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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 53

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N
Niranjan Magare
from Ahmedabad, Gujarat
Apr 25, 2015
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My ASUS ZENFONE 6

Address: Pune, Maharashtra

Hi ASUS, There are many bugs in the new kitkat rom (4.4.2) of ASUS ZENFONE 6. Phone is overheating and not showing some call logs. These both problems are teasing me too much. There are many bugs like these. Please fix these bugs as quickly as you can. This is not expected from you. I have purchased new ASUS ZENFONE 6. I am very disappointed by you ASUS. I hope you will solve this problem and I will get the better update in my phone....
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Bhabanishankar
from Visakhapatnam, Andhra Pradesh
Apr 20, 2015
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Not able to Provide servicing within Warranty Period

Address: Hyderabad, Andhra Pradesh

I have given my Asus zenfone 5 Mobile with EMIE No:[protected], Serial No:E7AZCY877846 to service center (REGENERSIS (INDIA) LIMITED.) on 25th March.As per their assurance it should delivered me by 3 to 7 working days.But still now they are not able to delivered my product.Though I have contact to the Customer Care people regarding this but they could not able to solve this issue.Please look into this matter and do some needful action....
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S
Sanjay.SK
from Bengaluru, Karnataka
Apr 19, 2015
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Defaulty Mobile

Address: Agra, Uttar Pradesh

Dear Sir/ Mam Pls.. be inform to you that I have purchase one mobile from your company but after two month I am facing problem (sim not working). so I have summited your sevice centre 28/03/2015 but till now mobile not repiare and not give any response from your service centre. In case mobile is not repaireable kindly replace the same otherwise I will be consumer court. kindly suggest me that but i can do for you. Regards.. Sanjay...
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A
Adremcomputer
from Bhopal, Madhya Pradesh
Apr 19, 2015
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Motherboard problem

Address: Hoshangabad, Madhya Pradesh

सर मेने 17.10.2012 को एक असूस कम्पनी का P5G41T-M LX3 सीरियल नंबर DZ B9M0BX239348 मदरबोर्ड लिया था जिसकी कम्पनी वारंटी तीन वर्ष की आती हे जो 22.12.2014 को ख़राब हो गया / इसे मेने 24.12.2015 को असूस सर्विस सेंटर पर...
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Liji Aneesh
from Chennai, Tamil Nadu
Apr 17, 2015
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Monitor broken

Address: Ernakulam, Kerala

I purchased one ASUS zenfone 5 on Feb 9 2015, unfortunately, its glass monitor broken automatically yesterday afternoon, The Mobile was on my table and i heard a sound from the set, when i looked on the hand set its glass monitor is breaking slowly in front of my eyes, I went to ASUS service center Kadavanthra Cochin Kerala, immediately, and they are not believing me they told it wont happen if the set didn't fell down. and asked me to change...
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chintan papaiya
from Mumbai, Maharashtra
Apr 16, 2015
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Company declined to change parts under warranty

Address: Surat, Gujarat

I have bought my phone in December 2014 and it is still in warranty, but yesterday suddenly there was a charging problem occurred in my phone. It shows charging in the display but won't raise the battery charging it remains at a particular level. When I showed the phone to Shree Ram Krishna Enterprise Asus Authorized Service Centre, they told me that my phone is water damaged as the strip near the charging point was red, but phone...
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A
anksngp
from Gurgaon, Haryana
Apr 13, 2015
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Defective Asus Zenfone 5

Address: Gurgaon, Haryana

Hi, I had bought a asus zenfone 5 on 24th feb 2015 through flipkart. Around 1 week back the metal strip at the bottom of the phone came off itself. The phone was safely kept in my pocket and it came off automatically. There is no external damage to the phone and it is working fine. When i went to the service centre i was informed that it is not covered under warranty. I did not expect such a response from a organization like ASUS. I...
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S
sunil.mech
from Tenkasi, Tamil Nadu
Apr 13, 2015
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charger adaptor

Address: Kurukshetra, Haryana

Hey, i have purchaged asus zenfone 5 from flipkart. i ordered it on 8th october 2014 but it is deliverd to me on 14th october 2014. now the adaptor of charger is not working and when i visit the service station of asus they said the waranty of accessiory is only for 6 months and ur warnty is finsihed on 8th april 2015. but it should be upto 14th april 2015 . because i got it on 14th october 2014. so please help me. and i requested you to...
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P
pranee2003
from Kolkata, West Bengal
Apr 11, 2015
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asus fonepad ME372CG not working properly after repeated repair;service centre in barrackpore is idle.

Address: North 24 Parganas, West Bengal

On 23 Jan 2015 I deposited my tab(sl.no.DBOKCT397199)to asus service centre(F1 info solution&service) at Barrack pore, Colgate 700120, West Bengal, for speaker not working, it was returned to me on 23 Jan, again deposited it on 27 Jan&11 FEB for same problem they could not solve it, on 20Feb again I deposited it, this time they changed mother board and returned it on 07 Mar15.this with more worst condition my tab's all features are changed...
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M
mukeshdeepu
from Bhopal, Madhya Pradesh
Apr 9, 2015
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DEFECTIVE MOTHER BOARD

Address: Chennai, Tamil Nadu

1.mother board no A3M0AD068783 is frequently getting repaired 2.no proper service from service centre 3.no satisfactory support/ reply from customer care 4.even though i sent bill copy but i was replied to contact at point of purchase but already concerned party replied to contact asus support team, hence kindly assist me to get mother board repair and approve warranty since date of purchase is 02.10.2012...
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P
pankparth
from Chennai, Tamil Nadu
Apr 4, 2015
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call log not shown in call history when call end with power button.

Address: Ahmedabad, Gujarat

When i end call with power button call log not shown in call history. i complained it for many times but still not any solution when i go to customer care they told this is software bug but we can't do any thing, if they can't do anything then why open such a service centre. what are you doing lairs. How much time taken by you for giving update for this call log bug solving. if your company has no level then don't give bug-full...
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M
Manandoshi
Apr 3, 2015
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Laptop problem....

Address: Rajkot, Gujarat

Hello, I have bought Asus laptop and fresh installed Windows 8.. Now, when I open any light weight apps, disk usage reach up to 100% and hangs. I could see SVCHOST process [System process] is causing this issue. I'm a tech too and working in this industry for 3 years, I checked all of the stuff and tried many things to fix this but no luck yet. Please ask ASUS to check this, my laptop is under warranty and they are not giving solution. Thank...
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Z
Zaid Usmani
from Delhi, Delhi
Apr 3, 2015
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Non-Compliance to the warranty and Non Cooperation of the service staff

Address: New Delhi, Delhi

I had purchased ASUS Zenfone5 on 31.08.2014 and within 8 months, the phone started malfunctioning. The 2 main problems are as follows: 1. The LCD display had a yellow coloration on the right centre side. I reported the case using the Phone's inbuilt app and when 2 days later I went to the service station they converted the case upside down and instead of addressing the issue, the converted the case into physical damage and Out of Warranty....
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Ansari pulicat
from Chennai, Tamil Nadu
Mar 31, 2015
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I trust your mobile but your are cheated me. regards your bad mobile quality and worst service.

Address: Chennai, Tamil Nadu

I truly trust the ASUS but your are cheater in the mobile world.now i very irritated because of your service. I am always positive approach about your company mobile to my friends circle now you are cheated me. I Newly purchase asus Zenfone 5 and also i propagate and publicity your company in my friends, co-workers and colleagues. After the month your company mobile couldn't work properly. I feel very sad and also irritated. In my friends...
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Y
yanik
from Edakkulam, Kerala
Mar 31, 2015
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broken panel

Address: Thrissur, Kerala

i have a asus notebook, due to the complaint to display i got a replacement of display and after the replacement i have seen some problems to the panel and the panel is broken i have reported it to the service center but they are not willing to replace it.the guy over there knows he broked it.i need a replacement of that piece .frame is titgted like its bended and it ill get broken soon .i need a quick replacement of that frame and action...
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G
gyanprakashsingh
Mar 31, 2015
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ASUS Tablet Charging problem

Address: Kanpur, Uttar Pradesh

ASUS table was not charging through given charger and blinking connect and disconnect charger. Due to this reason I have not operate Asus Tables. I had perches Tables 9-jan-2015. ITEM CODE:[protected] ORDER NO:[protected] SUBORDER NO:[protected] IMEI NO:[protected]...
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Arifuddin
from bhubaneswar, Odisha
Mar 28, 2015
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Repairing Problem

Address: Khordha, Odisha

Sir I have submitted my ASUS FONEPAD 7 tablet two times in service center but their service is not that much good enough that's why i m suffering more than ever now ... 1.Firstly when i have submitted my tablet they repair it and gave me but when i check it, it shows sound system problem .. 2.Again i gave them they repair it's sound system and gave me ..then i checked same problem arises sound slow, Ear phone nt working properly and when...
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R
Rohit Katke
from Mumbai, Maharashtra
Mar 28, 2015
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ASUS Store trying to cheat

Address: Mumbai City, Maharashtra

Two days back i had visited an ASUS Exclusive store in my City (Mumbai, Andheri West, Versova) i wanted to buy ASUS Laptop (034D) White an i3 Processor with 4GB RAM and DOS OS. When the ASUS executive (Mr. Rajnish) gave me the Laptop box I noticed that the seal was tampered which the Executive denied (Saying that - it is this way from factory), i some how agreed to his claim. The when the Laptop was taken out of the box i saw some light...
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G
GATEWAYFEROKE
from Thiruvananthapuram, Kerala
Mar 28, 2015
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VERY BAD CUSTOMER SUPPORT

I have purchased Zenphoen 5 during Dec' 15 as per Model No.EAAZCY212520. Now it is at your Calicut Service Centre(AXEL SERVICES) for the 3rd time with same complaints of OVER HEATING & LOW BATTERY BACK UP. Your service centres are not provided with spares to replacin in time and customer are ultimately getting cheated only because of the purchasing AZUZ; NOT GETTING SERVICE IN TIME & NOT REPLACING THE PRODUCTS IF SERVICE MAY DELAYED...
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S
sid_zoom
Mar 26, 2015
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Zenfone 5 speaker not working within 1 month of purchase | worst after sales support

Address: Patna, Bihar

I never thought in my worst nightmares that I will be writing this kind of review within 1.5 months of getting a new Asus mobile phone. I bought Asus Zenfone 5 A501CG on 3-feb-2015 and within one month o[censored]se there was problem with speaker of the mobile. Was not able to hear anything from speaker of the phone and the only way I could use it was with the help of a headphone, I took it to the asus authorized service center (F1 INFOSOLUTIONS...
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