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Apple India Complaints & Reviews

www.apple.com/in

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Last updated Oct 11, 2024

Complaints 1427

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102

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Apple India reviews & complaints page 41

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Address: 226010

I wanted to buy an ipad 2017 from apple store situated in reliance digital, wave mall, lucknow, uttar pradesh-226010. Mr. Deepak had promissed in conversation on phone that we will give you i pad 2017 along with temperred glass and will lower the price as i had negotiated with him.
But when i was ready to purchase it and when i had initiated the process for payment through bajaj finance after all the other formalities, mr. Sumit jaiswal...

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Address: Kolkata, West Bengal, 700091

The iphone 7 plus 128 gb (Sl no. F2ltl73xhfy9) is purchased on 16/06/17

When i started checking the various features of the phone, i found that, if i am on a voice call with a person, that person gets low voice, sometimes fluctuation of voice, sometimes no voice at all. I have used four sim cards of four mobile-service-providers of our country, but obtained the same result. I did the following.

1....

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Address: Faridabad, Haryana, 121001

I have purchased the apple product in march month and the same is working fine but my usb cable plastic is peeing off within 9 month so i submit the same apple centre and they rejected my claim by saying that this is not fall under their vmi guidelines which i am not aware what is tha? T and because of that they cannot replace the cable.

I want to apple if they have such manufacturing defect they why they are not accepting...

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Address: 600063

My iphone se is having problems in connecting to network from september 2017 and was purchased on 25august 2017.
I have been complaining the customer support since 6 october 2017, asked me to give phone for service i gave it for service as instructed but no resolution given.
They say iphone is working fine and problem is with airtel, vodafone idea networks for not connecting to iphone network, where only jio sim card is working....

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Address: New Delhi, Delhi, 110062

I recently bought a iphone 6s plus, there came a pair of ear pods in the box. Only after using for a month or so i noticed some bubbles forming on the cable surface. Earlier i thought it as nothing serious as the sound quality was not affected by it. But then after further use one of the bubble bursts and the wire underneath is exposed. I visited a service centre in delhi for the same, they suggested me to call the customer care number and...

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Address: New Delhi, Delhi, 110025

Website: www.apple.com/in

Dear sir

I am experiencing a very pathetic service provided by apple india authorised service centre. I am finally writing to you as i am not getting any help from apple india customer care and apple authorised service centre. I am feeling that apple has cheated me. I have paid the premium amount for the phone for which the same feature is available at very low price but still i paid the premium amount as an apple loyal customer...

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Address: Bhavnagar, Gujarat, 364002

My warranty got expired 1 day before i went for renewal. I got a extension period of 24hrs to purchase the app.
I tried at almost 7-8 places but i got one unanimous answer that physical kit of app has been discontinued and is out of stock.
I purchased for the kit online on tatacliq and amazon and even tried at official venus stores in ahmedabad and bhavnagar.
But unfortunately i have always got a call back saying its...

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I had reported for battery draining issue to imagine apple care - gopalan signature mall bengaluru. They found some part failure and replaced but battery draining issue persists. Contacted apple support they are big cheaters trying to escape, no follow ups no proper resolution. Simply they deny saying working on it will get back to u.. Called them and spoke to them more than 60 times. I asked for replacement though it is a 10 days old mobile....

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Address: Ernakulam, Kerala, 683520

Hello,
I had a n apple iphone 6 and which is only 8 months old. After some days the phone starts to heats up and getting over heated always. The battery is draining too fast. Getting only 4 hrs backup. When i charged it night 100% the next day morning the phone will be in switched off with 0 battery. Taken the phone to support icare thrice. They are telling it is expected behaviour. And i given the phone to inspect but they only re...

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Maple care vashi, they are only humiliating they took the defected phone on 13/11/2018 and since last 5 days we did not received any communication neither alternate handset was provided, while we visiting them again on 18/11/2018 job number vah[protected], mobile serial number - dntsl7s4hg7f they are forcing me to accept mobile without resolving the problem which we cannot, kindly look into the same and get this resolved. I am loyal customer...

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Address: 400701

Website: www.apple.com/in

Hi
I gave my iphone 7 32gb to service center for proximity sensor problem and heating problem, but
Now service center's person offered me with exchange iphone 7 32gb to old device that in warranty with amount 42000/- only..
But new iphone 7 is available in market 39k to 45k.
They are going to cheating,
My iphone is in warranty and allare ok in phone only proximity sensor not working from last 15-20 days...

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Address: 560007

Website: www.apple.com

Customers want to change apple id or forget apple id, icloud id, itune id.
Very irritate from customer care service.
Kindly send on email to customers email how they do. When all details all ready summit to apple. Why ask every time.. Peoples waste money on very costly phones after then get irritation.
Why they not send email for any problem.
Why waste time or irritate on calls.
Why customers give privacy....

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Address: Chennai, Tamil Nadu, 600072

Website: [email protected]

Hi. I purchased my iphone 6s november 22 nd 2016. I went to service center for complaint. I have problem in service. The person said u have problem in mobile. Then suddenly he said u have small damage in display so tat v can take ur mobile for warranty. I have small damage. Yes. I have problem inside my mobile. How they won’t take my mobile.
Imei no:[protected]...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.apple.com/in

Dear apple my case id is[protected] and my no is [protected]. My issue is i was working on my mac book pro and suddenly my mac get off. I took the device to the service center and they told me that there is some hard drive issue and said with in 48hrs we will inform u. So i waited for 48 hrs and i didn't get any response so i visited to the service center and ask for the status of my system then also they told me sir wait till 6pm. So i waited....

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Address: New Delhi, Delhi, 110085

Nand vijaya
16:24 (6 minutes ago)
Reply
To bangalore_admin
As far as technical support are concened - i have respect for the trouble shooting but, i have a bad experience :
1.in aug. /sept - 2017, while online with iphone executive an amount of rs. 60/- was asked to be deposited for ancaller tune & the lady executive that after deducting rs. 15/- remaining amount will be credited to my a/c pl. I have no...

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Address: 600113

Hi team,

Imei - [protected]

My mobile got hanged while updating soft ware 11.1.1, i tried to restart but i couldn't.

I went to the apple store to check and they told me that we just need to recover for which you need to pay 1178, i was waiting after few minutes they came back and told me that we cannot restore your mobile as there is some problem with mother board so you can replace the mobile...

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Address: Bangalore, Karnataka, 560066

Hi,

With utmost dis-satisfaction from the apple support i am writing a complaint against apple for not having my issue resolved.

The charging cable of the iphone has started fraying off and not working anymore.

Its in the history of apple that the charging cables will eventually get a slit and wear off after a couple o[censored]se.

The charging cable i had started showing signs of slow...

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Address: Sonbhadra, Uttar Pradesh, 324009

Hi team

Iphone detail
Imei-[protected]
Iphone6 16gbproduct and model name

Error showing: 4013
Issue coming since 7th november 2017

Steps taken : went to iphone authorized service center in kota who told that the phone cannot be repaired, it is useless and they can get it replaced with a new unit which will be done after i pay them rs 25000/-
It's highly disappointing...

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Address: Hyderabad, Andhra Pradesh, 500035

Website: apple.com

I bought a new iphone 6s and from day one i have issues with that phone and i raised multiple complaints and its been 4 months we dont have an resolution till now and now the service center is saying its the issue with hardware so we will repair.

If apple has provided a defective piece why should they repair and why should i be the victim of its mistake....

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Address: Gurgaon, Haryana, 122001

Website: Apple

Dear sir

I have purchased brand new apple iphone 6 (16gb) in dated 07/02/2017 but now today 9/11/2017 12:10pm i went to apple service centre situated at city centre mall near mg metro station gurgaon because of my iphone will not working i discuss with him about that they told me this phone will be dead due to cool whether.
Moisture problem and they clearly tell this is not repairable or replaceable .
My phone...

+2 photos

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