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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 38

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F
fenil6588
from Mumbai, Maharashtra
Jul 19, 2016
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Worst service

Address: Ahmedabad, Gujarat, 380013

This is to inform you that from last 10 working days i continuously doing followup and today i had discussion with the service centre bm also he told that your mobile part was drop on 15th dont know the reason and now next date is 26th so this is very pathetic service and it still customer care executive and senior mr. Lakhan & mr. Jadav says same thing that we are unable to get details please wait for few more days and same problem we will...
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Pradyumna Singh Rathore
from Sri Ganganagar, Rajasthan
Jul 19, 2016
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Zenfone 2 service

Address: Jodhpur, Rajasthan, 342001
Website: www.asus.com/in

I am a college student and bought my asus zenfone 2 551ml phone for 22999/- (Buying date 6/5/2015 — warrenty till 6/5/2016), firstly my parents were against me,.. That you should buy a phone from a reputed brand like samsung, htc, apple etc... But i went against them and said that asus is a trusted brand,,.. So i bought and suggested many of my friends to buy it
The phone... The phone was working fine in first 5-6 months but after...
+1 photos
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B
BOVET INK
from Mumbai, Maharashtra
Jul 19, 2016
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Service is really lame

Address: Mumbai City, Maharashtra, 400025
Website: www.asus.com

On sight service engineer comes in 12 th july proposes to replcae the main board to rectify the problem, since then no one from asus or service centre guys (f1) don't know when the part is going to come and, i am fed up with such a pace of service, suddenly one fine day, they say that 28 july is the estimated day of arrival, clearly 16 working days in a city like bombay, where time is money. pitty you asus, you hire low quality people who...
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S
Siddharthms
from Dhanera, Gujarat
Jul 19, 2016
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Regarding phone repair or replacement

Address: 560067
Website: www.asus.com

Respected sir,
My name is siddharth solanki from palanpur. I have purchased asus zenfone 2 laser ze550k phone through flipkart on[protected] at rupees 8549. The details of same are given below
My order id was od[protected].
My imei/serial no.[protected].
Now it is out of order...
I have faced hanging problem & restarting problem since it is purchesed...
When it has gone complete out of...
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N
NairParomita
from Delhi, Delhi
Jul 18, 2016
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Asus zenfone 2 ze550ml/ i am complaining about the non functioning of the google play store.

Sir,
I regret to state that, i bought asus zenfone 2 ze550ml from flipkart. The product was delivered to me on 16.06.2015. Thereafter, around the month of january, 2017 i noticed that the google play store is not responding. Thus i rushed to the authorized service centre of asus at chandni. The problem was resolved.
The same problem cropped up again after few day. I was so disappointed that i did not revisit the service centre...
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A
ANIL THOMAS
from Bengaluru, Karnataka
Jul 18, 2016
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Low quality products

Bought a laptop for 42000/- rs and within 1.3 year it got dead, repair cost is 37000.thanks Asus for low quality products....
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T
tarsemk100
from Noida, Uttar Pradesh
Jul 16, 2016
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Laptop ux305fa

Address: 201303

I purchased asus ux305fa laptop on 08/04/2016. The power button stopped functioning after a week. I complained to the customer care. It was attended after two days by the engineer and after two days he visited and change the adapter. It worked for one day and then stopped functioning. On complaint, the engineer took it to the work shop and after one week it was delivered to me. It worked for one day and again developed the same defect. Again...
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R
Ritesh Chavan
Jul 16, 2016
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Asus zenfone 2 laser charger problem

Address: 411030

Pliz sir invaice copy give me address plizz...
+1 photos
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F
fenil6588
from Mumbai, Maharashtra
Jul 13, 2016
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Worst services

Address: 380013
Website: ASUS

Hey i bought asus zenfone 2 laser before 6 month and now i was facing an issue of speaker so i had visited service centre and as usual they ask me any other problem i said that after updating to marshmallow there are many bugs in the phone so please downgrade my phone software to lollipop version so i called on next day they revert that your phone speaker is installed but while downgrading the phone software motherboard get corrupted so need...
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J
Jay Karan Singh
from Delhi, Delhi
Jul 12, 2016
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Asus zenfone max 550kl

Address: New Delhi, Delhi, 110001
Website: www.asus.com

Sir i have one complain in asus zen phone max 550 kl.In this mobile one sim contact and also sim card automatically hided.In this situation incoming is allowed but for outgoing only one sim card show in calling sim selection option.In that situation i have more problem in this mobile. So i want please resolve my this problem as soon as posible...
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A
Aswin Joseph Shiju
from Mumbai, Maharashtra
Jul 12, 2016
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Very bad service

Address: Thrissur, Kerala

I am completing about your service. My asus zenfone max was not getting signal. So i submitted it at your service centre real value it services, thrissur, kerala, india. They just hold my phone for 21day and just given back. Compliant was not cleared. This is really cheating me. For 21 days i adjusted without phone. And the complaint was not removed. I went to collect it only after a got call from asus that complaint was removed. But when...
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A
Aditya Waghaye
Jul 11, 2016
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Changing the main board

Address: Nagpur, Maharashtra, 441104

I give my mobile to f1 solution service centre, dhantoli, nagpur. The problem in my mobile was he is not starting and only rebooting. They said to change the main bord. After 5 days i. E. Today i got my mobile and i saw that they change the main board but it was the asus ze00ld whose price is approx rs.9500 and made in china. But my original mobile was ze550kl which i bought in rs.14500 and made in india. Please notice my complain and help...
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J
janandsivan
from Thiruvananthapuram, Kerala
Jul 11, 2016
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Display gone

Address: Thiruvananthapuram, Kerala

Dear Sir,
My name is Vineeth i purchase a mobile from Twins mobile point trivandrum on 09/09/2015 after purchase three times i gave to the service center first time the mobile quickily heating he told the software complaint he change the software, repeat complaint will come we once again go to service station he told board complaint he replace under warranty, again the complaint come and display will gone again go to the service...
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G
govi65
from Thiruvananthapuram, Kerala
Jul 7, 2016
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Asus zenfone 2 dead

Address: Thiruvananthapuram, Kerala, 695011
Website: NA

I have purchased a asus zenfone 2 ze551ml model through flipkart order od[protected] refers on 16th may 2015 for a price of rs.14999. it was working fine until now and just two days back after switching off the mobile it didn't turn on. on giving to asus service centre at trivandrum, the defect was confirmed of mother board and cost of replacement is very high. now from a proud owner of azus with intel inside, i am struck as to what...
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D
deryck
from Noida, Uttar Pradesh
Jul 7, 2016
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Authorised service centres damage parts after repairs

Address: New Delhi, Delhi, 110019
Website: www.asus.com/in

Hello,

I currently own 2 Asus laptops and both of the laptops went on servicing during warranty period but the USB ports stop working after repairing.

I sent my Asus ROG G750JM in servicing during warranty period as the motherboard burned due to electric short.

Regenerisis the Asus authorised service center in Nehru Place, Delhi claimed to have replaced the motherboard.

But upon...
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N
nadir mehmood
from Surat, Gujarat
Jul 6, 2016
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Phone problem

Address: Visakhapatnam, Andhra Pradesh, ZC550KL

Respected sirThe phone is continuously shaking and getting switch off even though the phone is having charging.. please solve my problem as soon as possible......
+5 photos
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G
G Sachin
Jul 1, 2016
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Post software updates, Asus zenfone is malfunctioning,

Address: 411015

I have this phone since last 5 months,
as they provide software updates i have done software updates after that phone started giving problem, inintialy phone lost its sound, then vibration, after that phone not showing memory card on phone.
now today its giving problem by droping the calls in between.
suggest me the solution for it.
wht i should do it.
i am getting really frustrated with same.
i...
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M
mayank_upadhyay
Jun 28, 2016
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Asus zenfone (asus_z00ad) sim slot issue

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: asus.com

I have submitted my phone to ambe electronics (Asus service center, sector 18, noida) for 2 issues. One is sim card slot issue and other is speaker replacement issue.
I have done payment of 1300/- and received my phone on 27/5/2016.
Within 10 days o[censored]sing, sim card issue appearing again.

I am a regular customer of your asus zenphone and haven’t come across any problem till date, but this time after servicing...
+1 photos
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V
viral bhavsar
from Mumbai, Maharashtra
Jun 24, 2016
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Asus zenfone touch screen issue

Address: 380013
Website: www.asus.com/in

I have purchased asus zenfone 2 laser from flip - kart and after three month there is issue in touch screen and thair service center person replace screen and its working properly for three month and now there is same issue and now thair service center person tell its water damage and he show me one white spot but i dont know from where its come and its not under cover warranty its mother board is damaged and its needs to be replace and its...
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S
sahaniumesh
from Mumbai, Maharashtra
Jun 23, 2016
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Mobile complaint

Address: Mumbai City, Maharashtra, 400024
Website: support.asus.com

Dear sir,
Last 10 days it will no reply from them


Dear team,

Mr. Umesh sahani.
Mobile serial no. G3axb7136006w6e

I purchase the asus mobile (Invoice as per attached) on 14th april 2016 from your
Company. On 12th june 2016 the mobile has been shut off due to some hardware
Problem. On 13th june 2016 i talked in amazon and they advised me to visit the
Asus...
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