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Updated: Jul 28, 2024
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Asus India reviews & complaints page 51

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S
sabre2899
from Bengaluru, Karnataka
Jun 8, 2015
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Zenfone 5 got deshaped(twisted) while charging due to overheat.

Address: Surat, Gujarat

Purchased zenfone5 on 13th November 2014. My products SNo E9AZCY187685. Had some problems with charging, data cable and battery were replaced. Now the instrument gets overheated and has changed the shape(twisted). As my instrument(mobile) is still under warranty period I would like to get it replaced with a new one. In reference to this complaint i had emailed earlier on 5th June 2015 and my request ID isWTM[protected] but still no...
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A
AFROZ KHAN PATHAN
Jun 6, 2015
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Detail of Asus Zen S/N:F3AZFG05U669

Address: Durg, Chhattisgarh

Dear Sir, I have purchase ZE551 ML-6J226 WW PHONE through Flipcart as a 4GB RAM ASUS phone. But i want to confirm that the supplied phone is having 4GB RAM or not. The S?N printed on Box is F3AZFG05U669. Please clear the doubt. Regards, Afroz Khan Pathan...
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M
Manasic81
from Baduria, West Bengal
Jun 4, 2015
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Not received Headphone with Asus Zenfone C ZC451CG purchased from flipkart

Address: Kolkata, West Bengal

I purchased one Asus Zenfone C ZC451CG from Flipkart on 28.5.15, order No.OD[protected] and I received the same on 01.06.15. When I opened box I have not seen any headphone inside the box. kindly send me headphone immediately at my address 26/1, Fakir Chand Ghosh Lane, P.O. Santragachi, Howrah-711104 (M) [protected] Email: [protected]@gmail.com...
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A
abhayd
from Mumbai, Maharashtra
Jun 4, 2015
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mobile given to service station for repairing (withinn warranty period)

Address: Mumbai City, Maharashtra

I have given my phone at service centre on 04/05/2015 regarding touch and hanging related issue. It is more than a month, no positive reply have been initiated from their end. after lots of telephonic and personal visit to service centre, nothing is happening, even sent several mail but no positive reply....
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Bhupender Chauhan
from Karnal, Haryana
Jun 3, 2015
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Cell phone

Address: Gurgaon, Haryana

Battery not up to the mark, network problem, mic problem even I have checked with asus service center but still not done I am very irritated this particular handset. I am requesting you that please exchange this and issue me a brand new handset asus zenfone 5 Thank you Bhupender Chauhan...
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rajanpeethambaran
from Tiruvannamalai, Tamil Nadu
Jun 2, 2015
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delay in service

Address: Ernakulam, Kerala

I gave my Asus zenfone 5 A501CG (purchased on[protected] from SreeLakshmi Jewellery D-6, G C D A Complex.Marine Drive, Ernakulam Tel;[protected] Bill No;A501 ) for repair at F1 Info Solutions &Services Private Limited .Cochin-682020.Email;coc [protected]@f1infoservices.com on[protected]RMA No;INS 1550072 )with two complaints (SIM1 not detecting &no internet connectivity) till date it is not attended stating that part is not available.If this...
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agrawalarc
from Faridabad, Haryana
Jun 2, 2015
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Defective not replaced yet

I am a customer who bought the Nexus7 Asus product for the first time with my hardly earned money. Usually after buying the product people feel happy, and i was expecting a lot as i bought an ASUS Nexus but i am sorry to inform you that from the day i have bought the product i am running through the service center. When this product was in warranty i send it twice to the service center. Again the mother board was replaced. It didn't work...
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F
faizii
from Lucknow, Uttar Pradesh
Jun 2, 2015
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hanging issue

Address: Lucknow, Uttar Pradesh

model no AU X553M N3540/5AG5/2G serial no EBN0CV[protected] above mention model no of ASUS laptop purchased around on 2nd may 2015 has an issue of hanging just after bootup then i submitted on 18.5.15 at ur service center in lucknow regarding hanging issue.they said hard disk n mother board will b replaced n it will b delieverd after fortnite so after fortnite on 1.6.15 i collected my laptop then on reaching to my office i startup my laptop...
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Pushkin Singh
from Gurgaon, Haryana
Jun 2, 2015
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speaker got damaged

my asus zenphone 5 (product s/n E6AZCY864544 ) (Rma no- INU9550640) speaker got damaged on 22nd april under warranty. Its been more than a month but is not repaired till now...service center is saying that the parts are not available..i am very unhappy by the service of asus..tthe company is least bothered...please help...
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D
dipaksh
from Chennai, Tamil Nadu
Jun 2, 2015
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i bought asus zenfone 5 gold 16 gb from flipkart on 12th may. the mike is not working phone is over heating

Address: Chennai, Tamil Nadu

i want a new mobile i have given to service centre in kilpauk behind ega theatre they told that part is not available and i have to wait till 22 june i have bought a new mobile because i cannot wait till 22 june please return my money my email id [protected]@gmail.com contact no. [protected] my inf no.8550677 got from service centre...
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Rakesh Reddy Chityala
from Hyderabad, Telangana
Jun 1, 2015
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Asus zenfone 5 Service

Address: Hyderabad, Andhra Pradesh

I had problem with my display for zenfone5. All of sudden my display changed to dim and shaking the screen while talking to phone. So i submitted my phone to authorized service center on 15.05.2015 but still i could not get any response from them till now and even contacted toll free number[protected] but they said it will delivered by 28.05.2015...
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sourav.adhikari9
from Mumbai, Maharashtra
May 31, 2015
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asus zenfone 5 mobile phone service.

I brought asus zenphone 5 on last 26th may, 2015. through Amazon.With in 5 days mobile speaker got damaged, phone battery also very poor, if i used phone continue for 30-40 mints.phone use to get hot. I can say this is d no 1 worst phone in d market now.Never Never suggest someone for same phone not even any asus phone. sourav adhikari [protected]....
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Ankit Khanzode
from Pune, Maharashtra
May 30, 2015
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regarding very bad service for asus centre

Address: Buldhana, Maharashtra

asus zenfone4 mobile.i am writing complaint in these case customer care service centre akola is badly handled peoples. my mobile developed signal problem.in that case i am going service centre . these person do not take any type of action regarding my mobile....
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Rajesh Pant (Raaj)
from Palghat, Kerala
May 30, 2015
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Replacement request

Address: New Delhi, Delhi

Date:- 30/05/2015 To, ASUS Company Sub:- Complaint letter for ASUS Zenfone-5 & Replacement request Sir/Madam, I am Rajesh Pant, I have purchased ASUS Zenfone-5 on 28/11/2014 via Flip kart Service provider. When I purchased ASUS Zenfone-5, I am happy with us before 3-4 months it’s working well functional but after sometime it’s creating many problem like 1. while connecting the charger, charging signal showing but not increases...
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Varun Sadhotra
from Jammu, Jammu and Kashmir
May 30, 2015
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asus laptop repairing

Address: Jammu, Jammu and Kashmir

I regret to lodge my complaint against your service center established at jammu regarding the most poor service being provided by them. I purchased a ASUS laptop some two years back. There occured slight hardware break due to fall and i hand over the laptop for repair on[protected] at your service center jammu. It is the amtter of great concern that despite the lapse of 1 and 1/2 month time my laptop has not been repaired as yet. I am visiting...
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A
Adarsh P Manomohana
May 29, 2015
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No sound in incoming calls

Address: Kozhikode, Kerala

I use zenphone 5. i update it 2 day ago. but after that I faces problem in my Incoming call. when I receive any incoming call then I can't hear voice and same as the other person even can't able to listen my voice. this is only in incoming call. I faces this issue from last 2 day, after that i change some some setting but still not solve my issue. please help me on this issue. My email id : albp303 @gmail.com thank you Adarsh P M...
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Nikhil.onlineac
from Ahmedabad, Gujarat
May 28, 2015
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incomming call not fully work in zenfone 5 after last new update() day ago

Address: Ahmedabad, Gujarat

Hello Sir/Mem I use zenphone 5. i update it 2 day ago. but after that I faces problem in my Incoming call. when I receive any incoming call then I can't hear voice and same as the other person even can't able to listen my voice. this is only in incoming call. I faces this issue from last 2 day, after that i change some some setting but still not solve my issue. please help me on this issue. My email id : [protected]@ymail.com Thank...
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E
expog31
May 27, 2015
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Fault Computer :

Dear Sir/Madam Re : Refer to Complaint No : A[protected] Refer to the above matters, we wish to forward the complaint matters to the respective department. We have purchased 1 unit Asus K30AD-BING-MY00IS(DESKTOP) dated 3th Mar 2015. During its time we have encountered problems in using the refer computer as such we have complained to the Asus centre by calls. The respective Asus technician were attended to our problems on 2th May...
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Eshaan Sapra
from Jaipur, Rajasthan
May 27, 2015
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Asus zenfone 5

Address: Jaipur, Rajasthan

Sry to say. But the services provided by you is not up to the mark. I took my cell phone to f 11 services centre in jaipur for network problem. Most of the time they kept my cell phone and said about weeks to be taken by them to repair I was most dissatisfied by Mr suryakant he is the biggest fraud working there. And u guys claim that u serve corning gorilla glass 3. My foot Soon I'm gonna file a case in consumer court.. Against the service...
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Vijeta Deshpande
from Nashik, Maharashtra
May 26, 2015
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Unsatisfactory performance of Asus Zenfone 5

Address: Nashik, Maharashtra

Recently I bought Asus Zenfone 5, but the phone is getting over heated from the very first day. Being precise when the phone is charging, when Wi-Fi is on this phone heats up drastically. Even 2110 mAh battery is not sufficient for the phone. I am very disappointed with Asus....
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