Red Bus Complaints & Reviews

Bus driver dropped me at the highway not dropped at the boarding point even I called to customer care he connected me to The bus operator he agreed initially that driver will stop at the correct dropping point. Driver is telling me frankly that this is happening from last 3-4 months, this is kind of cheating they are doing how can we trust the redbus I want serious action should be taken in this case. Not getting the support from redbus also...

Hello consumer complaint team
When I go to book my ticket on redbus from chhindwara to jabalpur for 2 seat 1 April Smt bus they deduct my amount Rs779.10 and also give me cashback Rs 20 but ticket confirmation mail or message not come so please refund my amount from redbus team or confirm my ticket
I booked my ticket from phonepe

Transaction ID A2303301120551106491695...

I book Sanjay bus through Red Bus app. While booking I selected B1 B2 as a seat number. But when bus arrived. Got to know my seats got swapped to C1 C2 without my knowledge. No intimation or information given prior to reaching boarding point.

When asked, they told bus broke down but bus did not even started as booking is less.

When I call Red Bus customer care, they could not resolve the issue. Whereas Sunjay...

I have booked bus fronted bus from Vapi to Ahmedabad my ticket number is TS4K30052509 The actual time of departure is 11.15 and the bus still at 12.30 am has not reached my boarding point. The bus is late by 2 hour and no notification is provided. Now at the midnight of 12.30 I am all alone waiting for bus. Pls provide me the value of time and harassment that happened to me and still don’t know at what time bus will come. I need refund...

I have travelled from Mumbai to Belgavi on 16th March 23 to 17th March 23 Ticket No: TS4E95630709. I need GST invoice for office purposes. So kindly share those invoices...

Dear Team,

Maharashtra government announced on friday that all ladies will get 50% discount for msrtc buses permanently. But today when i book the ticket for me and wife from red bus they charge the full ticket for my wife. I called on customer and ask the same question why i didn't get the 50% discount first they said as we check on msrtc prize is still same so i told them i will check on website. Later when i got in the...

I need help for my bus booking urgent, otherwise i will post on twitter and facebook and instagram

I am verified with Facebook and instagram, I traveled with your bus booking and bus was changed, seat was changed to single to double, time was changed, my meeting got delayed, on my double seat there was a drunk person.
#i will file big complaint agents you and the bus company.

Ticket No TS4H92304841br...

To the whomsoever it may be consern i wanna complaint about ramani travels in which we were travelled.. when I have ask him about hault for dinner he replied me that hault will be at night 1 am where our journey has been started from 7:30pm my children were literally crying for dinner but driver and the office manager was behaved rudely and was telling that you can complaint on Red bus but we will do hault only after 1 am and this is first...

The bus boarded far from the boarding point and the service was also very poor. I would like to get the refund.
Ticket number:- TS4C71400646...

I booked my VRL bus belgavi to pune but as my plan was changed so I m start trying cancalation from 6pm on 5the march 2023 on the same booking day but I didnt get any positive reply from red bus app m tried many times before 7pm on 5the march 2023. So I raised complain to red bus costumer care but they said u did cancelation after 7pm but I have screen shots that I tried many times before 7pm. It so irreteting for me its like red bus is doing...

I recently gave my test for a motorcycle with gear and then applied for a driving licence for four-wheelers, but I have not received approval for both of them. The approval of the learning license has been more than 10 days now....

I booked a ticket from sray kale Khan, Delhi to fatehpur, rajasthan for an rsrtc bus n.o RJ-23 2522 seat n.o-16 booking ticket n.o is[protected]. The bus timings were 6th March 2023 10:30pm. I booked the ticket for my brother who arrived at the pickup location sray kale Khan bus stand near NEAR NIJAMMUDDIN RAILWAY STATION DEHLI at 9:00pm ist. But the bus was not there don't know the exact reason why but bus did not arrived at 10:30pm nor we...

Hello, I booked a ticket for an rsrtc bus from saray kale Khan bus stand, Delhi to fatehpur, rajasthan for my brother. Here are the details Booking ticket no:[protected] Bus NO is RJ-23 2522 the bus timings were 10:30pm 6 March 2023 but the bus did not arrive. My brother arrived at the pickup point at 9:00pm and waited for the bus till 11:30pm same date but the bus did not arrive and he had to take another bus and take indirect routes to get...

I was booked for APSRTC Garuda (AC) but got confirmed super luxary (Non AC) and charged Garuda fare.
I was contacted redbus customer care 2 times before bus departure and they said it will be Garuda no issues ( in Redbus database, booking details mentioned as Garuda and customer care executive confirmed the same.)
3rd time, Redbus customer care executive responded like sorry for the inconveniences, will refund 10% of the fare.br...

I was booked GSRTC bus through redbus on 17/02/2023 from Ahmedabad to Junagadh at 10:00 PM. Even though it was 12:30 in the night, the bus did not leave. So, by calling the customer number of RedBus, a complaint was registered with the service agent and advised me to go for another alternate bus and she had given me case id[protected]Complain ID). In this regard, She told to me that our technical team contect to you within 15 days. and after...

Redbus isbeing one of the worst platform to book bus. There was an issue with bus company, bus driver, tried costumer care to file complaint was not able to reach it simple told invalid confirmation .. very bad customer care service...

The bus operator showed departure time 7:35 pm on 3rd march 2023 from kashmiri gate metro station gate no. 5 while we booked the ticket from Redbus website, but the bus arrived there 3 hrs late, at 9:40 pm after repeatedly phone calls, while waiting for the bus, we tried many times to contact the bus coordinator and ticket checker of the bus (JAI MAA KALI BUS SERVICES) through the mobile no. provided by redbus on the booked ticket, they just...

Ticket Number: TS3Z12465780 | PNR No:[protected]
Booking Amount Rs. 746.5

I Reached The Departure Point Well On Time But Didn't Found The Bus There. The Bus Didn't Showed Up And The Contact Number Of The Bus Operator Provided By RedBus Was Not Picking Up The Call. As A Result I Couldn't Find And Board The Bus. My Money Was Simply Wasted. I Requested Atleast The Refund From RedBus But They Are Not Agreeing To Return...

The bus didn't stop anywhere in the middle of the toilet. The bus driver also refused. I am doing this journey today with great difficulty. I hope you can be of some help....

Cited subject I have booked jaipur to sirohi rsrtc sleeper ticket bus and paid amount Rs.542.35 but sleeper bus not available at rsrtc stand jaipur at 6.00 pm. Please refund the amount .Required detail is as below-
Route: Jaipur (rajasthan) to Sirohi (Rajasthan)
Ticket No: TS3U68479533
Passenger: Arjun kumar (31, MALE)
PNR: SRHIJ[protected]
Travels: Rajasthan State Road Transport Corporation
Departure:...