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Air India Complaints & Reviews

www.airindia.com

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Updated: Feb 28, 2025

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they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

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Air India reviews & complaints page 63

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Sir my name is Shorya Kumar Sen.My flight was on 28 March 2021 from Chennai to Port Blair with PNR np. YY61 and E ticket no.[protected]. The flight was cancelled due to operational reasons. but no amount has been refunded to me yet. please consider this.
Regards...

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Last year Jan tickets were cancelled due to Covid in May. This year Jan AI says they have refunded. But I didn't get it. Agent says AI directly sends to Customer. But AI says it's sent to agent.Ticket[protected]...

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My son in law booked from USA my return ticket for commuting between Ahmedabad and SFO under booking reference YOTT2. I was to start my first leg of journey on 22nd April 2021. On 11th I was found Corona+. On 19th, I decided to cancel my trip. First i tried toll free number through my cell no. [protected]. I was told to contact Ahmedabad office and contact number[protected] was given. I tried that number 8+ times but there was no response...

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I have a booked a ticket on air India website on July 8th 2020 for travel on July 10th 2020 from Chicago to Chennai due to a death in my family. I could not travel on this date due to having fever. I have contacted air India for issuing a refund via email and phone for the past 8 months without a resolution. I’ve called them yesterday again to see if I can use the amount for a future flight and they told that I can and someone from ticketing...

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This is with regards to a failed transaction while booking an air ticket with air india. The details of the transaction are below:

Funds transaction number: [protected]
Transaction amount: Rs.1, 33, 209
Date of transaction: March 1st 2021

This transaction has failed. I contacted Air India regarding this issue. They got back to me indicating that the amount never got credited to Air India account....

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I had cancelled two tickets for a flight on 10 December 2020 booked on 24 November 2020.The cancellation was done within 24 hours i.e. on 25 November 2020.I was told to expect the full refund within 41 days of cancellation..
Next I contacted Air India twitter account asking for refund on 16January 2021 whose reply I got on 21January 2021 expressing apologies for the delay.On 25 January 2021 I received a direct email from [protected]@airindia.in...

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Address: Albert Ben Thuruthy, Thuruthiyil House,Karimannoor PO Mannarathara,685581

My Name is Albert. I booked a flight from Frankfurt to Kochi on 23rd of June last year. Unfortunately the flight got cancelled and i applied for a refund. After following up the refund a lot, i got the information that my refund is processed and amount is refunded on 30th december 2020. But until now the money has not reached my account. Iam attaching booking reference, my bank statements and related E-mails with this letter. I kindly request...

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I took a flight ticket from agent Budget Air of Air INdia on 19th Jan . The flight AI417 was cancelled from Delhi . The team on the airport issued me a full refund. Ir's been 3 months, no one is helping me ou. I have sent emails and called air India customer care . They ask me to connect to agent . I also had connected to agent they said that air India has not issued the refund yet and the status is open from their end .

MY...

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Address: FLAT NO. 401, 3RD FLOOR, PLOT NO-60-61 , BLOCK-D, SEWAK PARK UTTAM NAGAR Dwarka South West Delhi India 110059

Dear all

Please note that my flight booking against below detail has been canceled.
I checked over the phone with air india custom service. When i checked with travel agent, they asked me to provide the mail from air india about the flight is operationally cancelled. Also they need an email where air india confirmed about the full refund because flight is not operational.

I need below detail & clarification...

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I am writing you concerning a round trip from San Francisco – New Delhi – San Francisco with its E-Ticket Number[protected] via approved travel agent Budget Air. The ticket was booked for December, 18th 2020 and due to COVID situations I had cancelled the ticket on December, 1St 2020.The ticket was cancelled by me on Dec, 1st 2020, confirmation mail from budget air was received on Dec, 2nd 2020 regarding cancellation of the ticket...

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Address: wing A / 003 Tansen Lokpuram hsg society thane west

Team Air India,

I have booked tickets from Varanasi to Mumbai but flights got cancelled due to COVID 19, now requesting the next update on my refund it more then one year and i am following every day but results are zero.

Booking Reference no-JLZ6Q.

E Ticket no-

[protected].

[protected] .

[protected] .

[protected].
br...

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Address: FLAT NO 003 A WING TANSEN LOKPURAM CO-OP HSG HOSIETY PAWAR NAGAR ROAD NEAR HIRANANDANI MEDOWS

I am following up from one year for my refund ...Below is the summery of my communication with team Air India

Team Air India,

It is really very painful for me to follow every day from more than a year to get a refund of my hard earned money.

Pl go thru below mail you have written on 25th feb 21 that (Due to system settings refund of any ticket issued more than a year ago can not be credited thru...

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My flight ticket was cancelled without informing me...

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Address: AKATEMIANTIE 21A

I booked a ticket on Air India's website in Jan 2021 at the cost o[censored]S$ 1830.60. The Eticket no is[protected].

The ticket was cancelled end of Jan 2021. As per the terms US$100 was to be deducted and the remainder should be refunded. Despite repeated follow up with the Air India customer care the same has not been processed. Air India keeps requesting for same information everytime and asks for details to be sent as as escalation...

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Website: www.airindia.in

Air India has not provided my refund even after six months. Looters looting the money of the public. Is it a scam by Air India. I have been told that they have refunded the money. But I have not received the money in my bank account.

Ticket no:[protected] and[protected]...

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Air ticket was booked from the website of Air India on 04.04.2021 through internet banking o[censored]CO bank. The money amounting to Rs. 9063/- was deducted by reference no.[protected], but it was shown as error. Again I have booked ticket by reference no.[protected] amounting to Rs. 9063/- and this time ticket was confirmed and PNR No. is JD8QX.
But money was not refunded for failed transaction...

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AIR INDIA FLIGHT CANCELLED - FRA-DEL-TRV

1.1PURUSHOTHAMAN/SHAJAN MR
1. AI 120 T 28MAY FRA-DEL UN1 2115 #0830
2. AI 512 K 29MAY DEL-TRV UN[protected]
AI*Z3WXD

tkt number : - 098 [protected],

I booked this AIR INDIA ticket with Number 098 [protected], last year through AKBAR Travel agency, Vellayambalam, Trivandrum. In Oktober 2020 I asked them to process for a Refund and...

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Address: suneerm@gmail.com

I've made a request for refunding my tickets and outs more than 6 months the refund is not processed. The only thing.from Air India is that they will email that my case is in their priority list and do be done by 20-25 days(I'm having more than 4 emails of these at different intervals).

My complaint id is a Airsewa GQ674491 REFUND HP8B[protected][protected]/31/33 // Z5LF[protected][protected]

Can some one help me...

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Address: C3-1102, L&T South City Apt. Arekere Mico Layout Bangalore 560076

Hi Team,

I have been following up with Air India for a long time. I raised case ID 07437017 via customer care. But no response / no refund of amount.
Please find once again below the details for your reference. Request you to please let me know . refund will be processed. More than 25 calls and more than 10 emails sent for the refund but nothing is happening to resolve the issue.

Find below the e-ticket...

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Due to covid my flight Par Chennai on oct 17th has been cancelled. Today my booking shows a status "R" for refunded on january 1st, but I never received the money on my account. I have send several emails to [protected]@airindia.in but never get any answer. Can you provide a solution to this issue ?
Best regards
Francette Ecalle
[protected]@gmail.com...

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