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Apple India Complaints & Reviews

www.apple.com/in

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Last updated Oct 11, 2024

Complaints 1427

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Apple India reviews & complaints page 56

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201013

My iPhone was not charging. Went to authorised service center Noida named iZenica in DLF Mall of India. They checked the phone and told it cannot be repaired as it's charging pin was broken.
The only option they told was pay rupees 24 thousand and buy a new same model handset.
I disagreed with them as what is the use to open a service center if you are not capable of fixing ?
While coming out of the center, there was...

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Address: Jaipur, Rajasthan

Website: Apple india

Hello Team,

My name is Rahul Agrawal and I purchased a iphone 6S-64 GB on 05-Jun-2016 from imagine Apple Store Triton Mall, Jaipur.

There was cashback offer of 5000 INR on city back credit card but still I have not received the same.

Initially when I enquired, it was told to me that it will come with in next three months, after three months also I had not received the cashback.

When...

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Address: Ahmedabad, Gujarat, 380004

Website: my screen not working ,phone is bend

I have iphone 6 and i had purchase on (march 2015)and my warranty has also get over and i go to apple service centre and i lodge a complain that why my phone screen is not working they check the phone and they replied the phone is bend due to several condition but the important thing is how the phone can get bend, if a person is paying thousand of rupees in a phone for quality purpose and the phone get bend . So i m writing this mail that...

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Address: Varanasi, Uttar Pradesh, 221001

Website: getsupport.apple.com

Dear Sir/Mam's

As I would like to inform you that I Paritosh Jaiswal as a customer of apple 5s in which I make a purchase on[protected] where I got maintain my aforesaid article byou my own where from past 2-3 days there an issues came on screen which in technically known as Liquid Damaged this conditions came when phone got fallen down but in my case no such an issues raised. It is 100% got maintained by me and compqny customer...

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Address: 560099

I am facing a serious issue from Apple. I have been shared a link to make a payment from Apple athorized service centre to buy iAssure plan. I purchased through that link and now its been more than 2 month and I dont have any details that I have purchased any iAssure plan or not.

What I have that is payment details.

I already visited to HSR apple service centre from where I got my replaced iphone and got payment...

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Website: www.apple.com/in

I Bought an iPhone 6s with IMEI no: [protected] (from skycell kollam Kerala) on 13 June 2016, but the phone was dead just after 4 months without any prior issues or external damage, and warranty claim was denied to me saying that phone had a minute crack (it cant even be called as a crack it was just a scratch on the bottom screen), as i had insurance by apps daily insurance the phone was replaced with a new one having IMEI no: [protected],...

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Address: Mumbai City, Maharashtra, 400063

Website: www.apple.in

I bought Macbook pro 15inch with retina display last year, right now im facing problem with it due to its charger, there is no external damage for it .

it is not working and my warranty has been expired just 10 days back.
i contacted the apple support for help several times, but i didnt get any help from their side. and i need to buy new charger now which costs 6600 INR. for which i paid 1, 68000 INR a year back.br...

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Address: 400063

I, Madhu Pahilwani, Phone no. [protected], brought an IPhone 6S NB64GB, RGLD last year 2016. A Month ago few issues were shown by the phone. Battery drains out and also unexpected shut down are the problems.I have given this Iphone servise centre. they give me iphone without box. please give us new handset with the box.
It will be grateful to your if you replace the model by providing a new set with the box of course taking back the...

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Address: New Delhi, Delhi, 110060

Website: www.apple.com/in

The Product I was given has a manufacturing defect. The laptop mother board went faulty with the same fault twice in a matter of 1.3 years. The company covered the first time under the warranty, however after 3.5 months the mother board went faulty again and they are not ready to replace it now.

On both the occasion the motherboard was faulty and it was the same fault both the times. On both occasion I took the laptop to an...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi all,

I bought an Iphone 5 from Snapdeal in July 2016. Serial no. DX3RJAZHFRC5

For last few days, the display of the phone is not functioning properly as it is hanging up frequently.

I contacted the service center(Zenica lifestyle pvt lt. c-39 lower ground floor, DLF Mall of india, sector 18 noida. ) but they refused to resolve the issue saying that the issue is not under warranty which is not...

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Address: Mumbai City, Maharashtra, 400018

Website: www.apple.com/in

I am writing to you as a very dissapointed apple consumer.

I was charging my phone on my work laptop via USB and was samultenously listning to the music on iTunes.
I got up from my desk and got back on my seat in 2 minutes and my phone screen was white with an apple logo displaying.

(My phone was not upgrading any software and neither was my laptop. I had upgraded to the new iOs system about a week or...

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Address: Ghaziabad, Uttar Pradesh, 201005

This is with reference to a telephonic conversation with apple care havinf reference no.[protected].i had a conversation with mr aman singh related to how to transfer the watsapp data from an android phone to an iphone.he gave a solution to the problem stating a process. At the end of the calni confirmed with him the solution so h said the solution will not work.i wasted an hour of my time talking to him first he gave me the solution then...

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Address: Dharwad, Karnataka, 580030

I buyed apple 5s ald made isurance mean while i had problem with my iphone i gave it t apple people they said we will replace with in 10days n its been 2 months when ever i call them they tell its pending and all i haveen calling then since 2 months i dont have ter proper responce nor they tell i asked them job letter of phone tey r telling i m company people v dont get hob letter of phone i have subbmited all documents n insurence copy...

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Address: New Delhi, Delhi, 110087

Website: Apple

This is with regards to the issues arising out of a new apple product. Firstly, buying a premium product already creates a hole in your pocket but on the top of it if it does not work fine then what to do about it i.e. even after spending good 90k from your hard earned money you are not getting any customer satisfaction. These guys should specify on their products that it not meant for middle class as buying product is one thing and paying...

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Address: Jaipur, Rajasthan, 302019

Website: apple india

I have two i phone 5s and 6s both were under warranty and there earplugs are not working. So I visited Apple service center in Jaipur named F1 Solutions Pvt ltd . They are telling me a rubber is not there on my ear plugs, so we cant accept it. A rubber of just 1 cm which is only for dualy covere is not there and you are rejecting my earplugs. are u guys insane. when i asked them to show the guidelines of on which they have rejected this....

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Address: 560040

I had purchased iphone 5 16gb white colour &exactly after an year sleep/wake button stopped working(manufacturing defect)for which i had got the cell replaced under company's matching serial number matching & then after 3 years now i am not getting good backup once the phone is charged completely, which lasts only for the couple of hours.so had given it to ample, mantri square for diagnosis, for which they have charged 1000/-rs well in advance...

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Address: Bangalore, Karnataka, 570076

Website: apple india

Dear Sir / Madam

I have 6S 64 GB rose gold Iphoe in the name of Harshwardana Reddy, 6 month back i brought that phone, i phasing lot of issues the complaint is:

1. Phone hanging
2. Per day 2 time phone is rebooting
3. Head phone is scratching noise
4. Receiver not working properly
5. Battery getting down quickly
6. Whenever receiver not working that time needs to reboot every...

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Address: Bhopal, Madhya Pradesh, 462024

Website: www.apple.in

Now going forward for the first time I tried accessory of Apple product range which was Apple Silicon cover with the IPhone 7 just after using it for 30 days it got cracks & when I went to Apple Store I.e, Inspire Bhopal they told me that it's a first case of such nature so they are not sure weather Apple team will replace it or not.
My concern is can the nature of products which are primarily built for protection of gadgets can be...

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Address: Udaipur, Rajasthan, 302581

Dear customer care,

I bought iphone 6 in march 2016. Details are as below :
Model : mg472hn/a
Serial no. C8qpvpn1g5mn

On 5th november 2016, software of my phone got updated to is10.2. Surprisingly, the phone became very slow after the software update. I took my phone to the apple's authorised service centre at udaipur (Rajasthan, india) and they did not find any problem in the device and said that...

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Address: Gurgaon, Haryana, 122018

I'd purchased a Apple iphone 6 plus 64 GB model in Nov'14.

Ironically, I've been able to use this phone lesser time when compared to it being under repair & shipment.

This handset of mine has been replaced numerous times & everytime a new issue surfaces with every replacement phone handed over to me.

One of the replacement handsets started giving problems within 5-7 days of replacement & had to...

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