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Air India Complaints & Reviews

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Last updated Jul 11, 2024
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Air India reviews & complaints page 63

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J
Jha1309
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Query on Refund Status

I took a flight ticket from agent Budget Air of Air INdia on 19th Jan . The flight AI417 was cancelled from Delhi . The team on the airport issued me a full refund. Ir's been 3 months, no one is helping me ou. I have sent emails and called air India customer care . They ask me to connect to agent . I also had connected to agent they said that air India has not issued the refund yet and the status is open from their end .

MY...
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R
Rakshit1630
from Mumbai, Maharashtra
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Travel ticket refund

Address:FLAT NO. 401, 3RD FLOOR, PLOT NO-60-61 , BLOCK-D, SEWAK PARK UTTAM NAGAR Dwarka South West Delhi India 110059

Dear all

Please note that my flight booking against below detail has been canceled.
I checked over the phone with air india custom service. When i checked with travel agent, they asked me to provide the mail from air india about the flight is operationally cancelled. Also they need an email where air india confirmed about the full refund because flight is not operational.

I need below detail & clarification...
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S
Saurabhmodi15
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Refund Not Processed in since 4 months

I am writing you concerning a round trip from San Francisco – New Delhi – San Francisco with its E-Ticket Number[protected] via approved travel agent Budget Air. The ticket was booked for December, 18th 2020 and due to COVID situations I had cancelled the ticket on December, 1St 2020.The ticket was cancelled by me on Dec, 1st 2020, confirmation mail from budget air was received on Dec, 2nd 2020 regarding cancellation of the ticket...
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Rajkumar Yadav123
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Refund awaited from more than one year

Address:wing A / 003 Tansen Lokpuram hsg society thane west

Team Air India,

I have booked tickets from Varanasi to Mumbai but flights got cancelled due to COVID 19, now requesting the next update on my refund it more then one year and i am following every day but results are zero.

Booking Reference no-JLZ6Q.

E Ticket no-

[protected].

[protected] .

[protected] .

[protected].
br...
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S
sobhshanti
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Refund against cancellation

Address:FLAT NO 003 A WING TANSEN LOKPURAM CO-OP HSG HOSIETY PAWAR NAGAR ROAD NEAR HIRANANDANI MEDOWS

I am following up from one year for my refund ...Below is the summery of my communication with team Air India

Team Air India,

It is really very painful for me to follow every day from more than a year to get a refund of my hard earned money.

Pl go thru below mail you have written on 25th feb 21 that (Due to system settings refund of any ticket issued more than a year ago can not be credited thru...
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D
debjani bhadra
from Bengaluru, Karnataka
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Ticket cancelled without information

My flight ticket was cancelled without informing me...
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Address:AKATEMIANTIE 21A

I booked a ticket on Air India's website in Jan 2021 at the cost o[censored]S$ 1830.60. The Eticket no is[protected].

The ticket was cancelled end of Jan 2021. As per the terms US$100 was to be deducted and the remainder should be refunded. Despite repeated follow up with the Air India customer care the same has not been processed. Air India keeps requesting for same information everytime and asks for details to be sent as as escalation...
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R
roselin1994
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Refund not yet provided by air india

Website:www.airindia.in

Air India has not provided my refund even after six months. Looters looting the money of the public. Is it a scam by Air India. I have been told that they have refunded the money. But I have not received the money in my bank account.

Ticket no:[protected] and[protected]...
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S
Satish7479
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Refund of failed transaction

Air ticket was booked from the website of Air India on 04.04.2021 through internet banking o[censored]CO bank. The money amounting to Rs. 9063/- was deducted by reference no.[protected], but it was shown as error. Again I have booked ticket by reference no.[protected] amounting to Rs. 9063/- and this time ticket was confirmed and PNR No. is JD8QX.
But money was not refunded for failed transaction...
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T
Thaman1
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Ticket Refund

AIR INDIA FLIGHT CANCELLED - FRA-DEL-TRV

1.1PURUSHOTHAMAN/SHAJAN MR
1. AI 120 T 28MAY FRA-DEL UN1 2115 #0830
2. AI 512 K 29MAY DEL-TRV UN[protected]
AI*Z3WXD

tkt number : - 098 [protected],

I booked this AIR INDIA ticket with Number 098 [protected], last year through AKBAR Travel agency, Vellayambalam, Trivandrum. In Oktober 2020 I asked them to process for a Refund and...
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Address:[email protected]

I've made a request for refunding my tickets and outs more than 6 months the refund is not processed. The only thing.from Air India is that they will email that my case is in their priority list and do be done by 20-25 days(I'm having more than 4 emails of these at different intervals).

My complaint id is a Airsewa GQ674491 REFUND HP8B[protected][protected]/31/33 // Z5LF[protected][protected]

Can some one help me...
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Address:C3-1102, L&T South City Apt. Arekere Mico Layout Bangalore 560076

Hi Team,

I have been following up with Air India for a long time. I raised case ID 07437017 via customer care. But no response / no refund of amount.
Please find once again below the details for your reference. Request you to please let me know . refund will be processed. More than 25 calls and more than 10 emails sent for the refund but nothing is happening to resolve the issue.

Find below the e-ticket...
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E
Ecalle
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Refund not processed

Due to covid my flight Par Chennai on oct 17th has been cancelled. Today my booking shows a status "R" for refunded on january 1st, but I never received the money on my account. I have send several emails to [protected]@airindia.in but never get any answer. Can you provide a solution to this issue ?
Best regards
Francette Ecalle
[protected]@gmail.com...
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I booked flight from HYD to Nasik on 28/03/2021 vide PNR no. J1ETE
E ticket NO.[protected]C1

Received phone call from[protected] regarding cancellation of flight and upon reaching airport, flight status was cancelled.

However, No email, SMS received from Air India and could not initiate refund as flight status is till not updated.

Please refund my ticket.

regards,...
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D
Davgill
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Booking reference 3IPNUB

Booked tickets with air India via Southall travel, booking was done on the01/10/2019, Was do to fly to India on the 16/03/2020, Southall travel advised that visas have cancelled to India and we will not be able to travel . Air i India have only refunded me £750. We are losing £420 as a result of this cancellation. Air India have been refusing to pass a full refund to southall travel. I had another member of my family travelling to India...
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Address:Bengaluru

Arsheen Taj has booked a seat paying Rs 900 which 16J on 19th March 2021. while boarding the flight the seat was changed and staff was not able to provide the proper details even though I had the invoice and check in for 16J seat. I am suffering from ear pain due to last seat 33J was allocated to me in the last minute.

Kindly refund my money back and I had to suffer with ear pain .

Flight number AI 1177
From...
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S
Sharique89
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Refund Amount not received

Dear sir,

My booking Reference No is HXVMT & Eticket No[protected]

Itinerary Details

Passenger Name - MD SHARIQUE
Delhi (DEL) to Muscat (MCT)

I booked the ticket for 22th February, Delhi to Muscat, but i wanted to reschedule of my travel ticket, then call to customer care for reschedule & server down of Air India during the process for a long time, then my PNR is canceled.br...
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My flights from Frankfurt to Delhi scheduled on 27th Mar and Delhi to Frankfurt on 13th April 2020 were cancelled by Air India due to the ongoing pandemic. It's been almost one year and I have not received the refund until now. I have written Air India multiple emails but haven't received a satisfactory response.

Given the current situation, I do not have any near term plans to travel to India and hence would like my complete...
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D
Devthegreat
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Ticket refund

Dear Sir/ Madam,
I was travelling with my family from Mumbai to Kolkata on 8th March via Air India flight AI 773 (PNR number JJWB4) from Mumbai to Kolkata in a medical emergency of my mother.
While we approached the counter to drop our luggage (after having our boarding pass) we were stopped from boarding. Air India stuff told us that they won't allow us to board the flight without having covid negative certificates for all...
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Address:Delhi

I had cancelled my Air ticket from Air India Customer Care Department on 22nd January, 2021 But till date refund amount has not reached to me despite of repeated request, My Date of Journey was[protected]. My ticket number is[protected] &[protected].

I had requested several time to Air India but till date I have not received Refund. Please help me to get refund.

Ashok Chopra...
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