Claimed

Red Bus Complaints & Reviews

3.4
Last updated May 20, 2024
Complaints 3905
Resolved
2490
Unresolved
1415
Quick Links
Statistics
Share
Contacts

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Red Bus reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nagendravarma datla
Jun 6, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For providing improper information and wrong information

Address:F2 venkateswara nilayam, sivalayam street, jammu narayanapuram vizianagaram

Dear sir,

I have booked bus ticket for my uncle on 05.06.2023..

the ticket details are

Traveller name : narayanaraju
Date of journey : 06.06.2023
Seat no : R8
Ticket no : TS[protected]
Boarding: Vizianagaram
To : Taadepalligoodem
Boarding time: 8.15pm
Travels name : sri venkataramana travels

Dear Narayanaraju,
Your travel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Choudhary 122
Jun 3, 2023
Jul 12, 2023
This thread was updated on Jul 12, 2023
Report
Copy

Laxmi travellers staff worst service

We were travelling from pali too vashi we caught the bus at 3:00 pm from pali The Ac in the bus was not working from the night and the time for the bus to drop the passenger was 10:05 AM but it dropped at 6:00pm driver using abusive language and talking rudely i tried to reach the laxmi travellers jodhpur head office but no response from their so please help me my ticket for one double sleeper costed 2000...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swatiredbuscomp19
from Orai, Uttar Pradesh
Jun 2, 2023
Jul 12, 2023
This thread was updated on Jul 12, 2023
Report
Copy

Overcharged for luggage

Unreasonable price by redbus. I boarded the bus on 02/06/23 from Indore to Durg. I've extra luggage. 2 of which was pre booked but becoz the tocket is not showing any booking for the luggage the Mahendra travels has charged Rs 250 for each luggage which is too much for a bus to charge like this as the site is showing rs 40 for extra luggage . That too i ve travelled with those baggage by adjusting them on my seat. Even tickets are over priced...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Piyush6482
Jun 1, 2023
Jul 11, 2023
This thread was updated on Jul 11, 2023
Report
Copy

Missing Cashback Amount Post Journey

I booked a bus ticket through the Redbus platform for a journey from Dabwali (Haryana) to Jaipur (Rajasthan). The booking details are as follows:

Name: Piyush Suthar
Ticket Number: TS6K73694646
Journey Date: May 21, 2023

According to cashback offer I didn't received any cashback amount in wallet. I fulfilled all the necessary requirements to be eligible for the cashback. However, despite completing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh Mapara
from Mumbai, Maharashtra
May 28, 2023
Jun 17, 2023
This thread was updated on Jun 17, 2023
Report
Copy

No support on bus cancellation from Redbus and the bus provider

Website:m.redbus.in

I had booked two tickets from Amravati to Nagpur for 23rd May 2023. On reaching Amravati Bus Stand I was informed that the bus is cancelled due to AC failure, I raised a complaint to redbus and they asked me to contact MSRTC bus stand office. Now when I asked them for resolution and refund they said I should take any other bus to travel further on my own and no refunds will be done my MSRTC. Nonetheless, I had to board flight from Nagpur...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
May 27, 2023
Jun 6, 2023
This thread was updated on Jun 6, 2023
Report
Copy

I want to do money transfer from redbus wallet to my bank account

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
May 23, 2023
Jun 6, 2023
This thread was updated on Jun 6, 2023
Report
Copy

I want to do money transfer from redbus wallet to my bank account

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account.

My mail- [protected]@gmail.com
Ticket...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
N
Naveengoudar
from Bengaluru, Karnataka
May 23, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Missing REdbus ticket

Address:Anupama Boys PG near Ayyappa Society Road

Hi

I have missed my GST invoice of my travelling on 7th of march 2023. so kindly resend GST invoice to my registered mail id ([protected]@gmail.com) travelling history
Ticket no:TS[protected]
FROM: AMEERPETH HYDERABAD
TO:BANGALORE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Adhivakta2007
from Hyderabad, Telangana
May 21, 2023
May 24, 2023
This thread was updated on May 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency of service and misleading of passengers

Hi
I want to submit that I booked four berth vide ticket no. TS6G27894087 & Pnr no. TS[protected]UDMY/293754/Durg - Patna, from Raipur to Patna and got allotted LB03, 04, 05'06 after paying a hefty and unreasonable price by redbus. I boarded the bus on 19/05/23 from Raipur bus stand and bus was for Patna Danapur. When bus came it was very dirty and interiors was in delaphidated conditions from which I got injured as well.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
realaayushsharma
May 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money from amazon pay got debited but it didnt show booked ticket on red bus

My money from amazon pay got debited but it didnt show booked ticket on red bus. Please either book my ticket or refund it asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonu@babu
from Lucknow, Uttar Pradesh
May 19, 2023
May 24, 2023
This thread was updated on May 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad services for customer

I booked a ticket from Lucknow to khatushyam with PNR 517924&518875
From Red bus and traveling partner was anshi Raj travels.travel date[protected]. the bus was already started with 3 hours delayed from source point and left us before 200 Km from khatushyam.asked to travel rest distance with own expenses, we are very disappointed, we need our refund amount please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rushi Dhumale
May 18, 2023
May 23, 2023
This thread was updated on May 23, 2023
Report
Copy

I need a GST Invoice for my trip

I did fill my travel relayed all info & GST detail but i didnt received the GST Invoice. I need this to claim my travel expenses, please do the needful ASAP.

MY TRAVEL ticke no- TS6A52724057
PNR:[protected] Trip Code: 95016...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
May 15, 2023
May 24, 2023
This thread was updated on May 24, 2023
Report
Copy

Amount deducted twice

Address:Bangalore

I booked ticket amt got deducted but ticket was not booked. . Again I booked & ticket got booked. . I need a refund of first amount which got deducted where ticket was not booked. ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I booked a confirmed ticket CITY CONNECT EXPRESS using the red bus app from Delhi to Dehradun on 4th May 2023. I was standing there at the boarding place right from 10:30 pm and the boarding time was 11:35 pm. But the bus operator didn't even call me when the bus arrived or not, I didn't know about that, because after booking the tickets, I didn't receive the message regarding the bus number.
Also when I called the bus operator who...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I booked a bus from redbus app and the driver doesn't inform me about his location of getting delay of bus by more than 1.5 hours and he informs me before 10 min then how can I board the bus and I cannot board the bus, So I request you to kindly provide the refund
Bus Name - K.N Nehra Travels
Route- Delhi - Gkp
Date of journey[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani Raaj
from Mumbai, Maharashtra
May 12, 2023
Report
Copy

Worst bus service & Changed bus from Ravina to Bharathi Travels.

Address:Plot No:13, VGP Unity City

I have booked my ticket (TS[protected]-Maniraj P-Seat no:A) from Chitradurga bypass to Coimbatore on 11.05.2023 through Ravina Travels. The bus time is 03:10pm from Chitradurga bypass. The bus got delayed for 04:30 Hrs and the have informed to me @ 03:15pm only. Finally the bus has came @ 07:30pm at location. They have inter changed the vehicle from Ravina Travels to Bharathi Travels @ 11:45pm at Bangalore Majestic bus stand. Bharathi Travels...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mani Raaj
from Mumbai, Maharashtra
May 12, 2023
May 26, 2023
This thread was updated on May 26, 2023
Report
Copy

Worst bus service & Changed bus from Ravina to Bharathi Travels.

Address:Plot No:13, VGP Unity City

I have booked my ticket (TS[protected]) from Chitradurga Bypass to Coimbatore on 11.05.2023 @ Rs.4213.95. The bus got delayed up to 4:30 Hrs and they informed to me at the last minute of departure time (03:10pm). The bus came at my location @ 07:30pm only. And also they have interchanged the bus from Ravina Travels to Bharathi Travels at Bangalore Majestic bus stand on same day mid night 11:45pm. Bharathi Travels guy insulting Ravina Travels...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ayanagrawal
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
Report
Copy

Complaint and Request for Refund due to Poor Service on 11th May 2022

Ticket ID: 687DPQ26
PNR:[protected]

I am writing to express my deep dissatisfaction with the poor service I experienced during my recent bus journey booked through RedBus. I would like to bring to your attention the multiple issues I encountered, which not only caused great inconvenience but also affected my health during the trip.

1. Unbearable Discomfort and Lack of Assistance:
Upon boarding...
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
B Sai Sasank
from Visakhapatnam, Andhra Pradesh
May 12, 2023
May 13, 2023
This thread was updated on May 13, 2023
Report
Copy

Seats allocated in a different bus

I've a booked seats in a bus which picks up at 3:15pm on 12th May at the pickup point, but was allocated seats in a different bus which reached the pickup point at 00:15am on 12th May. The seats were booked for elderly passengers who had to travel on priority. There is no proper channel to connect with the customer care executive and was unable to cancel the tickets as well....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ranjith\'
May 11, 2023
May 13, 2023
This thread was updated on May 13, 2023
Report
Copy

Booked seat not allotted

Address:Varthur Hobli, Ward No: 74, Bengaluru, Karnataka - 560008
Website:redbus.in

I booked U5 but someone occupied the seat already. They gave me U3 instead where the blankets are already used by someone. Curtain rods and led boards are not screwed and they used tape and ropes and it looks like it may fall down anytime. Bus was scheduled for 4.45 AM at Madiwala and it came to pick me at 6.30 to Madiwala. They were keep stopping the bus to fill the vacant seats. They were never worried about the onboarded passengers and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy