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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 30

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Address: New Delhi, Delhi, 110066

Don't ever go to icare - iphone authorised service centre for repair whether it is within the warranty period or a single day after you purchased. Forget it, you are forgotten. Instead, purchased a new phone, if you so desired.

They will be charging you more than the cost of your iphone (Printed rate) for replacement within warranty period.

Also, don't ever insist for giving in writing, they will charge rs.1100/-...
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Rohanjain28
from Nagpur, Maharashtra
Dec 1, 2018
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macbook air 2015 model:automatically logic board being damaged

I went to ivenus service center as my macbook suddenly stopped working. They told that logic board has been damaged on being asked the reason behind it, they said due to temperature and being in sleep the logic board got damaged. And now the product is of no worth as the logic board replacement cost is rs 43, 500. Is apple products not sustainable to temperature change. I did not find an apple product worth 65000 rs to be zero in two years...
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Jasraj Bhatti
from Delhi, Delhi
Nov 29, 2018
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poor izenica service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have submitted my iphone X in izenica store apple service provider on 19th november 2018, its been now 10 days and have not recieved my phone back. Though i was told that i will get my phone back by maximum on 29th. Now i am leaving abroad on 1st and they saying shipment is still in banglore and we cannot commit of you’ll get ypu phone back even on 1st morning. I am facing multiple problems due to delayed delivery . I am attaching the...
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Rishabh_srivastava
from Noida, Uttar Pradesh
Nov 28, 2018
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iphone 7 plus service denied by applecare

Address: Lucknow, Uttar Pradesh
Website: www.apple.com/in/support

I bought an iphone 7 plus which is apple's first ip67 rated water resistant phone but apparently its not. I was in about 2 or 3 hours under rain and my phone get liquid inside the phone even the phone is in the pocket. After some days i found that there is some yellowish spots coming in my display so i get it to the service centre. They checked the ph indicator and said there is liquid damage in phone and its not under warranty. So your device...
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Malik Aatif
from Jammu, Jammu and Kashmir
Nov 25, 2018
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delay in returning my phone.

Address: Srinagar, Jammu and Kashmir, 190001

My iphone is under warranty and because of some reasons it's capacity went down to 85%. I then went to authorized apple service centre in srinagar on 1st of november. Then they gave me an expected date on 15th of nov. But it's 25th of november and they are returning my phone back. Battery replacement of phone takes a max of 45 mins but i'm awaiting since 1st of nov....
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Ratindra Jang
from Noida, Uttar Pradesh
Nov 25, 2018
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apple macbook pro touchbar

Address: New Delhi, Delhi, 110030

I had bought an apple macbook pro touchbar when i was working in dubai and within warranty on oct 16th it developed vertical lines on left side of the screen.

Apple service staff who happened to also be the in charge just kept stating that damage on the screen was deliberate as screen damaged due to pressure applied... Which is not under warranty and asked to pay 45000 plus gst... Weird as if i wanted to damage the screen...
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Chandra_ac
from Pune, Maharashtra
Nov 24, 2018
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unfair trade practices

Address: Pune, Maharashtra, 411014
Website: www.apple.com/in

I have been using apple products for the past 5+ years. I recently had issues with my iphone 7 and with my apple watch series 3. The screen of my iphone and watch cracked in quick succession due to my fault. I took my watch and phone to the authorized apple service center, to my surprise it was told that the apple does not repair the watch and they will replace it for me. Cost of repair was quoted at 20, 000 inr. While a new watch costs 28,...
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hariprasad ramalingam
from Chennai, Tamil Nadu
Nov 22, 2018
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killed my iphone se 32gb

Address: 600086

This is with respect to the following service at imagine ttk road alwarpet chennai.
What has happened to me is nothing short of daylight robbery.

On september 2, 2018 i went to imagine at ttk road alwarpet chennai, to buy charger for my 32 gb iphone so. The sales person told me of the battery replacement scheme offered by apple for my phone and recommended me to get it changed for offer price of 2000inr. However as...
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Sathi Yaramala
from Paloncha, Telangana
Nov 21, 2018
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I phone 6 battery change

Address: Krishna, Andhra Pradesh, 520010

Hello apple,

I went to apple authorised store in my home town vijayawada, this is the address of the store — 39-1-50 & 52, 1, mg rd, opposite malabar gold, vijayawada, andhra pradesh 520010.

I went there to change my i phone 6 battery, recently i updated it, after that i encountered my battery is draining faster. I heard from my friend that change of battery costs 2000 right now and thats an apple offer. br...
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mayankaudi
from Ahmedabad, Gujarat
Nov 21, 2018
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apple id balance not get refund

Address: Surat, Gujarat, 395007
Website: [email protected]

This is regarding my complaint id[protected]. Regarding by mistake add apple balance 8000 in apple id. They not refund back or transfer
Apple support center team not provide any help or solution
They giving commitment to transfer in next 4-5 days n after word they change there statement for which i have doc
They not ready to refund nor transfer...
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Sabamasod
from Pune, Maharashtra
Nov 21, 2018
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misguided and poor service

Address: 122002

My left panel of earpods was not working. there is no cut or physical damage on the ear pods except the rubber at connecting area is little loose Because o[censored]sage (poor manufacturing) . The store advisers didn't consider it under warranty for such a silly excuse. Deceived me by giving some job sheet and asked to connect customer care and they will coordinate Which is not a way out as per customer care guidelines. Now i have to visit the...
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Gokul G Panicker
from Ernakulam, Kerala
Nov 20, 2018
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lost my phone data and rejection of service

I contacted the support regarding the key board issue on[protected]. Certain keys on keyboard are not working like p, q, 0 etc.. My apple id is gokul. [protected]@gmail.com. The agent asked me to update the software. I updated it and later asked to reset and restore iphone. She assured that i will not be loosing any data. I reset and she said she cant wait till the restore gets completed. I requested several times to help me completing the process....
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venkata subbarao pendem
from Rajahmundry, Andhra Pradesh
Nov 14, 2018
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apple - apple iphone 7 covered under replacement program rejected for no fault of mine

Address: 533103

I was using apple iphone 7 since Jan'18. In Sep'18 i found an issue of no service in my mobile and approach apple regarding this. i came to know that there is a free replacement program running for this issue. Phone was sent to apple repair center at benguluru from service center after doing VMI by service center. Copy of service report enclosed where in service center has clearly mentioned that there is no issue with my phone. After a prolonged...
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shark dj
from Bengaluru, Karnataka
Nov 14, 2018
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maple service center mangalore

Address: Udupi, Karnataka, 576101
Website: www.mapledti.com

Recently I had issue with my mac book pro retina late 2013 I went to maple an authorized service center for Apple they charged me Rs 3000 for service and kept for 3 days and told me that the display and the key board has to be replaced they also gave me quotation for Rs 90k. I didn't had warranty so i took it to local repair shop he checked and said the logic board has to be changed and the display and keyboard had no issue. So I lost trust...
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Subodh9
from Vadodara, Gujarat
Nov 14, 2018
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killed ipod classic 160gb 6 generation

Hello,
I am owning ipod 160gb classic with serial number : 8k203cy59zu. The same was working fine till few years. Mean time apple has come up with verious versions of itunes which are must for sync ipod. Suddenly from last six month with new upgrade i am not able to see my device in itunes, so not able to sync ipod. My ipod got killed its no longer working it can be now as good as paper weight.
How ever before killing this...
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Shankarshaa
from Chennai, Tamil Nadu
Nov 13, 2018
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iphone 6 touch issue

Address: 602024
Website: mailto:[email protected]

I am shankar i buy the iphone 6 mobile. One month after touch problem is coming. After 3 month touch not working. I summit the iphone authorised service centre. Skywalk in nelson manikanan road. And get return my phone after 2 days the same problem is coming and extra problem mic and phone heat, phone automatic multitouch. I am really not intrested using this mobile plz replace the mobile.. Thanking you...
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Ratindra Shamsher Jang
from New Delhi, Delhi
Nov 12, 2018
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macbook pro touch bar

Address: New Delhi, Delhi

I had suddenly developed vertical lines on the screen of my Mac book Pro Serial No .C02V9BZJHV2L on 17th Oct 2018 . As it was under warranty till Nov 7th 2018, I called up their help line number and the lady Sania was courteous enough to guide me through the process and then suggested I go to the nearest Apple service center which happened to be at Vasant Square mall, Vasant Kunj.
The Service advisor checked and stated that it was...
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Ayushsingh17
from Bhopal, Madhya Pradesh
Nov 10, 2018
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my iphone xs not working

Address: Jabalpur, Madhya Pradesh, 482001

I git iphone xs on 5th nov and it got suddenly down on 7th and now not booting up i tried apple support many times but they were unable to help m and the local service center team is saying they are closed till monday and because of this me suffering alot what kind of service is provided for such a premium brand and at such a big price. Really very diappointing it is...
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from Mundi, Madhya Pradesh
Nov 8, 2018
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delay in service

Address: Gwalior, Madhya Pradesh, 474005

My macbook air had a screen problem a blue line was appearing in the middle of the screen, i went to the service centre gwalior on 10th october, they told me it needs the screen replacement i submitted it on 10th of october 2018, i called them again on 27th october 2018 they gave me a faulty message that it was repaired and already delivered then, they placed the order for the screen on the same day as i got the message from apple support...
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JAIN VIKAS
from Kolkata, West Bengal
Nov 4, 2018
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iphone x - receiver or earpiece or top speaker not working in brand new phone

Address: New Delhi, Delhi, 110007

Apple case id: [protected]
Recently i just bought iphone x 64gb silver color but from the very first day it has been giving a very serious problem. The receivor or earpiece stops working during calls. Regarding the same problem i have conacted apple no. Of times but even they are failed to provide any solution. I regret buying the crappiest iphone x. Pl dnt buy any apple product....
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