Submit a Complaint
Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in
1
Updated: Sep 20, 2024
Complaints 1380
Resolved
239
Unresolved
1141
So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Other
West Bengal State Electricity Distribution Company [WBSEDCL]

Recently resolved complaints

View all complaints

Most useful reviews

48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajeshjjw
Jul 13, 2021
Report
Copy

Power cut since 1 hour

Address: H/F 2 Ashwani Nagar Baguiati

Power supply cut since 1 hour's...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh Lama
Jul 12, 2021
Report
Copy

No electricity

Address: Tatigaria nepali para shiv manir gate
Website: West Bengal electricity

Today electricity cut 8.30 now 11clock but electricity is not coming what happened if anything wrong so inform public first if electricity is not available so you know how we are work this is poor electricity connection in paschim midanpore near by police line gate...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritha Ghoshal
Jul 10, 2021
Report
Copy

Bill due amount

Address: Prembazar, Hijli Cooperative Society, Kharagpur

In the last quarter I had paid my bill via GPay on 4th April and it shows transaction as completed. But this quarter when I received bill it shows a due amount from previous quarter. I am attaching my GPay payment screenshots. Please find out ASAP....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Alokeindia
Jul 8, 2021
Report
Copy

Give penalty without any fault...

Address: Hooghly

Sir..
I payment my bill before my last due date...but...thus...today i saw my bill that it was not recived and goes to penalty...then i again repayment...
So...sir..i request u that i[censored] help me to get the extra (penalty)payment back...then i will be faithfull to u..
Thanks & regards
Swapan chakraborty.....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Shuvam07
Jul 8, 2021
Report
Copy

Bill payment successfully through upi but till show unpaid

Address: Raghunathganj, Murshidabad, Pin-742229

My consumer id[protected]
My name - Dilip Das
My home electricity bill of Rs.3042 for period of July to September, I successfully payment to WBSEDCL through upi...but till now in WBSEDCL website it show unpaid. Please help..I give details of transaction below--

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 01:45 PM, 2 Jul 2021
Amount : ₹3042.00
Status : Successbr...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SouravBasu8565
Jul 8, 2021
Report
Copy

WBSEDCL Payment made through Google pay, but no message for confirmation of Payment

Hi Sir/Madam,
I have made the payment for WBSEDCL Electricity bill for bill period July 21-Sept 21 through Google Pay. I scanned the QR Code provided on the bill and paid Rs 5175 on 3rd July 2021. Even though the payment is shown as successful at Google Pay and the amount has been deducted from my HDFC Bank Account, I did not get any confirmation SMS or Mail on my registered Email ID and Phone Number. The paid bill is not reflected...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AishiRoy
Jul 7, 2021
Report
Copy

Power cut in Kolkata-700093

Address: 44, Gangapuri, Kolkata-700093

Very frequent power cuts in this area. Most of the time there's no reason. Power cut lasts for at least 2 hours every other day. Please look into this matter...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ARJUN HAZRA
Jul 7, 2021
Report
Copy

Payment made through Google pay, but no message for confirmation of payment

Address: VILL & P. O- KAICHAR DIST - PURBA BARDHAMAN PIN - 713143

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from ARJUN HAZRA(Union Bank of India), google transaction ID is CICAgOCsiPqicg . The consumer id is with the name of Kamalapada Mukherjee. But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Girija Shankar Sarda
Jul 6, 2021
Report
Copy

Payment deducted but Wbsedcl app shows transaction failed

My consumer I'd is[protected] at WBSEDCL.
Payment got deducted on 6-7-21, but Wbsedcl app shows transaction failed due to an error....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallav Adhikary
Jul 5, 2021
Resolved
Report
Copy
Resolved

Online bill payment through scanning the QR code, has not been confirmed by wbsedcl

Address: Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

I, pallav adhikary, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of Jan, Feb, March, 2021. I have used the QR code to pay the amount through Google Pay. It has been more than 60days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.919.00 has been debited from account [protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Suparna Das Bhadra
Jul 5, 2021
Report
Copy

Meter reading is not correct

Address: Subhasgram chanditalla park, Near by Ratna primary school

My last month electricity bill came Rs 3816. But when electricity meter reading boy came to check meter reading it was not showing any digit in meter. He put any how reading from his mind. Please take necessary action.
My consumer I'd[protected]
Name- Niranjan Malik
Meter installation number-4126804...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mrinal Kanti Bhattacharya
Jul 4, 2021
Report
Copy

Bill payment

I have paid Rs 19011 through Google pay for the electricity bill (July to September 2021) on 27/06/2021. But WBSEDCL has not yet received the paid bill amount.
Pls do the necessary action as early as possible....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Arpita2509
Jul 3, 2021
Report
Copy

Non generation of payment receipt against online payment

I am writing to you regarding my non generation of payment receipt against my online payment of electricity bill to WBSEDCL on 2nd July 2021.

I had scanned the qr code given on the bill and paid the amount, which showed payment successful. However, I didnt receive any payment receipt from WBSEDCL on my registered email or mobile number. When I went to the official site, the date of payment was correctly displayed, however,...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rimpa mandal
Jul 2, 2021
Report
Copy

Money deducted from my account bt payment is not successful

I have made a payment of Rs 2258/- via paytm using Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of jul'21 to sep'21, against the consumer Id[protected] on 29.06.2021, but WBSEDCL has not yet received the payment, although the amount Rs 2258/- has been debited from my account on 29.06.2021.

Account details:- Account no. [protected], Bank:- State Bank of India (alipur Branch)
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nathtraders
Jun 30, 2021
Report
Copy

The electricity was not permanent proper

Address: NANDAIGAJAN,WEST BENGAL,PURBA MEDINIPUR

I have taken a commercial connection for Business purpose but the electricity was not permanent either it was low voltage or there was no electricity there was not a day that electricity will stay and better i need solution...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Resham Sandhu
Jun 28, 2021
Report
Copy

Bill Payment

My Consumer I'd[protected]
Payment through Phonepe Amount Rs3863/-
Date- 24/06/2021
UTR No.[protected]
Complain about: Bill amount not updated they said they don't recieved any money from me...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Soumyadipta Ray
Jun 17, 2021
Resolved
Report
Copy
Resolved

Online Bill Payment Through Scanning The QR Code, Has Not Been Confirmed By WBSEDCL

Address: West Bengal , India.
Website: www.wbsedcl.in

Consumer Name: Haraprosad Roy.
Consumer ID :[protected] .

I paid the bill amount of Rs. 3624.00 for the period Jun'21- Aug'21 through Google Pay by directly scanning the QR code, given in the bill on 10th Jun. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now( UPI Transaction ID :[protected].
The due date is tomorrow( 18th Jun).

The screenshot...
Helpful
8 other people found this review helpful
8 found this helpful
1 Comment
Report
Copy
B
Bodhirai
Jun 14, 2021
Report
Copy

POWER LOSS at darjeeling..

Address: 50th Lower toong Soong darjeeling 734101

I am a resident of 50th lower toong road...there is power loss since this morning... Kindly send ur technician to the site.
Adress 50th lower going Soong road below chowrasta, 734101, west Bengal.u can reach to my no [protected]
Please call ASAP...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
saradapally
Jun 14, 2021
Report
Copy

Complaint on an exorbitant bill without taking meter readings of the bill periods June'21 to Aug'21

Address: WBSEDCL, RAHARA CUSTOMERCARE CENTER, PHONE NO. 033 25238103,MISSION PARA,RAHARA, KOLKATA - 700118

O
Sri Sanjoy Kumar Bhunia
Chief Engineer
Customer Relation Management Cell
Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91

Sub: Complaint on an exorbitant bill without taking meter readings of the bill periods June'21 to Aug'21
Ref: My Docket No. 38476108, Consumer ID:[protected], Meter No. T03022029, INST NO: 23834276

Respected Sir,

With due...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
argban5krm
Jun 12, 2021
Report
Copy

Payment made through Google pay not updated

Sir/Ma'am,

This is to inform you that I used Google Pay QR code scanner to scan the QR code printed on my electricity bill and was able to complete the transaction. I am attaching all the details of the transaction with this mail for your reference.

Even though the transaction was completed on June 7, 2021, the WBSEDCL site and the Vidyut Sahyogi app are still showing the bills in the pending category and there's...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

MyVishwa Technologies / BookGanga.com
2.7
(17)
PayPal
1
(231)
Sulekha.com
2.2
(1694)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR