to shyambazar. At the time of booking the fare was shown as rs. 29.50. But, on reaching the destination i was charged rs. 75. It wasn't the driver's fault as the calculated fare was shown as that. Thus i would be grateful if you clarify this matter and grant me a refund of the extra money charged....
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R
Rajeshranade
from Dhule, Maharashtra
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serious complaint about lost luggage in uber taxi

Address:Dhule, Maharashtra, 424001
Website:help.uber.com

This is to lodge a complaint against uber services
V drs amita and dr rajesh ranade were travelling to mumbai airport from goa
On 24th august around 9pm v hired uber cab at domestic airport from p7 parking lot to go to dadar railway station
The driver name was mr pankaj, his phone no is [protected]
On reaching dadar station v left the taxi and decided to hire other taxi to go to cst station
While leaving...
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S
Sunil Kalyanashetti
from Mangalore, Karnataka
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charged 450 for travelling less than 5 kilometers

Address:560072

Uber india — high charges for travelling lesser than 5 kilometre.

1 review
Su sunil kalyanashetti on aug 27, 2017
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Hi sunil here,

On 15 th of august 2017 booked ola cab from my mobile no that is [protected] to rajarajeshwari nagar today. The quote was showing 88 rupees. When i reached destination it is showing 450 rupees. Driver forced me to pay 450, and without...
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