Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 1363

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 560046

Website: aitel.in

I have moved to the new location in budigere, and was looking for a new airtel connection. I got and airtel agent and opt for 999 40 mbps plan. After the installation, the speed was coming for 4 mbps.

I have paid 3447 as 3 months advance rental. Now when i call these guys from last 3 days they are not answering properly.

They do not have any solution/information about the plan and now i am loosing my money for...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 208014

Website: airtel.in

Hi,

I have been using an airtel prepaid number for over 6 years which I bought from a local shop by giving my ID and photo. Suddenly I got an SMS saying SIM change request has been submitted which I never did and my number stopped working. When I called customer care, they informed me that the number is not under my ID but under a different person's ID. I want that number to be activated on the old SIM or give me a new sim...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411027

Website: www.airtel.in

Got message from Airtel, 99 rupees has been deducted for international roaming.

I have not activated this service, and not even traveling to outside india. Then how come this service activated and 99 deducted form my account?

I called costumer service immediately, from pune, Maharashtra, but agent was trying to convince me I am not in Pune, somewhere outside india. And hence this service is activated. What pathetic...

Helpful

Found this helpful?

Write a comment

Address: 560095

Website: www.airtel.in

I subscribed to a basic 2999 USA 3GB plan for 10days. I used 1 GB of it in 5days and disconnected it once I landed in India. Airtel gave me a bill of 15k which after 30days they waived off 7900 as it was wrongly charged. Next month in March 2017 I get a bill for 75000 against international roaming data usage for a period of 3hours in UAE which includes 10000 Rs taxes. I didn't subscribe to UAE roaming, I used free wifi at the airport and...

Helpful

Found this helpful?

Address: Ballia, Uttar Pradesh, 91

Website: mobile and sim

My mob has lost...

Helpful

Found this helpful?

Write a comment

Address: 825167

Website: Digital tv airtel

I am using airtel digital tv, they have activated "i music " service on my account without permission or on oct 2016 . When i found it on march 2017, and asked them for refund, and called their customer care they says that i activated the by giving miscall and they will not refund the amount.
But the service was not activated from my side in any manner.
Please help .
Digital tv : [protected]...

Helpful

Found this helpful?

Write a comment

Address: Karimnagar, Andhra Pradesh, 9063

Website: [email protected]

Incoming outgoing call details...

Helpful

Found this helpful?

Write a comment

Address: Indore, Madhya Pradesh

Hi, I have raise a internet + telephone services request and paid the amount ₹500 by SBI indore cheque number 831834 on 22 August 2014 to Mr. Rupesh Agrawal (Airtel Executive) along with application form.The amount has been credited to your account on 26 august 2014. As the internet service was not feasible in my area then i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500080

Website: airtel.in

I am not able to make a call nor receive a call from others. Every time when I try to call some one it is not going. Same is the case with receiving calls, if some one tries to call me they get engaged tone even if my phone is not engaged. Lot of call drops during conversation. Really I am fed up with the network. My number is [protected]. Even the 198 or 121 are not going from my phone....

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110016

I am using airtel broadband i changed my broadband plan on 11th of feb i subscribed to 899rs plan which includes 30gb data and unlimited calls i also subscribed to 500rs additional plan which gives me 80gb of data after few days they gave additional 50gb then i called customer care for asking that why they are gaving me this extra data they told that this is our broadband surpirse offer on completing 2 million broadband customers and you...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 560066

The mobile network at my house is very poor and same is the case of mobile data..Most of the times the phone number is out of coverage and am facing call drops every other second.
Mobile data is pathetically slow.
I raised this complaint on 21st Feb Compliant Number:74272132.
There has been no update or improvement from Airtel. They are still working whenever i call on the customer care number..
Airtel gives FALSE...

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411015

Website: www.airtel.in

Hi,
I was deducted an amount of RS. 99 for the activation of international roaming.
I am 1000℅sure that neither did I travel out of country nor did I ask for the activation of international roaming
Refer below messages

(1/2) Dear Customer, International Roaming rental charge is Rs99. Due to low balance in your account, Rs.92.44 have been deducted and balance amount of Rs.6.56 will be deducted in..(2/2)...

Helpful

Found this helpful?

Address: 411060

I have a family plan and being charged extra consistently for 3 months now in spite of complaining every time. Say, i have 1000 free minutes and i use only 500 minutes out of it and then 200 minutes within CUG then ideally i should not get extra bill but you are charging me for 200 calls saying CUG charges. First month i noticed this i called 121 and your guy accepted the issue and reverted the amount, same happened next month as well. My...

Helpful

Found this helpful?

Write a comment

Address: 110032

I am user of [protected] is not above to send messages, messages sending failed...

Helpful

Found this helpful?

Write a comment

Address: Faridabad, Haryana, 121002

Dear
sir my phone no is [protected] is registered on27.2.2016 but not resold till date im very disappointed with your service kindly resolve...

Helpful

Found this helpful?

Write a comment

Address: 387411

Respected,
I bought airtel postpaid connection from last month.

MY NUMBER IS : [protected]

my first bill also generated but i didnt got any extra free data in my account that in MNP OFFER.

i ALREADY SO MANY COMPLAINT TO HELPLINE NUMBER & ALSO VISIT YOUR AIRTEL STORE.
BUT NOT SATISFIED ANSWER FROM THEIR.

Please final date when my account update with data?
While...

Helpful

Found this helpful?

Write a comment

Address: 600018

My landline nr[protected]
Made many complaints.
Deputed my executive thrice. Letter hard copy not accepted"! I am suffering vwithout Internet connection! Quite frustrating experience! Can you provide solution at the earliest? My Mobile number[protected] sridhar Chennai...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110016

Website: www.consumercomplaints.in

Sir/ madam,
I have made two recharges on my mobile no.[protected] through online SBI bank on 24/02/2017 but amount was debit from my SBI account no.[protected] but no recharge of amount is credit in my mobile.
Details are given as below:-
(1) Rs 91/- on 24/02/2017 bank reference no. is [protected]IGAAVVWRS5
(2) Rs 91/- on 24/02/2017 bank reference no. [protected]UH02828787.
Kindly refund the amount...

Helpful

Found this helpful?

Write a comment

Address: 144005

Resp. Concern,
I am using Airtel mobile No from last so many years. It was on 28th Feb, 2017 i received SMS from company stating my post paid plan has been upgraded from My Plan family New 399 - PB to My Plan Infinity 549. I was surprised to receive this SMS as i have requested for any type of change in my plan. So i called 121 and Miss. Sushmita talk to me. She told me that a person from company sales team named Mr. Vinay Puri called...

Helpful

1 other people found this review helpful

1 found this helpful

Address: Rupnagar, Punjab, 140001

Website: www.airtel.in

I was out of town from few months, and my whatsapp was registered on my airtel no. I was not using the number due to roming. So i was not able to use my number, Recently my whatsapp asked for verification then i came to know that number has been issued to someone else. So all my personal messages are being forwarded to your new customer....

Helpful

Found this helpful?

Write a comment