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Last updated Oct 26, 2024
Complaints 9819
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P
Pooja Talukdar
from Guwahati, Assam
Oct 7, 2019
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unable to return an item because mistakenly collected the points

Address: Bhetapara, Janata path, house no:06, Opposite Nilachal housing society. Guwahati: 28, Kamrup Metropolitan, Assam, 781028

I want to return an item which i have just received. I am unable to return it now because i have mistakenly collected the points. There was no warning before collecting it. I want to return the product as i have got size issue and couldn't wear it anymore. Myntra should have the facility to return an item even after collecting points or should have the option to uncollect the points. Now i want to return the item. Please cooperate as soon...
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Priyanka Bhalekar
from Mumbai, Maharashtra
Oct 7, 2019
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after 2 times use hell

Address: Mumbai City, Maharashtra, 400053

Hi,
I used product only two times but the heel got damaged what a worst product where i paid 807 for this i want refund of my order i will not buy anything from myntra i haven't got any support from you guys.

I dont want replacement now i want my refund else i will complaint in customer court.
For your reference please find attached photos of product....
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V
vivek sharma kota
from Mumbai, Maharashtra
Oct 7, 2019
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my amount 0 to fake order

Address: Dadabari Kota Rajasthan, Sonbhadra, Uttar Pradesh, 324009

My amount less to my account to fake order
How to possible myntra delivery order to road
How to possible myntra delivered order without send massage to login no
How to possible crack account any one until myntra claim secure app
Customer care tell me complaint cyber cell
But i want to how to address add in my account without any massage or mail in my login mail or no
Myntra delivery on those who...
+1 photos
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A
Abhi9295
from Mumbai, Maharashtra
Oct 7, 2019
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order not placed but money got debited, no help from myntra

Address: Pune, Maharashtra

I placed an order on 6th oct 2019 on myntra of inr 4142/- through paypal, amount deducted from my bank account but myntra claims that they did not receive even though my bank. No resolution given by customer support team. They are jst saying there are lo logs in there system regarding this payment. Then where is my money gone?? It is clearly seen in the attached screenshot money has been transferred to myntra. Very pathetic service. Pls look...
+1 photos
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T
Tapasvi Gupta
from Dausa, Rajasthan
Oct 7, 2019
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I didn't get refund

Address: WORKING WOMEN HOSTEL, BANASTHALI VIDYAPITH UNIVERSITY, Jaipur, Rajasthan, 304022

Account id: [protected]@gmail.com

A month before i have ordered a skirt from athens and black denim jeans from roadstar. The payment was deducted twice one from flipkart pay later and other one from debit card.
Flipkart pay later is the actual payment of my order, but i didnt got my debit card payment back of rs-1132. I talked thrice to the customer care but the problem is same i. E., no refund. I am attaching the...
+1 photos
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G
Goldy Bhatia
from Delhi, Delhi
Oct 6, 2019
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unfair delivery charges

My myntra user email: [protected]@gmail.com

I am writing about disagreement on your policy regarding delivery charges applicable on account using extra return.

I understand myntra's policy that they have made this for the customers giving better service but i would say it is totally unfair with the customer like me who purchase frequently from your website.

Due to some circumstances my replaced/returned...
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A
Abhish_1
from Mumbai, Maharashtra
Oct 6, 2019
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unprofessional delivery executive

Address: Yadav Niwas, Opposite Jiya Boys Hostel, Subharti Road, Kolhupani Lower, Nanda Ki Chowki, Dehradun, Uttarakhand, 248007

I placed an order on myntra with the order id:[protected]-5198303 on 02/10/2019, it reached me on 06/10/2019. The delivery executive called me and i explained him the address which was already clearly mentioned with my order. He agreed to come but after sometime i received a message and an email for a successful delivery of my order. Then i reached out to him and then he rudely asked me to come to him as there were other orders for him...
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S
soniya ajmera
from Mumbai, Maharashtra
Oct 6, 2019
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myntra parcel not received

Address: DABOK, Udaipur, Rajasthan, 313022

My myntra parcel having order no:[protected]-3743001 is delivered to unknown place and the delivery boy did not even called me before handing my parcel. This shows lack of professionalism and commitment on your part. I want my order as soon as possible. I'm giving details of the order for your reference below
Awb no - [protected]
Ecom executive no - [protected]
Pin - [protected]
My contact number for communication...
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S
Sonu Kr Sah
from Hosakote, Karnataka
Oct 6, 2019
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received a damaged trousers

Address: Bellandur, Bangalore, Karnataka, 812001

I have ordered a trouser (Highlander men olive green trouser) in this sale.
Quality wise the trouser is so good. But there is a defect. On the right leg side there is a hole in it.

Now as a solution myntra is taking the product return & they will refund the only product amount.
They are not returning tax amount, delivery charge.
Even though this is there issue...
+1 photos
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@jyotisahu
from Mumbai, Maharashtra
Oct 5, 2019
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my account has been locked

My order id[protected]-9871103
My account mail id - jyoti. [protected]@gmail.com
I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future...
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@jyotisahu
from Mumbai, Maharashtra
Oct 5, 2019
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my myntra account has been locked

I couldn't access to my myntra account as my account has been locked from myntra side without any prior notification/ intimation. This is so disappointed. This creates me difficulties, as i couldn't check my product which are on the way and i couldn't access or track them. Kindly re activate so that i access my account and it's good for my future purchasing....
+1 photos
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R
rajeshrajan400
from Neyyattinkara, Kerala
Oct 5, 2019
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refund of rs. 1359.68 from myntra - ref. no:- 67830680374

Address: Thiruvananthapuram, Kerala, 695025

Sir,

Im Rajesh R, an account holder in your bank: Pattom branch with A/C no:[protected]. This is to enquire about an amount of Rs.1359.68 which has been initiated by the online site Myntra to my account with bank reference number of the transaction. Ref . number is :- "[protected]" but still the amount is not credited to my account. Please find the below details forwarded by Myntra and request you to help on this as soon as...
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A
Alisha Punjabi
from Delhi, Delhi
Oct 5, 2019
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order number 1120483-3566768-9563803 neither delivered nor refund initiated

Address: 1/178 goverdhan Vilas udaipur, Udaipur, Rajasthan, 313002

My fiancé recently ordered a perfume for me which neither got delivered nor the refund has been initiated. It has been such a worst experience and if the refund is not initiated within the next 24 hours i shall file a consumer complaint and post the experience all over social media. The delivery boy has not delivered the product and marked it as delivered his number is +[protected]...
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H
Hemavathy.G
from Mumbai, Maharashtra
Oct 5, 2019
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amount got deducted from account but order failed message displayed

Address: Bangalore, 560003

I had ordered products worth rs.1772/-, order failed message was displayed. I received sms of amount got deducted from bank. I checked my bank balance on google pay and could view money deducted. Later i called myntra helpline they are denying any amount received. I took bank mini statement which clearly shows amount deducted. I emailed myntra and attached snap of mini statement and screenshot of sms. I have written 2 emails they respond...
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2
2001Emma
from Delhi, Delhi
Oct 5, 2019
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product is showing delivered but I never received it

Address: Dilshad Colony, B-1,SF-1, New Delhi, Delhi, 110095
Website: Myntra.com

Myntra is showing that the item i ordered was deliver on 27/09/2019 but i never received the product. At that time my phone was switched off and no one was at home, so when i disputed the same with myntra they assured me that they will investigate and then get back to me. Next day, a delivery agent comes to my door and confirms if i raised the dispute and informs me that he was the same agent who delivered the product. When i asked him where...
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W
Wolf TheKing
from Jowai, Meghalaya
Oct 5, 2019
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receive defective product, return product quality check failed.

Address: Tpep Pale Jowai, 793150

Return id - [protected]
Product id[protected]-4266003
I purchased nike air force one size 6 from myntra on the 16th september 2019 by sbi debit card, when i received the product it was already opened, the box was not original nike box, it was a simple cardboard box, there were no nike tags on the shoes and no paper wrapper, just the shoes and the carboard box, it looks suspicious, so i immediately file a return and i also...
+1 photos
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R
Ritika2504
from Gurgaon, Haryana
Oct 4, 2019
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myntra is fooling customers

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I am attaching the mail as it is that i have sent to myntra. They refuse to return my product as because i have clicked on some popup on there app through which the insider points were collected against the product. I was not even aware of these insider points the pop up appeared and by mistake i have clicked on it. Now as there is no solution that the product could be exchanged/returned, this insider point policy is i guess introduced to...
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S
selvester calmiano
from Mumbai, Maharashtra
Oct 4, 2019
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change in delivery address & champions rudeness order no: 1122068-6667320-6437701

Address: ShivAmruth Dham 3, 1, Thane, Maharashtra, 421301

I placed an order to a wrong address accidentally, i changed it through your application. Later i called your customer care, who was very rude and was not able to change the address. Asked me to call after sometime. Now the order is packed and cannot change the address to the correct location. As understanding the order is been placed to a wrong address, you should have kept it on hold and changed the address and then could have released...
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B
bharathh21
from Chennai, Tamil Nadu
Oct 4, 2019
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refund not issued

Address: 11/5,First main road,Second Cross street,Thiruvalluvar nagar, Chennai, Tamil Nadu, 600118

I have placed an order on myntra at 09/10/2019, the transaction got declined and the amount has been debited i called immidetely they said they will refund with 48hrs, post 48 hrs when they called they are saying the same thing and they are not providing a proper solution, i have made the payment through paypal and paypal says the refund is not yet initiated from mythra side, please help with the issue and come up with a proper solution...
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S
soniatumber
from Dehra Dun, Uttarakhand
Oct 4, 2019
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received product incomplete

Address: DEHRADUN, Dehradun, Uttarakhand, 248001
Website: Dehradun, UK

Dear sir/madam,
I ordered (Libas women pink block print kurta with salwar, product code: 8914999) on dated 30th sept.2019.
Yesterday (03oct2019), i received kurta only, but the salwar was missing.
I got disappointed from your service.
I would like to get complete the product, so help me out as i am a regular customer of myntra.
I am looking forward to you...
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