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OnePlus India Complaints & Reviews

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Updated: Jan 27, 2025
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OnePlus India reviews & complaints page 14

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S
Safna SM
from Palakkad, Kerala
Sep 19, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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A green vertical line appeared on my phone screen

Address: HOUSE NUMBER 314, CHERICODE HOUSE, UPPUMPADAM, KINASSERY II, KANNADI II, PALAKKAD 678701

My phone was working really fine, not fell down, not fell on water. It was completely in good condition. Suddenly a green vertical line appeared on my phone screen and found that it was due to software updation from OS 11 to OS 12.1. Since it was not my fault requesting oneplus support to resolve my issue as soon as possible without any service change.

If i go any service center they are asking for display replacement and it...
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A
Anshul Kanwe
Sep 19, 2022
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TV U1S 50"

Address: OnePlus Delhi office

Purchased a TV from OnePlus on[protected] Now after 3 months of purchase the panel got lines and damaged it was manufacturing defect so asked customer care to replace it they took almost 15-20 days to replace that in around December 2021. Now again getting the same problem since 2 days again panel is damaged it is again a manufacturing defect don't know which parts company is using inside it. Now TV warranty is 1 year and panel warranty is...
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Mudit shrimal
from Vapi, Gujarat
Sep 18, 2022
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I'm complaining about green line on my screen without any doing damage to my phone

Address: 403 Suparshwanath apt near post office behind jain temple

Dear sir,
The screen has been showing a green line on my OnePlus 8T. I haven't done anything which has damaged my phone, i.e has not been fallen on ground or not pressure has been applied on screen. I am facing the lining problem on my phone. There has been problem in this series of phone Please make sure my problem has been solved ASAP. My phone is not in warranty and with the problem in current 8 plus series problem should be solved...
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T
Technical Bindass
Sep 17, 2022
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My tv still not repaired it's been 25 days now

I am ranvir.I filed complaint on 22nd Aug that my TV (32Y1) is not working. Next day engineer visited and told that its a panel problem. We will replace it in 7-10 days. Now its more than 25 days and nothing has been done. I have called one plus, they only have the solution that they have escalated it thrice. I can't wait anymore. I need my whole tv to be replaced or upgraded
My complaint id is IN05161TV[protected]...
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I am facing issue the after OS12 Update on screen suddenly green line...so many people facing this issue and i take my one plus 8T device in Thane service center.. and they said for diagnosis timing is 2 weeks... seriously? I am already bearing this green line issue from your side soo why me waiting such that time and advisor not clearly saying the solution..he said after 2 weeks in diagnosis he inform me for what the next step..i am not...
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Lawrence71
from Kolkata, West Bengal
Sep 16, 2022
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Repair of my Yseries oneplus tv which is not been done since july 2022

From last two months i am raising complaints through your consumer service (call) in order to get my television repaired as the display has stopped working within the warranty period itself. Then an executive visited and said that the part needs to change which they will place an order for once it is delivered then they will visit again and get the tv repaired. But the process has not been completed also i was been provided false assurance...
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N
Nikiagg
from Delhi, Delhi
Sep 16, 2022
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25 days of complaint and the issue is still not solved

I am nikita aggarwal.I filed complaint on 22nd Aug that my TV is not working. Next day engineer visited and told that its a panel problem. We will replace it in 7-10 days. Now its more than 25 days and nothing has been done. I have called one plus, they only have the solution that they have escalated it thrice. I can't wait anymore. I need my whole tv to be replaced or upgraded
My complaint id[protected]
New complaint id-...
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N
Nallasivam M
Sep 15, 2022
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Replacement product is not delivery

Address: 34,kasthuribagreammam(po), Kasthuriba school oppsit, Arachalur

I have claim oneplus warrenty in erode center, but its not delivery replacement product.
Service center get my product but not give new product...
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S
Sunilkr312
from Muzaffarpur, Bihar
Sep 13, 2022
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Worst service

Address: MUZAFFARPUR ,BIHAR

I have purchased oneplus nord 2 during october 2021 but in september one day screen of phone getting pink patch later on it covered whole screen without any physical damage, when visited to service center they told me that its not covered under one year warranty, hence have to pay charges to get it repaired accordingly i have deposited my handset to Authorised center muzaffarpur, Bihar on[protected] and they told me that phone will be repaired...
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C
chanchal Saxena
from Mumbai, Maharashtra
Sep 12, 2022
Resolved
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Promised services are not availed even after 2 months of complain

I purchased one plus tv last year, which got damaged in 9 months.I raised service complaint which is not resolved yet.my case id is[protected]...
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U
Ujju121
from JAMMU, Jammu and Kashmir
Sep 11, 2022
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One plus tv u1s

Product, s repair is delayed...
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S
Sonu840900
Sep 10, 2022
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Service nai de rahe tv kharab hone baad

INSI[protected] ye mra OnePlus tv ka complaint I'd h aur 2 month ho chuka h but koi update nai h itta kharab service hai OnePlus ka mjhe umeed na tha mai av consumer court me case krne ja raha...
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A
Abhigujjar.com
from Muzaffarnagar, Uttar Pradesh
Sep 9, 2022
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OnePlus mobile phone

Address: Shivpuri meerapur jansath muzaffarnagar 251315

My oneplus mobile automatically bend & version 12 proper work not proper.
i go to service center muzaffarnagar 4 times
But the service center people misbehaved with me Now I want action against service center and help me
Please.
Now I consumer court complaint file
My contact number = [protected]
My name is Abhishek bansal

Thankyou OnePlus team...
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P
Prasanth K.
Sep 9, 2022
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TV panel get damaged

Address: 46, High Grounds, Sampangi Rama Nagar, Bengaluru, Karnataka 560001

I Bought oneplus tv from amazon on[protected].
my tv panel got damaged on[protected] and it is under warrenty and not yet replaced.
but after replacement i want the warrenty for only tv panel for 2 years from the date of repair because tv panel will get damaged after 1 year from the time on replacement....
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S
skmdgouse
Sep 9, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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OnePlus Service Engineer Damaged my TV and pushed blame on me

Website: www.oneplus.in

Case ID[protected] This is a ridiculous and cheap trick from the oneplus support team. We logged complaint on 9th July as the 32inch Oneplus TV we have is taking more than a minute time to turn ON and when the TV is running the TV screen turns Black abruptly for a few seconds and display comes to normal automatically. These are the two issues we had and there was no physical damage and the TV is under WARRANTY

After your...
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C
chanchal Saxena
from Mumbai, Maharashtra
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Resolved
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Promised services are not availed even after 4 months of depositing money

I purchased one plus tv last year in October which got damage in July 2022.I raised complaint many times but even after 2 months they are saying that we are working hard to resolve....
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A
Anirudha singh shekhawat
from Sikar, Rajasthan
Sep 7, 2022
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Installation of TV

I have purchase oneplus tv on[protected] from Amazon. But Amazon didn't installation of TV and give me denial letter then I contacted with OnePlus they ask me wait for 24-48 hours then our back up team contact you but didn't contact me.i have call many times regards tv instalation but they doesn't solve my issue. I am totally frustrated with OnePlus. I promise myself I can't buy in future any product of OnePlus ....
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Please help i cant to pay for display in 4 months.
I changed the display because i dropped it in april. I changed it in nearby shop.
Now same problem my display is flickering same issue. Repair shop said i cant claim warranty. I didnt even drop the phone.
This is worst i bought this phone for 30k i cant spend another 30k on same phone its not even 2years i bought this phone.
Kindly help me in servicing my phone...
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L
lko_jais
Sep 7, 2022
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Oneplus y1s

I am facing oneplus TV screen issue from past 25 days and raised the complaint with one plus support team on 15 August 2022

I have followed up more than 20 times and support team escalated this issue multiple times but didn't get any response.
I am so frustrated with the OnePlus Service. My TV is under warranty. No Help is being provided/I called oneplus voice support every time they say your issue is escalated within...
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R
rrraj5690
from Arwal, Bihar
Sep 6, 2022
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Order not received and not refund my payment

Website: Oneplus.in

I ordered a oneplus mobile order id M[protected] which I have not received the payment yet and this order has not been delivered to me. The order has been returned and I haven't received the money yet....
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