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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025

Complaints 1178

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38

Unresolved

1140

Bad 😕 It seems that OnePlus India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Oneplus company wala mera product le gaye the 20 din ho gye hai wapis nahi kar rhe hai

OnePlus Bud Pro (Battery Drainage Issue)

Green lines on my Oneplus 9R Phone screen due to Software update

Most useful reviews

OnePlus Buds repair

Don't buy OnePlus Nord - Poor products with pathetic aftersales, don't waste your money.

Oneplus android tv 40 inches Y1 screen replacement cost more than my bought price

Featured stories

Oneplus 7t damage due to company Software Update

Display issue on OnePlus 8T mobile

Order canceled by deliver partner no refund given

OnePlus India reviews & complaints page 13

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Address: Betma indore

The name is to big for know the brand. That's why I chose the product. But I'm never expected there service was so pathetic, so much misguiding by there executive, I'm frustrated with trying to contact with my problem but still I'm not getting any response from OnePlus till now. No one will reply after putting my complaint to different platforms like . ONEPLUS WEBSITE, SUPPORT CARE, WHATSAPP, these are officially platforms for contacting...

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Address: Jaisalmer

It is informed to you that I was purchased one plus led TV by using one plus mobile application I have confirm order with completely full payment prepaid when TV was delivered by Blue dart courier so I have called to one plus customer care for installation of led TV after submitted the request about installation they have provide me ticket ID 2G29-44255 with the reference I'd technician visit for installation of LED TV after unboxing LED...

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I place request to fix my in-warranty mobile phone nord 2 . Today on 30th, sep, 2022, I got call from servify, they asked me to pay 8300 approximately by saying the phone is damaged, However, I gave the intact phone . Either their courier partner or they themselves might have caused the damage to the phone .

Now, they are denying to fix the in warranty phone without the money .

Their onsite warranty policy is...

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Company name- one plus Type & Model- one plus 10t 5g Date of Purchase- to be updated by consumer Under Warranty-yes Amount Paid-55999 paid for extended warranty- 5999 IMEI No - [protected] extended plus accidental warranty name- one plus care overseas 600-800 complain- consumer purchased mobile from company. I need warranty code to activate accidental warranty but company not providing the activation code . I want the code to activate...

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Address: Nasib Niwas Pachhatti bodhgaya Gaya Bihar

We are complaining about display related issues of tv from 10 days to the customer service but the procedure is very slow and we have to complaint everyone which is very frustrating...

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And due to the problem I visited to OnePlus Authorized service center in Bengaluru actually i am from Andhra Pradesh but i am studying in Bengaluru that's why i went to this service center then they repaired it after few days and then they said from now onwards you would not face any problem by this mobile it's absolutely fine now. then after 10 days i am facing the same problem but due to completion of my exam i went back to my home town...

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Mobile number registered - [protected]
Name - Karthik K Murthy
Location - Bangalore

I have reported an issue tv not working on 10 sept and a technician was booked same-day, where it was found out that panel had to be replaced. Since the tv was under warranty the pannel request was approved on 12 sept and a TAT was provided as 5 to 7 working days.
Firstly unhappy with the customer service staff as I have...

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As I my mobile was stolen inside the bus. Can u please make the mobile secure or block its usage or help me find it as I'm a student.
Kindly do the needful
Thank you...

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I file a complaint regarding repair service of my oneplus u1s 50" on 6 September 2022.
I bought this tv on jan 22.
And it broke just after 8 months.
Next day engineer came and said motherboard is not working
Thankfully my tv is in warranty, otherwise they charge me 7k ruppees.
Now its 25 day of complain there is not any kind of support from oneplus india.
When i call to customer care they keep saying...

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I am using OnePlus 8t mobile. I faced display screen issue and visited nearest service center of one plus (seawood, grand Central, Navi Mumbai, Maharashtra).
The members in the service center said I have to submit my mobile phone for display changing and it will take 20 to 25 days to resolve my issue as the stock of display screens are not available.
I can understand if they don't have stock but they said the stock will come...

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Address: One plus service centre , VR MALL, ANNA NAGAR, CHENNAI, TAMILNADU.

I, anushree, submitted my phone(OnePlus 8T) to authorized one plus service centre at VR MALL, ANNA NAGAR for some display issues( single green line on screen). They said me to submit the phone and promised me that they will repair and return it in 7 days. On enquiring after 7 days they replied me that they dint recieve the new stock yet and it may take another 1 week. On calling them after 2 weeks they are now telling to wait till next month...

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Address: Pune

I am writing this in regards to OnePlus 10T 16gb ram latest launch phone, which i bought on launch date 09/05/2022.

Exactly after completing 19 days of regular use. Phone turned dead.
Very less use and unkownly it turned dead.
I went in service station I thought I should get replacement then an there however got to know it's out of 15days replacement warranty. Which I was not informed at the time of purchase.br...

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Address: 10/32A, Rasappa street, Pallipat road, Nagari-517590

Dear sir,

I have booked complaint one plus tv not powering on on may 2021. one of Technician from jeeves came and checked tv and asked rs. 200/- for service charge i had given. After one month he came back and changed pc board, at that time tv powered on but wifi not connected, that technician said, again you book complaint for this wifi problem then only this problem will rectified. Then he asked rs. 200/- for service charge,...

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Address: Patiala

Case ID:[protected] . I have submit complete before one month ego. But company was not resolved my complete. Then I call your coustomer care services ask for resolve my complete his ask me please wait 1-2 Day....

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Address: Gohana

Website: OnePlus care application

Firstly I have brought OnePlus earphone wireless bullets z2 on 6 August, after 20 days it's not working. Then, i have registered a service.

Then, after repaired i have received old or bad earphone or it's not working.

So, i have again registered service. Now my complaint is cancelled.

Because of physical demage but it's not my fault.

It's happened from OnePlus service centre.br...

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Address: Banglore

Product Failure, Mobiles is not working since it has been purchased, have been visiting service centers since 5 months no phone was rectified not even addressed . worst condition of customers services and nord series . it was clearly mention to till GM level in the company via mail and call session as the phone is in warranty period . but no phone has been rectified and even misbehaved by the customer service people.
i have purchased...

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Hi Team,
I Purchased a One Plus Nord CE 128GB 8 GB in April but after one month its switched off Automatically, i tried to switch on the phone but all in vain, so contacted to Service center situated at MGF Mega mall, MG Road, Gurgaon, after few days they called me and told that your phone Mother Board and Screen is dead and the phone is not repairable. Also firstly they told me that phone Screen is dead, then after few days they...

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Address: B-110,BHAVNATH SOC,CHANKYAPURI,GHATLODIA,AHMEDABAD

My neckband are not working two sided sound for the single side available so keep the immediately response for the change of my product...

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Address: thane

Very poor service of OnePlus. Two months after giving a complaint, the screen of the TV got damaged but there was no response from the OnePlus company....

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Address: CHENNAI

Website: oneplus.in

From 6th August 2022 i have not been using the phone. Its been more than 30 days. The phone getting issues & serviced. And since 25th august it is with customer service centre.

Taking into aspect of 1 year warranty of a phone - 365 days divided by 72000/- wherein per day phone warranty cost is - 197.25 /-

Taking into consideration with defects & service ( not able to use the phone ) 197.25*30 days = 5917.50 warranty...

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