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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 41

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R
Roshmila Adhikary
from Roha, Maharashtra
Apr 7, 2016
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Faulty ASUS Transformer Book

Address: Mumbai City, Maharashtra, 400101
Website: www.asus.com/in

COMPLAINT BY ROSHMILA ADHIKARY

ASUS TRANSFORMER BOOK
MODEL No. : T 100 TA – DK 002H.
Product Serial ID No. : EC NOCX 10067749 A.
Order No.: OD[protected] Dtd. 20. 12. 2015.
Item ordered and booked through: FLIPKART.
Invoice No. : F04HSMH16 – 3784 Dt. 21. 12. 2015 for Rs. 26, 275/-
Warranty Expiry Date : 23. 9. 2017
As per RMA No. : INR 6610216 Dt. 07.01.16.
br...
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M
MEARAJ BHAGAD
from Mumbai, Maharashtra
Apr 1, 2016
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Asus zenfone laser 2

Address: Mumbai City, Maharashtra, 400004
Website: asus.com

Purchased ASUS ZenFone 2 Laser (ZE550KL) from flipkart.com on 20th December 2015. On the night of 13th March 2016, the phone was kept for charging(phone was fine) and the next day morning after detaching the phone from charger I saw a crack in the internal display. The phone was handled very delicately by me and there is not even a single scratch on it. It wasn't fallen even once nor any accidental damage was ever done to the phone. After...
+3 photos
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J
Jaynandan
from Ahmedabad, Gujarat
Mar 27, 2016
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In year two time screen pad stop working

Address: 411042

I purchased the Zenfoen in April Last year, but with in 6month stop working the Screen pad. Same issue raised in 11 Month. And service centre denying to repair because of following reason..
1) He required the TIN No of shopkeeper, Bur as per shopkeeper he don't have TIN no. Let me know is it my foul?
2) How can now i will trust that after repair it will work 6 month also. because last he repair then he run for 5 month.
3)...
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M
munnus56
from Chennai, Tamil Nadu
Mar 25, 2016
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Horrible cell phone

Address: 403509
Website: Flipkart and Asus

A horrible cell phone.
On 25th October 2015 I purchased an Asus Zenfone 2 ZE551ML, for Rs. 17, 500 from Flipkart.(Invoice No [protected]) Within about 2 months the cell stopped working. The main motherboard was defective. Obviously the cell was a defective piece. On contacting the company they flatly said that they would not replace it but only repair it. Flipkart claimed that their refund policy was valid only for a month and refused...
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T
Tarini Prasad Mohanty
from Mumbai, Maharashtra
Mar 21, 2016
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Not resolved

Address: 755019

I have complaint but not yet received any suitable rectification on the complain. I have purchased one tablet, But it is not working properly, from the begining, The port is not working although the same has been given to service center they have return after 2 months but with same problem, The tablet is again submitted but they have denied to do any thing after keeping it with them,...
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R
ravindervats07
from Gurgaon, Haryana
Mar 19, 2016
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Misleading display boards and horrible after sales service network

Address: Faridabad, Haryana, 121006

We bought abovesaid cellphone through flipkart in november 2015 at 920 sector-9 faridabad, haryana 121006. but to our dismay the software of the handset got crashed/hanged and it is not at all working. despite making several attempts at asus customer care on 17th march 2016 .
but in the end we were advised by the customer care executive to approach their service centre at gurgaon, panipat or karnal available in the state of haryana.br...
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S
Santoshskumar
from Gurgaon, Haryana
Mar 18, 2016
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Product default and authorized service center f1 info solutions & services very bad

Website: www.f1services.asia

Very bad expriance, have rched service counter at 5.25 and service executive tolledigisnclosed as its 5.30.
I travelled 3 hrs to reach the center, but with all request Ms Priyankaservice executive was so rude in speaking that makes me feel, i did the lifes biggest problem with buying asus phone...
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Arya Ramachandran
from Delhi, Delhi
Mar 17, 2016
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Laptop pc model x553m

The power button is not working properly. When I switch on the laptop the power button is not lighting. That is there is no indication to show that the system is on or not. That is the indicator is not working....
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V
vivekan
from Bengaluru, Karnataka
Mar 15, 2016
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Many issues with my Asus mobile - No response from Asus service

Address: 600097
Website: www.asus.com/in

I am using "Asus Zenfone 5 A501CG" and I bought this mobile in Jan 2015.
For last 6 months I am facing lot of issues in this mobile and I have raised concerns to support team through MyAsus application in mobile.
I used to get a acknowledgement after that I didn't get any response from the support team.

I am writing this since I am not able to use the mobile as every day I am getting new problem with my mobile...
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R
Roshni Satapathy
from Kolkata, West Bengal
Mar 12, 2016
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Asus zenfone selfie

Address: Dhenkanal, Odisha, 751003
Website: Flipkart

I had bought asus ZenFone selfie 4 months back.but it is not at all satisfactory.the phone hangs every now and then and gets heated up even if I talk for 10 minutes.the camera also hangs...resolve my problem as soon as possible....
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T
Tejas Borkar
from Mumbai, Maharashtra
Mar 11, 2016
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Display malfunctions

Address: Mumbai City, Maharashtra, 400028

My Asus zenfone 2 (purchased 6 months ago) starts malfunctioning with random touches . Very much irritated with asus 😬😬...
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A
Athul Susheel
from Mumbai, Maharashtra
Mar 11, 2016
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Asus notebook pc

Address: 400608
Website: consumercomplaints.in

Its not more than 7 month I buy this new laptop ASUS, it has hell lot of problem. Major is it gets shut down soon I connect with internet and start watching a video or browse in net. I am in warranty period but don't know what to do just a waste of money and energy. I need it repaired....
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A
achutha pedireddy
from Hyderabad, Telangana
Mar 10, 2016
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Asus f550c notebook

Address: 533435
Website: ASUS

Purchased Note Book Through Amazon Facing Frequent Problems.Visited The Service Centre Thrice Still Another Compliant Hav To Visit Tomorrow.Believing Inthis Company Made Me To Rome Around Service Centres Why The Compliants Has Been Arising Frequently For A New Piece.Bought On 16th May2015, In Warranty Only If Its For 3times With In A Year.After That It Has To Be In The Servicing Centre Most Occasionally I Have To Use.By Selling These Sort...
+1 photos
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Tarini Prasad Mohanty
from Mumbai, Maharashtra
Mar 7, 2016
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Tablets

Address: 755019

I have purchased one tablet from Flip cart. The tablet show problem in charging port charging is through Nokia cable as from the receipt day the charger supplied is defective. I have contacted the ASUS service center at Bhubaneswar but They are not replacing the charger as it is not in their service term. I am staying at JAJPUR ROAD around more than 100 kilometers from Bhubaneswar. When the Charging port is not working I have contacted the...
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pkt.fmsb
from Vadodara, Gujarat
Mar 5, 2016
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Screen breakage - asus zenfone selfie

Address: Vadodara, Gujarat, 390016
Website: www.consumercomplaints.in

Dear Team
I own a Asus Zenfone Selfie fon which I bought 4 months back. Its under warranty .My fon fell yesterday and inspite of huge claims of being a guerilla screen, the screen has broken very badly. I am shocked. Replacement cost is estimated around 5 k .
Y cant i get a cover under warranty and free replacement of screen . Whats the use of guerilla screen then/
Invoice No : # BLR_WFLD[protected] (Bought Via flipkart...
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S
Saket1472
from Bengaluru, Karnataka
Mar 3, 2016
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*shocking and unacceptable service from flipkart and asus*

Address: Bangalore, Karnataka, 560037
Website: asus.com/in

I ordered a asus zenear headset from flipkart
Having order id: od[protected] on 17 december, 2015 5:57 pm,
Standard warranty of six months displayed on the product page. The
Right ear canal stopped working after 3 months, which was under the
Warranty period. I have been contacting both #asus and #flipkart. This remains unsolved to date. I guess #asus is waiting for 6 months to be over so that the issue...
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M
mohiburislam95
from Silchar, Assam
Mar 3, 2016
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Asus zenfone 2, 2gb ram replacement delay

Address: Kolkata, West Bengal, 700002

I have received a second hand mobile(zenfone2, 2gb ram) on 29-2-16.then i have talk with asus coustomer supporter, they also talk to me i have to contact with flipkart. after 1 day flipkart say to me We will pick the original item/s while delivering the replacement item(s) by Thursday, 03 Mar'16...but still i have not recived the mobile.please do something...flipkart...
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S
sandeepzeenews
from Chennai, Tamil Nadu
Mar 3, 2016
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Asus service center allahabad

Address: Allahabad, Uttar Pradesh, 211008
Website: ASUS SERVICE CENTAR

Dear sir,
Hereby in i have attached a copy of manual recipt of submission of my phone in ASUS service center allahabad as you can see in manual there is no description about any physical or any kind of damage.
Since i submit my phone for repair of sound problem after a while when i contacted to service center for progress on my handset status.EVERY TIME &AGAIN &AGAIN there is no proper &clear response regarding as you could...
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M
Mahaminur Rahman
from Delhi, Delhi
Mar 3, 2016
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Duplicate processor

Address: Ambala, Haryana
Website: flipkart.com

My Assus Zenfone 2 leser 550 features A SNAPDRAGON PROCESSOR . But i found that its processor is Cortex.. Sometimes it stops working.. So i think this is cheating.. may i get any help?...
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A
ankita mangla
from Mumbai, Maharashtra
Mar 1, 2016
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Liquid content found in my mobile

Address: Mumbai City, Maharashtra, 400064

im asus user from a long time, last year october 2015 i took asus zenfone laser ze550kl mobile piece which is still under warranty period till october 2016…..my fone was hanging too much and geting restarted agian agian frm 2 3 days, immediately then aftr one day suddenly it get switched offf…next day went to asus service center which was there at andheri east gundecha onclave was the registered address but as i went there m getting a...
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