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Apple India Complaints & Reviews

www.apple.com/in

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Last updated Oct 11, 2024

Complaints 1427

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102

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Apple India reviews & complaints page 35

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Address: Patna, Bihar

Dear sir,

This is to inform u that my new iphone 6s 16 gb space gray mother board got damage just after one year. The warranty period is over and the service centers are asking me for exchange with cash amount of 24800 rupee. This is very bad that such a branded and costly phone got damage in just one year and company is asking such a big amount for repair the issue. I am very much worried about my data information in my phone....

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Address: 380015

Website: no

I have iphone 7 which was under warranty but due to one small dent on body service center denied of taking the same in warranty. I approached one local city dealer and he told me that give me 4000 rs. I will replace your handset from the service center (2000 his margin and 2000 service center employee margin)

I told that i will give him money after i received the new one. It was shocking at after 4 days i got the call from...

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Address: 400001

I’ve submitted my macbook pro to uniworld apple service center, colaba, mumbai.

Facing some question mark issue while booting. So they take the macbook and kept with them for 2 days for diagnosing and told me that said is occurring due to some minor dust on logic board. Sudden fly after 2 days they are telling it will take 40k to repair that.

Then instantly ive asked them to handover my mac to me, then i...

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Address: Mumbai City, Maharashtra, 400061

Website: unicornstore.in

Dear team,

This is regarding the poor customer service provided by unicorn infosolutions pvt ltd.

I had a visit to the service center on the 14th may 2018 as my iphone 7 plus battery was draining, along with it the gallery use to freeze completely as i tried to open the app. So had to close it wait for few seconds and then reopen it again. Few inbuilt app when tried to open freezes and crashes on its own. All...

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Address: Jaipur, Rajasthan

Website: support.apple.com/en-in/iphone

Dear madam/sir,

This is a complaint regarding the iphone 10 secuirty. My brother's iphone 10 mobile was stolen on 13th may 2018 eve, for which he registered his fir, but as he was out of station so he had given the ime number on 15th may 2018.
Mean while that person who had stolen the phone had picked my call too on 14th may 2018.

Now as my brother immediatey blocked his sim an issued another sim for...

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Address: 741402

I have purchased apple i phone 6 online thru paytm a year ago. The warranty expires on 2nd may 2018. On 28th april 2018 while charging the phone it suddenly get heated and the no display could be seen. On 30th april 2018 i produced the phone to apple service centre at systematix media. City centre, kolkata. They further informed by phone that the product has been sent to bangalore service centre for further diagnosis. But after a week they...

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I purchased iphone 8 on 1.5.2018, from the very 1st day my phone doesn’t charge above 80%. Since my device is not more than 16 days old this shouldn’t happen with new phone and this shows you people sell damaged phone to your customers.
I want my phone to be replaced at the earliest.. Otherwise i will escalate this matter to consumer court.
I want solution asap...
Regards
Kirandeep kaur
[protected]...

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So The team at apple

After the team at apple taking time to just go round and round, I figured out the root cause of the problem

https://discussions.apple.com/thread/7995345?page=7

It seem the MacBook Pro 13 inch with touch bar is so fragile and the apparently cracks for no reaosn - I also have a similar crack with apperared before the problem happened.

The resolution given to me...

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Address: 04074

Hi,

I purchased one apple cellular watch from the us, hoping that same will work in india also but it's not connected with the cellular in india.

But nobody tells me that this watch will not work in india. I feeling that apple is cheated me.
Now what i will do i paid $452.60 to apple for this cellular watch. But it's not working in india.

I want the replacement for the same.
br...

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Address: Pune, Maharashtra, 411057

Website: B2X Service Centre

I gave my phone for diagnosis to b2x on 05/05/2018. They performed a simple diagnosis while the audio test was not performed.
The issues found at that time were:
- low battery life
- heating issue

While my phone used to hang, for that they updated my phone from itunes and said it will resolve the problem.

They simply placed a battery order.
After using phone for 3-4 days, i started...

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Address: 560066

I bought an iphone 6s in august 2016, the phone was working fine until september 2017 and suddenly i get this no service in my phone on and off, but after the software update and switching and resetting settings, it used to work and the phone was working like this until april 2018. From the mid of this month, the phone does not show the signal even after the reset options. I call up customer care and they open a case id for this and the reference...

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Address: New Delhi, Delhi, 110019

Recently in bought new i phone 7 jet black 32 gb, just 2 month old now it is! Yesterday, i plugged the phone in charging and due to several heating problem in my phone my fingerprint sensor got damaged and which is not working now! And due to that my power button also stops working and it also causes my phone slower than before! Earplug mike also not working! I went to service authorised centre in nehru place new delhi they tell me to change...

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Address: Rajkot, Gujarat

Why apple service centre don't repair mobile in water damage. And replace cost is a proximity by new mobile so why i m replace my mobile. Apple service is third class. I will don't use apple phone because apple service is third class... I think your company is best so u solve my problem fast we are not solve my problem so i will don't used any product in apple...

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Address: 500032

01/04/2018. I order apple iphone 6 everything is ok and suddenly i got display problem and i took phone to service center and they have replaced with new phone and i have problem with battery life problem so i contacted to apple support in twitter they told me to contact to customer support and i contacted and customer executive told me take service center and they told it's an ios issue and i contacted to apple support and again they told...

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Address: Hyderabad, Andhra Pradesh, 502032

Website: Apple

Dear team this is to inform you regarding damage product, recently i have purchased i phone very excited cause using world's best product but i was wrong when 1st day started i found product like which is being used from 100 years it was slower than mi, i heard iphones touch goodness bus not really, guys if you really care customers plz look into my issue and come back to me religiously on :[protected]...

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Address: New Delhi, Delhi, 110014

I had purchased an iphone6s on 16th may 2017 last year.
There was an issue with the motherboard of the phone and i got a replacement phone from service centre which they claimed as a new one that has been provided. Now within 5 months again, the phone has died.
If we say that faults can happen to any machinery, does your replacement phone dont last even for 5 months?...

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Address: 380060

I went to unicorn service senter in himalaya mall for change my cable because its not work properly but they cant replace my cable. And now i m very disappointed from your apple service. Now i will not buy any type of apple stuff. So can you help me for chang my cable because i must need my cable because my iphone warranty will over on 30 may. So i need it very fast...

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I am having a MacBook Air (13-inch) with serial number - C1MT350PH3QD. I bought it approx 9-10 months ago. In the time span of these months, I have given this MacBook 3-4 to the service center.I am listing the issues that I faced along with the date of submission of product.

1. First time I faced the problem was after 2.5 months of purchase and submitted it to the service center on 1 June 2017 with customer id - 249618.br...

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Address: 560076

Apple is known for its quality products, be it macbook or iphones. Quality at its best; apple spends millions of $ in r&d to achieve these quality standards in their products. Thatâs the reason why they sell their products at least 2-3 times costlier than their peers in the industry. Since their products are extremely robust; it justifies their pricing strategy. Value for money. Agreed!
But is appleâs business...

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Address: 380051

My i phone x display is very different other i phone x, and not solution for apple othorised store "unicorn devarc mall ahmedabad" and say me "all i phone x different piece company fitting different display so your mobile is ok" he is fake. And heating problem in my mobile. But not solution my problems. Help me. It's my number [protected] pls contact me...

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