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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

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WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 17

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Sir i have paid the bill amount rs 1883 con on[protected] on 12/05/2021
Via Phonepe UPI payment using Qr code printed on bill. After successful transaction
It deduct rs 1883 from Sbi account. UTR reference no is[protected] . I have proper documents to prove point. Therefore I have contact WBSEDCL helpline, phonepe helplin5, and even sbi helpline.

Wbsedcl says they have not receive any payment with that con...

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I paid WBSEDCL electricity bill using PhonePe
UPI transaction ID is
T2105131732296898639143
Bank name - Bank Of Baroda
Account number - [protected]
WBSEDCL CONSUMER ID[protected]
WBSEDCL ACCOUNT NAME - Kalipada Chakraborty

The amount is deducted from my Bank account but in WBSEDCL WEBSITE the bill is due .
I cannot understand what should I do now.
Please as early...

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Address: West Bengal, Talpukur, Barrackpore

Since December 2020 Several time I have complaint regarding my meter not working by written and online complaint as well but till date it is not resolved....

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Address: RADHANAGAR, SONARPUR, SOUTH 24 PARGANAS, KOLKATA - 700150

We have applied for 3 phase 440v load 8kw connection on 15.02.2021 they have done their inspection on 22.03.2021. But almost 3 months passing they have not given us the approval for the same yet. We are trying to track the status of our application but neither the assitant engineer nor any officers of wbsedcl giving any response.

We are not able to start our buisness from last 3 months just for the connection of 3 phase 440v...

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Address: Deara Dargatala, P.O.: Kheyadaha, P.S.: Narendrapur, Dist.: 24 Parganas (S), Kolkata - 700 150

Dear Sir,

440 Electrical wire is hanging at Kheyadaha 2no. Gram panchayet, Dargatala near Khulipara "Jal Karkhana" resulting in power cut since yesterday evening (03/04/2021).

Please be informed that local people has bypassed the line for their convenience and for which 10 to 15 houses are deprived in getting electric supply.

Please look into the matter urgently....

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I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.31**.00 has been debited from account **61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your...

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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with GPay scanner.
UPI transaction ID is[protected],
Google Transaction ID is CICAgKDltyhcg
Bill Amount: Rs. 780/-
WBSEDCL Consumer ID:[protected]
Payment Date: 30.01.2021

Payment by Soumik Dey from Gpay UPI Scanner. Money debited from my CItiBank account.
Transaction successful, but no confirmation...

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Address: Madanpur, Nadia

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 11:17 AM, 27 Apr 2021
Amount : ₹2034.00
Status : Success
Remarks : UPI
Bank Reference ID :[protected]
Transaction Id : APLAPMiPJ3rHtIpwCBmfCu0XwM487F32osE...

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Address: BALLY, NISCHINDA ,HOWRAH ,711227

Dear Sir/ Madam,
I paid WBSEDCL electricity bill using Google pay on 27.04.2021 at 10:32 AM . UPI transaction ID is[protected], to WBSEDCL billdesk, from KOUSIK CHANDRA PAL (Axis Bank), google transaction ID is CICAgOD4tM-2Ow. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name:...

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Address: C/O, Sambhu Nath Saha ,Majhabari,bidhan more near fakdaibari bazar,Dabgram-2,Post -Ghogomali,PS- Bhaktinagar,Siliguri,Pin-734006

Dear Sir/Mam,
we are having a hard time because of there is a line pool in front of my house, we would have benefited if this pool had been removed and relocated.
So i will request to all please solve my problem at the earliest....

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Consumer ID[protected].
Payment Amount - 2335
Payment Date - 10/Nov 2020.
Consumer Name - Joyram Chakraborty.

I have paid my bill by Gpay, using QR code in bill hard copy.
Bill not generate for this payment, details attached in reference image.
It's already for than five months now.
Kindly refund the amount paid....

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My consumer id is[protected] and today morning I have online recharged 1000/-, but the amount has not reflected yet to generate the voucher.
The payment was done through PhonePe and the transaction id is T2104121231524027792478....

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Address: ChhatgenduGuri. chhatrampur.Tufanganj

Website: Arindamdas6007@gmail.com

Please canent power is vary bad condition please all cabel recheck or fuse canect...

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Bill payment successful from savings account and received to bill desk but the status of bill is not successful still.
Transaction ID - 104111050572302279955...

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Address: ASANSOL, NEAR ASANSOL BUS STAND, DIST- PASCHIM BARDHAMAN, WEST BENGAL

Website: www.wbsedcl.in

Respected sir/madam,

With due respect and humble submission, I, Krishna kumar singh, the Son of Mina debi Singh, a consumer of WBSEDCL under Asansol division, at sunview park, 2. No. Mohishila colony, asansol-713303, want to inform you that the branches of my tree have grown longer and are lying and touching on the overhead electric wires connecting my house to the lamp post which is really hazardous and may tear the wires...

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Ref:
Consumer ID:[protected]
Consumer Name: DEEPTARSHI BISWAS
and
Consumer ID:[protected]
Consumer Name: ITIKA BISWAS

Payment of Rs.2872.00 and Rs.3915.00 respectively for the two above mentioned respective Consumer IDs is done to WBSEDCL, using IB Debit Card on 06/04/2021 at respective times of 19:32 and 19:29 IST.
Yet after the respective amounts are debited from our Bank Account,...

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It should be SHIV SHANKAR AGARWAL instead of SHIV SANKAR AGARWAL...

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I paid my pending electricity bills in the name of my father from QR code that mentioned in the WBSEDCL bill generated. But it was not credited in the account.
I call helpline 19121 but they are not helpful.

Consumer Id:[protected]
Name: Chandi Das Banerjee

Kindly help me....

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Address: Ruinan,Sabang,Paschim Medinipur,721144

Sir, I am Swapan kumar Ghorai from Ruinan, Sabang, Paschim medinipur.My consumer id[protected].I paid my postpaid electric bill through online by scaning qr code in the given bill on 31.03.21 at 8.14 pm but till now i can't get any payment confirmation and any payment receipt till now.please generate my payment receipt or refund my money as soon as possible.
For clear understanding i attach the payment receipt in it....

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I have made a payment from upi id [protected]@okaxis, but till now payment has not credited to WBSEDCL... Pl check the same at your and refund it asap...

UPI transaction id[protected]
To- wbsedcl.[protected]@hdfcbank
From- [protected]@okaxis
Amount-₹980.00
Date- 31.03.21...

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