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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
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9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 22

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P
Partik Khehra
from Dhariwal, Punjab
Nov 30, 2017
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conductor mislead passengers towards a different destination

Sir,
This is to inform you that i was travelling from chandigarh to amritsar on 30/11/2017. The timing of bus was 2:00 pm from isbt sector 43 chandigarh.
The bus (Pb29 h 9880) which i was going to board was facing me from back side. So i asked the conductor if it will go to jalandhar to which he replied yes but the bus in actual was going to moga.
Later the conductor who was cutting tickets was replaced with a new...
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Amrit Garcha
from Mohali, Punjab
Nov 7, 2017
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misbehave and harassment

Address: Sangrur, Punjab, 148021

Sir, dis is the incident of 07-nov-2017 evening time. Conductor hawks for ahmedgarh station bt the drvr nd cndctr stopped bs @ dehlon stand. Nd asked us to occupied the other bus which was reached dehlon after some time. The drvr jump frm the bus nd not seen any where lyk a invisible man. There is olso a girl passenger, the time of night. But conductor haras me when i put him a ques. That y he hawk for ahmedgarh if the bus is not going to...
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V
Vimal Pundir
from Hamirpur, Himachal Pradesh
Nov 5, 2017
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misbehaviour of conductor and driver

Every monday conductor misbehave with students who have student passes and conductor gave clearly instructions to the driver not to stop bus at respective stops.
On monday following busses were not stopped or not picked up the students who have student passes:-
1.) pb-05v-9449
2.) pb-30r-2534
3.) pb-30r-0296
In between 8 a. M to 9:15 a. M at jamalpur and veer palace.
Daily we missed our classes due...
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V
Vinay Dutt
from Ludhiana, Punjab
Oct 31, 2017
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misbehave by ticket supervisor

Address: Chandigarh, Punjab, 160055

It is ver same full that how a public servent not giveing ticke after any requests. And use abouse language that i didn't care any one go and complain anywhere. I don't give ticket to u. It is the insident of friday 27/10/17 bus no is 12 149. After requests of other passengers also but these person not give me tickets. He harass me so much. It is first time bad experience with punjab roadways. I want to take corrective action on such personbr...
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P
Preet Gagan
from Mohali, Punjab
Oct 19, 2017
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complaint about bus conductor

Address: Chandigarh, Chandigarh, 140301
Website: Punbus

Gudevening sir
Bus no was pb65 aa 8646 i ws trvling in this bus by 12pm to 1:40pm chandigarh to ludhiana today 19th oct 2017 nd i hv complaint against bus conductor who ws miss bhaving with pssengers he was so rude to evryone plzz its request jst teach him how to talk with pssengers even there ws lots of bus stops whr usualy buses stop bt he didnt he jst ruling by his own
Thank you
Gaganpreet kaur...
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T
Train Gill
from Chandigarh, Chandigarh
Oct 15, 2017
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driver did not dropped me at right place

Address: Kapurthala, Punjab, 144401

Sir i had started my journey from chandigarh. I had taken the ticket from chandigarh to jalandhar, but before starting my journey i asked conductor that they will drop me at lovely professional university. At that time conductor said yes, but when i reached lpu, phagwara they did not stop there. I requested driver also but he denied. He told me rudely that we will drop you at ramamandi. The behaviour of driver was so disgusting at that time....
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deepakgarg0022
from Hoshiarpur, Punjab
Oct 11, 2017
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non refund of ticket fare

I have booked my ticket for[protected] and the ticket was also confirmed.
But next day i got the mail that my ticket has been cancelled as bus route has been cancelled.
Till now i have not received my refund back.
Please refund the money asap.
Details are below:
Ticket no:[protected]
From - delhi to ludhiana
Pnt:[protected]
Amount: rs734...
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S
singhharjit
from Bareilly, Uttar Pradesh
Sep 21, 2017
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complaint pb 06k 9501

Address: Pathankot, Punjab, 145001

Sir i everyday go to college in punjab roadway bus. I have bus pass punjab roadway bus which i attach. Today i return to home i sit punjab roadway bus then i show my bus pass they are refused to accept my bus pass without any reason then i refused to gave him money for ticket and tell him i complain you then they told ""ja kr de apa ni darde"" and telling me for money 💰 i sit from dinanagar and go pathankot. He cut me ticket kanwa to pathankot.br...
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S
skybrel
from Fazilka, Punjab
Sep 14, 2017
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about punjab roadways bus driver and conductor.

Address: 152023

Dear sir /madam

I am from village mamdot, distt ferozepur, punjab (152023). Here in this complaint i am talking about village bus service of roadways and also talk about their behaviour..

So i am a employee and i goes daily to my work from my village mamdot to ferozepur at 8:05 am by punjab roadways bus/punbus but from past few days punjab roadways bus driver and conductor are not coming due to which many employees...
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N
nagpalankit16@gmail.com
from Delhi, Delhi
Sep 9, 2017
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no refund given

Address: New Delhi, Delhi, 110040
Website: www.punbusonline.com

I booked Tickets From Chandigarh To Delhi on 16-Jun-2017 for 3 passengers for Which I Paid Rs. 1767. (PNR-PNR:[protected] Booked at 12.30 Pm.
But due to sudden Change In plan I Cancelled the ticket after 1 hour(Time of Cancellation - 1.30 Pm) & as per their policy for Cancellation made before 4-8 Hours before the Journey Time, Only 20rs per ticket to be deducted.
But I Had not received any refund from them.
I mailed...
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K
kaur995
from Jalandhar, Punjab
Aug 30, 2017
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about bus passes

Address: Jalandhar, Punjab
Website: punjab roadways

Hello sir... We all know that government providing us a great facilities and we are thankful for that but i m not satisfied with the people working under the government in a roadways buses. They people always treat badly with those having the bus passes... Why?? Are they have any right to behave like this?
This is really a non - tolerate thing. Even today a conductor fought with a girl having a bus pass and he even
Said her...
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B
Balwinder singh6
from Chandigarh, Chandigarh
Aug 23, 2017
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handicap pass denied by conductor

Address: Jalandhar, Punjab

Dear sir,
Today i am going to delhi from jalandhar bus stand. When i sit in bus punjab roadways conductor looked my bus pass. And he said it is not allowed to free travelling for handicap person. I have valid bus pass. I am 100% bus handicapped. Please look this matter carefully. Bus no pb08cx9427 conductor name variender singh. He told
Thanks
Balwinder singh...
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R
rajindera
from Karnal, Haryana
Jul 31, 2017
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complaint against conductor punbus

Address: New Delhi, Delhi
Website: www.punbusonline.com

Please note i have picked a pun bus no pb 06v 7029 from isbt kashmiri gate, new delhi at 4.40pm on 9.07.2017 (Sunday) for karnal.

When i gave amt rs 115/- as a fair for karnal, conductor refused to give the ticket and said that we can't pick the local passanger for karnal and forced me to get down from the bus. although 15 to 20% seats were empty.

I have requested him to give ticket for many times but...
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R
Rajpandey28
from Bathinda, Punjab
Jul 19, 2017
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wasted time in travel

Address: Ludhiana, Punjab, 141003
Website: www.punjabroadways.gov.in

Hi team,

I and my brother traveled in bus from delhi to ludhiana on date 17/07/2017 in bus number pb02bu9754, but before 10 min way to ambala cantt station, they stop there bus on a private dhaba where do their free dinner as a fix commission on that dhaba instead of, to stop their bus on that place and the dhaba owner charged unwanted charges for their serving meals and both the driver & well known about that issue, so i...
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G
gurnaad virdi
from Delhi, Delhi
Jul 17, 2017
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driving rashly

Address: 147001
Website: www.punbus.in

Sir,
In morning on nabha road, this bus numbered pb11bk6259 was driven rashly and was about to hit my car from rearside. I asked driver to drive smoothly but the conductor started arguing and spoke in abusive language. I tried to inquire about the name of driver and conductor they refused to convey the same and told me to do what ever i could. Therefore it's my humble request to please check these kind of rash drivers as there are...
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A
anki729
from Hisar, Haryana
Jul 12, 2017
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Irresponsible bus conductor of mercedes punbus from chandigarh to amritsar at 5/7/2017

Address: Amritsar, Punjab, 143001
Website: PUN BUS

Sir,
With due respect i beg to say that i boarded above mentioned bus from chandigarh, and got a ticket of 525/-. On reaching jalandhar, i asked bus conductor to give me balance amount. "he used very bad language and passed vulgar remarks. Moreover he started mocking of me with other passengers. This irk my sentiments in the presence of other passengers".
Please take stern action against bus conductor of such expensive travelling...
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P
Pk67
from Amritsar, Punjab
Jun 14, 2017
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Student bus pass not accepted by bus conductor

Address: Ludhiana, Punjab, 141015
Website: www.consumercomplaints.in/new_complaint

Respectable sir.
I want to complaint agianst punjab roadways bus counductor. Today morning
When me and my frnds reached at samrala chock to take the bus. A bus counder refused to accept student pass. He said buss pass student not sit.. Caan i know the reason sir...
Can we not paid for pass...???
Bus no... Pb 46 w9306... And counductor has long silky hair.....
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S
Sheetalrai
from Gurgaon, Haryana
Jun 12, 2017
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Non arrival of buses in time

Address: Fazilka, Punjab, 152123

Sir, there is no proper bus timings from ferozepur to fazilka. If one day a bus is arriving at 5:00pm then the very next day same will arrive at 6:30. There is also no private service on same route. So public is suffering it daily for so long. After coming back from offices we have to wait daily atleast 1 hr and that is so critical for ladies. Please resolve the issue at earliest....
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A
abhykapoor1993
from Bengaluru, Karnataka
May 28, 2017
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Not appropriate service

Address: Amritsar, Punjab, 143001

A Horrible incident... I was traveling from Chandigarh to Amritsar. Firstly i took punbus from 43 sector it was an ordinary bus after reaching at jalandhar, due to 40°c i thought to take punbus that has AC in it, It was really horrible experience, bus condition was pathetic even paid 30-40 more for the AC service yet ac was not working. After that we complaint the conductor then he said this is like this only and i asked for the refund and...
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S
Sutikshan Vatish
from Samalkha, Haryana
May 16, 2017
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Rash driving

Address: Jalandhar, Punjab, 144001

The driver of this bus is very unprofessional and overspeeding. There are about 20 passengers in the bus right now and he is risking the life of all the passengers.

From my trip from jalandhar to moga, he was about to hit the other vehicles thrice. Doing wrong n risky overtakes. Don't know how he cleared the driving test.

Its a kind request to the authorities to take some action against such risky drivers.br...
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