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Apple India Complaints & Reviews

www.apple.com/in
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Last updated Oct 11, 2024
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A
Arun0410
from Delhi, Delhi
Jan 9, 2018
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phone restart issue and I feel harassed

Address: New Delhi, Delhi, 110005

My apple phone keeps on restarting again and again multiple times and i am unaable to use it since the time apple updated its software few months back. They should have ideally tested on all the models before bringing it out in the market. Multiple times in emergency i have not been able to use phone because of this restart issue and i feel mentally harassed and need a a solution to it. Either resolve the issueor get me a new mobile or refund...
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V
Varun Dev Chadha
from Delhi, Delhi
Jan 8, 2018
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non supportive over backup

Address: New Delhi, Delhi, 110058
Website: apple.com

Dear all

I had lost my i phone 6 - imei no - : [protected] dated 18.12.2017
Later i tried to recover my backup from icloud which i got recovered in 20 days, but after i got my new password found that my back up was not there
I asked call center that i had my precious & valuable back in itunes software which i last back up in aug 2017 in my laptop as i feel less secure online but unfortunately that was encrypted...
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S
souvik55015
from Siliguri, West Bengal
Jan 8, 2018
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earpods submitted in service center but they reject replacement after 4-5 days

Address: Darjeeling, West Bengal, 734004

I approached macintel, apple authorised service center siliguri, for the replacement of my earpods. At the first instance they have accepted it stating that it will be replaced within 4-5 days. While accepting it they checked it throughly and confirmed about the replacement. Later they rejected it sataing that warranty is void due to some normal scratches on jack. This they have not informed while accepting the earpods. My question to the...
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S
Swekcha Singh
from Mumbai, Maharashtra
Jan 8, 2018
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iphone 7 32gb

Address: Thane, Maharashtra, 401107
Website: Iphone 7

I bought a brand new iphone 7-32 gb through flipkart, upgarded my self from a basic phone. Hoping that the brand is worth the money spend. Howvever disappointed & disheartened.

The phone at freezing & battery issue, phone was replaced. I also bought a insurance on the same. I have spend enough time & effort on this, i want my money back i dont want your phone. Horrible experience, never expected to be such a nu sense....
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V
vivek2978
from Hosur, Tamil Nadu
Jan 6, 2018
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lightning wire not replaced within warranty

Address: 560068

I approached imagine, apple authorised service center, for the replacement of my defective charging cable. At the first instance they have accepted it stating that it will be replaced within 2-3 days. While accepting it they checked it throughly and confirmed about the replacement. Later they rejected it sataing that warranty is void due to discolouring of pin. This they have not informed while accepting the charging cable. My question to...
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A
ash_01
from Bengaluru, Karnataka
Jan 6, 2018
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new handset problem

Address: 560032
Website: apple.com

Dear apple team

This is ayesha mubarak i m an i phone -6 user almost a 8months before i have buyed a brand new iphone -6 from garuda mall iphone outlet

From the day i purchased phone i was hearing some disturbance in phone when i do a internet cal, what ever i use to talk the receiver would not get any thing instead some disturbance, siri was not working at all then i have gone to i phone service center and...
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S
Sathishlj7
Jan 3, 2018
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iphone not returned back from service

Address: Chennai, Tamil Nadu, 600100
Website: ample.co.in

I have submitted my iphone6s 32gb space gray handset to ample technologies, alwarpet, chennai in stock condition on 09th dec17, because the ringer switch was misfunctioning and the home button was not clicking properly.
The device was taken into custody and they promised to return the handset on16th dec17.
With no updates from the service center since then, i visited the center on16 to enquire about the same and they replied...
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J
Jay Karotia
from Modasa, Gujarat
Dec 29, 2017
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fraudulent practices at apple service station.

Address: Bangalore, Karnataka
Website: www.apple.com/in

My name is jayprakash karotia, badly cheated by apple service center & lost complete faith in so respected & ethical company like apple.

Chronology of incidences as follows:

1. I bought iphone 4s in aug’15. It’s an out of warranty case now.

2. I had an under-warranty experience with apple, which was very satisfactory, transparent & professional in indore. (You may check the records)br...
+1 photos
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A
Anjali_n06
from Chennai, Tamil Nadu
Dec 29, 2017
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ios 11 slowed down my phone

Address: 695582
Website: www.apple.com

I updated my iphone 6 to ios 11 recently. From then, my phone is getting stuck, is very very slow, and is having lot of issues. My phone was in very good condition and is not even 2years old. I don't have any unnecessary applications and have enough memory.
I feel like apple is trying to slow down all the older versions of iphone with ios updates so that people will keep buying new phones.
I have read many similar complaints....
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E
Elango Nagu
from Chennai, Tamil Nadu
Dec 27, 2017
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iphone 5s. low battery life and overheating

Address: Coimbatore, Tamil Nadu, 641017

Dear sir/madam,

Iam elangovan, i bought iphone on[protected]. From the beginning i found the issue that very low battery life and over heating. Because of my hectic schedule i gave my phone after 1 month for your support iplanet, rspuram, coimbatore, tamil nadu india. That time customer care persons said to me will updated every thing so check and inform. Again i got a same problem so that i again come for your support. This...
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Gourav Bhattacharya
from Bengaluru, Karnataka
Dec 27, 2017
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apple service issue

Address: 560102

Hi,

Just thought to highlight the situation happened with me. I have an iphone 6-16gb. My phone was automatically restarted while using or not using. It was from last 15 days.

I went to apple store in ‘hsr layout 27th main road, bangalore, india’ to rectify the same and the engineer told me that there might be a hardware issue which will cost me 28800 rupees including the service charge, if i repair it....
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S
sudhir mishra805
from Mumbai, Maharashtra
Dec 26, 2017
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debit my cash without intimation for itune charges in icici bank

Website: itunes.com

Dear i phone team,

My name is mr. Sudhir mishra, i have recently purses one apple i phone 6 but after some days rupees 6200 directly debit from my bank account from i tune charges.

How they will diduct my cash without my intimation. When i visit to icici bank they asked this is itune charges.

Please suggest what i do, i want reverse my money....
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M
Mehak Saxena
from Noida, Uttar Pradesh
Dec 23, 2017
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iphone 7 256gb jet black colour

Address: 110092

Dear apple team,

I am writing to you today to explain about a bad experience i am having with apple customer services.
I have purchased iphone 7 from croma on - 10 jam2017 imei:- [protected], serial no:-dnpsqr2hhg7p

Case info:-

I am facing battery issues in my device. Even i submitted my device in service center many time and call the customer care many time but my issue not solved....
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S
shekarnee1
from Nizamabad, Telangana
Dec 21, 2017
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harassment and cheating attitude of aptronix, banjara hills, hyderabad

Address: Hyderabad, Andhra Pradesh, 500032
Website: aptronixindia.com/services.html

I gave my macbook pro for service on 16-nov-2017 and was told that mac had to be installed. As i had windows 7 installed on it earlier i was asked to bring the cd to install it too. After installing mac and collecting rs. 1, 180 i was told that the new version of mac doesn't support to install windows 7 by mr. Mahesh at this center and was asked to bring either win. 8 or 10.
On 18-dec-20187 when i took both wins 8 and 10 to be installed...
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A
ArulPrakash Semalaiappan
from Madhugiri, Karnataka
Dec 20, 2017
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complaining about Iphone 5 s

Hi

Date of purchase of my phone was 08.12.2016. Exactly with in one year it was 12.12.2017 my phone was faulty. I don't aware about the call center registration because i'm a new customer for apple. So i directly approached the service center by today 20.12.2017.
My complaint no[protected]
Mob no [protected]
They are explained product is in out of warranty and charge for the inspection rs. 1180 and spare...
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T
Tamanna Angel
from Phagwara, Punjab
Dec 20, 2017
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problem in battery

Address: 122001

From last 5 day i m facing battery problem my phn charging seems to be 63 when i switch off and dan i switch on the phn i seems to watch charging 67 or 70 how charging automaticlly increasing. Mynphone warranty was upto 18 dec 2017 my face that problem on 15 dec i deposit on service centre on 16 dec on 20 dec when i reached to delivery my phone i seems to saw that the phone problem is same. Service centre is not ready to resolve my problem...
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D
dimple1962
from Pune, Maharashtra
Dec 18, 2017
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problem with iphone 7 256gb

Address: 411003

+91 [protected]
I have iphone 7, 256 gb.in the morning when i was trying to dial it was not happening. Instead phone was getting off on its own. I switched on and tried sending an important msg. But i could not do so as the phone was getting heated up and moving to starting screen. Its battery got discharged from 100% to 1% in i hours time. Please resolve as i have an important event cannot function without my phone....
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D
Dhruv Chachra
from New Delhi, Delhi
Dec 17, 2017
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apple Iphone 6/ worst product purchased from apple

I am facing multiple challenges with the device and this is the 5th device i have received from apple which i am using right now because of the problems there in the device and i am not getting a proper resolution inspite of knowing the fact that customer is getting troubled. So please contact me asap and help me out in this.
Dhruv
+91 [protected]...
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@SIR
from Bengaluru, Karnataka
Dec 16, 2017
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accessory replacement

Address: 560086

To the customer complaints beureau

I have asked for my apple earpods to be replaced is it was faulty on 30th of november 2017. Since then i have only heard awaiting spare’s from the vendor. It’s been 16 days and the issue isn’t resolved each time i call i get to hear we will check and call back but i don’t get a call back.

I request you to please look into this issue. I have attached screen shot of...
+2 photos
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M
monika.grover81
from Jaipur, Rajasthan
Dec 15, 2017
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apple i phone 5 s..10 months old.. battery problem.. company refuse to change

I m monika.. I purchased apple i phone 5 s from amazon on 18 feb 2017.. The set is still under warranty. I m facing battery issue since from last 15 days.. The phone heat up & phone need to be charged at least 2-3 times a day. Due to this problem i visited nearest apple customer care center b2x (Pitampura, delhi). They simply refuse to solve my issue & returned by phone back. As my phone still under warranty but no body ready to solve my...
+2 photos
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