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Red Bus Complaints & Reviews

www.redbus.in

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Updated: Jan 7, 2025

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Good! Red Bus values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Red Bus step up their efforts to fully resolve all complaints 👍

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GST Invoice Not Received

Unauthorised change of seats by Krish travels Coimbatore- three hours delay

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I need GST invoice of bus ticket.

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No resolution provided during Journey

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I booked a ticket from Bangalore to Hospet on 22nd November and changed the date to 24th November even I paid the extra 200 for the bus. When i contacted the redbus about confirmation on seat and as I dintvget the ticket they informed me that your tickets is confirmed and you can travel with the same ticket but when I the passanger entered the seat some other lady was sitting.I contacted vrl they said it's her seat and at the time of departure...

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Address: 51 laxminarayan society

I was booked bus from redbus m r travels from ajmer to unjha-gujarat.the time mentioned 5.30 pm but till 6.30 pm i amm waiting bus is not coming i already paid advanced booking....

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Dear Sir,

If a ticket is booked in urgency wrong then no option of cancellation of ticket just after booking confirmation. In our opinion fresh ticket bookings should be given a chance of reversing or cancelling ticket for 5-10 minutes if it is booked wrongly.

Due to which Company gets full money and our seat goes empty which is a huge loss of money for us if we don't have money to book the correct bus ticket.br...

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Address: Chennai

Had a worst Experience travelling from Chennai to Coonoor as the bus TN05CC1955 was old with no good maintenance it seemed. Self starter did not work so passengers had to push the bus to start, front windshield was with cracks. This bus ticket that was costly not a value for money or the Bus was Not worthy for money. The MD of the bus said, "sorry" on my call on 6th December 2023, which would not pain him much as already he got the money...

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Team,
Ticket no - TSCH87136825

I would like to complain on my fellow passenger who disturbed my sleep the whole day by getting into my sleeper seat with her and her kid. She almost occupied half of my seat. I couldnt sleep for whole night. There were times when i woke her up to move to her seat. Still she dint bother to move. I complained this to the bus driver. When i did she instead reverse complained on me that i...

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Dear Sir, Refer to the above cited subject, the details of travels are Date of Journey: 16-Nov-23; New Shatabdi Travels (Jalaun to New Delhi), Time: 10:00pm. Ticket no. TSCC10332333. Based on mentioned details by Sister is the passengers and waited till 02:00am where bus has not reached to pickup point & also no proper response from Red bus and travels. I have called to Red bus customer care and inform that she cant wait till late nights....

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Address: RED BUS COIMBATORE

Website: www.redbus.in

GST AMOUNT DEDUCTED BUT GST BILL NOT ISSUED BY YOU. Hope you are cheating government by not paying the GST amount deducted from us.

You can send GST invoice along with the ticket to the registered email id.

Ticket Number: TSCC23776947,
PNR No: AONNBH1P7442,
Travel Date : November 17, 2023
From Dharmapuri (Tamil Nadu) to Coimbatore

send the GST invoce immediately, else I...

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Ticket details:
Ticket number (TIN): TSC[protected]
From: Tirupati
To: Bangalore
Cancelled within 5 minuted becoz of timing of arriving is late
For that they charged for the cancelation as they promised free cancelation...

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I have booked a ticket from Bangalore to Hyderabad of northern travels in red bus. The Bus is at 10pm I am waiting since more then 2 hours but the bus didn't came. I reached to red bus support but they are not able to give the update of the bus regarding by what time the bus will come to boarding point....

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I booked the bus through redbus webpage for travel from Chennai to Bangalore for SRS travels.
The amount was paid via gpay. We did not get any confirmation about ticket no etc.

Can you please have a look and confirm at the earliest

Date of Booking - 21st October
Amount - Rs.2100
Transaction id[protected]
Time of transaction - 11.41 am
Mode of Payment - Gpay from Canara Bankbr...

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Address: RED BUS, PSR Travels, Anantapur to Chennai

Website: www.psrtravels.in/index

Dear Sir, Refer to the above cited subject, the details of travels are Date of Journey: 16-Oct-23; PSR Travels (Anantapur to Chennai), Time: 09:15pm. Ticket no. TSBB89155545. Based on mentioned details by daughter and wife are passengers and waited till 12:00am where bus has not reached to pickup point & also no proper response from Red bus and travels. I have called to Red bus customercare and inform that they cant wait till late nights...

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As i have booked ticket for my travel from Kelambakkam, Chennai to Pattukkottai. Because of redbud last min cancelled trip as same travel, I have booked hurry to other travels bus for same destination . Due to some personal reasons I have been late to the boarding so bus taken away from boarding spot, so now as bus going without taking me, I ask driver ur late so I taken he told, I need refund please take action
Regards travels deltaking...

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I am writing to file a formal complaint regarding a deeply unsatisfactory experience I had on 21.10.2023 while traveling on Sri Krishna Travels hope that you will address this matter promptly and appropriately.

I had booked a bus ticket from Chennai Chromepet to Palani via online through Red Bus, and the seat I booked was Seat No. 7. However, upon boarding the bus, I found that my seat had been given to another passenger via...

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Address: NIGDI PUNE

Website: .

My pnr no is 29747 of dt 20/10/23. During booking of ticket tech error was shown and after some time i have booked another ticket for 4 persons from pune to jalgaon on 23 oct 2023. After few times both tickets was confirmed through msg. Afterthat i have approach to customer care regarding 1 ticket was change on date 27 oct from jalgaon to pune. But reply was not satisfy and resulting is 1 ticket has been cancelled. The most highlighted is...

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Website: Redbus.in

The bus layout shown while booking is different than actual seat location...

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Vide above PNR, I had booked a bus ticket for Udaipur to Ahmedabad for 18th October, 2023. The departure time from Udaipur was 2:15 PM. The travel Agency was Shrinath Solitaire Pvt Ltd. The agency informed at around 11 AM on the date of travel i.e 18th October, 2023 that the bus scheduled at 2:15 PM has been cancelled due to breakdown and I shall get the full refund. After followups with that agency, I am told that they had already issued...

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Address: Hyderabad

My Mobile number was used to book the ticket by someone else.
Details given below
Redbus Ticket No. TSBF14588134
Service No - 6694/ TPT-ATP-6694
Passenger - Sai Vyshnavi
Tirupathi - Ananthapur

Henceforth, please put it as a process to verify the mobile number before accepting the booking...

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Driver reached pick up point at 7 which was supposed to be at 6 and he came by van with lack of bus facility
Then reached mejestic to board another bus, reached Mysore by 12.40 which was supposed to be on 10.30...

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I was trying to book a Lower single lady's seat; however, payment was unsuccessful and after 15mins of time period when I checked seat was still showing booked.
I have also called and confirmed by the respective bus operator, and they stated that seat is showing not booked but in redbus app it still shows its booked.

Unable to contact any redbus support. Kindly assist here.

Please note I don't have any...

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Website: Redbus

12th Oct'23

Redbus seats: 12L, 11L, 3L. 2L, 1L, 7L
Ticket No. TSAZ77020279
Ticket Fare Rs 8080.79

I had booked 6 seats through Red Bus from Bangalore to Udupi for 12th Oct'23 at 9:20pm from Bellandur. I would like to cancel all the 6 seats . I tried calling various numbers available on net and I was told cancellation is not possible as per policy.

I request you to cancel the tickets...

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Refund received. Request to close the complaint.