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Updated: Jul 28, 2024
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Asus India reviews & complaints page 57

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S
SKAP
from Hyderabad, Telangana
Oct 20, 2014
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asus zenfone 5 a501cg

Address: Hyderabad, Andhra Pradesh

Hi, Myself karthik. I brought asus zenfone 5 a501cg in the month of july through flipkart. I update the software updating to Kitkat on[protected]. From at that time my mobile having some troubles. The battery becomes drain always and Internet disconnected every 15 minutes. Can you please give me a solution for that one or please change my mobile. i am awaiting for your solutions. Thanks & Regards Karthik +91-[protected]...
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rsdeb2004
from Kolkata, West Bengal
Oct 18, 2014
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Tab Cover not received

Address: Kolkata, West Bengal

Hi, I have bought Asus fonepad7 TAB from Nikkys mobile shop on 26/09/14 and one free cover was with the TAB. To get the cover, it is required to register on the following ASUS website.From mobile shop they have to register for the same and confirm me that the cover should go to my home within 7 working days. Still now I have not recived the cover(market price is around 1500/-). I have tried to follow up several time with the shop and they...
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Geetansh Bamania
from Mumbai, Maharashtra
Oct 17, 2014
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Fraud and misconduct at the service center

Address: Mumbai City, Maharashtra

i have been facing troubles with slow processing on my laptop since the time i have bought the laptop. i went to a computer repair guy before going to the service center and was told that there are bad sectors in the hard drive. i submitted my laptop in the service center and after many days they returned me saying there are no issues with the product, but i was still facing the same issues. After 2 months of dealing with the laptop i...
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Abhisekhar Reddy Jonnala
from Basi, Punjab
Oct 15, 2014
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problem with entire laptop

Address: Bangalore, Karnataka

hello ASUS good to gave ur product in the beginning when i brought it, but now i am irritated to use ur product always problem with laptop, i had placed complaint as i am facing problem with battery back which is giving 2hrs backup and less. battery was replaced 2nd complaint once again regarding sudden power off, key board is not working, and battery backup once again after changing battery also, ur service engineer had replaced all...
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T
thrupthy
from Hyderabad, Telangana
Oct 13, 2014
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Zenfone 5 display complaint

Address: Thiruvananthapuram, Kerala

Hi, I got Zenfone5 from flipkart on August 22 nd.October 11th the display is gone. i was in a call and was expecting a message.After disconnecting when i checked the display is shifted down.Before call it was ok.When i contacted nearby asus service centre(F1 solutions and services), they are suggesting full display change with a pay of 6k.They are saying display liquid has spread because of pressure.i have no idea what pressure can be...
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DineshKumar.K
from Chennai, Tamil Nadu
Oct 10, 2014
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Absolutely No Response

Address: Chennai, Tamil Nadu

I'm completely dissatisfied with the Kind of response that I'm receiving from "ASUS India" nor the dealer "Regenersis Service Center India" handling my product. I had given my Motherboard (which is under warranty) for service on 20th Sept 2014. It is more than 20 days now, I have escalated the issue till ASUS Customer Service Manager & ASUS Customer Loyalty however no one is ever bothered to call or give a status update on my issue. This...
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A
ALANAND
from Surat, Gujarat
Oct 8, 2014
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ASUS Zenfone 5 not working

Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

Dear Sir, I am Purchase your Asus Zenfone 5 from Flipkart.com as on date 18.7.2014, whiten 2 months my mobile not working, I am requesting to Flipkart toexchange it but they told our replacement is only 30 days, you will go to Asus service centre, So I am going to Surat on 24.9.2014 hand over my mobile they told me that Part coming from company, whenever mobile is ready we will call you take 2 to 3 days. Details of Service Form RMA Number...
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swamisaba18
from Mattanur, Kerala
Oct 6, 2014
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Worst Customer Service -Need attention and Resolve my issue

Address: Pune, Maharashtra

Hi Team, I have been facing problem with my zenfone 4 for past 25 days, I brought this mobile on Aug 5, 2014 . I was feeling good when i got this product, but after one month, I faced problems in display and automatic restart, then i went to Asus mobile service center, the worst part started from there, No proper response, worst customer service. Initial they blamed me for the problems and asked money for servicing my mobile, I was not...
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bhavin1661
from Ahmedabad, Gujarat
Sep 29, 2014
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after repair in service center asus zenfone 5 running only 1 gb ram ...

Address: Ahmedabad, Gujarat

i m purchasing zenfone 5 on 18 august which in deliver on 21 august ...hardly one month is going ..on 25 phone doesn't start up so i invert in asus service center in ahmedabad...which is near ..(REGENERSIS...NAVRANGPURA) AFTER its start up its ok when i check its ruining on 1 gb ram. i complain it service center . But they could not say any thing only say ask costumer car i say ok.. when i called costumer care they say go to service center...
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amarnath dixit
from Delhi, Delhi
Sep 20, 2014
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Warranty extension Problem

Address: Surat, Gujarat

I had applied for warranty service extension for 2 years and paid INR 4400/-. Had completed all the formalities long ago on 18 august last month, still no proper reply from them, they are just postponing it, saying the delay is from ASUS company side. If this is the service you provide to your customers then how on earth do you expect your brand to have a good name in INDIA. Might be you people haven't heard the saying that " When one feels...
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Dharamvir Deswal
from Chandrapur, Maharashtra
Sep 20, 2014
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Asus not providing warranty and Unfair practice by their service centre

Address: Kota, Rajasthan

Dear Sir, I Purchased a ASUS LCD Monitor on 15/11/2011. Model No. PA238Q. The display stopped working on 24/08/2014. The complaint was lodged on ASUS toll free number whose complaint no. is A[protected] dt. 26/08/2014. After 2-3 days a call came from ASUS India telling me to take the monitor to F1 Info Solutions and Service, 1/3A Yudhister Marg, Opposite Yojna Bhawan, Jaipur for repair there is no service center in Kota. On 03/09/2014...
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neer5120
from New Delhi, Delhi
Sep 20, 2014
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Regarding Motherboard Replacement in warranty

Address: Jaipur, Rajasthan

Dear Sir, as per above cited subject, I just let you know that my motherboard G-41 was in no display mode. i used your service center utility on 5 August 2014. there were i found after 1 month they gave me H-61 in replacement. that board was not similar with my configuration of G-41. again i gave to replace and they gave me G-41 board after 10 days. that mother board was old & in very poor condition and that also have same problem...
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Sunil_Patel
from Delhi, Delhi
Sep 19, 2014
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Warranty Laptop not Repair / Replace

Address: New Delhi, Delhi

Pranam. Dear, Sir I have bought new laptop from company of Asus. now laptop's motherboard fail in only 7 month. we complaint in asus online toll free no. my laptop collect asus service for repair. but not repair yet. today complete 1 month and 15 days.but no any message for repair / replace. i visited service centre in Nehru Place but we have not satisfied answer. Please help sir Regards, SunilKumar Patel...
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NSS Parmar
from Mumbai, Maharashtra
Sep 15, 2014
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Non delivery of product over a month

Address: Jaipur, Rajasthan

I had purchased a note book Asus X551CA- SX014H 15.6 Inch Laptop with bag from Amazon.com Order Id[protected] Invoice No KA-BLR[protected]on 02 Aug 2014. When the product was received at my es at mumbai it had defects the touch pad not working and the battery was dead and not charging. The Laptop was bought for my daughter at Modi University of Science and tecnology Laxmangarh which is appox140 Kms from Jaipur. The laptop was...
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Hiral Soni1
from Pune, Maharashtra
Sep 5, 2014
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windows not able to install in my new laptop

Address: Bharuch, Gujarat

Hi I have purchased Asus 200ma 400d laptop before 2 days back having problem to install windows operating system approach you customer care 4 times but not get proper response and disconnect my call twice. this is my first experience with asus and dispointed by yourside. Hiral soni...
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papu.sahoo
from Pune, Maharashtra
Sep 2, 2014
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Poorest Quality product and service

Address: Hyderabad, Andhra Pradesh

Do not ever buy ASUS products.If it happens to be defective like one I had, you can never get it repaired or replaced. Mine was a new ASUS google nexus 7 tablet which had Motherboard issue after only using once. This tells the quality and what is more horrible is the apathy of ASUS. Their defiance amazed me when I asked them to check the quality of the product. They served a quotation which as good as buying a new one. I swear not to...
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AbhayNanda
from Delhi, Delhi
Aug 31, 2014
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Rudeness of Staff in ASUS Exclusive Store

Address: Kolkata, West Bengal

I went to buy an ASUS Zenfone from ASUS's exclusive store. The person there was not willing to sell the phone. He was too lazy to do anything. When I asked him if he had Zenfone 5 he replied he has both 16GB as well as 8GB. So I asked for an 8GB variant and he gave that to me. Then, when I asked for a 16GB variant, the helper was telling me that he has and he'll go and get one. When I asked the manager of the shop, he said he does not have...
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dmohankumar56
from Chennai, Tamil Nadu
Aug 29, 2014
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No Replacement of my mobile

Address: Coimbatore, Tamil Nadu

I have bought zenfone5 from local dealer (Chennai mobiles, Coimbatore) on August 8th . The product which i received had defective camera . So i have got Doa certificate from service center on 12 Aug. But i am waiting for past 15 days, my dealer says that there is no stock available. I have spent 13500 Rs and there is no proper response from asus. I have been following this item on daily basis through call centre, but they also say the...
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anujsharma1994
from Delhi, Delhi
Aug 28, 2014
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Tablet

Address: New Delhi, Delhi

My Nexus 7 is under a repair warranty till December this year. I have lost count of how many times I have complained about this product and also my long metro journeys to nehru place from Dwarka, the latest being about a week ago. My tablet got dead for the 5th time and the customer care is doing nothing about it. I have been to three of their service centres. The last one was Regeneris technology in Nehru Place. They just fix the problem...
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kumar88
from Mumbai, Maharashtra
Aug 27, 2014
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Asus laptop X551CA Sr No DCNOCX718079519

LAPTOP was purchased on 03/08/2014 through Amazon.in. Laptop screen is showing one straight vertical line in the center from top to bottom, it appears that it is a manufacturing defect . Please arrange to get it rectified earlier . A K Sharma E mail [protected]@gmail.com Mob [protected]...
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