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Updated: Jul 28, 2024
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Asus India reviews & complaints page 18

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M
Mayashankarranjini
Apr 28, 2020
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complain about motherboard and display

Hellow there,

I bought the asus vivobook max x541ua - dm1232t (Intel core i3 7th gen/ 4 gb ddr3 / 1 tb hdd/ 15.6 full hd/ win 10 home) grey. Five more our colleagues bought the same laptop with this model. All those laptops are having been problems. Problems start from the fouth months of buying in this model laptop. The company cheated on us. And to compensation for it.

Name : virendra kumar
Email :...
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Thangella priyaranjan reddy
from Hyderabad, Telangana
Apr 8, 2020
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corporate from ntpc

Address: H.no 35-2-590/109 Gopalapuram

Mrs.Ramadevi .T IP no.490088 as we purchased medicine from Yashoda hospital Dhreeraj medical of amount 11721/- return on same day on 19.03.2020 now the date was 08.04.2020 amount not a was not credited in my Account.

I am going to complaint in NTPC CORPORATE CELL Regards this issue...
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Unofficial Tricks
Apr 4, 2020
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I'm complaining about that not give android 10 update yet.

Address: navi mumbai

Asus india tell customers that android 10 update come in end of march 2020 in asus zenfone max pro m1 device, but they did not give any update yet. I call asus customer care they now said that android 10 update will be come end of april 2020, but they not tell whne exactly android 10 update come in asus zenfone max pro m1. Asus company play with customers emotion and feeling....
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P
Project 2019
Apr 3, 2020
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play with my emotions

They not provide android 10 update yet...
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D
dhakanparik
from Delhi, Delhi
Feb 10, 2020
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didn't get my gift

Address: Rajkot, Gujarat, 360007

I got laptop from asus. And at that time i got offer jbl clip 3 speaker. And i paid for that. After payment. Couple of days, i got mail that they delivered product on 09/02/2020 but i didn't get its till date. I called to their customer support [protected]. Their behaviour was very badly. They told me product once we send they will inform me. Didn't tell me expected date and all. I have recordings and all things. Is this is fare? Hope you...
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M
moloy10
from Guwahati, Assam
Feb 9, 2020
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not delivering on time

Address: Pump building, Bora service by lane, ground floor, GS Road, Guwahati, 781007

On[protected] i submitted my laptop for keyboard malfunctioning. They told me that they will deliver it on 7-10 working days and told that if we have to bring parts from outside assam we would inform you. I went yesterday[protected]
After 3 weeks before going i called them they said yes it is done you may i went from my home to their location which is 36 km from my home and i went only to get the laptop after reaching their centre...
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A
Arinjay Choudhury
from Kolkata, West Bengal
Feb 6, 2020
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laptop under constant repair, no solution till date

In july 2018 i bought a laptop from the company asus for studies, since the day i bought the laptop has gone for countless repairs and the rma receipts are piling up, asus support isn't providing a proper fix or even a replacement for my device and every time i call support they send an engineer and fix it in a way that it only works for few days maximum 3 days, and again it goes back for repair.

They have been doing this since...
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P
Ponraj G
Jan 30, 2020
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display problem

Address: 627808

Hello, I bought ASUS Gaming laptop FX505DT in amazon 4 months ago. Now I am getting these green pixels in some areas which are appearing at the startup and disappearing after 10-15 minutes, these pixels appear only above grey colours. Is this due to graphics driver problem or should I have to replace the screen.Does this problem come under warranty?
My Mail ID:
ponraj.[protected]@gmail.com
Warranty till September 2020....
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S
sunil kumar
from Hisar, Haryana
Jan 29, 2020
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asus earphone not working

Address: kothi no 3 canal colony near laxmi bai chouk, 125001

I have purchased asus zenfone 6 from flipkart app 3 month ago and suddenly my earphone stopped working kindly look into the matter and resolved i am facing very much difficulties due to damage of earphones this is covered under warranty

Sunil kumar executive engineer
Kothi no 3 near laxmi bai chouk
Hisar haryana

Imei no are
[protected]
[protected]...
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Dixit Notaria
Jan 18, 2020
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not delivery nor refunding my money

I had ordered additional warranty and jbl speak under the some offer from asus on 6th november 2019, the warranty was extended in december but still not received jbl clip 3 speaker.

On 18th dec i had received a mail informing me about delay in dispatch the speaker by 15 days. After 23 days, i did a follow up and again a reply for additional days. After asking for refund, i get revert that we cannot refund your money and your...
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A
Anubhav Rakesh
Jan 16, 2020
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asus diwali dhamaka offer

Address: 495677

I ordered a laptop model asus vivobook 14 on 25/10/2019 from flipkart. With laptop i got asus diwali dhamaka offer at that time, in which there is an option to avail 2 years warranty and jbl clip 3 speaker at cost of 698rs only (99 for warranty and 599 for jbl clip3).

I paid that amount and approved for diwali dhamaka offer. My laptop warranty offer is fullfilled on december (Almost 2 months later) but still not recieved jbl...
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shivin shabet
Jan 15, 2020
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laptop hdd replaced with old one under warranty

Address: supela, Durg, Chhattisgarh, 490001

I purchased an asus laptop which has 128 gb ssd and 1tb hdd, and i started facing clicking noise issue from hdd, i took my laptop to service center and they told me that they replaced my hdd with a new one cause it was under warranty, then i checked the hour run count for both my ssd and hdd, result showed my ssd runned for 501 hours but my hdd showing it already runned for 1646 hours, since they said they replaced hdd so hours run in hdd...
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J
Justin paul raj
Jan 10, 2020
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notebook complaints

Address: 101 third street sathya Moorthi Nagar, 622001

Dear sir
I am justin paulraj brought a notebook series laptop which had two years of warranty and i had done many repair in coimbatore asus authorize service centre for several times but after the completion of warranty period still i cant work with my notebook series i need a support that this system was a failure model or what

Please replace me a brand new laptop or do other assistance please.

[protected]...
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J
Jgangar
Jan 9, 2020
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worst build quality

Worst phone build quality. Looking after big false promises by the company of super build quality for flip camera n phone.. Decided to buy. But within 2months one drop n flip camera is gone. Such worst quality of attachments uses to connect camera with the phone. Shame. Also it is not at all water resistant. Even a phone coating 10k are far better in terms of build quality and durability. Highly dissatisfied and disappointed. Would never...
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M
Mrygen sarma08
Jan 8, 2020
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asus zenfone max pro m2 lagging

Address: bhangagarh,gmc road,udayachal namghar path , house no-03, Kamrup Metropolitan, Assam, 781005

Sir after my recent update of asus phone software consisting of 145 mb n latest security patch of december.. My phone has automatically started lagging all of sudden, sometime when a call comes it automatically starts lagging n i have to shut down to make my phone workable.. Plsss sir i have had a gud 1 year now it's turn worse pls help me sir plss...
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V
vfhru
Jan 6, 2020
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mobile phone asus 6z hanging issue with in a month of purchase

Address: 143422

I bought asus 6z in december 2019 but after 15 days i feel some lags in my phone but sudden one day my phone hanged and i could mot do nothing on screen after that several times i found my phone lots of lags after android 10 update. Some time showing screen (Ui not responding) once in a day when i open front camera but camera not flip and writing on screen flip camera could not open. I typing a lot on whats app but many times i was typing...
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V
vfhru
Jan 6, 2020
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asus 6z mobile one month old hanging problem

Address: Goindwal Sahib, 143422

My phone going hanged maximum oprations while i am typing, camera using and web serfing. I complain in asus care but they send me a manual firmware update and i download it but there is not resolution of my complain i contact again but they said i have to go service centre. I spend 28000 for this device but they suggest me visit service centre about to 50 km....
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B
Bluff9898
from Imphal, Manipur
Dec 4, 2019
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fast drain of battery

Address: shivcharan lane manpur gaya bihar, 823003

This complaint is regarding defective battery delivered to me. There is fast drain of the battery in my laptop. When i use it in normal mode i. E. Watching movies or reading a document, it takes only one hour to drain full battery. Battery consumption rate is too high. I have bought it six months ago from flipkart. This is for your information and necessary action at your end....
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D
Deej
from Mumbai, Maharashtra
Nov 30, 2019
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asus promo scam

Address: Mumbai City, Maharashtra, 400078
Website: www.asuspromo.in/registration/ticket

As a part of asus back to school promo offer, i was offered some discounted offers on ms office and other products. Post receiving the offer, i paid rs1990 towards ms office - h & s 2019 on 16th oct. The offer was supposed to be fulfilled before 30th nov, as per mail from asus promo.

However, the offer is not fulfilled even after the assured date. Their call centre is the worst and no one attends the call.

There...
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Aadesh Mhala
from Mumbai, Maharashtra
Nov 30, 2019
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pirated software inserted fraudly

Address: Dastur Nagar, Amravati, Maharashtra, 444601

In 2017 my laptop's screen totally black because of some reason so, i for resolve the problem i was gone to the asus service center amravati. They was check my laptop and told me "for resolve this problem i should be format your laptop then i said"ok" then they insert ba pirated windows in my laptop and they does not told me about that and charged 800₹ from me... Now my laptop face blue screen death error because of there fraud....
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