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Asus India Complaints & Reviews

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Updated: Jul 28, 2024

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Asus India reviews & complaints page 58

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Address: Nilgiris, Tamil Nadu

NAMASTE..

REF- Complaint number A[protected]. (This number was given to me by Asus customer care today).

Few days ago, I have arrived at Coonoor India with a problem in my tablet: it would not charge, so the battery remained empty and the tablet would not turn on.
This tab was purchased through AMAZON.COM on August 29th, and shipped to me from the U.S.
I have brought it to one repair shop, and was...

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Address: Chennai, Tamil Nadu

Hi all, I got Zen Asus 5 on[protected]. Product was fine till[protected]. on[protected] phone didn't power on. Took it service center in Chennai digi com. They say that mother board is gone order for spares and waiting for it . Its more than a week still I haven't got phone back I get a constant reply no spares . I even spoke to Asus customer care even that is worst part they are saying spares will be shipped only by[protected]. This really...

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My laptop hasn't been repaired for a month now. And nowhere it could be found why! Everything is fine and one day, and the display suddenly goes off. And the laptop never boots again! People have bought this laptop at my referral! Dell and other companies have pick up sercice frolm my college, bits pilani. Asus - you can't even think of calling them!...

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Address: Kolkata, West Bengal

I have an Asus Notebook having model no. and serial no. K55VJ SX120D and CANC0CV[protected] respectively. My problem started with a battery issue. I called at[protected] and when I told the person who received my call about the issue he gave me a traditional solution which was just to restart and to move into the new updated version of win 8.1 or win 8. Well I did the same thing and wow, the problem remains. So I called at the number again...

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Address: Hyderabad, Andhra Pradesh

I have purchased Asus RT N 16 router, which still has 15 months of warranty period left. Now the device has stopped working, when i contacted the local Service/RMA center, they are saying the device can not be repaired and they are offering a cash refund which is much less than my purchase invoice. I need to understand that as a customer what is the benefit I get by paying extra price and buying product with original bill and paying...

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Address: Angul, Odisha

when my zenfone5 droped from 20 cm height the touch screen got crack/broken only.other operation/function of phone is 100% ok.After contact to the service center Bhubaneswar india, they advice to change the total LCD assembly cost of Rs 8000/- .this is apenic condition for a customer having 10k phone charge 8k for only the broken of glass. then i tried to find out the parts in online which is available in different china company with marketing...

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Address: Angul, Odisha

when my zenfone5 droped from 20 cm height the touch screen got crack/broken only.other operation/function of phone is 100% ok.After contact to the service center Bhubaneswar india, they advice to change the total LCD assembly cost of Rs 8000/- .this is apenic condition for a customer having 10k phone charge 8k for only the broken of glass. then i tried to find out the parts in online which is available in different china company with marketing...

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Address: Indore, Madhya Pradesh

Please give me the registered/ corporate address of Asus.I want to send them a legal notice and file consumer complaint against them in the consumer forum. My laptop is not working properly despite giving it for repair 3 times to the service center. Now I am completely fed-up with the poor performance of this laptop. Please provide me with their address so that I can send them a legal notice next week....

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Address: Mumbai City, Maharashtra

I have purchased Asus motherboard Model id :M4A88T-M LE in Nov 2013.It worked for 6 months and then it started giving no post issue.I took the Mobo to the Asus authorised service center which is located at lamington road mumbai.They mentioned that it cannot be replaced and only be repaired.And they kept the mobo for 1 week and i got the mobo on 20 June 2014.I installed the mobo on 21st June 2014 and the mobo worked for 6 hours and started...

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Address: Jammu, Jammu and Kashmir

I owning asus tabfoneme372in november 2013 nd aftersumtym tabfone battery backup was not work properly i can give mine tabfone to service centre nd after 2 mnths they vl give my tabfone wid a saftware related problm nd apart from dat they vl change mine tabfone camera .nd shocking at dat tym they vl ask me dat amit ji ur tabfone has no camera on tabfone so guys must say dat cant buy asus products in future dat vs mine xperience .3rd class...

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Address: Indore, Madhya Pradesh

MY ASUS FONEPAD ME175 DUAL SIM SERIAL NO E3OKCT237705 IMEI [protected] PURCHASED ON 2 MAY 2014 IN WARRANTY Complaint reported to centralized customer service on email [protected]@asus.com by my email id drajaytripathi AT gmail DOT com, , but no positive response. Pathetic service, screen cracked on normal operation and local Indore service CENTRE says it is Customer Indused Damage. I advise everyone not to buy Asus...

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Address: New Delhi, Delhi

Hi Sir/Mam, I had given my Nexus 7 tablet for repairing to Asus Customer Service Center in Wazirpur, New Delhi. The problem was that the tablet was not getting charged.They told me to collect it after 1 week. I received a call and went there but Umar(the attendant and technical guy) said actually there was a miscommunication and your tablet is ready but the chager cable is defected and he had launched a reuqest for a new cable and it...

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Address: Ambala, Haryana

sir, firstly i asked one question .why sir alwyas coustomer cheted by company and delar. i purchase mini laptop and delar give a bill and compny say on your bill serial no, sign and stamp of delar, ict no of delar .all things are avilable on bill but company refuse to accept warrenty. why sir, means that coustomer is lair or foolish .can you solve this problem.and why you provide a permission on this type of company in india....

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Address: Thane, Maharashtra

I gave my FONEPAD to ASUS service within warranty period & they gave me after warranty has expired, by replacing motherboard, as i was told. after 2 days it was not working properly, the issue had come with battery . Thery are charging me Rs.9000 for motherboard (as they gave me new mother in warranty period and after 2 days it was not working properly.), RS. 2980 for battery ( as battery was working properly before giving to servicing)...

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Address: New Delhi, Delhi

Hello Sir... This is Dheeraj Kumar. i purchased a laptop on 21 may 2014. From the very moment of the same day, laptop had following problems with it.. 1. it takes 4 or more than that to complete the full charge and gives back up only 2 hour or even less. 2. blue screen followed by restart frequently. 3. over heating, it can burn one`s hand 4 system frequently hangs... case id A[protected] so, it was my need and right to get the...

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Address: Kolkata, West Bengal

I want to upgrade my ram to from 2GB to 6GB using another 4GB ram with my other 2gb but when i put in the 4gb ram the pc wont boot ... i mean it powers up but the screen stays black, PC does nothing ... when i try only with 4gb ram it still doesnt work, but when i try with the only the 2gb ram in my pc it runs ... why is that ? 4GB Ram 1333mhz ... and the 2 ram cards are the same model ... whats up with the pc not running with...

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Address: Rajsamand, Rajasthan

MERE LEPTOP KA DVD WRITER NAHI CHAL RAHA HAI DRIVE E SHOW NAHI KAR RAHA HAI. MERE DWARA COSTUMER CARE KO CALL KIYA LEKIN UNHONE KOI SAHI JAWAB NAHI DIYA OR MERI PROBLEM KE BARE ME CALL LOCK NAHI KI GAYI HAI MERA ASUS LEPTOP MO.ASUS S 56 CA JAB SE LIYA HAI KOI NA KOI PROBLEM AAHI RAHI HAI.PROBLEM SOLV KARWAYEN....

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Address: Lucknow, Uttar Pradesh

I went to the ASUS SERVICE CENTER(Tezz Kumar Plaza, Hazratganj, LUCKNOW) to show my Motherboard's RAM slots(MODEL:M4A78LT-M LE, SERIAL NO:ACMOAC115527).It stayed there about one month under repairing at last declared dead.Between that time I attempted many calls to the service center to know about my motherboard's repairing condition.In the last call I had there, they just told me that your motherboard is ready & you may take it back...

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Address: Mumbai City, Maharashtra

I purchased a google nexus 7 tablet and within a week i realized that it had various issues. I gave it to service center, got it repired but it had the same problems again was repaired and had the same problem. I asked for refund and I was told to get a replacement . when i went to take the replacement, it had the same set of faults so i returned it there and then. Since then I have been contacting ASUS customer support through email and...

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Address: Bangalore, Karnataka

Dear Customer care Asus and Justfix, I am writing this letter to complain and express my dissatisfaction about your service. I've submitted my Asus laptop in Justfix, Residence road on 30-Mar-14 for power/battery related issue. But till date neither Justfix, nor the Ausus support team has any updates! This is 4th time I've submitted my Asus laptop to Justfix in a span of 1 year! On 1-Apr-14 I tries calling Justfix, Residence road but...

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