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Updated: Jul 28, 2024
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V
VenkataPraveen Gajula
from Kakinada, Andhra Pradesh
Dec 15, 2014
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ASUS ZENFONE DISPLAY PROBLEM

Address: East Godavari, Andhra Pradesh

I am using zenfone5 (A501CG) having serial numbers SN:E7AZCY900863. which i bought in Sep 2014. Till y'day it was working fine, suddenly a dot was appeared on the screen and with in a hour it spread across the screen. Display was gone, we don't have any crack on the external screen. I am able to attend the calls, it seems that problem is with the display. I searched for ASUS service center which around 200KM (in Rajhamundry, Andhrapradesh,...
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Ankur Chauhan
Dec 14, 2014
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Asus Zenfone 6- Bad Camera Quality Back Camera is 13 MP But Quality is like 5 MP

Address: Ghaziabad, Uttar Pradesh

Hi Team, My Name Is Ankur Chauhan and My Contact No. is [protected]. and email id. [protected]@gmail.com, 1 Month ago, i online purchased a Asus Zenfone 6 by flipkart.com. but It's Camera Quality is so poor. Company Commented that Camera is 13 MP But The Real Quality is Very Bad (Approx 5 or 4 MP). That's why now i am thinking that. That time, my decision was very wrong to purchase it. Now just i want to know only, that it's a Permanently...
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Saurabh Arya
from Mumbai, Maharashtra
Dec 12, 2014
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Negligence of Asus customer care

Address: Mumbai City, Maharashtra

I bought Asus fonepad 7 ME175CG on from amazon, in with a minute defect of point scratch on left bottom side of screen. When i called up Asus customer care on very next day, they told me they will ask someone to call for replacement for this damage since its under 6 months warranty period and defect from company only. Till now i have made several calls to this customer care and got no proper answer to this solution. Now the situation is...
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Kashyap Kovvali
from Coimbatore, Tamil Nadu
Dec 11, 2014
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Display not working

Address: Hyderabad, Andhra Pradesh

Dear ASUS, I had received my Zenfone 5 on 13th of October[protected]. I have been using my zenfone 5 from the day I got it. It had got hanging problem and the display shows green lines. I used to restart my device when it got hanged and it will be normal for some time. I faced this problem so many times. One's the same happen and I restarted It then only half of the display can be seen. I went to the service center in periria house,...
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kajol1968
from Nashik, Maharashtra
Nov 26, 2014
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Gorilla glass broken of Zenfone 5

Address: Nashik, Maharashtra

I am purchase ASUS Zenphone5 Model no.R95709 having dual sim card through Flitkart on dated 3/8/2014 paying amt Rs.9999/-. Both IMEI no. [protected] &[protected]. Gorilla glass not break but my handset Gorilla glass broken. I am going to Nashik service station he told me to pay Rs.6000/- for replacing the glass. My handset is within warranty so why I am paid for these money for replacing glass. So may I request to u to resolve...
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Anthuk
from Hyderabad, Telangana
Nov 26, 2014
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Asus Vivo Tab New - four and half months of waiting still not delivered

Address: Hyderabad, Andhra Pradesh

I have handed over my Asus vivo tab grand new to service center in Hyderabad on 18th July 2014. (RMA INY7470059 / SN D1OKAS044607) It is more than four months now. No body responds properly. Every time I am on the phone for more than 45 minutes. They say we are escalating the issue. I have never seen any worst service such as Asus in my life. Please do something and get them to respond to my issue and solve it immediately...
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tusharnerkar
from Indore, Madhya Pradesh
Nov 23, 2014
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hi

Address: Dhule, Maharashtra

hello, my asus laptop model no. is x551ca-sx043d is not completely support bluetooth device driver and other drivers then plz send me all drivers in my mailling adress plz help us ... my mail adress is --- [protected]@gmail.com then send mi and rply with solution when i serach on internet then this is not completly found then plz send me all drivers in my laptop ... or any solution......
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Zeeshan Rehman
from Khatima, Uttarakhand
Nov 22, 2014
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problem is not resolving by the service center and call center

Address: Firozabad, Uttar Pradesh

Dear Sir, My problem is not resolving by the service center and call center ([protected]) i have purchased new asus laptop which serial no is E4N0CV[protected] which date is 1septempber 2014. i am completly dissatisfy with your services. everybody gives my a lots of exuces but not resolved my problems now i just want to replacement of laptop because lots of issue coming from laptop so its product fault and i cant take more risk now...
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kamatkar
from Delhi, Delhi
Nov 20, 2014
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Diwali offer on purchase of Laptop not received.

Address: Nagpur, Maharashtra

Dear Sir, I purchased Asus laptop Model X552CL-SX019D, Sr. No. E3N0CV[protected] vide invoice no.2013-14/753 Dtd. 04.10.2014 through cash payment from M/s. Pulse System, Nagpur, Maharashtra. In diwali offer schem I won head phone and same was got confirmed from your related section. But till date I did not receive headphone. Please follow up the matter earliest. Regards P.P.Kamatkar Address: D - 122/5, Prakashnagar Colony, Khaperkheda,...
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ashokchandru
from Chennai, Tamil Nadu
Nov 18, 2014
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service center-reg

Address: Coimbatore, Tamil Nadu

Compuage Infocom Ltd Old no. 121, New No.4, Seven street, Tatabad, Coimbatore-641012 I went to the service center foe complaining about the bugs in my mobile phone they just factory reset my mobile aand they said update the phone to the latest version and come back.i just waited for one month after that i got update on lastest versioversion again tha problem raised so, I went to the service center again they are saying wait for the next...
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krish.djn
from Chennai, Tamil Nadu
Nov 9, 2014
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ASUS Zenfone 6 is piece of

Address: Bangalore, Karnataka

I purchased ASUS zenfone 6 and within 2 months o[censored]sing it, it developed following issues: 1. SIM card not detecting. 2. No mic 3. No USB detection. Got it repaired and within 7 days developed the same issue. I asked for replacement but ASUS support barked about warranty terms and conditions. They are cheating Indians by selling Chinese Junk at 17000 INR. I will never by ASUS and request all to stay away from it....
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avinash rautaray
from Chandrapur, Maharashtra
Nov 7, 2014
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non delivery of the issue of return certificate .

Address: Nagpur, Maharashtra

Its more than one week and i have not recived the return certificate for my zenfone 5 my rma no. INXP4A0046 . according to company noms the thing should be done in 2 to 3 business days but not done, despite calling number of time no perfect action was taken....
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Mayank Rauthan
from Delhi, Delhi
Nov 6, 2014
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Wi fi connectivity issue

Address: New Delhi, Delhi

Since I bought ASUS Notebook K55VD series, Serial no-CBN0CV34000946A on 08/04/2014, I have been having wi fi connectivity issue, regarding which I have been complaining the company multiple times but still the problem is not resolved. Also when complained again, they told me to approve warranty again as because they consider warranty period from the date of manufacturing (which is of course none of my business) But still I cooperated with...
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Vikram Bilgikar
from Karad, Maharashtra
Nov 4, 2014
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No proper customer support for Nexux 7 tab

We had purchased google nexus 7 2013 version on 27 th may 2014 from flipkart. We used just for 2 to 3 months Later on, it didn't start up at all. We took it to asus service center located at chinchwad pune on 09/09/2014. Since then there was no follow up from their end. It was we who would go to the service center to get updates. We were told that the mother board wasn't working so they had to replace that and they had placed an order...
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trushilvora
from Delhi, Delhi
Nov 3, 2014
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Asus Zenfone 5 - Screen Dead - Service Center blaming me without any justifiable reason

Address: Mumbai City, Maharashtra

Hi. This is what happened with my Zenfone 5. The display conked while I was using the phone. I visited F1 solutions in Dadar. In 2 min, without even doing proper inspection, they diagnosed that it is a physical damage (internally!!!) and not covered under warranty. So I need to pay around 4400 INR to get it repaired. I argued and didnt accept the diagnosis. so they asked me to call customer care. I argued with the engineer Mr. Deepak together...
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C
carlose
from Rajgarh, Madhya Pradesh
Oct 29, 2014
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Asus Zenfone 4 A400CG Battery backup Problem

Address: Kanyakumari, Tamil Nadu

Sir, I bought a Ausu Zenfone 4 A400CG on 25 sep 2014. Iam facing a severe battery backup problem from 1 week. Its battery backup is pnly 2hrs. After 2hrs we have charge it again for the backup. The mobile IMEI No : [protected]. So what can I do to retific this problem pls info me immedetely as soon as possible. My Mobile No :[protected]/[protected]. My email address : [protected]@gmail.com. My home address is Mervyn C, MA Stefyn Cottage,...
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tarun.justin
from Gurgaon, Haryana
Oct 28, 2014
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phone after service is not fine

Address: New Delhi, Delhi

I have zenfone 5, there was a problem in my phone it was not getting on 3g, and it all happened after upgrading ur software. After 10 days i got my phone back from service department. And i m still facing issues of 3g . Sometimes it shows 3g networks and sometime it disappear and same withwith 2nd sim also. I was not happy with ur service department also. I request u to pls replace my phone as i dont have patience to go again to service...
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Sanjay ROG
from Chennai, Tamil Nadu
Oct 28, 2014
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ASUS ROG G750JM DS71 (Please Help ASUS) BSOD-Driver Power State Failure.

Address: Chennai, Tamil Nadu

Hello ASUS, I'm Sanjay from India and I want to make a complaint on my new laptop ASUS G750JM DS71. I just bought my laptop from amazon.com from US, New Jersey to India and now in two days after buying my ROG I'm getting this Blue Screen Of Death (Driver Power State Failure) which is happening to all G750JM models and I made researches on this issue and I have found that the Nvidia driver has been causing these blue screens. I request...
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amit_1992
Oct 25, 2014
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SERVICE CENTER FORGERY

Address: Chennai, Tamil Nadu

Myself (Amit Roy Chowdhury), would like to bring to your notice... That, people are being cheated in the company authorized service center (Regenersis (India) Limited., #4, Ceebros Centre, No45, Montieth Road, 3Rd Floor, ( Adjacent To Hotel Ambassador Pallava), Egmore, Chennai). I own a ASUS Zenfone5, no doubt it is a gem made by the company. But, i am having a water spilling problem, which is not covered under warranty.. These guys, in the...
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H
Harish Reddy
Oct 21, 2014
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asus zenfone 6 service issue

Address: Bangalore, Karnataka

Hii... My phone is been lying with you for 3 weeks now! come on man, thats more time than it was with me! Pull up your socks and get my phone back, RMA number : INAW4A0003. Not possible to follow up with your centre, those guys are rude and unwilling to help!...
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