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Updated: Jul 28, 2024
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Asus India reviews & complaints page 52

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S
Srv1234
from Lucknow, Uttar Pradesh
May 26, 2015
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Complaint against Asus Zenfone

Address: New Delhi, Delhi

i bought asus zenfone at[protected].this mobile is many problems are there 1.mobile heated 2.automatically battery discharged. 3.charger is heated. 4. mobile automatically switched off. please solve these problems After Having on a Search Google, I Got to Know About CLICK2COMPLAIN.COM They Helped Me A lot & Recovered My Amount From Asus Zenfone Best Wishes To CLICK2COMPLAIN.COM Good Luck For All Members....
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Bikram Roy
from Bengaluru, Karnataka
May 25, 2015
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Service taking long time to replace part

Address: Kolkata, West Bengal

Hi, I bought a brand new Asus ZenFone 5 in the month of February, 2015. After only 3 months o[censored]se the main speaker is not working. I noticed it first when I saw missed calls and later that even when the phone is on sound mode its not ringing. I played music player and tried everything that make a sound but there is no sound. For the same I already submitted my phone in Compuage Infocom Ltd (Kolkata- 700001) on 21/05/2015. At the time of...
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ER Sumit Singh Choudhary
May 23, 2015
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taking long time to repair asus zenfone 5

Address: New Delhi, Delhi

mene iske jaisi ghatiya company aaj tak nahi dekhi ek mic badlne ke liye inhe 10 ya 15 din lag jatee haiii mein inka asus zenfone 2 lene wala tha par ab nahi lunga jo company apna customer ko time pe service nahi de sakti uska product lene ka kya fayda...
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T
Toni Joseph
from Thiruvananthapuram, Kerala
May 23, 2015
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Complaint

Address: Kottayam, Kerala

Dear Sirs, I am writing to you to complain about the Asus Zenfone 5, I bought from Flipkart the online store on 16th January, 2015. I have been a loyal customer of yours for the last 4 years and have successfully made many purchases over the years. Unfortunately, however, this time I am dissatisfied with the service you have provided. The mobile telephone I ordered was the latest smart phone, the Asus Zenfone 5, 16GB My reasons for choosing...
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K
kstkrish3
from Raipur, Chhattisgarh
May 22, 2015
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bad after sale support

Address: Durg, Chhattisgarh

I starting having some issues with my asus nexus 7 during the month of august 2014 so i submitted it in one of the sevice centers of asus for which i had to travel to raipur as there were no service centers in bhilai where i live. On reaching there they said that it was out of warranty but according to the bill it wasn't so it took like a month for me to explain the company that according to the bill i submitted it in time then after a lot...
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A
adichaudhary
from Delhi, Delhi
May 21, 2015
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Misleading Indian Consumers During Product Launch

Address: Pune, Maharashtra

ASUS has mislead Indian consumers by giving wrong information on the launch of ZenBook UX305 model. In the Press release it was said "Asus has unveiled a new 13.3-inch QHD+ ultraportable laptop at 12.3mm in India priced at Rs 49, 999. Asus offers two color variants namely Obsidian Stone and Ceramic Alloy. The device will be available across all Asus Stores as well as on Flipkart starting May 15." Neither is the configuration the same as...
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H
halim pathan
from Sawai Madhopur, Rajasthan
May 20, 2015
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about asus carvice

Address: Sonbhadra, Uttar Pradesh

my asus mobail zenfone 5 is not proper work 1. battery backup is only 2 - 2.30 houres 2. during call mobail is autometicly off and on 3. when audio and vidio and other media file start then sound is not heyring (no sound) 4. during call mobail loudspeekar mode is not working i have allredy 7 time[protected] to[protected] complaint asus cousmer call center no. is [protected] but cusmer acsiqutiv set langvej at this time my problam...
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V
Vishnu Velguekar
from Bicholim, Goa
May 19, 2015
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No service from Seller and Manufacturer (Flipkart and Asus)

Address: North Goa, Goa

I have purchase One Zenfone 5 A501CG 16 GB cell for my personal use (order on 26/03/2015 and delivered on 30/03/2015) but after 10th days phone got problem cell phone battery charger problem and unplugged from charger (phone got charges with out putting charging phone shows icon of charging) so that i had mail and send return request as base on 30 days replacement ... but flipkart not bother to take that return request on dt. 13/04/2015 (i...
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M
manish mishra 0683
from Delhi, Delhi
May 19, 2015
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Complain about delay in repairing the product

Address: New Delhi, Delhi

Hello Sir/ Madam, I am Dr Manish Mishra, MD. This is to inform you that I bought a Google Nexus 7C Tablet through Flipkart on 4th Jun 2014. The product was working fine but in the beginning of this month the screen was just flashing the GOOGLE logo & doing nothing. Finally I gave the product for repair to the following service centre : F1 Info Solutions & Services Pvt Ltd 205, Ashok Bhawan - 93 Nehru Place, New Delhi -110019 I deposited...
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Linju George
from Chennai, Tamil Nadu
May 16, 2015
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Taking Long time to Replace parts even in warrenty period

Address: Kozhikode, Kerala

I have a display issue with my two month old Zenfone6 and gave your service center to replace display. Its been long time so far and the display not yet changed. Its hard to waste time for this replacement. Please kindly do the needful to get my fone back as soon as possible Thanks Linju [protected]...
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H
Hannah Sajeev
from Hyderabad, Telangana
May 14, 2015
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Speaker not working

Address: Coimbatore, Tamil Nadu

Hi, I bought a brand new Asus ZenFone 5 from flipkart and I recieved it on 25th April, approximately 3 weeks back. Exactly after one week that is from 2nd May, the speaker is not working. I noticed it first when I saw missed calls and later that even when the phone is on sound mode its nor ringing. I played music and tried everything that make a noise but there is no sound. The volume is on maximum. I need a solution at the earliest....
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Ajay Bhuvishu
from Chennai, Tamil Nadu
May 13, 2015
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Zenfone 5 Battery drains very fast even after replacing Main Board

Address: Chennai, Tamil Nadu

Disappointed with my very first ASUS product Product: Asus Zenfone 5 Order date: 1/4/2015 Source: Online (Amazon) I bought this smart phone with a huge expectation and had an issue where the battery will drain very quickly and I was told to take the mobile to the service centre. Service centre people said that the Main board was defective and they have replaced the main board on my phone which should not be the case for a brand new...
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A
asnsns
from Varanasi, Uttar Pradesh
May 8, 2015
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REPLACEMENT

Address: New Delhi, Delhi

WILL SOME ONE REPLY ON THIS EMAIL?????????????????????????????????? I NEVER SEEN SERVICE LIKE THIS...NO ONE IS REPLYING FOR MY EMAIL... WHY YOU HAVE SERVICE IN INDIA ...I WANT A ANSWER...FOR MY PHONE... WHO IS THIS RAMESH CHAND AND A WAHAB...THEY DO NOT HAVE TIME TO REPLY ON EMAILS... WHY YOU HAVE FORWARDED THIS EMAIL TO THESE IRRESPONSIBLE PERSON WHO DO NOT HAVE TIME FOR THE CUSTOMER... ??????????????????????????????????????????????????? ???????????????????????????????????????????????????? ??????????????????????????????????????????????????? On...
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D
damodarb
May 8, 2015
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Battery not getting backup

Address: Bangalore, Karnataka

Hi dear customer care, I am purchased Asus zenfone5 last 2months back, am not getting battery backup please help me about that because am not getting half day also am not using any applications or anything am only using recieved calls....
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S
Senthilkumar_K07
from Mumbai, Maharashtra
May 7, 2015
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Nexus (ASUS manufactured) models stuck on Google screen - Booting Issue

Address: Chennai, Tamil Nadu

Nexus 7 3G 32GB 2012 Model - (Serial no. D3OKBC782943) My device is working fine till 19th April 2015 from the date of purchase (3rd October 2013). I am using this device for around 18 months without any issues. Recently (one week before) I have updated it to Android 5.1 via OTA. On 19th April 2015 afternoon I have plugged in for charging the device. After hours while removing it from the charger I have noticed that it is...
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dinesh2kmr
from Delhi, Delhi
Apr 30, 2015
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Asus service centers not working -ING2530556

Address: New Delhi, Delhi

Hi Team, I am using Asus zenfone 5 about since last 6 months, and my hand free is releasing electric current, So i visit in 1 april of asus service center - Namrita Dhar F1 Info Solutions & Services Private Limited. | Ashok Bhawan, Building No.93, Nehru Place, New Delhi - 110019 Hello: +[protected] Email: namrita.[protected]@f1service.asia, But till now i have not getting my Hands free as well as a single call from service...
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S
Senthilkumar_K07
from Mumbai, Maharashtra
Apr 29, 2015
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Nexus (ASUS manufactured) models stuck on Google screen - Booting Issue

Address: Chennai, Tamil Nadu

Nexus 7 3G 32GB 2012 Model - (Serial no. D3OKBC782943) My device is working fine till 19th April 2015 from the date of purchase (3rd October 2013). I am using this device for around 18 months without any issues. Recently (one week before) I have updated it to Android 5.1. On 19th April 2015 afternoon I have plugged in for charging the device. After hours while removing it from the charger I have noticed that it is in Google/nexus...
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S
Senthilkumar_K07
from Mumbai, Maharashtra
Apr 29, 2015
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Nexus (ASUS manufactured) models stuck on Google screen - Booting Issue

Address: Chennai, Tamil Nadu

Nexus 7 3G 32GB 2012 Model - (Serial no. D3OKBC782943) My device is working fine till 19th April 2015 from the date of purchase (3rd October 2013). I am using this device for around 18 months without any issues. Recently (one week before) I have updated it to Android 5.1. On 19th April 2015 afternoon I have plugged in for charging the device. After hours while removing it from the charger I have noticed that it is in Google/nexus...
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S
Sarita ds
from Mumbai, Maharashtra
Apr 27, 2015
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error message "unfortunately android stopped working "

Address: Pune, Maharashtra

Hi I had brought a new Asus Zenfone5(A501CG) in December 2014, but its getting restart automatically and shows an error message "unfortunately android stopped working " what should I do please help me out I had paid 10, 499/- didn't expect this type of service, sim slot also defected always shows install sim cards which allready present...
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Abhilash09
from Pune, Maharashtra
Apr 26, 2015
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Service Defect

Address: Pune, Maharashtra

Dear sir, I had purchased Asus X55lD-XX026D CI5 with invoice no[protected] from your dealer notebook near chinchwad, Pune, Maharashtra. This is my 1st laptop and within 10 days of purchase there is black spot on screen.. I asked for replacement but they said it's possible only within 7 days of purchase but this information was not provided on the day of purchase.. They said 1year warranty is available and now they have changed the screen...
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