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Apple India Complaints & Reviews

www.apple.com/in
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Last updated Oct 11, 2024
Complaints 1427
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Apple India reviews & complaints page 37

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Y
yvsingla
from Delhi, Delhi
Mar 17, 2018
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call delay

I have purchased new iphone x and getting call delay problem from first day. I am contacting apple customercare from first day of purchase. But no solution get from apple. If it is not resolved with in a week than i will put a case to consumer court for return my whole money with my harashment coat.in starting call delay starts from 6-8 seconds and after some hours it becomes 20 seconds. From this problem i am missing my important calls and...
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A
ashuipcc
from Delhi, Delhi
Mar 17, 2018
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fraudulent transaction on app

Address: 110092
Website: TinyLab

I download one app qr code reader which happens to be tricky and fraud app. 749 was deducted without any consent neither i chose the subscription. This is totally swindle and apple even make the customer data to be compromised, please reverse my amount immediately and investigate this app, block it right way as several compalints are coming in news for this app....
+3 photos
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sunil_singh 123
from Chennai, Tamil Nadu
Mar 16, 2018
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battery and heating issue

Address: Chennai, Tamil Nadu

I have purchased iPhone 6 10 months back and from past 5 months i am facing battery and heating. My battery is giving backup of just 3 to 4 hours and phone is heating a lot and when i gave my phone in service center they said that, now they have updated the software and issues are resolved, so i took my phone and used for 2 days but the still heating and battery issues are there; so i again went to service center and again they are saying...
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R
Rupinder Kanwar
from Chandigarh, Chandigarh
Mar 15, 2018
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misbehaving of service centre and regional head

Address: 160071
Website: [email protected]

I gave my apple watch sports 42 mm 1st gen to repair at b2x sector 70 mohali sco 534 and they charged me 17, 577.00 via job no - moh[protected] created on 03/08/2018 and gsx repair notification no - g[protected] today when i came to collect the same and saw the box it stated mrp 14, 700 as soon as i asked and tried to click a pic the staff mr anil snatched the box and regional head avinash threatens to meet outside and used really bad words...
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Sanam Vij
from Gurgaon, Haryana
Mar 14, 2018
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defective iphone x every time

Address: New Delhi, Delhi, 110024

I purchased an iPhone X a month back and there was a manufacturing defect, the screen was popping up, Apple swapped my device and I had to wait for a week, now after 2 days the swapped iPhone is also defective and shows yellow screen in pictures clicked from front camera. This kind of harassment after spending 90, 000 is not acceptable. Apple is supplying defective sets each time and spending this much money, energy and time is not possible...
+1 photos
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ashu007007
from Noida, Uttar Pradesh
Mar 14, 2018
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refused to repair iphone under warranty

Address: Ghaziabad, Uttar Pradesh, 201002
Website: www.apple.com/in

I purchased iPhone 4 months back and then one day it stopped getting charged up. I bought a new charger but still battery level didn't go up. Eventually it got switched off because there was no more battery life left.
I submitted the phone to service centre and they say its a moisture damage as headphone jack and charging port shows corrosion.
I asked them i didn't spill any water on it. Their reply was mositure in the AIR could...
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R
rahulkumarfzr
from Sunam, Punjab
Mar 14, 2018
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slowing down of iphone 6

Address: 152001

On updation of my software from ios10 to ios 11, my iphone6 has been slowed down to much extent. The phone just stuck in between the calls and hang again and again. Touch got irresponsive.
This is not fair for apple to slow down previous versions.
Imei [protected]
The problems just continued even on resetting my phone settings
I will have to proceed legally if no reply or solution will be provided to me. Also...
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J
JayaGummala
from Mumbai, Maharashtra
Mar 13, 2018
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macbook pro unresolved issue. it has been more than 2 months that my laptop is lying at the service centre without any solution

Address: Mumbai City, Maharashtra, 400005

Apple india — ref job number mc2124781 - dis - satisfied and harassed customer

Email dated 22 jan.. Still no one bothers to revert...
Service center -
Unit no 3 cecil court building, colaba casueway road, colaba, mumbai - 400005, next to regal cinema

Details of complaint —

Dear vadhel/ kinjal,

I had approached the service center as i had a concern...
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K
KishanPadiyath
from Bengaluru, Karnataka
Mar 13, 2018
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product (iphone 7) damaged after giving it to service center for repair

Address: 560001
Website: www.apple.com/in

I have purchased an apple iphone7 and it had a sim issue where vodafone sim was giving me a problem (On inserting only vodafone sim, it was giving no sim error, other network providers worked fine). I had taken it to an authorized apple service center where they said that they have to factory reset the phone. After factory resetting, they said none of the sims are working now and they needed to send it to repair center. From the repair center,...
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Sanchit Telang
from Mumbai, Maharashtra
Mar 12, 2018
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cheating customers at nyassa

Address: Mumbai City, Maharashtra, 400028
Website: nyasa.info

Iphone 7 plus under warranty, headphones not working. No cuts on the wire on handing over to the customer service executive. The headphones were taken inside and then brought back out with a cut on the wire. Replacement denied citing physical damage. The customer service executive was in a haste to direct me to buy new headphones costing over 2500 rupees. On being asked to give a written reply i was made to wait for over half an hour. Finally...
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J
Jayanta Tripathy
from Delhi, Delhi
Mar 9, 2018
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ipad

The company apple is selling the product prone to damage through company like overcart. It went wrong after just warrenty peiod of six month. Now apple charges hefty repair charges for out of warrenty product. This seems that they are not intested in custome satisfication and after sell service but only selling new product in india.
So cunsumer should aware of this before buying apple product in india....
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R
Rupesh993
from Delhi, Delhi
Mar 9, 2018
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apple ipad 9.7 32gb wifi+cellular

Address: 110030

I was purchase apple ipad 17dec2018, when i have purchase the apple sales person committed me this device is compatible with photoshop professional software, after selling the device he tell me please make your apple id then you can use it properly and he hand over the device, after 2 days i connect with him & told him kindly download the software then he refuse there own words and told me i didn't committed you any thing & do what you want,...
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A
aryan.cena1
from Pune, Maharashtra
Mar 7, 2018
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apple iphone 7 plus - replacement

Address: Mumbai City, Maharashtra, 400053
Website: www.apple.com/in

Had some speaker & camera clarity problem with my iphone 7 plus for sometime when clicked underwater pictures, so thought to give it to service centre for check under warranty @ b2xcare solutions andheri east, mumbai. They kept the phone for one week and returned saying that we had checked and opened the phone here in mumbai as well as in bangalore and did not find anything. Week after again tried click underwater photos, as soon as the phone...
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M
Manmohan jit singh
from Gurgaon, Haryana
Mar 6, 2018
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iphone se not received

Address: 122001

I have submitted my i phone se under warranty set to b2x dlf city center mg road gurgaon service center and they promise me that they'll return my handset back within 4-5 working days and now 12 days passed no satisfactory answer was provided to me they don't even know how much time bangalore team will take they just asking me to wait wait it's really hard for a person to stay in todays world without smart phone and i'm really feeling foolish...
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M
Monacc
from Mumbai, Maharashtra
Mar 5, 2018
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macbook gold

Address: Mumbai City, Maharashtra, 400004

I have a macbook purchased in 2015 and i bought an extended warranty for 2 years. My macbook fell off my bed and has a very minor or rather invisible scar. I can send a screenshot for the same. I went to the service center as i hv a keyboard issue. My shift key doesn’t work smoothly. They took my macbook and in the evening they gave me a call that this doesn’t come under warranty. The scar or dent is barely visible. All i asked was to...
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Joseph Vincent
from Bengaluru, Karnataka
Mar 3, 2018
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iphone 5s edelweiss insurance

Address: Bangalore, Karnataka, 560066

I purchased an iphone 5s for 19999 inr and purchased an edelweiss spills and drops protection for extra 2999 inr. Recently my phone sustained a minor crack on the screen. I reported the same on the same day (Within 24hrs) to the vendor i purchased the phone from.
The vendor is imagine store in orion mall, bangalore. They told me this has to reported to a service centre. I could not find the service centre on the same day nor could...
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Tina Chakravarty
from Mumbai, Maharashtra
Mar 2, 2018
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apple service centre pcss

Address: Mumbai City, Maharashtra, 400037

I gave pcss mahim an apple service centre my laptop. They kept it for a week charged me 3000. Did not do any work on it. I had to keep calling and went there 3 times. Once they called to say parts will cost almost 50 000. Then said a cable will be replaced covered within the 3000. Told me the cable will come in one day; i went back and was told cable will come in 3 hours. Went back the next day was told cable will come in half hour. I was...
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Ankitkothari2050
from Delhi, Delhi
Feb 28, 2018
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iphone x calling failed

Address: Kolkata, West Bengal, 700055

My biggest mistake is to take iphone x.i have used this phone but repeatedly my calling is failed, i can not ever talk to any one because some how phone calling problem is there..i have complained this to authorised service centre systematix media in kolkata (city centre-1) complain no SL/13616..but they are taking phone for 6-7 days and then they tell it will now defenitely work..but same this is happending repetedily..kindly replace phone...
+9 photos
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V
vjkrishnarao
from Hyderabad, Telangana
Feb 26, 2018
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iphone 7 repair taking more time and false promise by apple

Address: 500060

Apple service center at parklane, Secunderabad - I have submitted my phone at service center on 16th Feb where service center rep told me we will send the phone to Blore center and get it fixed or replaced with 7 to 10 days which is 10th day today ..upon calling service center 26th feb he mentioned that it will take more 1-2 weeks ..This is my truly shame to Apple being such a big brand ..
Vijay Kumar
[protected]...
+1 photos
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Ank1990k
from Delhi, Delhi
Feb 23, 2018
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device is not repaired for more than 12 days and poor customer care service

Address: Jaipur, Rajasthan, 302021
Website: www.apple.com/in

Here is chain of events,

08/02/2016 : i have deposited my iphone 6 32 gb to f1 service centre, upasana mall, jaipur.

10/02/2018 : i have received loaner phone iphone 6 16 gb only. Service centre owner told me it will take 4-6 days to repair my phone.

16/02/2018 : i made a call to service center, owner said that i will get my phone by monday.

19/02/2018 : i again made a call, owner...
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