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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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Asus India reviews & complaints page 55

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B
bhasme
from Sirsi, Karnataka
Feb 9, 2015
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ZENFONE 5 HEAD PHONE

Address: Dharwad, Karnataka

I PURCHASED ZENFONE 5 JUST 2 DAYS BACK I DID NOT GET HEAD PHONE ALONG WITH THE PHONE ONLY CHARGER I GOT, I CALLED CUSTOMER CARE THEY ARE TELLING HEAD PHONE OFFER IS STOPPED FOR THIS MODEL.ARE YOU OUT OF YOUR MIND IF WE PURCHES 2000/- MOBILE WILL GET HEAD PHONE BUT I PAID 10000/- IM NOT GETTING MEANS ITS PATHETIC.HEAD PHONE IS NOT AN OFFER FOR ALL MOBILE THEY HAVE TO GIVE...
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binu08
from Kolkata, West Bengal
Feb 4, 2015
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USB BODY DAMAGED BY SERVICE CENTER AND HARD DISK PROBLEM AGAIN

Address: Jaipur, Rajasthan

I have an asus laptop xa 200 notebook . Before few days it shows the audio jack problem and hard disk voice came out. In service center they keep my laptop approx 15 days and they change the mother board and hard disk and they also damage the USB BODY. Now the hard disk again making a voice. Overall ASUS gives too bad service now change my hard disk again....
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A
Ashokguptajp
from Delhi, Delhi
Jan 23, 2015
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Company Scheme not recive

Address: New Delhi, Delhi

I had purchased tablet on 2.11.2014 from ME175-1B010A =E7OKBC104818, Gadgey Gurus Pvt Ltd, , G-42 Westend Janak puri new Delhi Name = Seema Gupta Address = D-202A, Mohan Garden, Uttam Nager, New Delhi-110059 Invoice Date = 2.11.2014 Bill No= 290 Till Date no revive lather tablet cover . Company person saying I am sending your lather cover but no response compy side...
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Pooja Shri
from Bengaluru, Karnataka
Jan 21, 2015
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Horrible product pathetic customer support

Address: Bangalore, Karnataka

I bought Asus tablet online from Flipkart. Its Sim slots were not working and as the product was brand new, and the problem could not be fixed, the Asus service centre people told me they would replace it. This was in November 2014. Ever since, i have been mailing to them constantly, since calls they seldom pick, but no satisfactory reply has come. Flustered I asked for the replacement of the money, to which they finally agreed and asked...
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S
S@@B G
from Shimla, Himachal Pradesh
Jan 20, 2015
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Contact Stopped

I have bought Asus mobile approximately 1 month ago. but now it is showing a message again and again and the message is unfortunately contact stopped. plz give me the solution other than the software update because i have recently upgraded the version....
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abhishek.k.soni
from Aligarh, Uttar Pradesh
Jan 20, 2015
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Zenfone defect no service provided since 3-4 months.

Address: Sikar, Rajasthan

Since more than 3 months, my new Zenfone 4.5 inch is with ASUS service centre where it was submitted only after 1 month o[censored]se due to defects from day one. They are not repairing, not returning and not even replying to my case ID IND(EN) : Defective product [ID=RWTM[protected]-743]...
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S
swatz
from Gurgaon, Haryana
Jan 17, 2015
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Pathetic phone i have ever bought

Address: Faridabad, Haryana

I bought ASUS Zenphone worth 13000...but i think its value is only 1000 even less than that...after just 2 months its working pathetic...the biggest mistake i have made buying this phone..cant explain problems because its infinite..Kindly dont sell phone to customers...ur just spoiling your image nothing else......
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rajeevbagga
from Ludhiana, Punjab
Jan 16, 2015
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Asus Note book are poor & after sales services is pathetic

I am Rajeev Bagga . I had Bought Asus Notebook D7N0WU04168629F RMA INUG4C0058 From Australia on 23/02/2014 with Global Warranty of one year. I came to India back on holidays . My notebook have problem .I Visited Asus Services Center on 23 December 2014 and service center ordered mother board same day on 23/12/2014 and said they will close this case on 31/12/2014 . Meanwhile i had a word with Mr Ramesh Chand who is working in Asus Delhi office...
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A
akshayjain692
from Delhi, Delhi
Jan 16, 2015
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Complain regarding ASUS zenfone 5

Address: Bhopal, Madhya Pradesh

I bought ASUS zenfone 5 in aug 2014, ever since i am facing hanging problem, it keyboard types abnormally. It heats too much and battery is worst. I mailed to ASUS many times they does not resound correctly and give my unit to service center they change the main board, after that also when my phone get updated again it start creating same issues and with that, some times it restart automatically, remove SD card by its own, my apps go in back...
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akshaykhosla
from New Delhi, Delhi
Jan 15, 2015
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MANUFACTURING PROBLEM

Address: New Delhi, Delhi

i have purchased zenfone 4 400cg from flipkart, On the plastic rapper in which phone is rapped there is not mentioned that gorilla glass is present or not so how can i check that gorilla glass is there or not? because in unboxing video Corning® Gorilla® Glass 3 is written on the rapper in which mobile phone is rapped! so i want to know that from now asus is not printing corning gorilla glass on the rapper or it is a manufacturing problem...
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சுதாகர் ஹேக்.
from Chennai, Tamil Nadu
Jan 12, 2015
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Headphones not coming with this model Asus Zenfone 5 A501CG(Gold, with 16 GB)

Address: Chennai, Tamil Nadu

sir, i m purchased zenfone 5 in flipkart . Just got this phone delivered...Not even started it. Looks amazing but Headphones are not there in the box. Flipkart not providing headphones with this 16GB variant (this info is mentioned in small in their page too). Beware while buying. Even you cannot replace this phone when you have received it without headphone.. amazon, ebay, flipkart also other website not mentioned headset accessories...
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D
devapriya3009
Jan 7, 2015
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Laptor charges & battery issue reg.

Address: Dindigul, Tamil Nadu

I am dheventhiran. I have purchased asus laptop in the date of june 2014 in the name of suryoday microfinance. Now my laptop charger totally not working. And my battery backup retail only 30 minutes even fully charged. So I request to change both laptop charger and battery....
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pankajc910
from Mumbai, Maharashtra
Jan 6, 2015
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Asus Notebook Complaints

Address: Solapur, Maharashtra

asus x200MA-kk140D laptop (4th gen celeron Quad Core 2GB Ram) have technical problem in this pice. 1) power button not working properly. 2) we can not change brightness 3) if laptop goes on standby mode. it will autometically reboot. 4) have also some RAM problem...
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N
natashapise26
from Mumbai, Maharashtra
Jan 5, 2015
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refund

Address: Mumbai City, Maharashtra

Refund of money as the instrument was defective. Instrument was returned 3 months back and refund of money was promised within a week but its over three months and we are yet to receive the refund for the defective instrument. RMA Number: INUL4A0878....
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navnitkathare
from Mumbai, Maharashtra
Jan 5, 2015
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laptop is working slow

Address: Mumbai City, Maharashtra

one month back i bought g551jk dm053h. even though it has got 4th gen core i7 processor in it, its working slow. From day one only felt it was slow i thought its performance would get better with time but it did not. earlier i was using acer emachine which has got core i3 in it. this laptop tranfers file in usb or harddrive very much faster than this asus laptop i m using.and this asus notebboks sometime even laggs.my laptop serial no. is...
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sarangwakharkar
Dec 30, 2014
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i wand replacement for my asus zenfone 6

Address: Nagpur, Maharashtra

sir, i am a asus user reporting u for my zenfone 6. I want replacement quickly. my cell phone is countiely hanging the camera quality is worst ...focusiing problem so plz i wnt replacement... i complain your service center twice they are not replying properly ... my IMEI NO.:-[protected] DATE OF PUCHASE:-24 JUL 2014...
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A
agghodake
from Delhi, Delhi
Dec 30, 2014
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Cell phone Zen 4

Address: Pune, Maharashtra

I have purchased ASUS Zenfone 4 Details:- OD[protected] Recd On 03.Nov 2014 I have below issue 1.No battery back up 2.It is getting hot when application is running . Same I have informed to customer care on 18 nov 2014, I am very mush disappointed regarding service of flikkart. Flipkart is only delivering goods, but sales after service is totally missing. I am very much disapointed regarding...
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S
sarangwakharkar
Dec 28, 2014
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asus zenfone 6 ....to give replacement

Address: Nagpur, Maharashtra

Hey sir, I am a asus zenfone user...i have so many problms in ur cell phone...mainly the hanging problm i complain for that but ur service center are not responding prproperl and 2nd sim slot is also not working...the camera quality is worst...compare to 13 mp...I am kindly reqing u to plz give me a replacement of my cell phone urgently...my emi code is [protected] and date of purchase is 24-jul-2014 my contact no. Is...[protected]...
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V
VenkataPraveen Gajula
from Kakinada, Andhra Pradesh
Dec 19, 2014
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zenfone display problem

Address: East Godavari, Andhra Pradesh

I am using zenfone5 (A501CG) having serial numbers SN:E7AZCY900863. which i bought in Sep 2014. Till y'day it was working fine, suddenly a dot was appeared on the screen and with in a hour it spread across the screen. Display was gone, we don't have any crack on the external screen. I am able to attend the calls, it seems that problem is with the display. I trusted in ASUS and bought this mobile. What should i do now ? i have been...
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M
Mukeshbabukain
from Delhi, Delhi
Dec 19, 2014
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New Laptop Dead on Arrival, No Repair no exchange

Address: New Delhi, Delhi

I purchase the ASUS laptop through ebay on 30/8/2014 the item (paisa pay id [protected]) was delivered to me on 3/9/2014 or 4/9/2014. As I opend the laptop and used it first time, it was not switching on no power at all. I contacted the seller and told the issue. The seller gave me an address of Asus Service center in Delhi and show it to them. I followed the same process as told by the seller. The Asus Service Center gave me DOA and sealed...
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