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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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239

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1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

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WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 14

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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner and it was successful. UPI transaction ID is [protected]@okhdfcbank, to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Riddhibrata Maity google transaction ID is CICAgOC0t5GhaA. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history...

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Address: singheswar

I have paid an electricity bill of Rs-1424 through Yes bank Prepaid card on 31/07/2021 merchant RRN NO[protected]. Bill paid fail but amount is debited from my card. still now not refund this amount...

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Address: Dharimool Kalaikunda Air Force

No power...

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Address: West bengal

Our experience with this service is always worse. Electricity always goes off due to very small reason for hours even days. Main problem is with electric connection line. Please have a look on it....

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Address: Paschimbhatjangla Krishnagar nadia WB pin -741102

Bill problem: sir, my name is surojit singha roy. my consumar I'd[protected]. my previous reading 2823 and present reading 2961, total 138 unit on date (5.5.2021 to 02.08.2021).I have cleared last bill 19 July amount 1484. But latest bill show amount 1484 +138 unit total 2361 amount. So requested sir correction my bill.wbsedcl krishnagar office Service is too bad. So I have post online. Pls solve urgent sir....

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Address: Burdwan

Hi Wbsedcl,

I have paid my recent WBSEDCL electricity bills for the month of June, July, August 2021. I have used the QR Code to pay the amount through Google pay. The amount did not update in the app and still shows the bills in pending status. Both the consumer IDs are below:

[protected]
[protected]

Below are the details of the upi payments done:

Your VPA [protected]@oksbi...

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Address: Ahmadpur, Tentultala, Sayer-par, Opposite to PNB ATM,PIN-731201,Birbhum,WB

I am Bhaskar Bhattacharya. Here is my consumer id[protected]. I need to pay the bill in between 2/8/2021 and I am trying the same from last three days. But it shows payment faild and biller is having issue! Not a single UPI is working even the QR code is also not working provided on bill.

Is it possible in this pandamic situation to stand over a long queue and pay your bill. If it is server issue how much time it neet to be...

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Address: Kajurdaha(Malipukurdanga), Gurap, Hooghly, 712149

I am Debasis Das, applicant of new electricity connection.My applicatin no is [protected] and referance id is[protected]. I have deposited all neccessary dues on 23/11/2019. Now I am living with my pregnant wife and elderly mother without electricity till today 31/07/2021. Please you kindly take a needful action as early as possible for electricity connection....

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Address: West bengal,asansol

We have tried all the ways of communication...no one is respomding postively.
Even we have send them our location on official whatsapo no.
The no is showing online but they are not viewing msgs...

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I (Kushal Anand) have made payment towards WBSEDCL electricity bill generated in name of my father (Lakshman Prasad), dated 24/12/2020 for period Jan'21 to Mar'21 with amount 4298 paid through QR code, but even successful payment via Google Pay, it is not reflected in the official site.

Even in next bill, payment did not reflect. Hence raised a complaint to WBSEDCL on their site dated 2 May 2021 with docket number : 37026056.br...

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Hi,

Yesterday I paid my electricity bill using their official quick pay portal with BharatPe QR code. Although the amount got deducted from my bank account the payment confirmation page shows the transaction is still pending....

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Sir,
I Amlan Kumar Murmu residence of Asansol, would like to draw your kind attention towards mine application that mine mobile number [protected] is linked to Consumer id[protected] which do not belong to me but it am getting bill notification for past few months to my mobile number so please do look into the matter i have even previously mailed about this to [protected]@wbsedcl.in dated- Jan 30, 2021 but its of no use as still i am...

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There is a regular Voltage fluctuations happening in my house. Lot of appliances are impacted and getting damaged. Since this is a government organisation these people don't care about the service. The most amazing part is their complaint system does not work as well and hence such incidents are not getting registered. Please contact [protected]@ [protected] if you people get some time....

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Who will be the responsible I lost my computer due to heavy electricity fluctuations . I am from Shaktigarh cce. I tried to inform from the toll free number but no one pick up the call also tried to contact Shaktigarh supply station but no one pickup the call....

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Lost my working computer due to heavy power fluctuations....

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Address: C 25 Aurobindanagar Midnapur 721101

On 20th July I have made payment of of INR--4246using the barcode present in WBSEDCL bill. Transaction is successful from paytm side and UPI ref id[protected] .But in WBSEDCL website amount is not showing as paid. Tried to contact multiple times in customer care as paytm is asking official document from WBSEDCL that against the UPI ref id they should tell that they have not received the amout.Please help me out. My contact detail is---[protected]...

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Address: Village Giran Gachh post Gadra block Rajganj Dist Jalpaiguri state West Bengal

Respected sir
Me Abbas Ali at Giran Gachh Gadra Rajganj Jalpaiguri, it's load sending problem please solved at soon at possible...

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Address: Domjur Howrah-711405

Dear Team,

I am Panchkari Dey and I have paid my electric bill on 01/05/2021 with QR code . There has due date on 03/05/2021. I have paid through Paytm and my payment was successful from my bank. But the merchant has not received any amount till now . My Paytm UPI reference ID is RRN[protected] and my Bank of Baroda transaction ID is S60187228. The bill amount of Rs.722.00 has been debited from account to :billdeskbqr.[protected]@hdfcbank...

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Address: Domjur, Howrah, west bengal-711405

I have paid my electric bill on 01/05/2021 with QR code . There has due date on 03/05/2021. I have paid through Paytm and my payment was successful from my bank. But the merchant has not received any amount till now . My Paytm UPI reference ID is RRN[protected] and my Bank of Baroda transaction ID is S60187228....

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Address: Karjona choti, Burdwan, Bhatar

1 year ago apply new connection & pay money but no connection today date please help me...

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