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Updated: Jul 28, 2024
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Asus India reviews & complaints page 54

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D
DHANRAJ BHANGALE
from Ghugus, Maharashtra
Mar 25, 2015
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HEATTING AND fast discharging battery

Address: Jalgaon, Maharashtra

dear sir i am requested to u i am purchace asus zenfon6 in few month ago. but the phone is over heatting and fast discharging battery so please change my mobile the details as bellow purchase dt[protected] od[protected] vat/tin [protected] tax invoice no blr_wfld[protected]...
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Prags006
Mar 24, 2015
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Asus zenfone 5 set problem

Address: Bangalore, Karnataka

I have bought the Asus zenfone 5 mobile in the month of feb 2015 through Flipkart. Within 15 days i have observed the following problems:

1) Battery is taking huge time for charging and getting drained very fast.
2) Phone gets hung frequently and some vertical lines visible in the screen....
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Rameshdevi Karthikbindu
from Mumbai, Maharashtra
Mar 21, 2015
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hanging mobile and display problems

Address: YSR, Andhra Pradesh

My asus zen5 mobile is always hanging and battery backup is very low. I have given two times service at degenerated. But the problem is repeated. Please solve my problem or change my mobile and give another mobile. My no.[protected]... Ramesh babu...
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J
Josbin
from Mumbai, Maharashtra
Mar 20, 2015
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Lock Screen is not working

Address: Kottayam, Kerala

I have purchased my zenfon 5 one week ago . The lock screen with pin or pattern is not working when the screen locks only a slide lock will appear .After resetting the phone it works but it again stops working .Only after boosting device the pin or pattern screen will appear...
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J
jatin19
from Noida, Uttar Pradesh
Mar 7, 2015
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asus zenfone5

Address: Chandigarh, Chandigarh

Buying date on 25 oct 2014 From jan 15 2015 problem of restart again and again while using mobile data I have shown mobile to service centre in sector 32 sco 274 chandigarh 2 times But still problem in it So kindly help me to out of this. Imei serial no [protected] Jatinder kumar chawla M [protected]...
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C
ceerith
from Mumbai, Maharashtra
Mar 7, 2015
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Asus services fraud

Address: Pune, Maharashtra

This is Shruti Chavan I had bought ASUS 1015E-CY041D Laptop from Snapdeal (order number [protected]). I recieved it on Dec 29, but the laptop had keboard issues for which I approached Snapdeal where snapdeal directed me to talk to Asus Since then I had been trying contact Asus service centers. I tried calling Asus service center in Pune, phone never connected. I went to the location, to my surprise service center did not exist at all....
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ideepti
from Gurgaon, Haryana
Mar 4, 2015
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FAULTY LAPTOP

Address: Ghaziabad, Uttar Pradesh

I bought this laptop (Notebook X553 Series, Serial Number： E9N0CV[protected] on Feb.14 2015 that is exactly 15 days from today. I am very disappointed with the machines performance, word files are slow, toggle between the screen is not at all possible as the computer gets stuck every second. The anti-virus I got pre-installed, at the time of purchase had already expired. Browsing video is next to impossible as again the machine gets hanged,...
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bimal a
from Mumbai, Maharashtra
Mar 3, 2015
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Nexus 7 Service

Address: Ernakulam, Kerala

Hi, My ASUS Nexus 7 2013 tablet screen got cracked and I have given the Tablet for servicing at an authorized ASUS Service center in Kochi. Now the service center person told me that the cost for the part will be around 13000. But when I checked online for the price, it is not coming near by to that amount.Could you please confirm the cost of the display assembly....
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Sanjay Srinivasan
from Chennai, Tamil Nadu
Mar 2, 2015
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Asus rog g750jm problems and request for a replacemeny

Address: Chennai, Tamil Nadu

Recently, like 6 months ago I bought an ASUS G750JM Notebook and as soon as I got my notebook after a day I noticed something loose inside one of the fans at the back, when I shake the notebook horizontally, I didn't think it was a big issue, and I didn't bother…I keep getting some electrical issues and now I’am bothered and sort of disturbs me that there is something faulty inside. The notebook I got has some patches at the sides, like...
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AkshayKale
from Mumbai, Maharashtra
Mar 2, 2015
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Strong heating issue at camera side, which service center guys can't solved after repairing.

Address: Mumbai City, Maharashtra

My 1 zenfone 5 (purchased before 4 months) get starts heat strongly after 2 min. using.. (without no any background processes/apps, without any net connection, without any auto -updates) i also visited ASUS center before 15 days they chaned the main board. But Nowdays it also showing same problem, n also starts heating from display side. charger plugin light was not shown. it was also repaired that time. But before 2 days it doesnot showing...
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Tejendar EcoMate
from Mumbai, Maharashtra
Mar 2, 2015
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Sudden shutdown- not getting ON

Address: Hyderabad, Andhra Pradesh

when i plugged-in my sound system to the ASUS laptop model : X553MA-BING-SX376B(X553M), the laptop shutted down suddenly and became blank. and finally it was not getting on now totally.Even i tried somany times to switch on it..But it was not starting.Recently i bought this laptop before month only. Please provide me service....
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A
avinash_goswami
from Kolkata, West Bengal
Mar 2, 2015
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Service Problem - RMA Number INU9520569

Address: New Delhi, Delhi

D' Sir/Madam, This for reference RMA number INU9520569 Serial number of my Laptop is DBN0CX8228744G, I have submitted my Laptop in your Nehru place service center on 23rd Feb 2015 for repair With the assurance that I will get the same on 2 to 3 days when 4 days are over than I called them than they told it will be done on Monday but now one week is over but my laptop is not fixed yet properly when I called to them, as per them...
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Akshya Saksena
from Delhi, Delhi
Mar 1, 2015
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Regarding replacement or repair of screen of zenfone 5 under guarantee clause.

Address: Kota, Rajasthan

i've purchased Zenfone 5 A501CG through flipkart order No.0D[protected] dated22/08/2014.The mobile phone was delivered on 25th Aug 2014.On 24th feb 2015, my cellfone dropped on road from my pocket while bending and amazingly its screen broken into pieces.In cellphone specification on flipkart, company claims that this cellphone has ''Powerful Corning Gorilla Glass 3".Kindly resolve my problem and either replace or give alternative solution...
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V
varunsethi
from Delhi, Delhi
Feb 27, 2015
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false commitment

i was really unfortunate that i got a zenfone for me, from the very first day it started showing its real value of a cheap phone. finally on 19th of feb 2015 i gave my phone to the service centre in nehru place(delhi). The tech people there told me il get my phone in 4 days and now its been 10 days they are still waiting for display.When u guys know you made a [censored]in crap phone which will not work properly den you shud atleast provide your...
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santu2407
from Raipur, Chhattisgarh
Feb 26, 2015
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Complaint against poor service

Address: Kolkata, West Bengal

This is to inform you that after three services and ten days of first service, the service centre is still not able to identify the problem. They have changed the motherboard, battery, display but the problem still persists. If this is a manufacturing defect then why don't you replaced the device? Why should I suffer continuously? Today I had visited your service centre at 4:30 pm and left the place at 7:15 pm but the matter was not solved....
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ranjeevd
from Gurgaon, Haryana
Feb 24, 2015
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Extremely poor service

Address: New Delhi, Delhi

My case number is A[protected] I had placed an order for laptop screen as it had cracked at F1 Info Solution & Services Pvt Ltd, Nehru Place as it happens to be a authorised Asus service provider paid an advance of Rs 7000. I was informed that I could take My laptop. This happened on Thursday 5th Feb 2015. On Tuesday 10th Feb 2015 i was informed that my screen had arrived. The following day i received a call threatening me that...
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W
Waan
Feb 23, 2015
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Service quality

My 8-month old ASUS laptop spoiled. I sent for fixing at the service center in Thailand since 12 December 2014. It was found that motherboard and touchpad spoiled. I called up every now and then to check the progress. The only answer was ‘still waiting for the parts from Taiwan’. Until a month passed by, I was told that the parts arrived and they will fix but never inform approximate time for fixing. On 19 January 2015, I was informed...
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J
jrockzz
from Delhi, Delhi
Feb 23, 2015
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breakage of glass

Address: Visakhapatnam, Andhra Pradesh

hi this is jaswanth, i bought this asus zenfone 5 on august., they said that it consists of gorrila glass 3.yesterday my phone fell from a height of knee and it broke into pieces.if it was a gorrila glass how would it break from such a small height, it even scattered into pieces..when i contacted service centre they are saying it costs 5000, i bought the mobile for 10000,...
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S
Sanjay D. Gulhane
from Mumbai, Maharashtra
Feb 20, 2015
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Tempered Glass shatter Proof Scratch Guard Protector for Asus zen fone 5 is damage

Address: Wardha, Maharashtra

Invoice Number : S 63 FC 3/14-15/233 Invoice Date : 12 Feb 2015 Order No. [protected] Suborder No : [protected] Respected Sir, Tempered Glass Shatter Proof Scratch Guard Protector for Asus Zen fone 5 is damage so i have replace this Guard Protector Your Costumer Sanjay D. G...
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Grvsrma
from Delhi, Delhi
Feb 17, 2015
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Bought new motherboard for my laptop

Address: New Delhi, Delhi

I have a asus k53sm laptop that stopped working. I took it to the asus service center in askok bhawan, nehru place, delhi. They diagnosed it with some problem in motherboard. They replaced the motherboard and charged me Rs. 14000 as my laptop was out of warranty. Now in just 5 months my laptop has stopped working with the same symptoms as earlier. I doubt they even diagnosed it right the first time or the motherboard they provided was faulty....
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