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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 39

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B
Bhargav Garbham
from Visakhapatnam, Andhra Pradesh
Jun 20, 2016
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I submitted my laptop on march 14, till now it hasn't got repaired.. what a service

Address: Visakhapatnam, Andhra Pradesh, 530032
Website: consumercomplaint

I submitted my laptop on march 14, 2016. Till now it doesn't get repaired. If i ask them about laptop, they will within 2 or 3 days they get repaired. From past 2 months stories are getting building up. Service center in visakhapatnam, ph number [protected], [protected]. My rma: invs630182
Serial number: ccn0as[protected]
Model :as s550c
Name: bhargav
My phone number: [protected]

Note*:- i need to have...
+1 photos
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R
Riju.shashank
from Delhi, Delhi
Jun 19, 2016
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Asus Laptop no follow up on repair

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi

My name is shashank verma and my asus laptop is submitted in your services center from past 25 days for repair. I have concern that there is no follow up call nothing from your center reagarding my laptop. I dont know whether its alive or dead could you please take the follow up and let me know that what is happened with my laptop its been 25 days that not a joke. I have so many work that needs to be done ugently with my...
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C
chandra68
from Bengaluru, Karnataka
Jun 9, 2016
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My mobile sim slot wasn't working

Address: Nellore, Andhra Pradesh, 524001
Website: www.kcslifts.com

I have purchased a ASUS mobile worth of Rs. 30, 000/-
I was purchased in 11-November-2015.
Now the SIM slot was not detecting my SIM
And it automatically On's and Off's

I want a pure replacement or make my mobile prefect working

I want to go for consumer court

Please take an immediate action


Other wise I want to go for legally

br...
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A
anmolpatnaik
from Bhubaneshwar, Odisha
Jun 9, 2016
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Phone is not working properly need to be replaced.

Address: Khordha, Odisha, 751002

Dear Sir,
This is to inform you that I have purchased one ASUS mobile phone bearing IMEI No. [protected]. The phone was delivered to me on 16.1.2016 through Amazon.in. For almost two months the phone worked properly. Then it started giving problems. The nature of problems are enumerated below:
Sometimes network disappears, hence unable to talk.
Internet could not be connected, not showing the icons.
Wi-fi...
+3 photos
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D
Darshan002
from Gurgaon, Haryana
Jun 8, 2016
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Laptop G752VL not repaired and returned in broken condition

Address: 144001
Website: Asus india

Dear sir,
My name is darshan avaiya and i have purchased an asus laptop rog g752vl from united states it's serial no is
Fbn0cy[protected]. Sir it is a very costly laptop it's cost is more than 1 lakh. So
Sir due to problems o[censored]sb and screen blurring of my laptop i send my laptop to jalandhar, punjab asus india service center for repairment on 16/04/2016 and they said to me that they will take around 15 day to repair...
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J
Jeetesh54
from Surat, Gujarat
Jun 6, 2016
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After sales service very slow

Address: 395009
Website: Www.in.asus.com

I had given my asus zenfone 2 in service centre. There was issue of auto touch .When I first time called in Asus toll free number they told that the part will deliver after 2-3 months but still 20 days have passed they are telling that more 10 days take for part to deliver to service centre but they are not guaranteeing that I will receive my phone after 10 days n this is just the estimate date. I am in too much need of phone n my exams are...
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S
Singh Babandeep
from Budaun, Uttar Pradesh
Jun 5, 2016
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Asus h170-pro motherboard

Address: Ambala, Haryana, 134003

I have purchased asus h170-pro motherboard this 16th, may 2016. I am facing display flikiring issues. I have dell s2240l monitor and while using it with a vga and hdmi slot, suddenly monitor goes offline for 5sec and sometimes doing same again and again. I have tested it with other monitors and same thing happen to them too.
Kindly resolve my problem as early as possible.

My system config is :-
Intel core i5-6500br...
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M
Manish36
from Mumbai, Maharashtra
Jun 5, 2016
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Mobile

Address: New Delhi, Delhi, 110016
Website: www.flipkart.com

I ordered ASUS Zenfone LASER 2 few month back . But Flipkart has delivered me the used Handset because i discoveerd some other people photos from the trash . And my Phone also showing lot of problem with in 3 months . It means the guy who has used it earlier has returned the mobile after facing the problem. And the flipkart people were reset the Phone and sell the phone to me. After using for 2 month only it started showing the charging problem....
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P
Praying Dhekne
from Gurgaon, Haryana
Jun 3, 2016
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Phone charging very slowly

Address: Vadodara, Gujarat, 390007

I purchased a zenfone in aug 15, through flipkart. Ever since i have been having problems. Now. Since the last 3 days, my zenfone is taking a long time to charge.In an hour only about 4% charging. I am using the same charger, original, but i keep getting a message saying, please use only the original charger provided.
My phone was purchased last year in august, hence it is still in guarantee period....
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E
Eyarob
from Mumbai, Maharashtra
Jun 3, 2016
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Malservices for asus zenfone 5

Address: 743363
Website: www.asus.in

Respected sir,
I have purchased asus zenfone 5 on 09th dec. 2014 from asus exclusive, galaxy computech pvt ltd, e-mall, ground floor, shop no g19, 6 c r avenue, kolkata 700072 at the cost of rs. 12500.00+rs. 300.00 for screen guard.
Sn: e9azcy158067; imei: [protected]; rma no :inh3650354
I have installed a video calling app-imo on 11th may 2016; then it rapidly drained the battery power and switched off, when i...
+4 photos
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P
Prakashkumar88
from Hyderabad, Telangana
Jun 2, 2016
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Asus zenfone laser 2 / mobile frequently hanging

Address: Chennai, Tamil Nadu, 603002

Mobile frequently hanging during usage.

Mobile purchasing on[protected].

After that i had raise the complain mobile heating, so its to be returned.

They compromised by some tips.

Now again am facing same problem like mobile heating and hanging

Please arrange the replacement.

Regards

Prakash kumar. M
[protected]
[protected]@gmail.com...
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H
harsh1187
from Pune, Maharashtra
May 31, 2016
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Zenfone 5 battery issue

Address: Mumbai City, Maharashtra, 411057

I have taken phone 9/11/2014. Model (A501CG) and there now from past 1-2 months battery is draining quickly.
Time to charge battery is 3 hrs and time to discharge when I am using it over wifi then 3-6 hrs maximum. Also if I am not using my phn then too battery is draining drastically. Suppose I am sleeping by 11-12 pm with 80% charge on my phn then when I wake up in morning around 8-9 am, battery is full discharged and switched off.br...
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A
Ajay Keshri
from Mumbai, Maharashtra
May 29, 2016
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Performance of mobile

Address: Mumbai City, Maharashtra, 400037
Website: Snapdeal

I had purchased ASUS zen phone 2 of rs. 20000/-on 3rd of April 2016. The hand set created problem then I had made it return, when d courier boy was come on the next day the hand set was working properly and I told the courier boy the hand set is working. After few days the hand set was again not performing smoothly, like hand set was switched off remained 40% charging. The system is also time to time hanged on. Previously I had used ASUS...
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A
ayushhunk
from Bengaluru, Karnataka
May 27, 2016
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Worst mobile phones asus zenfone 2

Address: Satna, Madhya Pradesh, 485001

I have purchase asus zenphone 2 last months. Worth rs 17999 from flipkart. Now that phone got a problem within one months only it get automatically switched of and now it shows error while restarting and when i call to customer care they said me to go to service centre they will repair the phone but data will be lost and that data is too important for me. Iwant that i should get compensation of my data lost and i want my phone will be replaced....
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P
prajapati1990
from Noida, Uttar Pradesh
May 27, 2016
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Asus zenfone 2 laser

Address: New Delhi, Delhi, 110096

Asus zenfon 2 laser is the worst mobile in the world. It have lot of problem first of all its mobile charger not working never. Its gives lot off hangout problem screen. Its is not charged by other charger. I was gone to service center in delhi.
He replaced charger adapter but after few days its not working again with in 15 days. Next time service center employee told me you have lost warranty of charger because your warranty period...
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R
Rajkumar.mca.bhc
from Chennai, Tamil Nadu
May 25, 2016
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Attn:asus mobile phone problem

Address: Chennai, Tamil Nadu, 606204
Website: www.asus.com/in

Mail people do not response this people
[protected]@asus.com,
[protected]@asus.com,
Loganathan. [protected]@regenersis.com

Hi asus
I am using asus zenfone (Model:as ze551 ml 6j) for past 1 year.In this period this phone have hanging issue for 3 times and given for services (Please see the job sheet 1, 2&3) to authorized asus services center regenersis india private, egmore chennai.

Now again i...
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S
Syahin Qureshi
from Delhi, Delhi
May 20, 2016
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Mobile phone cannot given with solution by service center

Address: Ahmedabad, Gujarat, 380028

Dear Team,

this is to inform you that I've given my ASUS cellphone for repairing in service centre 1 week back.
When I went to collect my cell they said that spare part is not availble right now and we'll return your cell in August.

My cell have been taken by them and they are sying to return by August.

Kindly help me to get my cell.

plzz check the info about my cell
br...
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S
Sushi267
from Delhi, Delhi
May 18, 2016
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Asus zenfone selfie headphone and ear speaker problem

Address: Mohali, Punjab, 140301
Website: Asus India

This phone is not working properly after purchasing.
The headphone slot stop working after ear speaker giving very bad sound phone is automatically going in switch off mode draining battery at high speed
Heat up like hell.
Hang all time even using whatsapp and this phone contain the 2 gb ram what the use of this

If your policy regarding this allow exchange my phone with new one or full refund i am happy...
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A
anandinn
from Noida, Uttar Pradesh
May 17, 2016
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Laptop

Address: Ghaziabad, Uttar Pradesh

Asus service center have kept my laptop since 20 days... Asus had provided me onsite warranty on 22/04/2016... On asking about laptop they say the problem has not been resolved... Please help me... My laptop model is-x555lj, serial number-f3n0cv08595810e... My name is anand singh
Please take action against asus... I have also called at asus help line number but they too didn't help me out... Take appropriate action against them so...
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K
Krishna Patel7
May 17, 2016
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Asus zenfone laser 601kl

Address: Vadodara, Gujarat, 390010

I was purchased this phone in december'15.. Everything was going perfect.. But since 1 or 1 and half month i'm tolerating one problem... I can understand that mobile can hang when there is so much application and photos etc. But it's internal card is 10gb free.. N there is also sd card in my phone.. So there is no point that phone can hang..
My cellphone is being switch off, whenever i work on it.. N its not 2-3 times... So many times...
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