Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

1

Updated: Sep 20, 2024

Complaints 1380

Resolved

239

Unresolved

1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

West Bengal State Electricity Distribution Company [WBSEDCL]

Recently resolved complaints

View all complaints

money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

Most useful reviews

WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 16

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Respected Sir/Madam,

Greetings for the day..
I am quite surprised to receive such a heavy electricity bill (Rs3958.00) . Needless to say there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty or there are some other issues.

I am quite disturbed how such an exaggerated amount in bill could have been reached. We do
not either...

Helpful

Found this helpful?

Write a comment

Address: Aharmunda, Kashipur,Narayangarh, Paschim Midnapore

We are totally five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last three months in our locality.
In our locality there are many students who are preparing for their upcoming Board Exams as well as for other final examinations. But, this irregularity in electric supply is causing obstacles in their preparation. Sir, you also know, this year the summer is...

Helpful

Found this helpful?

Write a comment

Address: Vill-Swargopur, P.O-Kharbona, P.S-Rampurhat,Dist-Birbhum

4-5 hours no current...

Helpful

Found this helpful?

Address: Vill-Poduma, p.o.-sihas, ps- kotalpur, dist- bankura , pin-722141

In our village no power and single phasing every day problem for 12 to 15 hours. This is my last hope to solve this problem. Please please solve this problem....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: Vill- baliadanga, ps- bagdah, pin 743251, N 24 pgns

Sir we are having very bad electricity service everyday it goes off for total 4 hours even weather is good. Our village is Baliadanga, P. S- BAGDAH, PIN 743251 N 24 pgns. Please kindly have a look on. Thanks...

Helpful

Found this helpful?

Write a comment

Address: Malbandhi po- parsuli ps- jamboni dis- Jhargram pin-721503

Sir i am from malbandhi, parsuli, jamboni, jhargram721503
Sir our village is too small and we are living on 15km away from our chilkighar powerhouse sir every night theay can't provide us electricity .

Sir we are verry unsatisfied and also verry unlucky sir please help us for bright our night and our bulbs in night, this complaint is my last hope sir...

Helpful

Found this helpful?

Write a comment

Address: SPACE TOWN, F1, NEAR CHECK POST, SEVOKE ROAD

My consumer number is[protected]. My average electricity bill is 5000 but this time electricity department demanding advance bill of more than 10000. This is too high for a normal class family. Please check something is wrong in our bill....

Helpful

Found this helpful?

Write a comment

I paid WBSEDCL electricity bill using GAPY
UPI transaction ID is
[protected]
Bank name - Bank Of Baroda
Account number - [protected]
WBSEDCL CONSUMER ID[protected]
WBSEDCL ACCOUNT NAME - Nila Chowdhury Chakraboy

The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
I cannot understand what should I do now.
Please as early as possible...

Helpful

Found this helpful?

Write a comment

Address: Narayangarh, Westbengal

Dear Team,

This is to inform to you that I m facing daily power cuts and facing low voltage problem across the day don't know what is the actual reason. When I call (*[protected]*) the electricity department they don't answer my call I m now frustrated with the power cuts and the electricity officers said they don't know why power cut and also argument with me and behaviour issue. He has not accepted any phone during the...

Helpful

Found this helpful?

Write a comment

Address: sukanta pally nawapara kanaipur 712234

Due to heavy rain and wind my power cut and meter box is broken....

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I have paid by scaning the qr code on the spot bill. And also waited for 3 days for the bill receipt to get updated.

Please look into this matter urgently as the update did not take place....

Helpful

Found this helpful?

Write a comment

Power connection in our area without any reason. Plz solved our problem my area pin code 743422...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Vill - Bhabla Tanti Para

Power connection problem without any issues....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Bally,durgapur howrah

Website: WBSEDCL.in

I m anup upadhyay complaing about low voltage in our area for last two days 03.06.2021 and 04.06.2021 .. on these days from 11 pm the electricity willl automatically low... we are facing so many problem for last two days in these summer days ... we have already complained about this matter with docket no.38349152...38355867

Please resolve this matter as soon as possible...

Helpful

Found this helpful?

Write a comment

Address: Vill - Harina Pas Dalbar, P.O. - Dhanghara, P.S. - Marishda

Sir,

My name is Debangshu Bikash Dhara,

Address :-

S/O – Lt. Prabhas Chandra Dhara,

Vill – Harina Pas Dal Bar,

Po – Dhanghara,

PS – Marishda,

Dist – Purba Medinipur,

Pin – 721444,

Mobile – [protected],

This is to inform you that without our concern, your esteem concern...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

1. I am a serving officer in the Indian Army.

2. I own Flat No. 7C, Block-2 (Maple) at Rishi Ecoview, Rajarhat. However, the flat is not occupied and has always been under lock-and-key.

3. My electricity consumer ID is[protected]. There are no pending dues in my account. My usual bill is around Rs 300/- for a quarter.

4. For the quarter June-Aug, I have been billed an amount of Rs 18, 761/- (Rupees...

Helpful

Found this helpful?

Write a comment

Address: Baruipur

I am Sibani Das. There are 2 connection line in my house. My consumer id is[protected] another id is[protected] in the name of Santi Ranjan Das. I have noticed that the main electrical supply line of my backside of house is horizontal instead of vertical. As the main electrical supply is now totally horizontal it is now inside of my house boundary. The tank water is falling directly to main supply line because the main line became horizontal....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Sir,
I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 1747/- against electricity consumption for the last 3months where we didnot use this much electricity.People from electric dept. told us that they will help but I didnot get any type of resolution from their side.I also raised 3 dockets in wbsedcl online portal .But I didnot receive any type of solution .Kindly help me Sir.
Consumer id:[protected]br...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I paid WBSEDCL electricity bill on behalf of my father of May to July through google pay, UPI Transaction ID[protected] and Google Transaction ID CICAgOCktJuSaQ, paid on 16th May 2021. But till date no payment receipt and SMS received. Please look into the matter.

Consumer id[protected]
Consumer Name: Dilip Kumar Chakraborty

Google pay Screenshot attached for your reference.br...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Belanagar, P.O. Abhoynagar, Dist. Howrah.

This is from Belanagar under WBSEB, Bally area. An Isolator is now fixing beside my house. A year ago such attempt was made and I made complaint, then the work was stopped. But the agency further arranged such work. Isolator may create huge sound while it burst which is unhealthy for heart patients. I request further to choose another location for such Isolator. My customer ID is[protected]....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR