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www.asus.com/in
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Updated: Jul 28, 2024
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Asus India reviews & complaints page 35

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R
Ramaraokoduri
Nov 13, 2016
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Asus zenfone max mobile touch

Address: West Godavari, Andhra Pradesh, 534350

Asus mobile ordered on[protected] zenfone max imei number [protected] touch not functioning and also front speaker not functioning. purchased through flipkart. please forward my complaint to nearest service center in rajahmundry andhrapradesh, and resolve the problem as early as possible.please let me know the nearest service centres to reolve my problem....
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P
piyus13
from Bengaluru, Karnataka
Nov 9, 2016
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Mobile not working - motherboard issue

Address: 560093
Website: www.asus.com/in

This email is to bring to your attention on how unhappy and unsatisfied i am with the experience with asus customer service. I would appreciate your patience in reading through below and help.

I have called customer care many a times but there is no proper response, the phone is having problems since 3 months now, everytime it starts automatically, the battery does not get charge properly. When i saw checked online about asus...
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K
Karthikeyan1905
from Chennai, Tamil Nadu
Nov 9, 2016
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Delay in service

Address: 600002

Regarding my zenfone3 service is totally delay in service centre. I gave my phone for service on 4th november and got the reply that engineer will look into the device and call for confirmation about the price of service but i did not receive any call and again i call on saturday to double check they have tried my mobile and since not reachable they have kept hold, this is ridiculous, i have given. Alternate contact to reach but hesitate...
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R
rakeshrr1991
from Lakshettipet, Telangana
Nov 8, 2016
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Asus Notebook Warranty Extension

Address: Ernakulam, Kerala, 682309
Website: www.asus.com

Myself Rakes. I have bought a Laptop from Asus and have paid for my warranty extension and till now it hasnt been activated. I have contacted the customer service and no one has helped me resolving the problem. I have sent so many mail regarding the issue to concerned people but no one cares. Now my laptop is not working and i need to repair it. Asus helpline is not taking care if the problem. I am a helpless customer who needs an assistance....
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A
Akshay Leekha
from New Delhi, Delhi
Nov 6, 2016
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Worst service and poor response, Asus is making fool of their customer

Address: New Delhi, Delhi, 110059

I have bought a new Asus Zenfone arround may or june, since the date of purchase this product is giving me lots of trouble. In august they (Ess kay Services, Janak Puri service center) have changed the mother board of my mobile. And now since 24/10/2016 my mobile is submitted in Ess Kay services, but i thinks these guys are not interested in resolution of this problem. Every time when i visited their service center that guy Ojha says, "part...
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J
jopzz
from Bengaluru, Karnataka
Nov 4, 2016
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Display

Address: Idukki, Kerala

My asus zenfone 2 laser 5.5 is showing a display complaint from today morning onwards. It happend suddenly. While im checking my messages my display started showing the problem. There are many line vertically and some horizontally. And the screen's 3/4 part is of one color and the rest on another. Sometimes the screen starts vibrating and its very difficult for me to read. I brought my phone on february 2016. Im totally unhappy with this....
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D
drferozkhan
from Pune, Maharashtra
Nov 4, 2016
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Sim card slot 2 not working - though repaired twice since purchase at Authorised service centre

Address: Akola, Maharashtra, 444001

Sir/ madam,

I had purchased an asus zenfone 2 ze55 1 ml from muskan on 06/11/15. Since its purchase i have send my cell phone to authorised service centre saffalya computing, tilak road akola. For the same problem that is the sim card slot 2 stops reading the sim card. Last 2 services were provided free of cost and i was asasured that the problem is solved. But again the problem recurred on 29/10/2016.
I tried to contact...
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N
Nenapina Naavika
from Bengaluru, Karnataka
Nov 1, 2016
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Phone hanging

Address: 560078

Hi i purchased a asus zenfone 3 through amazon.in from last month phone got hanging problem so i submitted to asus service centre (re generesis) 25 days they are taken to find out the problem. still phone is not repaired they are saying that phone is water damaged... please support us for a better service or replace your product as soon as possible......
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T
Thapar51
from Ludhiana, Punjab
Oct 27, 2016
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#zenfone selfi, #asus_z00ud, #duplicate mobile, #product quality issue, #gorilla glass 4 got cracked, #zd551kl

Address: Bangalore Urban, Karnataka, 141001
Website: www.asus.com/in/ and www.flipkart.com

I bought this zenfone selfi asus_z00ud zd551kl from flipkart on[protected] and which was delived on 14th nov and after a week ago once i took out the mobile from my pocket the display glass was cracked and the company asus specified that it is gorilla glass 4 as its very much strong it can break easily. When i went to asus customer care f1 infosolution & service center pvt ltd, #58-a model gram, near kocher market chownk ludhiana, ravinder....
+3 photos
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7
7249633363
from Delhi, Delhi
Oct 26, 2016
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Screen & phone display colour problem in asus zenfone max mobile set.

Address: Nashik, Maharashtra

Subj : changing of new mobile set asus zenefone max (Flipkart.com order od[protected]

Dear sir,

I have purchased one asus zenfone max (Black, 32g😎 mobile from your flipkart just before one month. Details of order given below as per trailing mail.

Now i am facing one very critical problem in my mobile. The problem is colour combination, screen & display colour is not natural also no...
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V
Vinod Sapkal
from Edakkulam, Kerala
Oct 26, 2016
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LTE not supported

Address: 695582

I am Asus Zenfone 2 user and I have reliance Jio sim but I doesn't support the VoLTE I asked to reliance they said company will give an update to support theVo LTE.
Please assist me to activate the VoLTE system at my mail I also check for the updates or any other available software of the Asus but there is no software to configure 4G sim in device . The reliance Jio voice is inbuilt app is also having problem to configure the VoLTE...
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D
dr.avi
from Kolkata, West Bengal
Oct 25, 2016
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Notebook t100ha

Address: 781022

I own a transformer series t 100 ha notebook. I bought it 6 months back.. I was having some some issue regarding touch and camera issue. I gave it to asus service centre. They took more than 1 month to solve the issue. Now the touch problem is solved but they could not solve the camera issue. The system is a bit slow too. I suspected from the earlier my product was a bit faulty may be.. I felt so because when i tried to register my newly...
+1 photos
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T
Tahir786_in
Oct 24, 2016
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Concern with Asus Zenfone Max

Address: 560078

Hi Team,

I am very disappointed on buying the Phone IMEI # [protected]. I bought it on 11th Oct 2016 only to realise the very next day, 12th Oct 2016 that its receiver has a problem. I did the initial trouble shooting which didnt help. I wasnt available until today as I had to be out of station on business purposes. Now that I am in Bangalore and the phone is less than 15 days old, I decided to go to service center and...
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A
Adil Shams
Oct 24, 2016
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Asus Zenfone 2 Laser ZE550KL display

Address: 695015

My name is Adil.i am staying in Trivandrum, Kerala.I bought
an Asus_ZOOLD Zenfone 2 laserZE550KL through flipkart on[protected].
Last monday[protected] i kept my phone in my pocket and when i took
it out it was in a broken condition.It has been only 4 months since
the purchase.When i went to the Asus authorized service center they
told that the complaint does not come under warranty.In spite of
gorilla...
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R
rk13894
from Mumbai, Maharashtra
Oct 22, 2016
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Zenfone 2 laser

Address: 530017
Website: www.asus.com

The phone doesn't have any battery backup, phone can't charge the battery, instead the remaining charging is being reduced when kept to chatge, given in service centre, the took 1800/- changed new battery, and another tine 500/- for hardware problem, but no use, waste of buying, out of 12 months phone is in service centre for about 4 months. I hardly used mobile. Please make some solution....
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G
Gp12345
from Jamshedpur, Jharkhand
Oct 21, 2016
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Asus zenfone 2 4g 32gb silver

Address: 831001

The above product was purchased through snap deal through online purchase. The product was given to service center at jamshedpur to repair defective speaker along with invoice. Now the service center is asking for order confirmation mail when this online order was done & it was told that it is required by asus company for repair under warrantee. At last i could trace a old mail having confirmation of delivery. Even as per service center that...
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K
kuriappy
from Thiruvananthapuram, Kerala
Oct 19, 2016
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Asus zenfone-2 mobile set after 20 days it is not repaired

Address: Thiruvananthapuram, Kerala, 695003

I have purchased an asus zenfone-2 mobile set seriel no. Fbazcy07l803 on 16th marcht 2016 from flipkart. The above set has not been working, because of the charging problem.
I have contacted asus service centre trivandrum on 30/9/2016, (Phone no.[protected], who has reported that the complaint is on the charger board. I paid rs.1080/- for replacing the charger board. This is the 20th date and still it is not repaired...
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D
Dr. Satender Saraswat
from Delhi, Delhi
Oct 15, 2016
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Defective phone needs replacement - ASUS Zenfone 2 551 ml

Address: 122001
Website: www.asus.com

Sir,
I got ASUS Zenfone 2 in January end, thinking its a great phone and features are amazing. But when I started using it, the reality kept ushering over me. In not less than 2 months, I had to take it to the customer care. That was a minor problem then but was the beginning of the bigger ones. Whenever I update the system status software, it starts to show trouble. It starts misbehaving. It hangs, the light fluctuates, touch stops...
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S
sarbjeet jagraon
from Ludhiana, Punjab
Oct 14, 2016
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Refund for my mobile phone

Address: Ludhiana, Punjab, 142026
Website: snapdeal.com

Hello sir madam i complaint with asus mobile i buy this phone the company from snapdeal.com the company give mobile but they forget to data cable charger earfone etc. mobile accessory i gave complaint customer care gave 500 back but in there this product is not available or when i buy another website or this sit its so expensive

i need refund ... this is my mobile number [protected]...
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R
Rajnvkr
from Morjim, Goa
Oct 13, 2016
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Delay in services w. r. t computer hardware

Address: 403507
Website: www.asus.com/IN

I had purchased asus motherboard from flipkart 2 years back.
ii started giving problems 2 months back.
i took the board to the service center in mapusa and they sent the board to asus company in mumbai for repairs.
They said it will come in new weeks.

After 3 weeks i got the board and it had the same problem.
so i took the board to the service center and they sent it back.
they said it will...
+3 photos
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