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Red Bus Complaints & Reviews

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Updated: Jan 7, 2025
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K
Kamya_Singh
from Indore, Madhya Pradesh
Sep 15, 2023
Sep 18, 2023
This thread was updated on Sep 18, 2023
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Refund completed but amount not received

Hello,
I had booked a ticket from Indore to Mumbai and paid for the same using Paytm UPI, I had to cancel that trip and so I asked for a refund of the ticket. The refund was Initiated and Completed but I did not receive thee money.
The message said "The refund of [Amount] has been successfully credited to your Add UPI account" because of the Add UPI in the message instead of my UPI account I think the transaction might have...
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V
vc Mani
Sep 7, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Trip Cancelled Without intimation

Sam tourist bus cancel reservation with out intimation
Date : 07/09/2023 01:00 AM
Trip : Dharmapuri to Kodikannal
so we face big issue in family...
return Trip Booked sam Tourist on 08/09/2023 cancelled and Rs 300 /- Charged

TSA[protected]...
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H
Hari Trails
Sep 4, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Ticket not booked but payment duly debited to my account

Address: Rishikesh

I noticed that a payment was debited from my account, but unfortunately the bus ticket purchase failed....
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S
sel87mca
from karaikudi, Tamil Nadu
Sep 4, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Refund not received for cancelled ticket

Address: 128/1, Karaikudi - 630002

Bus ticked has been booked for 13 Aug 2023, but the bus has been cancelled, still i did not receive the amount refund, the Ticket ID are : 982ZRGGS, 982KZHX6, 98Y48JZK. Kindly check and refund the amount as soon as possible....
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P
parshvie
from Jaipur, Rajasthan
Aug 31, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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The money has been deducted twice

I have tried to book a ticket and money got deducted but booking was not processed again i have tried to book the ticket. I got the booking but the amount was deducted twice as i have uploaded images below. I want to know how much time will it take to get the amount back....
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S
Satya Anna
from Hyderabad, Telangana
Aug 29, 2023
Sep 19, 2023
This thread was updated on Sep 19, 2023
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Non Arrival of Booked bus even after 2.30 hrs of departure

Dear Red bus team,

This is to bring to your kind notice that I booked online tickets through Red bus.com on 23 Aug 2023 to attend marriage of my Brother which was on 25.08.23. I had to travel from Miyapur Location (Hyderabad) to Visakhapatnam for travel Journey 24/08/2023.
The Ticket was confirmed and I got the message of Ticket bearing No.TS9M22336400 and the Travels Name :True Yatra Bus Service for seat No.14 but...
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A
Ananya Dan
Aug 25, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Irrelevant Calls

Address: Bengaluru

This is to notify that one of my friends from whose number the booking was made has been harassed repeatedly with various numbers after the travel. This is an obnoxious act made from the company irrespective of many bookings made previously. the last 4 digits of the TIN no. is 2772 and keeping the privacy, I'm providing the email id for further queries and issues, contact here - [protected]@gmail.com. This is a warning of registering a complaint,...
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V
vikas947c
from Chandigarh, Chandigarh
Aug 23, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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I need GST invoice for my ticket TS6Z13802820 and PNR is 162250865

Address: Dolphin Travel House, Aurangabad
Website: www.redbus.in/Home/GetMyInfo

I was travelled from Aurangabad to Wakad on 03/06/2023 10PM R.S. 1452/-by Dolphin travel house (108) Aurangabad. I booked my ticket from REDBUS APP. REDBUS ticket did not have GST INVOICE.
REDBUS told me ask BUS OPERATORS and then BUS OPERATOR telling me to call REDBUS. I am tired calling both sides. I am providing tickets. Please find attachments.

Thank You,
VIKAS SINGH...
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S
Sheenigami
Aug 20, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Ticket not booked but payment duly credited to redbus

Dear Team,

I made a booking on 6th August 2023 from kalpetta to ernakulam.

I made a payment of Rs 682.5/- through PhonePe.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not recieved at your end and asked me to check with my Bank.
br...
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M
Mohana Jyothirmayi
from Visakhapatnam, Andhra Pradesh
Aug 16, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Not providing proper customer support

I need invoices for my travel. I don't have option to download through app. I tried to call customer care where you will not have any option for talking to executive.its like a loop which ends with same data...
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S
Sameer_Qureshi
Aug 13, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Increase amount

Address: Udaipur

I am booking shekhar travels via red bus
Udaipur to Delhi on 14 aug
My booked ticket 1600 + 1600
Once booking confirmed and after some time call by bus opretor without any reason to cancelled my ticket
Because increase fare 1600 to 2900
Shekhar travels and red bus both of fraud
Please legal action of this concern...
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S
subham17011994
from Kurukshetra, Haryana
Aug 6, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Gst invoice bill

Website: redbus.com

I travelled from kurukshetra to gurgaon on 05/06/2023 04:15AM R.S. 3603/-by Zing Bus . I booked my ticket from Redbus. Redbus ticket did not have Gst invoice
Redbus told me ask bus operators and they telling me to call Redbus. I need Gst Invoice Bill of both the tickets and not just Gst No.
Kindly take necessary action as soon as possible.
I am tired calling both sides and tired of trying for downloading it from their...
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V
V@ibhav
from Pune, Maharashtra
Aug 3, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Refund for Bus cancellation Ticket

Address: Pune

I booked my bus ticket by REDBUS on 29 July 2023(Ticket number (TIN): TS8T70879189 from Ahmednagar to Hyderabad for dated 29 July 2023 that ticket amount was 1564/- Rs. and cancelled it on 29 May.

Bus cancel due to root change

But my problem is that still i have not received that refund amount in my bank account.

Why they are not refunding my cancellation amount and my request is to please refund...
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P
priyaveera
Aug 1, 2023
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Refund ticket fair urgently

Website: www.redbus.in

Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through Red bus.com on 01 Aug 2023 to travel from BC Road to Bangalore on 06/08/2023 for 2 Members.

Payment was done through Gpay. After Payment transaction got a message stating Seat was not booked & Payment received successfully. But i received message from Gpay for successful payment. My seats ware not Booked. You people...
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A
Avi24
Jul 31, 2023
Aug 3, 2023
This thread was updated on Aug 3, 2023
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Refund not received

I booked a ticket from Chennai to eruvadi on 29th July but I cancelled it afterwards since I want to move the date but it showed the refund is initiated for 2 days and after that it says the refund is credited, but I didn't received the amount, please resolve the issue asap, my ticket number is TS8Q94788553 and my mail id is [protected]@gmail.com....
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A
Avi24
Jul 31, 2023
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Refund not received

I booked a ticket from Chennai to eruvadi on 29th July and i cancelled it afterwards, then the refund status was on initiated for 2 days and after that it showed the refund is credited but it's not received in my bank account, please resolve this asap, my ticket number is TS8Q94788553 and my mail id is [protected]@gmail.com....
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A
asrapathan1994@gmail.com
Jul 18, 2023
Jul 20, 2023
This thread was updated on Jul 20, 2023
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Diamond tours and travels

Address: Rahul nagar in front of jail quarters camp Amravati Maharashtra

Why you are showing bad services buses on your red bus app.
I m suffering a lot because of your red bus app...
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S
Sakshi Thalwal
Jul 12, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Refund not given

I booked a ticket from New Delhi to Dehradun on 11 July 2023 for Rs625 the amount was deducted from my bank account and the seat was also booked.But after couple of hours the bus conductor called saying that the bus is cancelled and I would instantly get my refund. After this I received a message saying that my refund amount is Rs0 and cancellation charge was the whole amount.
I want 100% refund as this was not my fault besides I...
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B
Bhargav v ravindra
Jul 10, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Need GST Invoice

Address: Nadakerappa Industrial Estate

Need GST Invoice for Ticket number TS[protected], PNR number SKT2639128,
please send GST Invoice to [protected]@furntiqdesigns.com...
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P
PALERU SINDHURA
Jul 9, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Not able to download invoice for my bookings

I am trying to Download my invoices for previous bookings and app is not working...
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