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www.apple.com/in
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Last updated Oct 11, 2024
Complaints 1427
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Apple India reviews & complaints page 32

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S
Santy1977
from Mumbai, Maharashtra
Oct 3, 2018
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about replace handset iphone 6s

Address: Mumbai City, Maharashtra, 400042

I submitted iphone 6s at authorised centre maple, mulund west for technical issue and they gave me new handset as mobile was under warranty while checking it is understood that they gave me refurbished handset, as there is some marks on the top.
Expecting new handset but apple is denying to give new one.
As per their policy if handset is faulty in warranty, apple will give replacement i. E new handset...
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N
Nikhiltailor08
Oct 1, 2018
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earphones warranty replacement

Address: Mumbai City, Maharashtra, 400067

Hi team,
I’m nikhil tailor and i was facing issue with my earphone and i went to a service centre in borivali the name of the store is aptronix. They checked and gave me a receipt for replacement and they informed me that i will receive a call once the replacement order comes. Today i received a call from apple and they informed me that the replacement order is arrive please visit the store and collect it. When i went to the store...
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P
piyush03
from Noida, Uttar Pradesh
Sep 29, 2018
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manufacturing defect iphone 7 provided me as replacement of defective iphone 7

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

On 23 july 2018 i bought iphone 7 32gb jet black colour (Serial no. F17wj27yj5kn & imei no. [protected]) from reliance digital at logix mall noida.
This device was a manufacturing defect, which i began to realize when i saw that the colour of the body was coming off distinctly at several places.
On the morning of 24thjuly 2018, i produced the phone at the reliance digital store demanding a replacement to which the response...
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A
Ajai Daksh
from Delhi, Delhi
Sep 26, 2018
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reg iphone 6s, 32 gb

Address: 110092

Purchase detail in apple - iphone 6s

Date of purchase : 10:05:2017
Dealer name : ankur electronics, cross river mall, east delhi
Purchase amount : 43, 500/-
Mode of payment : credit card axis bank limited
Payment by : axis bank credit card
Phone iemi no : [protected]

Complaint detail in apple - iphone 6s

Case id : [protected] dated 05/09/2017...
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A
Ajai Daksh
from Delhi, Delhi
Sep 26, 2018
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complaint for iphone 7, 128gb

Address: 110092

Purchase detail iphone 7

Date of purchase : 27/07/2017
Amount : rs 63200/- + 5000 insurance
Mode of payment : cash
Payment by : cash
Phone iemi no : [protected]

Complaint detail iphone 7
S. No-1

Case id : [protected] dated 05/09/2017
Agent name : mr jagdeep singh
Job card : attached

S. No-2
br...
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K
kalwala kishore
from Lucknow, Uttar Pradesh
Sep 26, 2018
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iphone 6s screen stopped working.

Address: Hyderabad, Andhra Pradesh, 500013
Website: www.apple.com/in

I purchased iphone 6s in 2017 may. Till yesterday it was working in superb condition. All of a sudden, phone stopped showing any display. Thought it was a minor software glitch and tried to restart the phone. Problem wasn't solved. Tried reaching the service center, they're charging me rs.16000.00 to replace my screen and with 0 guarantee after the replacement of the screen which is unexpected service by apple.
My problem is, i've...
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H
HaRry SaHaB
from Chandigarh, Chandigarh
Sep 25, 2018
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I want duplicate bill

Address: Chandigarh, Punjab, 160019

Sir i got misplace my apple i phone 6 mobile bill. As i want a new bill duplicate so that i may have it. This is a request est you to provide me my bill by sending a mail on. Hardeeps. [protected]@gmail.com. And my phone imei no is [protected] & serial no - ffmsw6ryg5mn. This is a req tht plz send me as soon as possible. My duplicate bill is needed by me in a hurry mean. So plz make it done soon...
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T
Tiwari A k
from Guwahati, Assam
Sep 24, 2018
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macbook pro (13-inch, 2016, 4tbt3)

Address: Kamrup Metropolitan, Assam, 781007

Sir/madam

It is with great anguish & agony that i am forced to write you regarding very poor response of your authorized service centre - f1- info solutions & services pvt. Ltd., sabera complex, h/no-218, 1st floor, b. Barua road, ulubari, guwahati, assam where i have handed over my laptop on 20.09.18 vide his case id no. Jguw[protected] dtd. 20.09.18.

After expiry of 4 days, the said service centre still unable...
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H
Heena Tarpara
from Mumbai, Maharashtra
Sep 23, 2018
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apple - macbook air 13 inch - hardware issue

Address: Mumbai City, Maharashtra, 400068
Website: www.apple.com

Hi this is heena patel from mumbai... I bought macbook air 13th inch on 15th feb 2018 from amazon.
On 21th august 2018 my macbook was not getting started and immediately i reported to macbook customer service they suggested me few key combination and they tried to resolve the issue but everything was in vain... I went to service center on same day they told me that your version is not updated this is the reason your macbook is hanging...
+3 photos
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N
Nikhil Tailor
from Mumbai, Maharashtra
Sep 22, 2018
Resolved
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earphone replacement

Address: 400067

Hi team,
I’m nikhil tailor and i was facing issue with my earphone and i went to a service centre in borivali the name of the store is aptronix. They checked and gave me a receipt for replacement and they informed me that i will receive a call once the replacement order comes. Today i received a call from apple and they informed me that the replacement order is arrive please visit the store and collect it. When i went to the store...
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A
Anupriya soni
from Indore, Madhya Pradesh
Sep 15, 2018
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amount deduction from mera gaana

Address: Mandla, Madhya Pradesh, 487551
Website: [email protected]

Hello
Your a/c 828491 is debited with inr 369.26 on[protected]:12:09 a/c bal is inr 144892.20 info: pur/2checkout*meragana/amsterdam/2checkout*meragana/seq no[protected]. Call [protected] (If in india) if you have not done this transaction.
Every month the amount has been deducting for last 1.5 years from mobile no.[protected] and the mail id is [protected]@gmail.com.
I had spoken to the mera gaana customer service...
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S
Sumit.1418
from Nagar, Rajasthan
Sep 13, 2018
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manufacturing defect in apple macbook air

Address: 201301

I purchased macbook air through croma, pacific mall, ghaziabad, u. P on 15th aug.'18. I tried configuring the unit over a next weekend & found that few keys of keyboards were not working. Croma customer support team took the unit back for servicing & submitted to b2x service solutions, preet vihar, delhi. After struggle of almost a week, returned a set by confirming that software update is done & mother board got replaced & functioning ok...
+1 photos
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R
rg213847
from Jogindarnagar, Himachal Pradesh
Sep 3, 2018
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macbook pro was not serviced properly at pune viman nagar service center

Hi,

I am writing this because i am very much annoyed by the service and behaviour of the technical manager at the viman nagar, pune service center.
Service center details are below:
B2x service solutions india pvt ltd.
Viman nagar, pune -411014
I have a mac book pro model 2013. I recently happen to replace my hard drive with a ssd. So, i added the kingston 240 gb ssd into my mac.
It worked fine...
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Praveen devadiga
from Mumbai, Maharashtra
Sep 2, 2018
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decline warranty.

Address: Thane, Maharashtra, 401105

I was new fan of apple since october last year when i got new iphone 8plus.
Few days ago while talking to my friend using headset, it stop working. Iphone stop detecting headset.
I thought it might be minor software issue which should be resolved by power cycle. However it didn't work. Checked headset with other iphone to rule out fault in the headset.

Next day i went to maple service center to report the issue.br...
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J
jaiswalparitosh43
from Mumbai, Maharashtra
Aug 29, 2018
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earphone manufacturing defect

Address: 221001

Dear sir and mam,

As I would like to inform you that I paritosh jaiswal as a customer of apple company in which I am facing a huge problem in ear phone of Apple 7plus from past 1week in which the micro phone of ear phone is not working in which I am not able to receive a calls through those ear phone and today I received to apple customer care in varanasi up in which company customer care executive taken my half an hour time...
+2 photos
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S
Sebastian Valdaries
from Mumbai, Maharashtra
Aug 21, 2018
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iphone services

Address: Thane, Maharashtra, 401107

I hav i phone 6s plus i stay in mira road ther is no services center in mira road bhayander. soo on urgent bases i changed my chargeing. cord at a local shop and whn i went to service center to. put orginal kne they r saying v cant replace it ur phone is. unartorised n all soo i said i wil pay u still the stoped. touchinh my phone n gave it to me back wtf. i hav to travel 30km for a service center from my house and they r telling me this...
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S
Sonal Deo
from Mumbai, Maharashtra
Aug 16, 2018
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charging me 1000 inr cash for restoring my apple ipad

Address: Mumbai City, Maharashtra, 400028
Website: Apple ipad store

I just went to maple store at r city to restore my ipad as i had disabled it due to forgetting pwds and retrying several times
The device centre was shut so the one of the store salesmen offered to help restore it through his apple mac
He managed to do that and asked me to pay 1000 for the service whi h was hardly anything and not authorised
He had not told me before that he wud charge me this amount even if i did not...
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R
ramana 21589
from Chennai, Tamil Nadu
Aug 15, 2018
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iphone 7, worst service and spares

Address: 600062
Website: Apple

Dear sir,

Am using your apple products for the second time and now am using iphone 7 128gb purchased on november 2017 with the following imei no:[protected] for 56300 rupees. After updating 11.4 the mobile battery health beta displayed 97 percent within 3 months and later it reached to 89 percent on within 2 months. I gave the phone to apple authorized service provider at ampa skywalk chennai on june 25 2018 for this...
+1 photos
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R
rude123
from Hadgaon, Maharashtra
Aug 11, 2018
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not satisfied with the resolution by snr engg team

I own iphone 7 256gb and facing an issue of battery drainage in standby mode as well shutting down at random viz 20% after long wait and discussion with apple snr engg team they told to replace the device and as its oow so costing me 35k unbearable just after 18 months of the device and the issue was reported to the apple in 14 months of the use of cellphone plz look in to the matter cid[protected]...
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B
Balques
from Mumbai, Maharashtra
Aug 11, 2018
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my case no. 100603858452 with apple.

Address: Mumbai City, Maharashtra, 400008
Website: www.apple.com

With reference to my case no with apple ie. Case no.[protected] logged on 3rd august 2018, i would like to log an official complaint about my i phone x (Imei no.[protected] which developed a single hairline crack near the rear camera when i happened to accidentally drop it while i was sitting on the chair on a carpeted floor.
I had logged a complaint asking the company to repair the same as firstly it was under a warranty...
+4 photos
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