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Air India Complaints & Reviews

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Updated: Sep 27, 2024
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Air India reviews & complaints page 76

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A
akp16p
from North Barrackpur, West Bengal
Jun 21, 2020
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why my cancellation ticket is not refunded yet

Recently on 10 june 2020 i booked irctc air ticket for air india airlines through irctc app but due to lockdown or curfew condition i had forced to cancelled it on 11 june 2020 and that ticket was refundable by charging 250 by irctc but not yet refund by irctc please refund my money
Here is the details with screenshot :
Transaction id : [protected]
Pnr : y5zws

My contact number is [protected]...
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M
Me_Arnab
Jun 19, 2020
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refund for ticket : 0983760713931, 0983760713932

The ticket has been cancelled by agent (Paytm) on 28th may, and after that the flight has got cancelled. I tried to reach air india through mail, call, twitter.
On twitter, they have provided a dl, which sends out automatic replies and via call, it gets automatically disconnected. I tried to reach air india customer care service for nearly a week, but could not get through. I have sent different mails to different dl's following up...
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S
Sanjay Singh Gurjar
Jun 19, 2020
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Payment link failed

Hello sir mein kl se try kr rha hu mera payment failed bta rha hai or pnb se pnb dusre account mein bhi krke dekha lekin failed hi bta rha hai dmejainr2906047 pnr[19/06, 12:16] kuldeep passport number _ s0917578
Kuldeep singh
[protected]@gmail.com...
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D
DKCompSingh
Jun 16, 2020
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non receipt of refund amount of cancelled tickets

Address: DSC Records , Burnacherry Post, Kannur, India

Dear sir,

1. I lt col durgesh kumar singh a serving officer of indian army booked my following tickets online for me and my wife mrs meera singh and availed onward journey from kannur to delhi on 01 mar 2020 and from delhi to lucknow on 02 mar 2020.

2. Due to outbreak of corona epidemic and lockdown by government of india, the scheduled return journey could not be performed as per itinerary as there were no...
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E
ektakhurana1976@gmail.com
Jun 11, 2020
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not ready to refund my air tickets amount

I had booked 4 tickets for del-goa-delhi (21mar -25 mar). Tickets no[protected], 52, 53, 54. Due to corona we drop the plan and canceled the tickets but they are not ready to refund our money till date even after changing their policy again and again. I am requesting that whatever your policy give my amount but they are not responding our calls after waiting long time in queue and emails as well. I am really hopeless in the time of pandemic...
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V
VigneshGana
Jun 9, 2020
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air india delaying refund since december 2019.

Booking wrongly made for december'19 instead of november'19. I called customer service for modification, due to their server issue. Customer service person cancelled booking with my permission and asked me to rebook. He committed for full refund due to their server issue and cannot modify existing booking but i haven't received full refund. I tried to reach customer service about this since december 2019. But no proper response. Sent plenty...
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B
Borrisson
from Mundi, Madhya Pradesh
Jun 8, 2020
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uninformed flight delay causing me to miss my connecting flight

Respected sir/ma'am,

I, borrisson mihsill kynjing, a student of 'national law institute university, bhopal', roll no. 2016 ba llb 129, am a frequent traveler via air transportation, from guwahati, assam to bhopal, madhya pradesh via delhi.
For 4 years, my travelling to and from guwahati to and fro bhopal via delhi has been problem free.
Due to the corona virus pandemic, my university closed for the time being...
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S
Shafiullah Haidery
Jun 7, 2020
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Bad behavior

Address: afshare-darulaman, Kabul, Afghanistan

The security employee of air india pushed me back wildly on airplane stairs.
It was a flight from kabul to delhi
23/march/2014...
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N
Nisha Akchhay
Jun 5, 2020
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not getting my refund!

Hi, actually i don't know how and whom we can request now to get our refund as we booked one air ticket to air india from usa to india for my nephew and right after a day they have announced the lockdown and all international flights got cancelled. Now my nephews college is closed and he is alone there and wanted to come back to his family but, he tried to ask them to adjust the ticket amount to another which he wants to book for his self...
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M
m_mishra10
Jun 4, 2020
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Flight cancellation refund

We booked tickets for two person, but flight cancelled but no information received from airline and neither amount refunded. Details are :

Pnr no. Ai/z2wc5
Date of journey : 04.06.2020
Delhi to patna
Mob. [protected]
Email - [protected]@rediffmail.com...
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L
LisaH
Jun 3, 2020
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flights cancelled by air india

Address: Delhi

Our flight for april 17 from delhi to rome was cancelled by air india (Not by us) on march 8th - before the lockdown. We have tried to contact ai via call centre many times (They just hang up) and by email with no progress towards a refund made. I know things are busy but 3 months with no resolution in sight?!?? Ludicrous. Our bookings are [protected] and [protected]....
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M
MeerAaq83744698
Jun 2, 2020
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Bad customer service

Address: Hyderabad

My flight was 7:45 at gate no. 29b all customer are waiting but their is no one on gate. This is not a airindian service i was trying lot of time on this flight but this time i didn't what is happening. If flight is delay no problem at you can send the person on gate and update the customer. But no is on gate....
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I booked air tickets through air india for onward journey from toronto to delhi and delhi to chennai on 12th april and 13th april respectively. And return journey from chennai to delhi and delhi to toronto on 7th sep. And 8th september 2020 respectively.
Due to covid-19 pandemic, govt. Of india imposed the first phase of the lockdown in the country in view of the coronavirus outbreak from march 25 to april 14.
On april 16, the...
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S
someone !!
May 30, 2020
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Refund not completed

I have cancle my ticket due to covid 19 30 days ago but yet i didn't get my refund.
Please refund my full fare amount as soon as possible...
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P
PrabhatSeema CHATURVEDI
from New Delhi, Delhi
May 30, 2020
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cancellation of tickets sector delhi - sydney

Address: delhi

Chaturvedi/prabhat kumar mr and chaturvedi rekha

Ticketed [protected] ai ticketed [protected] ai

Jzldg and jzlkm
Requesting to cancel and refund because air india did not run flights and in future we do not intend to travel...
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N
Naman Sirohi
May 30, 2020
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Refund of cancelled tickets

I have booked these tickets before covid 19 lockdown in february.

As we were going there to attend a marriage ceremony.

But we cannot attend the marriage due to lockdown.

Pls send the refund of the flight tickets as the amount is very big 12, 000....
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Dear sir/ madam,

As we know, we are passing through a difficult period due to outbreak of covid 19 in our country. Since, lockdown announced by government of india (Goi) from 23rd march, 2020, air travel has been stopped and the flights are cancelled from then onward

This is to inform you that, i have booked air india flight tickets in february, 2020 to travel from hyderabad to durgapur, west bengal (Pnr no:...
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S
SIDDHANT MISHRA & CO
May 28, 2020
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No reschedule or no response over my flight channel

Sir i good a fight from Kolkata to bhopal via Delhi no 25th May 2020 but got canceled so need to reshadule the flight on any date possible PNR YREP4
BOOKING ID FF[protected] NO CALL RECEIVED BY AIR INDIA TILL DATE PLEASE HELP ME SOON

I NEED TO GO HOME...
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S
Shlok Pathak
May 21, 2020
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I want my full refund

Address: shlokdpathak@gmail.com

Hi there,
Air india customer support is forcing me to travel in this worst situation. I don't want to travel anymore. Your representative told me that if you cancel the ticket you will he charged 3105 rupee why should i pay cancellation it was not my fault that flights got cancelled. I want my full refund or reschedule it accordingly to my convenience.
Thank you...
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N
NiteshParasher
from Delhi, Delhi
May 19, 2020
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refund of flight tickets due to covid-19

I booked the air india flight tickets from delhi - narita (Tokyo) last year from paytm for the travel period 27th march - 5th april, but due to lockdown in india, all flights were cancelled during this period. Now, i am following up with air india/paytm for the refund but none is them is responding properly.

I talked to air india agent on 23rd march regarding the refund and he promised me that i will get the full refund with...
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