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Air India Complaints & Reviews

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Updated: Feb 28, 2025
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Air India reviews & complaints page 72

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V
vinothbabu12
from Bengaluru, Karnataka
Oct 20, 2020
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Refund not received for cancelled flight

We have booked a flight from Frankfurt to Bangalore on 21st September, which was cancelled by AirIndia in the last moment. When we asked for the refund of the money they say ticket status is "flown". when the flight was cancelled How can the status be flown. I have called customer care many times without any proper response, they asked to me contact Frankfurt airport Manager, but no one in Frankfurt airport office picks up the call. Spoke...
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S
sandesh raja
from Hyderabad, Telangana
Oct 19, 2020
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Request for refund

Greetings..

I have been requesting for refund from Air India on cancelation of ticket,
from past few months, even after flowing due procedure requested, stamp copy from the AIr India Authorities......
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I
india.chandan
Oct 18, 2020
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Flight cancellation Refund is pending

Dear Sir / Madam,

I, Chandan Arora, booked the ticket from Delhi to Chennai for 29.03.2020, ticket is attached below.
I am waiting for refund of that ticket which got cancelled, but till now, amount of refund is not credited to my account.
As per govt of India instructions, please refund the amount as early as possible.
Unless, I will have to send the complaint to DGCA

Regards
Chandan...
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A
Ankushdamral
Oct 18, 2020
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Refund

Address: Mumbai, India

Hi,
I am Ankush Sharma, i am from delhi, i have a request for you, actually i and my wife, we had 2 booked ticket of airindia from delhi to Dehradun, on 06 th of March, but airlines had cancelled this flight, and they said us that we will refund your money, but almost 8 month's are passed and airlines didn't return my money, also they are not replying my mail, and call, i hope you will help me,
Thank you...
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G
ganapa52
Oct 18, 2020
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Refund on schedule change

Address: 3rd A Main, NGR Layout Roopen Agrahar, Bangalore 68

Sir,
My son GP Ganesh booked three tickets for the journey from San Francisco
to Delhi 0n 07/07/2020 from London. Particulars are as under:
Date of issue -07/07/2020
Date of journey-18/07/2020
From & TO - San Francisco to Delhi
Tocket NOs[protected]
[protected]
[protected]
Total trip cost --$3049.20
We were unable to travel due to schedule change...
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This is regarding booking of air ticket in airindia App today, 16oct 2020.
The ticket was booked for delhi to PortBlair and the payment was made through sbi net banking. An amount of rs. 18350/- was deducted from my bank account. The ticket was not booked and an error message was reported by the App.
The amount of rs. 18350/- was not returned by air india for the un-booked ticket.
Name of the passengers: Mr Ansh Khanna...
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S
smhusain4
Oct 16, 2020
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Refund for Cancelled Flight by Air India

Re.: Complaint Against Air India Regarding Not Refunding For Flight AI 191 Cancelled by Air India

Following are the chronological details of events and my requests to Air India for full refund as the flight has been cancelled by Air India.

1. On 23-24 July 020, I bought Mumbai-Newark Business class ticket with my Mastercard Credit card and paid US$ 1, 866.74
Details:
PNR: Z9D3T
Ticket no.:...
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S
Saranya24
Oct 14, 2020
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Refund of cancelled ticket not received

Dear Sir/Madam,
I was trying to book the ticket for August 22, 2020, Delhi to Toronto using Air India mobile app. I had made the payment, money was deducted and it resulted in an error page. Because of which I had booked another ticket. There was no ticket generation in the app, but the ticket was mailed to the e-mail ID. Following are the details of the ticket:

PNR no.: JKZBL
Name: Saranya Chandrasekharanbr...
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S
shismoni
Oct 13, 2020
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Non refund of cancelled ticket amount

Address: New Delhi

I was booked Air India ticket PNR No. YNR5Y, e-ticket No.[protected],[protected],[protected] and[protected] from Bagdogra to Dehradun through Booking Agency Udchalo on 05 Aug 2020 has been cancelled on 11 Aug 2020. Refund approximate Rs. 25000/- is not yet received till date. I have so many time contacted with Air India customer care and Udchalo customer care for requesting refund of cancelled ticket amount. I am also e-mailed...
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S
ssinghronit
Oct 12, 2020
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Refund of the cancellation charges

Address: Air India, New Delhi

I had booked air India tickets on 12/02/2020 for journey of 4 persons of my family for travel from Delhi to port Blair and return, having booking reference no.- Z86JG and E-tickets no. with the passengers names are as under-
1) Manasvi singh[protected]
2) Richa singh[protected]
3) Ronit singh[protected]
4) Shekhar singh[protected]
Due to Covid-19 pandemic situation the flight was cancelled by...
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Address: SOHRAMAU UNNAO UTTAR PRADESH 209859

मेरी टिकट जिसका टिकट नंबर है[protected] है।
मैंने ये टिकट एयर इंडिया एयरलाइन कि है 5अक्टूबर2020 को बनवाया हूं
बहरेन से मुंबई के लिए ।
6अक्टूबर2020 को मेरी एयर इंडिया एयरलाइन...
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S
Soumyagho
Oct 9, 2020
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Refund not received for full fare ticket

Fully refundable ticket was cancelled on Aug 27 2020. Booking ref YTVSK. PASSENGER AND TICKET DETAILS BELOW:
MRS KAKOLI GHOSH AI[protected].BASE[protected]
MR SOUMYA GHOSH AI[protected].BASE[protected]
was informed by call centre it would be refunded within 14 to 21 days. I cancelled ticket within hours of booking as my international flight was cancelled. It now 44 days and no refund. My email is [protected]@yahoo.com....
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Hi,

My name is Prashant Maheshwari. On Saturday 3rd October 2020, I tried to book a air travel ticket from London to Mumbai from AirIndia.in for an amount to 687.52 GBP from my HSBC UK bank account.
I tried to make a payment twice, but the transaction failed both the time and amount of 1375.04 GBP has been deducted from my account. However I can see that there are 2 transactions deducted from my HSBC bank account....
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K
kapt
Oct 3, 2020
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Refund due for past 10 months

Ticket For The Air India Flight AI 638 For Journey Date 12/02/2020 Was Cancelled Before Travelling. It Has Been Over 10 Months But The Refund Has Not Been Made By The Airlines Even After Repeated Requests Via Mails And Call To Customer Care. The Airlines Initially Took Shelter Of Covid Related Instructions Towards Refunds While My Case Relates To Pre-Corona Period Not Even Affected By Any Lockdown Enforced Later And In Fact The Refund Should...
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M
Manoj78696
Oct 1, 2020
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I'm complaining about my refund

Address: Santacruz East

Dear Sir/ Madam,

Myself Manoj Gupta booked Airindia flight ( Flight No. AI-696) From Varanasi - VNS to Mumbai - BOM at 13:25 hrs to 15:35 hrs on 27th September 2020.

Flight booked in the name of Dilip Shravan Gupta, PNR no. Y9WS4, ticket no. 098-[protected] and seat No. 12D.

I reached Lal Bahadur Shastri Airport at 11:45 but due to airport staff I got late because of his sanitisation process and...
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S
sannny07
Oct 1, 2020
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Kindly issue a non availability certificate

Address: Kochi

Dear sir/ madam
Major Soumyamol S N, serving in armed forces.
I had tried to book air india ticket from air india website from KOCHI to DIBRUGARH on 04/06/2020., And due to covid-19 pandemic, no flights were available on that day, so I booked my ticket with Vistara airlines for that day.
Hence, for leave travel reimbursement, I will be requiring a non availability certificate from air india for the journey from KOCHI...
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I have been fraud for 25k rupees for the ground staff job in air india.
The female excutive who talked to me was a HR megha malhotra from mumbai airport. I am submitting the details below of the bank and documents.If anyone can help plz contact me:- [protected]...
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Address: Air India, Delhi Office

I made a booking with air india on 21st may from delhi to paris with 3 passengers in total.
Pnr - ydvvl

The booking was cancelled same day on 21st may by air india. Of note, the booking was also air india's fault as they had issued an incorrect advisory on travel guidelines and were allowing passengers to transit in paris en route to their final destination, which at the time was actually banned by paris because of covid....
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B
Balkrishna Lovewanshi
Sep 23, 2020
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Fake job office received

Address: kankavali sindhudurg

Respected Sir/Mam,
I received mailed on dated 22 sep 2020 by shine.com and offered a job as a supervisor please confirm and verify if this job letter found fake then take strictly action against them. find the attachment received from Kavya Agrawal by Whatsapp [protected] ....
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R
Rkj1912
Sep 22, 2020
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fraud hr mohit sharma

Address: Delhi NCR

This guy mohit sharma has now scamed me for an amount of 32k asking me for security and gst which he said will be refunded once i get permanent. He sent me a fake offer letter and i fell for it. As i am going through some rough finacial situation i was looking for the job online n then he called me saying that i have got selected by air india and pitched me for security and gst amount. Can anyone help am in grave financial crisis n loosing...
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