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Red Bus Complaints & Reviews

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Red Bus reviews & complaints page 4

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S
sanlike2010
Nov 20, 2023
Jan 12, 2024
This thread was updated on Jan 12, 2024
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Gst taken but gst invoice not sent

Address: RED BUS COIMBATORE
Website: www.redbus.in

GST AMOUNT DEDUCTED BUT GST BILL NOT ISSUED BY YOU. Hope you are cheating government by not paying the GST amount deducted from us.

You can send GST invoice along with the ticket to the registered email id.

Ticket Number: TSCC23776947,
PNR No: AONNBH1P7442,
Travel Date : November 17, 2023
From Dharmapuri (Tamil Nadu) to Coimbatore

send the GST invoce immediately, else I...
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B
bssureshraju
Nov 11, 2023
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Fee charged for the Ticket Cancelation

Ticket details:
Ticket number (TIN): TSC[protected]
From: Tirupati
To: Bangalore
Cancelled within 5 minuted becoz of timing of arriving is late
For that they charged for the cancelation as they promised free cancelation...
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R
Ravi1726
Nov 11, 2023
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Bad customer support by the red bus

I have booked a ticket from Bangalore to Hyderabad of northern travels in red bus. The Bus is at 10pm I am waiting since more then 2 hours but the bus didn't came. I reached to red bus support but they are not able to give the update of the bus regarding by what time the bus will come to boarding point....
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I booked the bus through redbus webpage for travel from Chennai to Bangalore for SRS travels.
The amount was paid via gpay. We did not get any confirmation about ticket no etc.

Can you please have a look and confirm at the earliest

Date of Booking - 21st October
Amount - Rs.2100
Transaction id[protected]
Time of transaction - 11.41 am
Mode of Payment - Gpay from Canara Bankbr...
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S
Saleem Mahaldar
Oct 25, 2023
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Reg. Refund issue with Red Bus

Address: RED BUS, PSR Travels, Anantapur to Chennai
Website: www.psrtravels.in/index

Dear Sir, Refer to the above cited subject, the details of travels are Date of Journey: 16-Oct-23; PSR Travels (Anantapur to Chennai), Time: 09:15pm. Ticket no. TSBB89155545. Based on mentioned details by daughter and wife are passengers and waited till 12:00am where bus has not reached to pickup point & also no proper response from Red bus and travels. I have called to Red bus customercare and inform that they cant wait till late nights...
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As i have booked ticket for my travel from Kelambakkam, Chennai to Pattukkottai. Because of redbud last min cancelled trip as same travel, I have booked hurry to other travels bus for same destination . Due to some personal reasons I have been late to the boarding so bus taken away from boarding spot, so now as bus going without taking me, I ask driver ur late so I taken he told, I need refund please take action
Regards travels deltaking...
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Shaik mohamed habeebullah
Oct 21, 2023
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Booked seat not provided

I am writing to file a formal complaint regarding a deeply unsatisfactory experience I had on 21.10.2023 while traveling on Sri Krishna Travels hope that you will address this matter promptly and appropriately.

I had booked a bus ticket from Chennai Chromepet to Palani via online through Red Bus, and the seat I booked was Seat No. 7. However, upon boarding the bus, I found that my seat had been given to another passenger via...
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satish ramsurat mishra
Oct 21, 2023
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Review of refund policy at operators lavel

Address: NIGDI PUNE
Website: .

My pnr no is 29747 of dt 20/10/23. During booking of ticket tech error was shown and after some time i have booked another ticket for 4 persons from pune to jalgaon on 23 oct 2023. After few times both tickets was confirmed through msg. Afterthat i have approach to customer care regarding 1 ticket was change on date 27 oct from jalgaon to pune. But reply was not satisfy and resulting is 1 ticket has been cancelled. The most highlighted is...
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George2107
Oct 21, 2023
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Redbus wrong booking layout

Website: Redbus.in

The bus layout shown while booking is different than actual seat location...
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H
Hmogra
Oct 19, 2023
Oct 20, 2023
This thread was updated on Oct 20, 2023
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Non receipt of Refund Ref PNR No. 168856390

Vide above PNR, I had booked a bus ticket for Udaipur to Ahmedabad for 18th October, 2023. The departure time from Udaipur was 2:15 PM. The travel Agency was Shrinath Solitaire Pvt Ltd. The agency informed at around 11 AM on the date of travel i.e 18th October, 2023 that the bus scheduled at 2:15 PM has been cancelled due to breakdown and I shall get the full refund. After followups with that agency, I am told that they had already issued...
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A
Ans247
from Hyderabad, Telangana
Oct 19, 2023
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My mobile number was used by someone to book the ticket

Address: Hyderabad

My Mobile number was used to book the ticket by someone else.
Details given below
Redbus Ticket No. TSBF14588134
Service No - 6694/ TPT-ATP-6694
Passenger - Sai Vyshnavi
Tirupathi - Ananthapur

Henceforth, please put it as a process to verify the mobile number before accepting the booking...
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A
Aishwaryal
Oct 15, 2023
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Delay in bus and pick up point got changed

Driver reached pick up point at 7 which was supposed to be at 6 and he came by van with lack of bus facility
Then reached mejestic to board another bus, reached Mysore by 12.40 which was supposed to be on 10.30...
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I was trying to book a Lower single lady's seat; however, payment was unsuccessful and after 15mins of time period when I checked seat was still showing booked.
I have also called and confirmed by the respective bus operator, and they stated that seat is showing not booked but in redbus app it still shows its booked.

Unable to contact any redbus support. Kindly assist here.

Please note I don't have any...
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S
sakshiagrawal15
Oct 12, 2023
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Redbus ticket cancellation & Refund issue

Website: Redbus

12th Oct'23

Redbus seats: 12L, 11L, 3L. 2L, 1L, 7L
Ticket No. TSAZ77020279
Ticket Fare Rs 8080.79

I had booked 6 seats through Red Bus from Bangalore to Udupi for 12th Oct'23 at 9:20pm from Bellandur. I would like to cancel all the 6 seats . I tried calling various numbers available on net and I was told cancellation is not possible as per policy.

I request you to cancel the tickets...
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I have booked my ticket to travel from chennai to salem, payment has been deducted from my account whereas seat has not been allocated.

Details of my booking:
Booking date: 28.09, 23
Travelling date: 30.09.23
Travels: Arvind Travels (Redbus App)
Ticket amount deducted from my account: 996.45/- (Including all)

Refund my amount to the same account at the earliest....
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P
pmehrot
from Lucknow, Uttar Pradesh
Oct 11, 2023
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Incorrect boarding location

My name is Parikha and ticket number is : tsb[protected], pnr: 693777.

According to my ticket the bus was to depart from Kamta chauraha, shaheed path, lucknow at 9PM, however, after a lot of confusion the driver told us to reach dehria chauraha near charbagh which was 30 minutes away from the boarding point and hence I missed the bus. I wanted to request a refund for the same. Kindly help....
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R
Rameshsowmi
from Coimbatore, Tamil Nadu
Oct 11, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Invoice not received

Team,
I have booked ticket through redbus website ( redBus Ticket - TSAR[protected]th Sep.
But invoice not yet received
Pls send me the details to my registered mail id.

Regards
Rameshkumar...
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A
Amarnath kasaudhan
from Balrampur, Uttar Pradesh
Oct 6, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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payment done but ticket not booked

Address: Tulsipur balrampur
Website: WWW.REDBUS.COM

Sir I was booking rail ticket by redbus service may money deducted but ticket not booked and booking was failed..please refund my money sir...
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A
Anku@151
Oct 4, 2023
Nov 18, 2023
This thread was updated on Nov 18, 2023
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Refund amount not credited

On 28 Sept 2023 I book a bus ticket through Red Bus App, But due to operator fault the ticket was canceled and the refund amount of INR 1680 was Initiated. On 04 oct 2023 RedBus Send me message that your amount was credited to your account but after checking the amount was not credited to my account. When I talk to bank executive they say that tha fault was from Red Bus Side, and Red Bus Was not talking any responsibility of it. They share...
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Abhilekh Bora
from Jorhat, Assam
Oct 2, 2023
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Refund not provided

Address: boraabhilekh99@gmail.com, 6900805706

On the 24th of September I booked a bus ticket via red bus from Jorhat to Guwahati. The ticket didn't get confirmed on the first attempt but the money was deducted. I booked the ticket for the second and the money was deducted again.
It was noted that the money was received by the company both the time. I reached their customer care support over the phone as well as by in app messaging. It's been more than a week now and they haven't...
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