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Red Bus Complaints & Reviews

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Last updated May 20, 2024
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Red Bus reviews & complaints page 8

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I
Ishwar harbade
Apr 15, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Not get charging point as specified in redbus travels site.

I have booked one bus dashmesh travels from nagpur to pune vus redbus website. On website it's clearly mentioned about charging point still bus driver says charging not available. My phone was about to dead very very poor and irritating service. My money gone in vain and second one is I have booked lower 29 seat which shows lower on website and after coming to bus the bus drivers says it's upper one not lower why this type of problem occur...
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D
Divya Rajalakshmi
from Tirupur, Tamil Nadu
Apr 15, 2023
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Bus brokedown

Address:Tirupur
Website:m.redbus.com

I booked bus for tirupur to Chennai on 5th of February 2023 ( national travels) through redbus app. My bus got brokedown after travelling around 60kms near bhavani. Immediately raised concern in red bus. They are reluctant. Waited alone in the road for 3 hrs from 11.30 to 2am. Travels didn't arrange alternate bus nor helped me to reach back home by arranging cab. mechanic saw the bus and said it will easily take 5 to 6 hrs to repair.. since...
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S
Sunil11Kumar41
from anantapur, Andhra Pradesh
Apr 15, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Bus arrival and depart timings are mentioned incorrectly

We booked a bus from redbus from tirupati to gooty for journey date[protected]. Bus should depart from tirupati at 9:30pm as per the redbus timings. But the actual APSRTC timings are different, bust departed from tirupati at 11:30pm, which is two hours lately. Because of the incorrect information provided by redbus, we faced issue and waited for 2 hours. This inconvenience is not acceptable, take action....
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S
sahibaa sharma
Apr 14, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Shri Balaji travels delhi

Address:Mori gate Shri Balaji travels

14 April 2023 sahibaa sharma seat no L 4 for delhi to jodhpur fraud bus services .roadway are bettr thn them.i want to my money refund .also fax transport service written complaint to them...
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J
Jps120423
from Patna, Bihar
Apr 12, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Cheating in the name of advance booking of bus

Website:s.redbus.com/94vixvv

Yesterday, I had got booked two seats in the name of Sh.Shiv Narain Singh and Sh. Ranjeet Singh for travel from Delhi to Darbhanga. My family members were already on the way to catch the bus for travel today at 14:00pm, however, I received message through whatsapp that my bus has been cancelled.

This is not fair. This is cheating and my family has suffered a lot in such scorch summer time. Despite knowing the fact that a very...
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N
Noor Aftarun
Apr 12, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Poor condition of the Bus

The bus I am travelling right now is not at all in a good condition. The seats are very poor and the seats which I have booked are really not in a way to seat on. This was really unexpected. It would be appreciated if redBus would return my money back so that I can take some other bus. I still have more than 300 kms to cover.
It’s very urgent. Please look into the matter soon.
Bus name : Shree Ram Travels
Bus number:...
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M
Muditm1996
Apr 11, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Leaving the passenger at different destination.

My brother booked a ticket for me from Indore to Bundi through Redbus via the HDFC Smartbuy platform. The ticket destination was Bundi, so it was supposed to drop me at Bundi, but when we reached Kota they said the bus
did not go further. It was around 05:30 am so the travels office (Navrang
Travels) was also closed. Therefore, I had to take another bus to Bundi.

The message that I received for the trip:
Dear...
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S
Sajit Sagar
from Bengaluru, Karnataka
Apr 11, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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Redbus Ticket No - TS5646820431 PNR No - TS230407204503265641KEAS

Hi,
My name is Sajit Sagar and I had booked 2 AC Sleeper tickets for me and my wife through redbus for travel from Vijayawada to Bengaluru on 08/03/2023 in KKaveri travels, Ticket No - TS[protected], PNR No - TS[protected]KEAS. As per the itinerary the bus had to leave Vijayawada at 21:30 hours and reach Bengaluru the next day 09/03/2023 @ 08:55 hours. We boarded the bus from the origin boarding point and the bus left. Everything...
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Sajit Sagar
from Bengaluru, Karnataka
Apr 11, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Redbus Ticket No - TS5646820431

Website:m.redbus.in

Hi,
My name is Sajit Sagar and I had booked 2 AC Sleeper tickets for me and my wife through redbus for travel from Vijayawada to Bengaluru on 08/03/2023 in KKaveri travels. As per the itinerary the bus had to leave Vijayawada at 21:30 hours and reach Bengaluru the next day 09/03/2023 @ 08:55 hours. We boarded the bus from the origin boarding point and the bus left. Everything was well till 01:00 hours at midnight when the bus stopped...
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B
Bal321
from Thiruvarur, Tamil Nadu
Apr 10, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Cheating policy

I want to cancel my ticket booking the agent said can't cancel your ticket as per operatorpolicy
Pnr 14204
Ticket no Ts[protected]
I want to cancel my ticket
Refund my money...
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G
Ganesh SR
Apr 10, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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High price

The bus cost is too high in these days in red bus and all travels associated with red bus.
Please check this and take action on this and reduce the price pls...
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G
Ganesh SR
Apr 10, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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High price

The red bus cost is too high in these days for all cities in Tamilnadu and other states too .
Please check this and take action on these travels and red bus .
Please reduce the price...
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N
NeenaJohn
from COIMBATORE, Tamil Nadu
Apr 10, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Not able to cancel rescheduled ticket

I had booked a ticket to Ernakulam from Pondicherry and return. The ticket was rescheduled for 26 and 28 April I am working in a medical college and cannot travel now. I tried to cancel and I am not able to do it please do the needful....
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V
Apr 10, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Improper chart details

Address:5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008.
Website:Www.redbus.com

My self vipin travelling from trivandrum to ramanattukara on 09/04/2023 . I have booked ticket via red bus on A1 travels and have paid 945 rs for the same .The bus operators checked ma details and then only i have entered the bus .In midway one female passenger came near to my seat and she informed the bus operator that my seat was also booked for the female passenger .From my belief i didnot get any information about the fact that it was...
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Syeda Tabassum Tasfia
Apr 9, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Regarding Refund for Cancelled Bus Reservation

Dear Redbus Customer Support Team,
I am writing this email to express my disappointment and frustration regarding the refund for a cancelled bus reservation. On 26/03/2023, I booked a bus ticket with Ticket No. TS4S3446113 with PNR 48D652RZ for a journey from Guwahati (Beltola Charali) to Dibrugarh on the same day at 7.15 PM. The bus was confirmed by PRAGNYA (UNDER ASTC) via Redbus.
However, I was informed by the driver on...
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A
Ashi946
Apr 7, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Denial of booking

I'm extremely unhappy with redbus service. i had made an booking earlier in the day for a family trip, booked a tempo traveller to Mysore for 7th April 6:00 AM till 7th April 11:45 pm. I received a call from one of the redbus executive who said she can make the booking till 8th April 5:30 Am at same price as I have paid for night Bata for driver but however it was no use for me but since it was offered i told ok and she was the one who made...
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V
Venkata Ajay
Apr 4, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Sribalaji travels staff behaving rudely and talking bad words

Hi,
I had booked the bus at 4th March 2023 and the timings are 22.50 to 5.30, in red bus portal the onboarding point is nizampet more super market, but sri balaji transport person said me to change my boarding point and tell me to stay on opposite of the more super market I had agreed for that when I had come to the boarding point suddenly again they said me to come 8 metro pillars forward to miyapur, Already I am tired with my work...
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Venkata Ajay
Apr 4, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Sribalaji travels staff behaving rudely and talking bad words

Address:Jntu metro station

I had booked the bus at 4th march 2023 and the timings are 22.50
But they said me to come early at the boarding point.
Eventhough boarding point they had changed I had agreed for that place and I went there and waited for few minutes, but again they had said me to come another place which I am already tired by doing some of office stuff.
The Sri balaji transports one of the staff he's behaving rudely and using some really...
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V
Vijay_BLR
from Chennai, Tamil Nadu
Apr 4, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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Mental and Financial torture from NATIONAL TRAVELS

Traveled on 31.03.2023 from Hyderabad to Bengaluru on ticket number is TS4X65042471 bought via REDBUS.

Due to the bus operator's torture, I went through huge mental turmoil and lost money and mental peace. After failing to get any results from RED BUS CUSTOMER SERVICE despite raising multiple complaints, I am reaching out this you.

I have al the additional costs that I incurred and the call recording with the...
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N
narendrapatel445
Apr 1, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Very bad service of mb travel indore

Address:Malthone
Website:Mb travel lalitpur to Indore bus service

Your booking is confirmed For 1 seats booked for Malthone-Indore, 01-Apr at 08:45 PM, Seat No.P2, PNR No.[protected], AMOUNT 525 Boarding :M b travels bina road bus stan, [protected] [protected], - M B Travels - MANTIS
They are told me for cancellation of my tickets and they are send me in another bus and not give me seat for sitting I'm very worst experience in this journey
Please help me...
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