Red Bus Complaints & Reviews

I booked my bus ticket by REDBUS on 29 July 2023(Ticket number (TIN): TS8T70879189 from Ahmednagar to Hyderabad for dated 29 July 2023 that ticket amount was 1564/- Rs. and cancelled it on 29 May.

Bus cancel due to root change

But my problem is that still i have not received that refund amount in my bank account.

Why they are not refunding my cancellation amount and my request is to please refund...

Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through Red bus.com on 01 Aug 2023 to travel from BC Road to Bangalore on 06/08/2023 for 2 Members.

Payment was done through Gpay. After Payment transaction got a message stating Seat was not booked & Payment received successfully. But i received message from Gpay for successful payment. My seats ware not Booked. You people...

I booked a ticket from Chennai to eruvadi on 29th July but I cancelled it afterwards since I want to move the date but it showed the refund is initiated for 2 days and after that it says the refund is credited, but I didn't received the amount, please resolve the issue asap, my ticket number is TS8Q94788553 and my mail id is [protected]@gmail.com....

I booked a ticket from Chennai to eruvadi on 29th July and i cancelled it afterwards, then the refund status was on initiated for 2 days and after that it showed the refund is credited but it's not received in my bank account, please resolve this asap, my ticket number is TS8Q94788553 and my mail id is [protected]@gmail.com....

Why you are showing bad services buses on your red bus app.
I m suffering a lot because of your red bus app...

I booked a ticket from New Delhi to Dehradun on 11 July 2023 for Rs625 the amount was deducted from my bank account and the seat was also booked.But after couple of hours the bus conductor called saying that the bus is cancelled and I would instantly get my refund. After this I received a message saying that my refund amount is Rs0 and cancellation charge was the whole amount.
I want 100% refund as this was not my fault besides I...

Need GST Invoice for Ticket number TS[protected], PNR number SKT2639128,
please send GST Invoice to [protected]@furntiqdesigns.com...

I am trying to Download my invoices for previous bookings and app is not working...

Hello sir mam
I booked 2 ticket from darbanga to delhi on 23rd may from new travel india (RED BUS). The bus owner or supersvisor suddenly change the boarding place . The new boarding place is far 1 to 1.5 hours . Then i call the red bus customer care, the customer care take conference call to driver, the owner said that if you don't reach the new boarding place then cancel the ticket, i do the same but don't recieved refund till date....

Hello Redbus,
I have booked a bus from Mandi Himachal Pradesh to Delhi on 4 July 20230 at 10:30pm with Malana Travels. The bus was running late by 1:30 hours .
When bus reached at boarding point I started to board bus but when I reached to my seat number i.e. 2D then at my seat another passenger had been already seated.
When I ask him that ie my seat then he asked that Malana Travels Agent has allot him that seat . But...

We have planned to visit to Bangalore on 3rd July and ticket got confirmed. Since the journey prepone is required and tried to book for 2nd July, but app took as 4th and charged 150 extra wallet amount.

Since reschduled, either cancellation or reschedule or amount return is not possible as per the executive.

Since, its the application issue, and i am sure the booking date selected as 2nd, then showed 3 buses...

I have booked my ticket and cancelled on the same day. The said transaction of refund status in redbus app showed completed but i didn't receive any money in my bank account.
Kindly look into it....

I booked bus tickets from Lucknow to Haldwani for 9th of June 2023. But it got cancelled by the operator and they told that refund will be received in 5-7 days. I got a mail that refund has got initiatedbut I have still not received any money. It has been moe than 10 days now....

Subject: Urgent Complaint - Inadequate Support and Consequences of Travel Disruption

Dear Consumer Rights Complaints,

I am writing to file a formal complaint regarding the inadequate support I have received and the consequences I have faced due to a major disruption in my travel plans, specifically concerning my experience with redBus. It is o[censored]tmost importance that someone from your team addresses my concerns...

I booked bus ticket of 19 may from Delhi to Haridwar which was cancelled by bus diver but yet no refund...

Today on 12 june 2023 i made a booking through red bus app but my booking was not confirmed and money was deducted from my phonepe id. Please look into this matter.. transaction id is
Т2306121116453438314995
and collect id is
HDFCA2E47EFB6794DEE90D45E0335E...

I booked a ticket for a bus company named (PEPSU) on the date - 14th May (Sunday). It was from Ludhiana (Counter no.5, bus stand) to Delhi (ISBT Kashmiri gate). Ticket no. - "TS6B16906577" & PNR NO - "[protected]_[protected]".

I kept waiting at the counter for 2 hours, but the bus didn't come nor the driver or manager picked up the call. Later he called and said the bus is not coming and is late. I had to do a costly taxi...

REFUND TICKET FAIR URGENTLY
To,
Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through RedBus app on 6th June 2023 to travel from Tezpur to Jorhat on 7th June 2023 for 1 Member.

Payment was done through Fi card. After Payment transaction got a message stating Seat was not booked & Payment received successfully. You people failed to sent the Seat Booking message...

Hi
I booked indore to nagpur bus ticket no. -TS[protected] for 12th June and RedBus claimed that you can get minimum 10% off on return ticket booking.
So I booked return ticket from nagpur to indore ticket no. TS[protected] 13th June. But I had to pay whole ticket original price.

Didn't receive any off while booking return ticket as RedBus claimed....

I booked 4 tickets for my family operating from Manali to Dehradun in 7th of June, Bus strated little bit late from its schedule time 5:Pm on 7th June 2023.On reaching Chandigarh around 2:Am Bus driver stopped bus at petrol pump and driver skipped from bus without any intimation to passengers.On our query with bus owner he simply said talk to incharge and disconnected my phone.Just after the owner of bus City Land he switched of his phone.All...