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Air India Complaints & Reviews

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Updated: Feb 28, 2025

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they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

Fake job offer letter

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Air india airlines fraud hr - mohit sharma

they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

they called me and asked my documents with 1500rs. after i am avoiding they continue their insisting to pay amount

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To get the remaining balance amount of $280 against ticket cancellation

Full refund due to medical reasons

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Air India reviews & complaints page 69

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Could you please help me with the refund for this booking reference no. H206G or case reference no. 05220934 . I have called e-commerce several times and mailed several times but no response .. This is urgent .It has been several follow ups and waiting for 6 months now after the date of booking on June 29th 2020. Also i have raised a service request number #36028 PNR cancelled by Air India - Refund via tool.
Travel Date : Aug 2nd 2020...

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Address: 12 11 171 A 15, Uppar Basti, Namalagundu

Sir I'm Manikanta some one call me and said ur selected to Indian airlines they asked money 100000 I gave the money I have all proofs with me plz iwant money back we are poor family...

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We have below ticket booking for my in laws on Air India returned flight from UK to India on 19th April 2020 (flight no AI114 and AI20 )
Ticket details . (1) 098-[protected] and 2) 098-[protected]

We are following up with Air India for refund quite sometimes. On 27th Oct finally received confirmation from ecommerce team that they have initiated the refund and it will be received with in 6 weeks. Now till today, I...

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Hello,

We had booked a flight on Aug 27, 2019 online through Air- India website as follows:

 Booking Date: Aug 27, 2019
 Date of Travel: Jan 31, 2020
 From: Bhopal to Goa via Delhi
 Bhopal to Delhi: AI 436
 Delhi to Goa: AI 156
 Web Ref-AIBE51751083
 PNR-HF6J3(AI)
 Payment Amount-Rs. 15, 530.00
 Payment Proof- Attached
 Cancellation...

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Hello,

We had booked a flight on Aug 27, 2019 online through Air- India website as follows:

 Booking Date: Aug 27, 2019
 Date of Travel: Jan 31, 2020
 From: Bhopal to Goa via Delhi
 Bhopal to Delhi: AI 436
 Delhi to Goa: AI 156
 Web Ref-AIBE51751083
 PNR-HF6J3(AI)
 Payment Proof- Attached
 Cancellation proof- Attached
br...

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I have given below my original web two way booking e-ticket for
3 persons booked to travel by your flight AI-655/656 between BOMBAY-RAJKOT-BOMBAY, going 28/11/20, return 08/12/20. The payment was made by American Express Credit Card.

This booking was cancelled on 16/11/20 at 10.55AM over telephone[protected]. After this cancellation, I have sent many reminders for refund by emails. The last reminder is dated...

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I booked an Air India International flight from Mumbai- New York scheduled to fly on December 2nd 2020.
Due to a Family medical emergency, I had to cancel my ticket 2 days before departure .
This cancellation was done by Air India Travel Agent through 24*7 customer care Phone numbers given by Air India after I called them to request cancellation .
The Customer care centre agent confirmed that he has cancelled the ticket...

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I have cancelled my E- ticket[protected] for the trip from FRA to BLR for the Journey date 01-Dec-2020. I have contacted many times Air India customer support and [protected]@airindia.in regarding the refund of my cancellation ticket. Still, they have not started the process of cancellation. I am not sure when will I get my refund amount. It would be great if Air India takes some step to refund my money as earliest as possible....

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Address: New Delhi

I had a booking from Mumbai to Kochi on flight AI 681 on the 12th of October 2020. But the same got canceled and rescheduled with the arrival being more than 1 hour from the original flight scheduled to arrive at 16:50 Hrs. The new scheduled flight was AI 617 with the arrival time to COK at 18:00 Hrs. Hence, I had canceled the same and requested a refund and was directed to write an email to their e-commerce team and expect a reply within...

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I travelled from LHR, UK to Mumbai on 21st Dec.. I had a connecting flight from Mumbai to Nagpur which was my final destination. However due to recent qurantine rule change in Maharashtra, i was qurantined in Mumbai for 7 days. So I need to reschedule my flight from Mumbai to Nagpur for 29th now. the ticket numbers are[protected] /[protected]. I called the Air India contact centre to reschedule the tickets but they asked me to go to...

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Address: Indira Gandhi International Airport, New Delhi, Delhi 110037, India

AI team mentioned the refund has been completed to same account paid via internet banking, but it's been four months waiting on the same

Ticket Number :[protected]
Payment reference used to purchase the ticket : KOTAK NET BANKING OS AIR INDIA [protected] Ref No.KPG-[protected] IMPS Reference No:[protected]
Fight number and date of travel.: AI 1126, AI 173 &- 29-SEP-2020...

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Hi,

Due to Covid restriction, we were forced to cancel the flight ticket from Kochi to Copenhagen and done lot of email communication and phone calls, but no response till today.

It has been more than 7 months, our refund is pending and every time they are telling us the same unacceptable reason to wait for few weeks.

Ticket booked for: 9th April 2020 from Kochi to Copenhagen and the same return...

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Ticket booked under PNR no. Z9W5P has been cancelled through customer care due to flight cancellation from Delhi to Vijayawada sector.
The ticket has been cancelled on 25th October 2020.

As per the instructions given by air India representative, we had sent email also to e-commerce. It was almost 60days. No refund and no response to emails...

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My name is Jay Prakash Tripathi. I had Air India flight on 09 may 2020 from Pune to London.
I booked my flight from Air India website but the Flight was cancelled due to covid-19 pandemic. Air India supposed to return my complete fair as per supreme court orders. I have contacted air india customer support team many times. Air india delaying money refund since more than 6 months. I have called several times to Air india customer support...

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I have been Rs 8478/ for seat allotment for seat which was free. It is requested that the amount be refunded at the earliest. The matter needs to be resolved....

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My name is Satish Sarode. I had Air India flight on 26 may 2020 from Mumbai to Frankfurt.
I booked my flight from Air India website on 24/02/2020.
Flight was cancelled due to covid-19 pandemic. Air India supposed to return my complete fair as per supreme court orders. I have contacted air india customer support team many times. Air india delaying money refund since more than 6 months. I have called several times to Air india...

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Address: G4S bahrain

Sir,
My name (Chumpain singh) my ticket no[protected] i have cancelled 5th on November but i don't have recieved my refund Money, , even i have sent email called but no anyone response me, , i need Money Urgent therefore i humble request you please help me for do refund..thank you...

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I am Abhishek serving in armed forces.

Dear Sir/Madam
1. I have tried to book Air india ticket from airindia website from Jaipur Dibrugarh for journey on 14 December 2020.But there was no airindia flight from these above mentioned dates and sectors.I have attached screenshot of the same for your reference.

2.Hence, for Leave travel Reimbursement I am requiring non availability certificate from airindia...

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The request for refund of my cancelled ticket from Chennai To Kuwait PNR No. YLWXS, Eticket No.[protected] &[protected] of amount INR 24024/-, cancelled on 29.05.2020 has been pending since 7 Months now with email acknowledgement from Air India. As in Air India portal, the refund the refund will be processed by their e-commerce team. However despite several email sent with support documents to Air India e-commerce team and Air India...

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Hello,

I booked and insured my travel on 2/11/20 from Amritsar to Mumbai for 21/11/20 using easemytrip website. I got confirmation from easemytrip regarding booking confirmation on same day.
On 11/11/20, I got sms from Air India flight is rescheduled.
On 20/11/20 evening, 21/11/20 morning and evening I tried unsuccessful attempt to web checkin. I was getting error message from website.
I called Air India...

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