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Asus India Complaints & Reviews

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Updated: Jul 28, 2024
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R
rohitnitd
from Bengaluru, Karnataka
Mar 16, 2014
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not repairing/replacing motherboard which got defected in warranty period

Address: Agra, Uttar Pradesh

I have purchased mother board of ASUS company.serial no. ACMOAD185868 dated 18/05/2011. And it is having a warranty of 3 years Now the mother board is not working. I contacted ASUS service centre. The person told me that it cannot be repaired. So I requested that person to replace the same, but he refused to give a new motherboard and gave me one old motherboard which was also not working. I contacted the ASUS support department, but they...
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anikraj09
from Barddhaman, West Bengal
Mar 11, 2014
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worst service provide by the company to consumers

Dear Sir i am Anik Roy from kaliyaganj, Uttar Dinaj Pur, W/B Sir i want to say that i was send my Asus mother board Model No- M5A78L-M LX V2 & Sl No- BAM0AB708499, 5 time to Asus Service center but still the problem is not solved and still same problem.since last time company says that if problem is not solved then company will replace new mother board but they send again same mother board with same problem...So please take strict step...
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sushant nair
from Mahasamund, Chhattisgarh
Mar 4, 2014
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service is very very poor

Address: Durg, Chhattisgarh

Dear sir, I am forced to send an mail to customer service team because of poor service rendered by the ASUS service center. i would request you to take a strict action with respect to my laptop complaint and i have been following your team for past one and half month for proper solution. Service center people everyday gives out new ways of fooling d customer. I have taken my laptop and they said some heard ware problem so they will replace...
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N
naresh valluri
from Bengaluru, Karnataka
Feb 25, 2014
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defective product nexus 7 received

Address: Bangalore, Karnataka

i bought a nexus 7 tablet on 14 feb 2014...just a week a happen and by normal usage the screen cracked ...an unusaul thing happened for the first time ...i went to service centre and they neglecting the customers...i am indepth worried about services, ...whom i have to scold flipkart or asus? TOUCH EVERYTHING IS WORKING BUT THE SCREEN CRACKED SLIGHTLY BY NORMAL USAGE if the product is physically damaged then i would prefered a cost...
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Hari Pratap
from Vadodara, Gujarat
Feb 24, 2014
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worst company asus

Address: Bhopal, Madhya Pradesh

i have purchased a new laptop ! 1 week before, it is asus x550c. only after 2 days it is creating problems. it is getting restated automatically. we contacted our retailer... he checked and returned back, said its done, now it is alright. but again this nonsense laptop creating trouble to me. the same problem, it gets restarted now my retailer says go to service centre. what would i do, it is creating problem in a week only. afterwards...
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R
rup roy choudhury
from Pune, Maharashtra
Jan 13, 2014
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Horrible Service, extremely expensive and no updates

Address: Pune, Maharashtra

I submitted my nexus 7 tab to repair the screen. For the quotation they took 2 weeks and asked me to pay Rs 25, 000 for the same. The cost of the tab itself is Rs 8990, then how can the repair be 3 times more than the tablet? Right now it has been a week and I haven't heard a single word from them nor have I got a new quotation and it has been almost a month now. Challan no. 29 Date of product submission 23.12.2013...
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kiran_b35
from Punalur, Kerala
Dec 25, 2013
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Graphic card not working

Address: Kollam, Kerala

i bought my lap(asus k55vm-sx0686d) this month, as i was busy with exams i dint check high graphic support, but now when installed high end games, its not working, i tried installing drivers many times but still not working, and i upgraded all the drivers, but still not working, please help me how to solve this problem. please contact me i[censored] can help me. my no is [protected]...
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A
adityachd
from Chandigarh, Chandigarh
Dec 7, 2013
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complaint regarding poor feedback and warranty issue not solved by asus india .

Address: Chandigarh, Chandigarh

To,

Consumer Complaint Team,

Subject:Complaint of asus eee pc notebok and warrenty issuse not been solved

Dear Team,




my name : aditya sharma
address : house no. 138 sector 44-A chandigrah pin code : 160047 .I purchased asus eee pc notebook recently in[protected] in dehradoon. for approx 10-11 month is works fine and i haven't find any issue...
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R
RAKESHKUMARSINGH526
from Kuzhithurai, Tamil Nadu
Oct 22, 2013
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REGARDING ASUS MOTHERBOAR​D

Address: Nashik, Maharashtra

Sir, I have purchased Asus Motherboard Model No. P7H55-GMLX with Sl. No. B6M0AB176601 from Xpert Technologies, Nashik. I have asked for additional slots equiped motherboard so that I can have graphic card or additional memory card later on. Now, in this asus board additional graphic card is not detected when aditional graphic card is fixed, service man has sent this card for repair which is under warrenty period through Cashay Technologies...
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log2vikas
from Chennai, Tamil Nadu
Sep 11, 2013
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VERY VERY BAD SERVICE >>>>>ASUS SERVICE PATHETIC...

Dear Asus Team, This is really very disappointing for kind of after sales service i am getting from your customer service.I bought E pc from ASUS in the month of feb 2013 and submitted to ASUS service center for repair related issue on 26/08/2013 but the service response is quite pathetic. The person from service centre told me that they don't know how much time it will take to deliver my laptop in a running condition also gave me...
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G
Gunjan.V.Prasad
Jul 31, 2013
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Asus products are poor & after-sales services is pathetic

Address: Karnataka

I've purchased the Asus S46CM on 31-Dec-2013 from Singapore. Now I am in Bangalore, India.

05-May-13: My system failed booting & the case ID#8626009 was assigned to it. Soon keys started poping out from the key board & the case ID for keyboard issue: 8659565. This issue never got resolved!!

13-Jul-13: My hard disk failed & submitted it to Justfix, Residency Road, Bangalore, a vendor for Asus,...
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power_light2000
from Ernakulam, Kerala
Jul 30, 2013
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the worst laptop i've purchased

Address: Chennai, Tamil Nadu

I have bought a Asus laptop GX-51-3d (serial no. A7N0AS[protected] in late october 2011, since the the i 've bought it i have never used it properly it just freezes every time because of some issue, i have subbmited the laptop here in Rashi Peripherals Pvt.Ltd. Chennai, atleast 5 times, the first time the replaced the grphics card after 2 months and said it will do great, but not, the next time the replaced the hard drive again took atleast...
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T
tarunverma89
from Gurgaon, Haryana
Jun 11, 2013
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Bad Service Support

Address: Mohan Co-op, Mathura Road, New Delhi - 110044, Mohan Cooperative Industrial Estate, Faridabad, DL, Gurgaon, Haryana
Website: in.asus.com

Hi All,

I am owning ASUS laptop and in between motherboard was not working of that laptop. We filled complaint against that after 15 days we receive our laptop. Again some sound was coming from laptop again it took 5 days to solve the issue.

After resolving previous problem they are generating new issues in laptop. Now my laptop screen is not working properly and when I am saying to replace that they are not...
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V
vishwajit1357
from Mumbai, Maharashtra
May 31, 2013
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rashi service center complaint

Address: Amravati, Maharashtra

sir ,
i am customer of asus . i face problem of display in my laptop so i visit rashi service center amravati but this service center has not support me and solve the problem and my laptop warranty end after 2 days so please take strict action on this service center this is my request to you . i will send this this service center complaint to all over .

your customer...
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P
pnupadhyay
from Dibrugarh, Assam
May 22, 2013
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NO RESPONSE FROM SERVICE CENTER

Address: Tinsukia, Assam

Sir I am P.N.Upadhyay bought a laptop ASUS LAPTOP K 50C of your company 4 years ago and its warranty period is over. Now, the keyboard of my laptop is not working and I went to the dealer of your company at Tinsukia,Assam but the dealer is not responding me. As a well wisher and a customer of your company I am sending this request to you to take strict action against the dealer to smoothly functioning of your business.
If you kindly...
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M
mishal153
from Udaipur, Tripura
May 20, 2013
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Missing service for product !!

Address: South 24 Parganas, West Bengal

I own an Asus O!play mini. I bought it 14 months ago, and the warranty was for 12 months. My remote stopped working recently and the Asus service center (Rashi peripherals) refused any servicing option for that product since the warranty period was over !! They said the only option was to buy a NEW complete media player set (~ Rs 4000). I said I can pay for the remote repairing, but that was also not possible as per ASUS policy.
I...
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Prashant Prashant Patil
from Pune, Maharashtra
May 9, 2013
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No Delivery yet.No updates.

Address: Pune, Maharashtra

I am the person who has booked the ASUS fonepad for Business Presentations to UK clients on 10th MAY.
But my biggest mistake is I booked it first time through CROMA Retail Online and NOT through FLipkart.

I have booked the tablet on 2nd MAY and I started to doubt about the delivery.The customer care executives are not available for information.
The online purchase system in faulty.I could not see the status till...
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lakshmilucky
from Kolkata, West Bengal
May 5, 2013
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placements

Address: Bangalore, Karnataka

it is a fraud ......... the named Bharath cheating the students who are looking for job..he is taking money for providing experience certificate ,which has no use at all . He provide me exp letter and said i will send u to AOL company. i paid him. i used to ask him ,when will be the interview ? he said hr PRASANTH AGARWAL is busy , next week will be interview .after 1 month i came to AOL company and came to know that There is no such person...
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M
mayadutt
from Mumbai, Maharashtra
Apr 29, 2013
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Laptop scratched and dented by Co technician

Address: Dehradun, Uttarakhand

Dear Sir,

I bought a vivobook F201E on the 3rd of April 2013. Within the first week I started facing a problem with the touchpad. It would abruptly stop scrolling. I called up the dealer who I had bought it from and they said that they would send me a technician to fix the problem. This did not happen so therefore I started looking for help online and came across your helpline no which I called on the 13th of April. I registered...
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sharadkumar
from Bengaluru, Karnataka
Apr 25, 2013
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Servicing

Address: Haridwar, Uttarakhand

I had bought laptop of ASUS company from SUNRAY SYSTEM AND TECHNOLOGIES< HARIDWAR. RANIPUR MORE (Uttrakhand) for Rs. 28000/-on the 10 of March 2013 . I was given the assurance that in case of any problems they will take care. Within a fortnight the laptop started malfunctioning. M/s Sunray system and technologies was informed but they said to call up the toll free number of the Asus computers. I have been calling up at[protected]...
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