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Air India Complaints & Reviews

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Last updated Jul 11, 2024
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Air India reviews & complaints page 62

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Address:Mumbai

How to help Air India contact number O977-l l l -5964...
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bhav1212
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Refund Not Received

Address:INDIA

Sir/Ma'am,
I would like to bring to your notice that I have not received any refund for my ticket. I have contacted many times to this [protected]@airindia.in email id and even via air India customer care(Toll Free number), still there is no positive response from your side. every time I have received a response that refund has been initiated and I have even given a refund reference number 09********KJW, but when I've contacted the...
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Shweta Allam
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Refund Money on cancelled ticket

Not even IRCTC and not even air india is givin me update abt status of my cancelled ticket.
i had booked tickets 2 months before, but during the day of my flight we got to know that the flight doesnt even work on booked time.
noone cared to even inform us the same.
Pune - delhi- srinagar.
Due to this we missed the flight we cancelled and ticket from delhi to srinagar and booked another and reached our destination.br...
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भाई_ जी
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Non refund of cancelled flight of air india

1. I have written several emails to inform AIR INDIA authorities requesting for refund of cancelled flight no - AI827 due to bad weather on 23 Jan 2021 which was scheduled from Delhi to Srinagar.

2. I had booked 03 (three) tickets in name of Meenakshi Tiwari, Shatakshi Tiwari and Jivitesh Tiwari with the PNR No - Z1MV3 and eticket nos were[protected],[protected],[protected].

3. The flight got cancelled...
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Ashawani Kumar
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Refund of booking amount

It's a matter of regret that no appropriate action has been taken in my matter almost after 2 months have passed. No refund has been initiated as my return flight from Dehradun to Varanasi was cancelled from Air India end and the ticket was booked through budget ticket.com. No refund has been initiated as of now.
My Airline PNR of onward journey was YX2ZN and return journey was YX300.
Ticket No:[protected],[protected],...
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sjaganbabu
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Air India partial refund

Dear Sir / Madam,

Yesterday I received refund of Rs. 914 towards my mother's air-ticket. Details given below:

Ticket 1 (My mother's Air-ticket):
Booking Reference: Z995T
Name: Mrs. Rani Seethapathy
E-Ticket:[protected]
Chennai to Singapore (14-Apr-2020)
Bank: IDBI Bank
Amount: Rs. 7307
RA Number: 098A614395W8J

Ticket 2 (My Air-ticket):
Booking...
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hasingh
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Refund not received

Address:India

I have got my Air India Flight cancelled by calling customer care, as per customer care full refund will be given, customer care told that they have cancelled the ticket and I need to send mail on [protected]@airindia.com, I have sent mail on 21-April-21 and after send two remider but no response and no refund.

PNR H48R4, flight date 23-Apr-21
PNR YTDR5, flight date 23-Apr-21...
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Reference Number : HSG72
I had called the customer care to reschedule my flight from 29th April 2021 to 22nd April 2021, on 20th April. The customer service agent asked me to pay a penalty fee of 8756 INR for which the transaction was successful, but the reschedule did not happen. He kept me on hold for an hour with no response and not even a confirmation about reschedulement.

Later I had to visit the Air India office...
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Address:flat no 003 A wing Tasnsen lokpuram cooperative society thane west 400610
Website:Air India Star Alliance

Booking Reference no-JLZ6Q.

E Ticket no-

[protected].

[protected] .

[protected] .

[protected].

I am following up from last one year but no result....
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Deepali110
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Air India Flight AI 809

We had booked a flight for Mumbai to Delhi on 28th April 2021 AI809, but we tested positive in RTPCR, hence unable to fly. We do not have any symptoms, neither we have stepped out in last few months, hence was unaware, and booked our tickets.

We request the airline to issue refund to us....
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My son had an international ticket booked (Ticket Number:[protected] via AIR INDIA online and made a payment through his debit card. AIR INDIA canceled the flight and said that the refund of the amount was processed on Jan 16, 2021 to my transaction account. However, the amount has not been credited to the transaction account. The bank has clearly mentioned that that there was no refund received. Air India refuses to give me a Transaction...
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Senshi-Ash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not processed

I have booked a ticket from HYD to DXB on[protected]. Booking was made by making call to customer care and they sent me payment link to the provided email and I have made the payment of 9087inr through my debit card. Then they gave me PNR Y4GGX and received mail but not the ticket. Same was informed to customer care team and asked for the ticket then they said I it will done by ticketing team within 3-4hours. Based on their words I have waited...
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Address:d 208 patel green park yapral secunderabad telangana

I had booked following tkts under armd forces concession instead of sr citizen on 4th feb at 1300 hrs
sr no pnr from to date price
1 Z37SF hyd del 12 Feb 6472
2 Z7MTX del jammu 15 Feb 4602
3 HHBPT jammu del 01 Mar 4500
4 YPX4F del hyd 01 Mar 6142
i have got these tkts cancelled through customer care center on 4th feb at 2100hrs
i am eligible for refund as cancellation has been done within...
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zzzzzzzzzzzzzzzzzzzzz
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Payment not refunded

Sir my name is Shorya Kumar Sen.My flight was on 28 March 2021 from Chennai to Port Blair with PNR np. YY61 and E ticket no.[protected]. The flight was cancelled due to operational reasons. but no amount has been refunded to me yet. please consider this.
Regards...
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Siva Sudarsan
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Refund not processed

Last year Jan tickets were cancelled due to Covid in May. This year Jan AI says they have refunded. But I didn't get it. Agent says AI directly sends to Customer. But AI says it's sent to agent.Ticket[protected]...
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Ppv1857
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Ticket cancellation charges

My son in law booked from USA my return ticket for commuting between Ahmedabad and SFO under booking reference YOTT2. I was to start my first leg of journey on 22nd April 2021. On 11th I was found Corona+. On 19th, I decided to cancel my trip. First i tried toll free number through my cell no. [protected]. I was told to contact Ahmedabad office and contact number[protected] was given. I tried that number 8+ times but there was no response...
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prabhas1
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Refund of unused ticket

I have a booked a ticket on air India website on July 8th 2020 for travel on July 10th 2020 from Chicago to Chennai due to a death in my family. I could not travel on this date due to having fever. I have contacted air India for issuing a refund via email and phone for the past 8 months without a resolution. I’ve called them yesterday again to see if I can use the amount for a future flight and they told that I can and someone from ticketing...
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sravya dasyam
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Reg: Failed transaction

This is with regards to a failed transaction while booking an air ticket with air india. The details of the transaction are below:

Funds transaction number: [protected]
Transaction amount: Rs.1, 33, 209
Date of transaction: March 1st 2021

This transaction has failed. I contacted Air India regarding this issue. They got back to me indicating that the amount never got credited to Air India account....
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I had cancelled two tickets for a flight on 10 December 2020 booked on 24 November 2020.The cancellation was done within 24 hours i.e. on 25 November 2020.I was told to expect the full refund within 41 days of cancellation..
Next I contacted Air India twitter account asking for refund on 16January 2021 whose reply I got on 21January 2021 expressing apologies for the delay.On 25 January 2021 I received a direct email from [protected]@airindia.in...
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alvy
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Not Refunded

Address:Albert Ben Thuruthy, Thuruthiyil House,Karimannoor PO Mannarathara,685581

My Name is Albert. I booked a flight from Frankfurt to Kochi on 23rd of June last year. Unfortunately the flight got cancelled and i applied for a refund. After following up the refund a lot, i got the information that my refund is processed and amount is refunded on 30th december 2020. But until now the money has not reached my account. Iam attaching booking reference, my bank statements and related E-mails with this letter. I kindly request...
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