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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 53

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A
Arshad Bharot
from Delhi, Delhi
Apr 14, 2017
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Not providing the replacement and rude behavior of service center

Address: 395005

Dear apple team,

I have purchased a new iphone 6 32 gb space grey from a croma store (Infiniti retail ltd) on april 09, 2017 at late 21:43 hour. I was very excited that i am purchasing a new iphone and the same i have to gift to my wife on her birthday. I bought it and went home generated the apple id of mine. Suddenly i found that the phone got hanged for 3 to 4 seconds. I thought that i might have pressed some wrong option...
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R
ritujabasu
from Patuli, West Bengal
Apr 14, 2017
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Poor customer care service

Address: 700055
Website: getsupport.apple.com

I bought an iphone 6 in the month of october 2016 (imei number[protected]. unfortunately i started experiencing extreme heating issue on january 2017. i took my phone to the nearest service center (imagine by systematix media, kolkata, west bengal, ph[protected]. they checked but could not find any issue. they just restored my phone and gave it back to me. it worked for 2 months and now i am facing the issue again. this time...
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A
ankitkumar838
from Delhi, Delhi
Apr 12, 2017
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Iphone not repaired or replaced after 3 times submission

Address: Chandigarh, Chandigarh, 160065
Website: Apple.com

My iphone 6s plus came with display issue and i submitted it to service centre on 23rd march 2017, i got it back on 3rd april and i had to submit it back to service centre on 4th april 2017 as it came with another issue of camera which wasnt initially present at first place, issue came when iphone cameback from service centre.now after giving it back on 4th of april I recieved it on 12th of april and had to submit it back on same day because...
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S
srisree143
from Hyderabad, Telangana
Apr 12, 2017
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Iphone 6s plus / even the world's most, admired, company apple lies. Sad but true!

Address: Bangalore, Karnataka, 560001
Website: www.apple.com

Even the world’s most admired company, apple, lies. Sad but true!

My iphone 6s plus suddenly stopped functioning on date: 23.03.17 and thus i approached conquer technologies (Located at ameerpet, hyderabad) on date: 24.03.17, an authorized service center of apple.

Conquer technologies technician checked the phone and informed that there was liquid damage to the phone that could not be repaired. The technician...
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S
Sarath Choudary
from Delhi, Delhi
Apr 11, 2017
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68k investment for Iphone 6 16GB in 1.5 years ??

Address: Ranga Reddy, Andhra Pradesh, 500049
Website: www.apple.com/in

Hi,

I had purchased an Iphone 6, 16GB ( IMEI: [protected] ) one and half year ago at the cost of 45k. I was facing a battery related issues with the phone. The apple service center after inspection initially said that the phone had an internal hardware problem and now since it is not in warranty, they are asking me to pay 23k more for phone replacement.

So they are ready to accept the internal problem is...
+1 photos
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Suhel Chakraborty
from Kolkata, West Bengal
Apr 10, 2017
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Macbook Air 13 inch early 2015 model

Address: Kolkata, West Bengal, 700104

I have bought the Macbook in 2015. I depended on it a lot for my work on softwares.

It was running fine until 3 days back, while going to bed I put the lid down (like every night I do). The following morning, when I opened it to work, it was dead. The power buttons didn't respond. The charger showed amber light yet still it remained ice cold.

I took it to Macintel Solutions, an Apple authorised service center....
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Rohitraj Royals
from Vadodara, Gujarat
Apr 10, 2017
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Unresponsive touch screen (Degrading value of apple in India)

Address: Vadodara, Gujarat, 390008
Website: getsupport.apple.com/?caller=cupsorc&PRKEYS=

I purchased the iphone 6 (32gb) variant on 1st april and the touchscreen went unresponsive on 8th of the same month.
Is this correct??
As this was my first iphone i was so much happy and wished to buy a macbook air but i would have to think once again.
Today on 10th i went to the authorised service centre and they said it would take around a week to know if my phone would be replaced or be repaired.
If iphone...
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2
2017iPhone
from Bengaluru, Karnataka
Apr 8, 2017
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Iphone 6 16 GB stops to switch on after just 58 days of warranty period completion

Website: www.apple.com

The iphone 6 that was working perfectly fine till 4th April 2017 night has shut down on its own and not able to switch on from 5th April 2017. This has happened without any symptoms of any issue and just after 58 days of completing 1 year warranty period. The troubleshoot was commenced by contacting Apple support center, who tried to repair it from remote using steps involved in software issue repairs. Following the failed attempt, I was...
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Dineshkumar Munivarkarasan
from Tirupati, Andhra Pradesh
Apr 7, 2017
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Iphone 5s display scrambled problem

I purchased this iphone (5s spacegray 16 GB) in July 2016 through online (infibeam). One fine day My iphone gone blank and become scramble display like in the photo attached.That was a terrible day since I was sitting in a business meeting and my iphone left me in distress. Reported this issue immediately to an apple store in Madurai (planet mini)& Chennai (icare). Both of them told this problem is not covered in warranty. Further they denied...
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P
Poornac
Apr 5, 2017
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Service center is wrongly served

Address: 600015
Website: quickbiznow.in/infocarecenter

My iphone 5s got suddenly charge problem and i thought it was change cable problem. With other charge cable also i got the issue. I was not so sure about the problem.
I went to the below mentioned service center in chennai and asked for service. They fisrt checked the device and told me it costs around 2k inr and i agreed.
3 days later i called them and asked for delivery but they said they are still analyzing. After a week...
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A
ashok gajraj
from Raebareli, Uttar Pradesh
Apr 5, 2017
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Complaining about my iPhone 6s plus

Address: Jhunjhunu, Rajasthan, 333026
Website: [email protected]

‪Complaining about my iPhone 6s Plus, which I buy approx last September 2016 and his body is damage or whole body is band right now, when I ask to service centre in jaipur, they told me body band is not cover in warranty. I want to know this is manufacturing defect than why it is not replaced. I request you to help for the same with satisfaction solution. Otherwise I have no choice for getting help consumer court.

Regardsbr...
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shaikh abdul moin
from Deulgaon Raja, Maharashtra
Apr 3, 2017
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Fake reservation from past 1 year

Address: Thane, Maharashtra, 400601
Website: B2x service center iphone thane

Dear sir,
From day i bought my i phone 6 s 13 feb 2016 i was faacing problem in my phone screen waz getting freez camera quilty 3class i was not able to slide my slider to receive my call i submitted myphone 3 time but they only update the software and say every thg is fine on 11 feb 2107 i extented my warrnt and gave my phone again for repair to the same service center b2x they kept my phone for 1 week and they said disply is replce...
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Address: East Khasi Hills, Meghalaya, 793001

On 23rd march my sister purchased an iphone 5s from a dealer in shillong called bhajanlal electronics, police bazar. She asked the staff to gift wrap it. It was intended as a birthday present to me.

I am currently living in munich and was in shillong only for the week. The night before i left shillong i opened the packet only to discover in shock that they had sold her a "demo or a dummy phone". Needless to say we were horrified...
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ravinitabrithi
from Beldanga, West Bengal
Mar 31, 2017
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Apple authorised service centre declined to repair my under warranty & insured liquid damaged iPhone 7.

Address: Kolkata, West Bengal, 700107
Website: Apple service

Sir,
I had purchased a black, 128 GB iPhone 7 (IMEI-[protected])from E-Zone, shop no.B10, South City Mall, Kolkata 700068 vide Receipt no.0024510 dated 06.11.2016 for the amount of Rs. 70, 000.00 (thru SBI Credit card). Furthermore, instantly I insured the phone with AmTrust Mobile Solutions India Pvt. Ltd. vide Master Policy No.[protected].
On March, 2017, after accidentally spilled with water, the phone stopped functioning....
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kichu1997
from Chirala, Andhra Pradesh
Mar 30, 2017
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Iphone 6 Collapse after 18 months!

Address: Ernakulam, Kerala, 682026

I purchased an IP-6 in Aug 2015, paying a fortune. Now barely 18 months after the phone has gone pfut! The icare shop is offering a replacement of the phone under exchange scheme for Rs.27000/-! This is something unheard of and I am sure the device had manufacturing defect which was not detected during your quality checks.Absolutely customer unfriendly and the Company has the cheek to offer replacement of a phone quoting a price much above...
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prashanth jakkam
from Chennai, Tamil Nadu
Mar 29, 2017
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Apple india cheats customers

Address: Chennai, Tamil Nadu, 600101
Website: www.apple.com/in

Apple india cheats their customers, i had problem in my iphone speaker and given in authorized servicing center, phone was still under warranty and surprisingly, they charged 25000 to resolve minor speaker issue.

They said, there was scratch in camera lens so they could not repair speaker issue.
I never complained about camera and it was working fine.

Spent several hours in talking to different customer...
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D
divyanshivijayparnami
from Jaipur, Rajasthan
Mar 27, 2017
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I am complaining about the camera of my phone

Address: Jaipur, Rajasthan, 302004
Website: apple

The back camera of my phone is not working . I have visited the apple customer service in Jaipur at WTP but no action has been taken. They are saying that they will place the order for the parts of the camera only when they will get an advance payment of Rs 4000. After 1 hour of hot discussion they are asking for a sum of Rs 15000.
This kind of inconvience was not at all expected from such a renowned BRAND "APPLE"....
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pavitra_4061
from Chennai, Tamil Nadu
Mar 27, 2017
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Iphone 5s - software failure, Apple asking to pay 9k above market price for replacement

Address: 600088

We bought an Apple iPhone 5s 8 months ago. 5 months after purchase it started giving software issues and we endured sleepless nights. We visited iCare multiple no of times. Finally now my phone is RIP. Apple is asking us to pay 24k to replace the phone while i had bought the phone for 21k 8 months back. Current market rate of the phone is ~15k. iCare was unable to repair the phone - they are pointing to a small dent on the top of the phone...
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LakshaySharma ghaziabad
Mar 27, 2017
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Unexpected Shutdown problem in a just 15 days old phone.

Address: Ghaziabad, Uttar Pradesh, 201014

I bought an I phone 5s 16 GB on 9 march 2017 ( just 15 days back) from IZenica Indirapuram, U.P.

I am facing an issue with this handset of "Unexpected Shutdown". I already visited the nearby service center & they suggested me to submit the phone.

I don't understand, how it is possible with a brand new phone.

I don't need a defective or repaired piece. I need a replacement of this handset. Request...
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PKDalal
from Haldia, West Bengal
Mar 26, 2017
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Iphone 5S, 16GB

Address: Jagatsinghpur, Odisha, 754142

I am using one iphone 5S handset. The phone is getting hanged frequently & battery is getting drained out very fast.
I have purchased this phone thru Amazon in the month July 2016.
IMEI: [protected]
Since i am staying in very remote place & the nearest service center is at Bhubaneswar in Orissa state in India at 150 Km away from my place, i am unable to take my handset to the service center. The service center is...
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